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Hotel Silken Gran Teatro

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Avda de Arlanzon 8-b, 09004 Burgos, Spain
Hotel Silken Gran Teatro
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Ranked #5 of 55 Hotels in Burgos
A recent review
4 of 5 stars Reviewed February 5, 2015
Green-David-Green Bordeaux, France
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380 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bordeaux, France
Top Contributor
116 reviews 116 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 5, 2015

Returning from the South of Spain to Bordeaux we stopped over on a Saturday night. The staff were very welcoming, and all we met spoke good English. The room was very comfortable and quiet, 5th floor. We didn't eat in the hotel in the evening although the menu looked quite good, but we did have a late drink at the... More 

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direccion_granteatro, Propietario at Hotel Silken Gran Teatro, responded to this review

Dear Green-David-Green Thanks a lot to choose our hotel in your stay at Burgos. It is really pleasant for us to receive this kind the reviews, explaining us that our staff is friendly , our situation and wonderfull breakfast buffet Best regards Direction More 

Bury St. Edmunds, United Kingdom
Top Contributor
64 reviews 64 reviews
3 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 13, 2015

Very pleased with the location of this hotel and I could not fault the staff who were all friendly, helpful and very professional - so the customer care training is obviously good here. However the downside - the room I felt was a bit small, dark with insufficient lighting. The bed was very low and the corners were very painful... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear BlynisB Thanks for chosing our hotel in your stay at Burgos City It is very pleasant for us earing you about our good location. We are sorry for the incovenience that you explain us about the light, we are changing light for other of more w About the beds, they have a modern design and are lows , but... More 

Portugal
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 5, 2015

I've stayed 1 night at this hotel. Positive aspects: - location is excellent, at a short walking distance from the cathedral, Plaza Mayor and the bars and restaurants area - the hotel has a garage for 15,50 eur/day, which is quite convenient, since there was no available parking places at a reasonable distance - all members of staff I've contacted... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Luisito, First of all thanks so much for your review about your stay in our hotel, its a pleasure for us getting this kind of good comments about location, garage and staff. I am sorry about the inconvenience with the lights; Light is white because of design, but we are changing for others with more voltage. Talking about maitresse... More 

Belgium
Top Contributor
151 reviews 151 reviews
64 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed January 4, 2015

The hotel has a modern restaurant with a weekdays executive lunch that is worth a try. Staff is nice and courteous. Rooms are wide for European standards. Plenty of restaurants around to have breakfast. I recommend Casa Ojeda just 100 ms away on the main street.

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Fran07Belgium, Thanks a lot for choosing us like your hotel in burgos. It is really pleasant for us knowing your opinion about your stay in our property. We hope see you again Best regards Manager More 

Girona, Spain
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 23, 2014

This was the third time I stayed at this hotel, and I have to say the rooms I have been given has always been good. Clean, nice beds, good sleep. The location is excellent. The parking is very tight... Very hard to maneuver. Breakfast is not the best, and extremely expensive. Almost an insult. So make sure to skip it... More 

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Nuno n, Thanks a lot to choose our hotel in your stay at Burgos and spend your time helping us to improve our service. Thanks about good comments about silken gran teatro hotel. By other way, you said us that you have mixed feeling about the hotel. Can I understand, it is about the breakfast rate? I am sorry... More 

Brighton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed 2 nights in Burgos before heading up to Bilbao to catch the ferry back to Portsmouth, UK. After spending 3 nights previously in Madrid, Burgos seemed rather sleepy - but once we'd readjusted to the quieter pace, we had a lovely combination of sightseeing, eating, history, and shopping. A welcome stop for pilgrims on the Santiago Di Compostelo... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Heather H I am writting to you , to thank you, your stay in burgos and it is really pleasant for us, knowing that you enjoied burgos in your stay. And be so friendly to explain your experience to others custumers. Thanks to be our custumers, and I hope you had a good back home. Best regards Direction More 

Telford, United Kingdom
Top Contributor
136 reviews 136 reviews
67 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 28, 2014

Modern clean hotel, and the rooms were as advertised, the beds were lovely as was the bathroom, couldn't complain at all, and the fact that we could keep our motorbikes in a secure locked garage was also a benefit. Staff were also very good.

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Bigbigroy, Thanks a lot to let know trough Trypadvisor your experience about your stay in the the hotel. It is really pleasant for us to receive this kind of reviews, about beds, parking area and about the staff. I would to look forward you in your next stay in burgos Best regards General Manager More 

Alfreton, United Kingdom
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 8, 2014

Superb location , with very secure parking (important as we were a group of 6 motorcyclists ) , easy to locate..nice contemporary rooms , very clean throughout.. Good quality breakfast and friendly helpful staff.. would certainly stay again

Was this review helpful? Yes 1
direccion_granteatro, Director General at Hotel Silken Gran Teatro, responded to this review

Dear Lomoto Thanks a lot tfor choosing our hotel for your stay in burgos. It is very pleasant to receive this kind of reviews . I wait to look forward your again Best Regards Manager More 

Leicester, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2014

First the good - nice location, reasonable price, with quite stylish contemporary decor. The disappointment starts with indifferent customer care and lack of attention to detail. As one of the classier hotels on my 2 week motorbike tour of Norther Spain I was expecting, and probably should have received, a bit more from this place. I certainly didn't expect to... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Stibbebadger, Thanks a lot to take a minute to writte a review about your stay in our hotel Siken Gran Teatro. We are sorry about your opinion, about the bar, the attention and wifi, Weekly we have meeting with all departments managers, we will discurs about this king of things to try to solve , and we hope to... More 

Rome, Italy
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 31, 2014

Nice and modern hotel with large, clean and well furnished rooms. Central location, close to restaurants, shops and river park. Very good breakfast. Excellent value for money. Only drawback: they do not provide free wi-fi.

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Simogll, Firstly thanks a million for your opinion about our hotel. Its a pleasent to receive this king of reviews. I aopreciate your comments and we will take note of that. Talking about wifi conection, I inform your that we have to differentes conections, 1- Free one is basic conection, only for surfing internet an whapssap , and to... More 

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