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Abba Burgos Hotel

Fernan Gonzalez 72, 09003 Burgos, Spain
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Abba Burgos Hotel
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Abba Burgos Hotel
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374 reviews from our community

Traveler rating
    94
    183
    68
    15
    14
See reviews for
86
174
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was our first night in Spain travelling South to the Algarve. The staff were amazing, especially Luis on reception and Miguel our waiter in the restaurant. The food was of excellent quality especially as we only paid €18 a head including the wine. On top of that Burgos cathedral is certainly worth a visit.

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear guest: thanks for your positive comments. This helps us to keep motivated. We hope to see you again in the hotel. Best regards. The manager. More 

Pristina, Kosovo
Top Contributor
119 reviews 119 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We felt like lepers walking into this Hotel after our long Camino de Santiago walk for the day. The hotel rooms are fine and the location is good but the reception staff seemed to look down on us as we walked in and used the facilities. Also, no laundry support if you need it while on the Camino. We found... More 

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear guest: thank you for taking the time to share your feedback. I can not agree your opinión because Pilgims are always well attended as other customers at abba Burgos hotel. Sorry if you demanded our laundry services when the service was finished. Yours sincerely, the manager. More 

Hamilton, Scotland
Top Contributor
104 reviews 104 reviews
53 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for two nights with a Riviera travel tour. It is situated very close to the old town - a short walk takes you to the cathedral. The rooms were very clean and comfortable. We had a meal in the restaurant with the group and unfortunately it was of very poor quality, with indifferent service. The... More 

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear guest: thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Yours sincerely, the manager. More 

1 review
1 of 5 stars Reviewed 2 weeks ago

We came here for a weekend. An awfull stay. Room not very clean, small pool with towels that you have to pay for. Expensive parking. Breakfast with only one coffee machine and long quews. Closed restaurant and room service closed before time. Really not four stars. I will never go to another abba hotel.

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear guest: thanks for your comments that we will check to try to improve our customer service. Best regards. The manager. More 

Netherlands
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a four star hotel. Very good location, very much near the cathedral, the highlight of Burgos. The rooms were rather small for this type of hotel. Friendly and helpfull staff. Parking at the hotel grounds. When in Burgos. don't limit yourself to the cathedral but visit also the Monasterio de las Huelgas and the Cartuja de Miraflores.

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear guest: thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Yours sincerely, the manager. More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived to a hotel difficult to find but the setting and facilities are great. We got to our room and tried to switch the air con on but only hot air came out even in the setting for cold air. So I go down to the reception and explain my mum due to health issues needs air con (cold... More 

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear Customer: I regret that the professional level of our staff has did not reach up to your expectations. We will try to improve it. I greatly appreciate the time taken to share your feedback. Sincerely, The Management. More 

spain
Top Contributor
67 reviews 67 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have stayed in Abba hotels previously in other locations, they are all of a good standard, I think this one is one of the best. The staff were very friendly and helpful, the room large, very cosy and comfortable, large bathroom, nice bath. Very secure parking at a reasonable charge. Our only negative comment is the room was over... More 

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AGPINFO, Gerente at Abba Burgos Hotel, responded to this review

Dear guest: thanks for your positive comments. This helps us to keep motivated. We hope to see you again in the hotel. Best regards. The manager. More 

Istanbul, Turkey
Top Contributor
53 reviews 53 reviews
47 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 16, 2015

We like to visit UNESCO World Heritage Sites and Burgos Cathedral was one of them and we went to Burgos,stayed one night at Abba Burgos.We arrived by bus fromBilbao and my earlier review from google map indicated that 15 minute walk is required from bus station to hotel however that wasn’t be the case when asked someone at the station... More 

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear Guest: thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Yours sincerely, The manager. More 

Amsterdam, The Netherlands
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed here two nights whilst walking the Camino, lovely hotel short walk from the centre of town all areas were clean and the staff were very helpful. Rooms were large and bright we had a large terrace facilities were excellent, the hotel has a nice indoor pool area which we used every morning no one else there. Breakfast was excellent... More 

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear guest: many thanks for your comments, it´s a pleasure to know that your stay in abba Burgos hotel was very nice, rating positive oru hotel and service. We hope to see you again in the hotel. Yours sincerely. The manager. More 

Livingston, United Kingdom
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 10, 2015

We stopped here for one night whilst travelling north and found the Hotel easily via satnav. It was in the city centre just below the castle and close to the cathedral. Pleasant staff greeted us and we were delighted with a free upgrade to a superior room on the ground floor with garden terrace. The room was very large with... More 

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AGPINFO, Manager at Abba Burgos Hotel, responded to this review

Dear Client: thank you for "top rating" our hotel and service and sharing with other customers your experience. I am pleased that you felt impressed with our hotel and staff. We appreciate a lot your comments. Best regards. More 

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