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All 38 Santander hotels

Silken Rio Hotel

4.0 of 5 Hotel   |   Avda Reina Victoria 153 | Avenida Reina Victoria 153, 39005 Santander, Spain
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67%
Ranked #10 of 38 hotels in Santander
A recent review
3 of 5 stars reviewed yesterday
Rilton B
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  • Reviews (189)
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189 people have reviewed this hotel

Traveler rating
    36
    86
    46
    13
    8
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

That's the best line I could come up to. It'd a old hotel, old bedroom and old facilities. The staff is good and try to help the way they can. No nearby parking lot (Hotel runs one with the cassino two blocks away) and that's important in Santander, where all public parkings are always full. The main reason to choose... More

Was this review helpful? Yes 1
Hildesheim, Germany
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Silken Rio for an extended period from late June to Mid July 2014. Overall I would say the hotel is just average, there are many things which are in it's favour such as the prime location just metres from the Sardinero beach, but also many things which could be better. I had a room at the... More

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Bonita, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the second time I've stay in this hotel. I stayed last year and loved the location and wonderful view of El Sardinero Beach. This year there were 4 of us and we booked a familu suite with one room with and view and one interior view connected with a small private entry way. They have parking but it... More

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SilkenRi0, Guest Relations Manager at Silken Rio Hotel, responded to this review

Dear Guest, We are glad to know that is the second time with us that and you have decided to book one of our family rooms because, for groups of 4 people, are ideal. Our parking is a bit out of the hotel but, as you said, the whole area is free parking and there is no problem finding site.... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Make sure you get an Ocean View Room. It is the highlight of the Hotel. Thanks Angel for your cooperation, San Emeterio for our daily chats about possible winners for the FiFA World Cup 2014, Maria Antonia for keeping our room tidy, and Tania for your attentive service. The AC is turned off during the early AM hours, when the... More

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SilkenRi0, Director de Relaciones con Clientes at Silken Rio Hotel, responded to this review

Thank you very much for your best opinions. More

Limerick, Ireland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a fantastic time staying in silken rio Santander last week. Hotel location perfect, decor lovely, cleanliness excellent. Minor complaint no tea/coffee making facilities in room. Bar staff lovely - tip choose snack breakfast in bar starts from 2 euro (14 euro in restaurant). Only other gripe reception staff very standoffish and unwelcoming. Would definitely recommend it.

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SilkenRi0, Guest Relations Manager at Silken Rio Hotel, responded to this review

Dear Guest, We are glad that your stay at our hotel was satisfactory. Our breakfast in the cafeteria, as you said, are a very good choice if you do not want to take the buffet. We take good note of your impressions of our staff. Kind regards More

Lochwinnoch, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here before getting the ferry back to the UK. Welcome was not great, felt we were a bother. The room was a bit tired. Enamel around plug hole broken and some of the furniture was chipped, The view from the room showed the beaches and this was nice. Bed comfortable and room clean. Breakfast staff seemed to be in... More

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SilkenRi0, Director de Relaciones con Clientes at Silken Rio Hotel, responded to this review

Dear Customer, We regret the incidents that you are explaining about your stay at our hotel. Right now we are in a process of replacement of equipment and we will slowly working on improving the rooms and public areas. We hope that you can enjoy the improvements on your next visit. Regards More

Tamworth Staffs UK
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The bar steward (yes) was slow to serve drinks and did it with a grunt, even told 8 of us to be quiet - cheeky monkey. The location is excellent port/ferry and all the bars and restaurants. Parking for motorbikes just outside free. super views of beach.

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SilkenRi0, Director de Relaciones con Clientes at Silken Rio Hotel, responded to this review

Dear Guest, Do not hesitate we take note of your experience transmitting it to affected personnel. The reviews help us to improve day by day the quality of our services. Best regards More

Plymouth
Top Contributor
73 reviews 73 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is opposite the beach with great views across the bay. The room was really good and very nicely decorated also the bathroom looked as if it had recently been refurbished. The room had French windows which opened out to give us lovely views across the beach. The staff were all friendly and the breakfast was really good with... More

Was this review helpful? Yes 2
SilkenRi0, Director de Relaciones con Clientes at Silken Rio Hotel, responded to this review

Dear Customer, We appreciate your courteous words about our services and facilities and we look forward to welcoming you on future occasions. Regards More

Falkirk, UK
Top Contributor
53 reviews 53 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a "deluxe sea view" 4th floor room for four nights recently. I wouldn't call the room luxurious but it was comfortable, very clean and reasonably spacious. The sea view from the French Windows was fabulous. Lovely to look out at any time of day or leave open for a good bit of fresh sea air. We paid £47... More

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SilkenRi0, Director de Relaciones con Clientes at Silken Rio Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel during your visit to Santander. Indeed we are in one of the most beautiful areas of the city and access to the center are very comfortable with public transport. For future cases, if you do not want to take Breakfast buffet, we inform you that we serve breakfast in our cafeteria from... More

Australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 20, 2014

Room with sea view - yes - but soooo small can't fit in 2 people and 2 cases. Verandah - hmmmm - so small one person can fit on it if they stand sideways and breath in. Asked for larger room. Nope! Staff give service with a snarl. The guest room on the website that we though we were getting... More

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SilkenRi0, Guest Relations Manager at Silken Rio Hotel, responded to this review

Dear Customer, Our rooms are divided between standard rooms and junior suite rooms. Obviously, these rooms are larger and more luxurious so the price is a little higher. We regret you did not enjoy our restaurant because the food and service are excellent. About parking, we can not guarantee the security of your car but, I must say, we've never... More

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Additional Information about Silken Rio Hotel

Address: Avda Reina Victoria 153 | Avenida Reina Victoria 153, 39005 Santander, Spain
Phone Number:
Location: Spain > Cantabria > Santander
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Silken Rio Hotel 4*
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Also Known As:
Silken Rio Santander

132 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style
#4 On the Beach Hotel in Santander #4 Luxury Hotel in Santander
Hotel Class
Official Description (provided by the hotel)
Disfrute de las mas espectaculares vistas al mar Cantabrico a escasos 20 metros de las playas del Sardinero. El Hotel Silken Rio , ubicado en un edificio emblematico de arquitectura clasica, situado en el Paseo que une el centro historico y de negocios de la ciudad con la Plaza Italia , punto neuralgico del veraneo Santanderino . Hotel de 4 estrellas con 89 habitaciones redecoradas y Suites que reflejan el estilo senorial de la ciudad. Tanto el viajero de negocios como el que viene a disfrutar de la ciudad encontrara en la ubicacion del Hotel una situacion inmejorable , junto al Gran Casino , el Palacio de la Magdalena y muy cercano al Palacio de Congresos . El Restaurante, reconocido como uno de los mejores de la ciudad ofrece una cocina tradicional en un marco incomparable y exclusivo . WI-FI gratuito en todo el hotel, Cafeteria , Garaje a 200 metros , Salones para reuniones y celebraciones con luz natural y capacidad hasta 150 personas . ... more   less 
Number of rooms
89

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