We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Silken Gran Teatro

#9 of 53 Hotels in Burgos
Certificate of Excellence
Avda de Arlanzon 8-b, 09004 Burgos, Spain
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel Silken Gran Teatro
View Map
Add Photo Write a Review

489 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    145
    243
    64
    22
    15
See reviews for
88
232
12
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (489)
  • Mar-May only
    (107)
  • Jun-Aug only
    (191)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (70)
All months
Level Contributor
254 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very much a mixed review. The problem of staying a few days! Initial welcome very friendly - although the receptionist was quite overworked being on the desk on her own. Very good breakfast selection and welcoming and friendly staff. Had lunch here one day and felt that the waiter was somewhat condescending in his attitude since I dined in the... More 

Was this review helpful? Yes
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived in Burgos for a stop over on the way to Portugal. The hotel is in a great location, close to the main square and cathedral. The reception is well presented- tidy and the staff are very friendly. The rooms on first site, were perfect: comfortable beds and well appointed bathrooms. However the air conditioning was leaking. And it... More 

Was this review helpful? Yes
Grand Cayman
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 10, 2015

The first room we were allocated had a terrible (sewage type) smell so we were relocated to another room - had to move all the luggage. Next we were told there would be a 20 euros supplement for our dog per day even thought their website clearly states Dogs allowed (and no mention of a charge). Queried this but was... More 

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear HelenMcerlean, Thanks a lot for choosing our hotel silken gran teatro hotel in your stay a Burgos , and be so kindly to give us your opinion about our services. We are very sorry about your experiencie in one of our room . About the dog, we accept small dogs but with one suplement of 20 euros, like you... More 

New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

Nice, clean modern hotel, within easy walking distance of the town's main attraction, the spectacular cathedral. Our room was very comfortable, with a nice view of the river. However, we had to keep the curtains open for any light, as the room had very little lighting. I don't think there is a concierge, because the front desk seems only able... More 

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Bambilina, Thanks a lot to choose our hotel in your stay in Burgos, and be so kindly to help us to improve our service. Its very pleasant for us your good value about cleaness, modern hotel, ubication but it, s not a good experience that you had been with the recepcionist. Thanks a lot to tell us it ,... More 

Derby, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 1, 2015

Comfortable large rooms in a somewhat somber modern style (greys and dark brown predominate). Large variety on offer for breakfast. Only 5 min walk along a tree lined riverbank to the city center for the Cathedral and a multitude of tapas bars. Would stay here again.

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear molly3 Thanks a lot to choose our hotel silken gran teatro in your stay a Burgos. It is very pleasant for us , this kinds of reviews. Best regards, Manager More 

brisbane
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 14, 2015 via mobile

Stayed here 2 nights while walking Camino. Yes beds were low (but oh so comfortable) and yes lighting wasn't good, but staff very helpful. Had a beautiful tea with great waiter and breakfast was yummy. Room good size and so was the bathroom. Only 5 min walk to cathedral so location handy. Didn't really care we looked out over elevator... More 

Was this review helpful? Yes
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Molly3 Thanks a lot to choose our silken gran teatro hotel in your stay at Burgos. It,s really pleasant for us to reciew this kind of review, confortable room, staff very helpful, good location. About lighting we have changing for others with more w Best regards Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 1, 2015

Positives- comfortable bed and nice design Negatives- staff snippy and not welcoming (especially the clerk with braces), view of an air shaft, smelly room, wifi didn't work properly and neither did the computer You have many choices in Burgos and there is no reason to stay at this hotel

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Pam F Thanks a lot for choosing our silken gran teatro hotel in your stay a burgos. I am sorry for the review , we heve spoken with the ckeck with braces to repeat their the important that costumers have for us, we try to be friendly with our custumers. Best regards. Manager More 

London
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed April 28, 2015

We arrived at the end of our second stage of the Camino to Santiago (Logroño to Burgos) at about midday last Sunday - the worst possible time for the hotel, I imagine, as lots of weekend break guests were checking out. We had walked through wind and rain and were thoroughly wet and muddy as well as tired. The receptionist... More 

Was this review helpful? Yes
direccion_granteatro, Director General at Hotel Silken Gran Teatro, responded to this review

Dear Tiggy20 Thanks to choose our gran teatro hotel in your stay in burgos, and give us this kind of review, telling us that you like our ubication, good breakfast, friendly staff Thanks your to be our customer Best regards Manager More 

gryhpe
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 6, 2015

I would have liked to give this hotel more stars, but it had drawbacks. Maybe because we booked quite late it seemed expensive, but because of the price I expected a larger room. There was only just room for the bed, and since it had a wooden surround i kept banging my ankle on a corner. And the parking! I... More 

Was this review helpful? Yes 1
direccion_granteatro, Propietario at Hotel Silken Gran Teatro, responded to this review

Dear gryhpe, Thanks a lot for choosing our hotel silken gran teatro in your stay at burgos. I am sorry about your experience in the car park, and the design of bed. It is really pleasant for us , know than you enjoy the location and food ofered by room service. Best regards Manager More 

Lisbon, Portugal
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

The hotel is really close to the historical city center. You can walk there (5 mns max). I usually stay one night per year in Burgos, on my way to France, and this is the second hotel I try in this city. I will probably come back to this one: it was clean, the staff was friendly enough, they have... More 

Was this review helpful? Yes
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear PhiDC Thanks for choosing our hotel in your stay at Burgos. It is really pleasant for us to receive this kind of reviews of our hotel , given one positive opinion about our location and good cost/ value relation Best Regards Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

400 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Bathroom (21)
Viewed
Room/suite (29)
Viewed
Hotel & grounds (16)
Viewed
View from room (7)
Viewed
Other (29)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (294)
Viewed
Amenities (6)
Viewed
Confort (28)
Viewed
Confort-2 (26)
Viewed
Junior Suite (57)
Viewed
Junior Suite-2 (39)
Viewed
Premier (32)
Viewed
Premier Triple (29)
Viewed
Restaurants and Bars (18)
Viewed
Silken Club (32)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Burgos hotels
0.4 mi away
NH Collection Palacio de Burgos
0.5 mi away
AC Hotel Burgos by Marriott
0.6 mi away
Abba Burgos Hotel
Abba Burgos Hotel
#13 of 53 in Burgos
4.0 of 5 stars 446 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Forum Evolucion
Hotel Forum Evolucion
#1 of 53 in Burgos
4.5 of 5 stars 182 reviews
0.5 mi away
Meson del Cid
Meson del Cid
#5 of 53 in Burgos
4.0 of 5 stars 298 reviews
0.4 mi away
Hotel Rice Maria Luisa
Hotel Rice Maria Luisa
#17 of 53 in Burgos
4.0 of 5 stars 168 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay