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Hotel Silken Gran Teatro

#4 of 55 Hotels in Burgos
Certificate of Excellence
Avda de Arlanzon 8-b, 09004 Burgos, Spain
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Hotel Silken Gran Teatro
Best prices for: 1 room 1 guest
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Ranked #4 of 55 Hotels in Burgos
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
molly3 brisbane
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414 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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brisbane
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here 2 nights while walking Camino. Yes beds were low (but oh so comfortable) and yes lighting wasn't good, but staff very helpful. Had a beautiful tea with great waiter and breakfast was yummy. Room good size and so was the bathroom. Only 5 min walk to cathedral so location handy. Didn't really care we looked out over elevator... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Molly3 Thanks a lot to choose our silken gran teatro hotel in your stay at Burgos. It,s really pleasant for us to reciew this kind of review, confortable room, staff very helpful, good location. About lighting we have changing for others with more w Best regards Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Positives- comfortable bed and nice design Negatives- staff snippy and not welcoming (especially the clerk with braces), view of an air shaft, smelly room, wifi didn't work properly and neither did the computer You have many choices in Burgos and there is no reason to stay at this hotel

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Pam F Thanks a lot for choosing our silken gran teatro hotel in your stay a burgos. I am sorry for the review , we heve spoken with the ckeck with braces to repeat their the important that costumers have for us, we try to be friendly with our custumers. Best regards. Manager More 

London
Top Contributor
67 reviews 67 reviews
26 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the end of our second stage of the Camino to Santiago (Logroño to Burgos) at about midday last Sunday - the worst possible time for the hotel, I imagine, as lots of weekend break guests were checking out. We had walked through wind and rain and were thoroughly wet and muddy as well as tired. The receptionist... More 

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direccion_granteatro, Director General at Hotel Silken Gran Teatro, responded to this review

Dear Tiggy20 Thanks to choose our gran teatro hotel in your stay in burgos, and give us this kind of review, telling us that you like our ubication, good breakfast, friendly staff Thanks your to be our customer Best regards Manager More 

gryhpe
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 6, 2015

I would have liked to give this hotel more stars, but it had drawbacks. Maybe because we booked quite late it seemed expensive, but because of the price I expected a larger room. There was only just room for the bed, and since it had a wooden surround i kept banging my ankle on a corner. And the parking! I... More 

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direccion_granteatro, Propietario at Hotel Silken Gran Teatro, responded to this review

Dear gryhpe, Thanks a lot for choosing our hotel silken gran teatro in your stay at burgos. I am sorry about your experience in the car park, and the design of bed. It is really pleasant for us , know than you enjoy the location and food ofered by room service. Best regards Manager More 

Lisbon, Portugal
2 reviews
4 of 5 stars Reviewed March 30, 2015

The hotel is really close to the historical city center. You can walk there (5 mns max). I usually stay one night per year in Burgos, on my way to France, and this is the second hotel I try in this city. I will probably come back to this one: it was clean, the staff was friendly enough, they have... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear PhiDC Thanks for choosing our hotel in your stay at Burgos. It is really pleasant for us to receive this kind of reviews of our hotel , given one positive opinion about our location and good cost/ value relation Best Regards Manager More 

Bordeaux, France
Top Contributor
118 reviews 118 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 5, 2015

Returning from the South of Spain to Bordeaux we stopped over on a Saturday night. The staff were very welcoming, and all we met spoke good English. The room was very comfortable and quiet, 5th floor. We didn't eat in the hotel in the evening although the menu looked quite good, but we did have a late drink at the... More 

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direccion_granteatro, Propietario at Hotel Silken Gran Teatro, responded to this review

Dear Green-David-Green Thanks a lot to choose our hotel in your stay at Burgos. It is really pleasant for us to receive this kind the reviews, explaining us that our staff is friendly , our situation and wonderfull breakfast buffet Best regards Direction More 

Bury St. Edmunds, United Kingdom
Top Contributor
67 reviews 67 reviews
3 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 13, 2015

Very pleased with the location of this hotel and I could not fault the staff who were all friendly, helpful and very professional - so the customer care training is obviously good here. However the downside - the room I felt was a bit small, dark with insufficient lighting. The bed was very low and the corners were very painful... More 

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear BlynisB Thanks for chosing our hotel in your stay at Burgos City It is very pleasant for us earing you about our good location. We are sorry for the incovenience that you explain us about the light, we are changing light for other of more w About the beds, they have a modern design and are lows , but... More 

Portugal
Contributor
20 reviews 20 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 5, 2015

I've stayed 1 night at this hotel. Positive aspects: - location is excellent, at a short walking distance from the cathedral, Plaza Mayor and the bars and restaurants area - the hotel has a garage for 15,50 eur/day, which is quite convenient, since there was no available parking places at a reasonable distance - all members of staff I've contacted... More 

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Luisito, First of all thanks so much for your review about your stay in our hotel, its a pleasure for us getting this kind of good comments about location, garage and staff. I am sorry about the inconvenience with the lights; Light is white because of design, but we are changing for others with more voltage. Talking about maitresse... More 

Belgium
Top Contributor
152 reviews 152 reviews
64 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed January 4, 2015

The hotel has a modern restaurant with a weekdays executive lunch that is worth a try. Staff is nice and courteous. Rooms are wide for European standards. Plenty of restaurants around to have breakfast. I recommend Casa Ojeda just 100 ms away on the main street.

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direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Fran07Belgium, Thanks a lot for choosing us like your hotel in burgos. It is really pleasant for us knowing your opinion about your stay in our property. We hope see you again Best regards Manager More 

Girona, Spain
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 23, 2014

This was the third time I stayed at this hotel, and I have to say the rooms I have been given has always been good. Clean, nice beds, good sleep. The location is excellent. The parking is very tight... Very hard to maneuver. Breakfast is not the best, and extremely expensive. Almost an insult. So make sure to skip it... More 

Was this review helpful? Yes 1
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Nuno n, Thanks a lot to choose our hotel in your stay at Burgos and spend your time helping us to improve our service. Thanks about good comments about silken gran teatro hotel. By other way, you said us that you have mixed feeling about the hotel. Can I understand, it is about the breakfast rate? I am sorry... More 

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