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Beatriz Toledo Auditorium & Spa

Concilios de Toledo S/N, 45005 Toledo, Spain
Hotel amenities
Beatriz Toledo Auditorium & Spa
Best prices for: 1 room 1 guest
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Ranked #32 of 45 Hotels in Toledo
A recent review
5 of 5 stars Reviewed February 18, 2015
Jance M
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301 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

We only stayed here for one night but wish we could have stayed for longer! Clean rooms, friendly staff and very well equipped. The buffet breakfast had a lot of choice and was regularly filled until 11am when it closed. Quite a big hotel with different choices for dinner and has pool and spa facilities. Not walking distance to the... More 

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JoseManuel_BeatrizH, Director at Beatriz Toledo Auditorium & Spa, responded to this review
Google Translation

Estimado cliente, para nosotros supone una gran satisfacción conseguir que nuestros clientes queden plenamente satisfechos de nuestras instalaciones y servicios.... More 

Bacolod, Philippines
1 review
2 of 5 stars Reviewed November 9, 2014 via mobile

Spent overnight here last Sept. 28, food was fine esp. Breakfast buffet. Room was clean but carpet had stains and needed to be deodorized which was still ok. The biggest disappointment was the air conditioning, which was really hot no matter how much adjusting you did with the thermostat control. It really made me sleep badly that night after a... More 

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JoseManuel_BeatrizH, Director at Beatriz Toledo Auditorium & Spa, responded to this review
Google Translation

Estimado cliente, Puede ocurrir que en alguna habitación puntualmente el aire acondicionado haya podido fallar. Cuando esto ocurre, nuestra capacidad... More 

Jurong, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2014

spent 2 nights here as part of a tour , generally ok although the cooling and heating can be improved and the safe didn't have any doors . but they stay was pleasant and despite the age was quite well kept

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JoseManuel_BeatrizH, Director at Beatriz Toledo Auditorium & Spa, responded to this review

Dear client, We thank you for your kind comments. Constructive criticism will always help us to improve. Best regards More 

Palma de Mallorca, Spain
Top Contributor
54 reviews 54 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed July 31, 2014

I spent a night in this hotel while on a business trip to Toledo. It is a massive hotel - maybe even the largest in town - set in a huge 50.000 sqm estate. The hotel features more than 20 meeting rooms intended for special events, dedicated parties or closed receptions. The rooms in the upper floor offer a beautiful... More 

Was this review helpful? Yes 1
Diego P, Director Comercial at Beatriz Toledo Auditorium & Spa, responded to this review

Dear guest, first of all we would like to thank you for your comment. We are very glad to see you enjoyed your stay with us and would like to thank you too for your trust in our group, hoping to see you again soon in Toledo or in any other of our destinies in Spain. Have our best regards! More 

Buenos Aires, Argentina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 11, 2014

We spent a night and was a very good experience. Two issues, however. The food was not up to standards. We had to return it. And then the distance to downtown. It required us to take the car, which can be a nuisance in almost car-free Toledo. You also loose the charm of staying inside a thousand year-old city.

Was this review helpful? Yes 1
Diego P, Director Comercial at Beatriz Toledo Auditorium & Spa, responded to this review

Dear Alberto, first of all, we would like to thank you for your visit and your trust for chosing us. We hope you had the chance to enjoy your stay in Toledo. We would like to apologize for any inconvenience concerning our Restaurante-Cafeteria. This service is the one with the best rates from our guests, and we feel very sorry... More 

Sarasota, Florida
Top Contributor
54 reviews 54 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 5, 2014

Our trip from Madrid brought us to this hotel for a one night stay.The staff was friendly,the room was clean and the price was right .The only thing i didn't like there were no restaurants close enough to walk to, i dislike getting back into the car and trying to find a place to eat in a strange country or... More 

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Diego P, Director Comercial at Beatriz Toledo Auditorium & Spa, responded to this review

Dear Robert, thanks a lot for your comment and your trust. We are glad you enjoyed your holidays with us. Let me inform you that very close to the hotel (not more than 400 meters) is the Buenavista Neighbourhood, which has plenty of bars to have dinner and there is a bus just 100 meters from the entrance of the... More 

newcastle
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2014

We have stopped here on numerous occasions but i am afraid this will be our last time,the hotel was clean and tidy so no complaints there but it was let down by the restaurant food.The meals seem to be frozen and then put in a micro wave,this was a big let down,also it was not cheap.We had no problems with... More 

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Diego P, Director Comercial at Beatriz Toledo Auditorium & Spa, responded to this review

Dear guest, we would like to thank you for your trust and all your visit to our hotel. First of all, we would like to ask for forgiveness for any inconvenience you could have. We are very surprised as our restaurants are one of the most appreciated departments of the hotel and the receive really good reviews. However, if your... More 

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2014

Hotel is not too bad but almost no one speaks English. Only one or two reservations staff and that is it. No waiters or barman. Hotel rooms are clean and comfortable though. Hotel is a bit far from the old city and you cant walk anywhere from the hotel Taxi is the way to go. Room service is only from... More 

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Diego P, Director Comercial at Beatriz Toledo Auditorium & Spa, responded to this review

Dear guest, let us apologize for any inconvenience you could have about the language. Certainly not all our staff can talk english. This is something we are trying to change little by little and it has become a requirement for the new staff hired at the hotel. We hope you enjoyed your visit to Toledo. Let us thank you for... More 

Leiden, Zuid-Holland, Netherlands
Top Contributor
126 reviews 126 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 16, 2014

The hotel, set a few kilometers outside the old city, is a huge place and rather characterless. The staff were friendly enough though. Rooms were, even in the srping, hot at the end of the day as the airco only works when guests are in their room. The lovely looking outside pool was not open as it was, in May,... More 

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Diego P, Director Comercial at Beatriz Toledo Auditorium & Spa, responded to this review

Dear Adrian, as you said, our pool was closed in May as in Toledo there is a law through which all the pools have to open at the same date, regardless the worm this year started a little bit earlier. We apologize for that. Anyway, we would like to thank you for your visit and hope to see you soon... More 

Rudolfstetten, Switzerland
Top Contributor
84 reviews 84 reviews
53 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed May 14, 2014

Entering the lobby, yes, it looks like a four-star hotel. The staff has been friendly, we have no complaints about them. HOWEVER: the rooms are quite outdated, despite the small balcony they have, they are never up to 4-star standard! Even if you know, that 4*s in Spain are usually not equivalent to the US or other countries in Europe.... More 

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Diego P, Director Comercial at Beatriz Toledo Auditorium & Spa, responded to this review

Dear Christian, we hope you enjoyed your visit to Toledo. We would like to apologize for any inconvenience you could have, concerning the room. We have sent your comment to the direction of the hotel for its review. Let me inform you that little by little we are updating our rooms. You can see them on our website. Let me... More 

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