I chose the Hostal del Cardenal based on upbeat TripAdvisor recommendations. I was not disappointed. Its location, in the old city walls on the edge of Toledo, puts it within walking (essentially hiking) distance of the old city, which becomes charmingly empty after the day-trippers leave at about 5 pm. The rooms are like those of a decent B&B, nothing... more

When we walked in the staff was extremely unfriendly, he acted as if we were bothering him to check us in. We had to heave our luggage through the courtyard and up a few flights of stairs. The staff did not offer to help. The hotel was clean, but the air conditioning was awful and the rooms probably haven't been... more

This hotel is located at one of the main entrances of the walled city of Toledo, 5-10 min walk to the old town. This place is exceptional quite and peaceful (because is behind the city walls). There is a fabulous Spanish garden and internal patio. The hotel decoration and furniture make you come back in history (this place used to... more

Staff extremely unwelcoming (the waiter at breakfast was texting, and we barely got a grunt from the receptionist. Awful -clouded my whole stay. Oh yes and the bottom floor stinks of fags. more

Great feeling of having stepped back into the 18th century. Great buildings and interiors. You feel like Cardinal Lorenzana might suddenly appear and start an evening service, or something. Fabulous gardens with remnants of the original walls. I guess one's satisfaction with the hotel depends partly on the room you get. I had a premier one and it was worth... more

We booked for two couples and a baby. Cot provided for baby. Lovely traditional Spanish building, former convent, with lots of old attractive furniture. Leafy interesting garden with fountains and interior courtyard. Only problem was bringing luggage up the many steps. We dined in the restaurant every night, good value menu had a variety of dishes typical of that area... more

On arriving the courtyard was nice - until you realised the huge amount of steps needed to be climbed with cases and no-one around to help. Toledo seems to be a big wedding venue and the hotel was booked out for a reception which started around 10pm, had fireworks at 2am and was still going at 4am...not the greatest way... more

The very best thing about the Hostal del Cardenal is the lush garden/courtyard. Our room was adequate, although it looked out on a service courtyard. Staff was unfriendly, and the man who staffed the breakfast was surly. After one bad experience, we ate breakfast out the second morning. However, the restaurant at the hotel was excellent and we had two... more

The location is very good being just outside the city walls but the attraction is the interior which is impressive with some lovely furniture and pictures. What let down the experience was the grumpy staff especially at reception - no charm at all . Although having said that they may have been exhausted as the Corpus Christi festival had just... more