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Hotel Silken Gran Teatro

#6 of 54 Hotels in Burgos
Certificate of Excellence
Avda de Arlanzon 8-b, 09004 Burgos, Spain
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Hotel Silken Gran Teatro
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Ranked #6 of 54 Hotels in Burgos
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 weeks ago
HelenMcErlean Grand Cayman
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459 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Cayman
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first room we were allocated had a terrible (sewage type) smell so we were relocated to another room - had to move all the luggage. Next we were told there would be a 20 euros supplement for our dog per day even thought their website clearly states Dogs allowed (and no mention of a charge). Queried this but was... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice, clean modern hotel, within easy walking distance of the town's main attraction, the spectacular cathedral. Our room was very comfortable, with a nice view of the river. However, we had to keep the curtains open for any light, as the room had very little lighting. I don't think there is a concierge, because the front desk seems only able... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Bambilina, Thanks a lot to choose our hotel in your stay in Burgos, and be so kindly to help us to improve our service. Its very pleasant for us your good value about cleaness, modern hotel, ubication but it, s not a good experience that you had been with the recepcionist. Thanks a lot to tell us it ,... More 

Derby, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 1, 2015

Comfortable large rooms in a somewhat somber modern style (greys and dark brown predominate). Large variety on offer for breakfast. Only 5 min walk along a tree lined riverbank to the city center for the Cathedral and a multitude of tapas bars. Would stay here again.

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear molly3 Thanks a lot to choose our hotel silken gran teatro in your stay a Burgos. It is very pleasant for us , this kinds of reviews. Best regards, Manager More 

brisbane
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 14, 2015 via mobile

Stayed here 2 nights while walking Camino. Yes beds were low (but oh so comfortable) and yes lighting wasn't good, but staff very helpful. Had a beautiful tea with great waiter and breakfast was yummy. Room good size and so was the bathroom. Only 5 min walk to cathedral so location handy. Didn't really care we looked out over elevator... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Molly3 Thanks a lot to choose our silken gran teatro hotel in your stay at Burgos. It,s really pleasant for us to reciew this kind of review, confortable room, staff very helpful, good location. About lighting we have changing for others with more w Best regards Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 1, 2015

Positives- comfortable bed and nice design Negatives- staff snippy and not welcoming (especially the clerk with braces), view of an air shaft, smelly room, wifi didn't work properly and neither did the computer You have many choices in Burgos and there is no reason to stay at this hotel

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Pam F Thanks a lot for choosing our silken gran teatro hotel in your stay a burgos. I am sorry for the review , we heve spoken with the ckeck with braces to repeat their the important that costumers have for us, we try to be friendly with our custumers. Best regards. Manager More 

London
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed April 28, 2015

We arrived at the end of our second stage of the Camino to Santiago (Logroño to Burgos) at about midday last Sunday - the worst possible time for the hotel, I imagine, as lots of weekend break guests were checking out. We had walked through wind and rain and were thoroughly wet and muddy as well as tired. The receptionist... More 

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direccion_granteatro, Director General at Hotel Silken Gran Teatro, responded to this review

Dear Tiggy20 Thanks to choose our gran teatro hotel in your stay in burgos, and give us this kind of review, telling us that you like our ubication, good breakfast, friendly staff Thanks your to be our customer Best regards Manager More 

gryhpe
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 6, 2015

I would have liked to give this hotel more stars, but it had drawbacks. Maybe because we booked quite late it seemed expensive, but because of the price I expected a larger room. There was only just room for the bed, and since it had a wooden surround i kept banging my ankle on a corner. And the parking! I... More 

Was this review helpful? Yes 1
direccion_granteatro, Propietario at Hotel Silken Gran Teatro, responded to this review

Dear gryhpe, Thanks a lot for choosing our hotel silken gran teatro in your stay at burgos. I am sorry about your experience in the car park, and the design of bed. It is really pleasant for us , know than you enjoy the location and food ofered by room service. Best regards Manager More 

Lisbon, Portugal
Level Contributor
5 reviews
4 of 5 stars Reviewed March 30, 2015

The hotel is really close to the historical city center. You can walk there (5 mns max). I usually stay one night per year in Burgos, on my way to France, and this is the second hotel I try in this city. I will probably come back to this one: it was clean, the staff was friendly enough, they have... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear PhiDC Thanks for choosing our hotel in your stay at Burgos. It is really pleasant for us to receive this kind of reviews of our hotel , given one positive opinion about our location and good cost/ value relation Best Regards Manager More 

Bordeaux, France
Level Contributor
127 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 5, 2015

Returning from the South of Spain to Bordeaux we stopped over on a Saturday night. The staff were very welcoming, and all we met spoke good English. The room was very comfortable and quiet, 5th floor. We didn't eat in the hotel in the evening although the menu looked quite good, but we did have a late drink at the... More 

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direccion_granteatro, Propietario at Hotel Silken Gran Teatro, responded to this review

Dear Green-David-Green Thanks a lot to choose our hotel in your stay at Burgos. It is really pleasant for us to receive this kind the reviews, explaining us that our staff is friendly , our situation and wonderfull breakfast buffet Best regards Direction More 

Bury St. Edmunds, United Kingdom
Level Contributor
69 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed January 13, 2015

Very pleased with the location of this hotel and I could not fault the staff who were all friendly, helpful and very professional - so the customer care training is obviously good here. However the downside - the room I felt was a bit small, dark with insufficient lighting. The bed was very low and the corners were very painful... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear BlynisB Thanks for chosing our hotel in your stay at Burgos City It is very pleasant for us earing you about our good location. We are sorry for the incovenience that you explain us about the light, we are changing light for other of more w About the beds, they have a modern design and are lows , but... More 

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