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NH Ciudad de Santander

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Menendez Pelayo, 13-15 | Puertochico, 39006 Santander, Spain
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416 Reviews from our TripAdvisor Community

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Dunedin, New Zealand
Level Contributor
204 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had an unexpected change of plans during our travels and ended up having to spend a night in Santander. We had to be based in the area, and were lucky to find this hotel at an affordable rate. We loved the rooms, how professional the staff are, the location and the cleanliness of the rooms. They are quite soundproof... More 

Helpful?
Thank DiegoUG
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Muchas gracias por sus comentarios y valoraciones. Deseamos haya podido disfrutar de su estancia en Santander y aprovèchese de las... More 

Grangemouth, Scotland
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Great central location. Rooms very clean , mini bar and free wifi. Staff all very helpful. Lots of small bars and restaurants near by. Good value for money. If your not on a b&b rate I would go for the breakfast, it's €15 each, lovely but look cal bars are a much nicer option and lots cheaper. Would highly recommend... More 

Helpful?
Thank holidayfan59
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimado Cliente: Muchas gracias por sus comentarios y evaluaciones. En su pròxima salida no se olvide de Santander y NH... More 

Livingston, United Kingdom
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed October 31, 2015

We stayed for five nights after our passports went missing withe a courier. The staff could not have been more helpful, especially the excellent and very kind Rosa. They could not have been more helpful. The hotel is city centre, a pleasant walk down hill for sights, food and shops, a wee climb back up afterwards. Parking is an excellent... More 

Helpful?
Thank Mark1875
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimado Cliente: Muy agradecidos por todos sus comentarios y puntuaciòn realizados en la pàgina de Tripadvisor. Nos alegramos de que... More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 11, 2015

Stayed for 2 nights - probably wouldn't have been our first choice of hotel as it was above our budget but having booked flights at fairly short notice this was one of our last options as we wanted a hotel / double room with private bathroom. Hotel is based at top of fairly steep hill however this didn't bother us... More 

Helpful?
1 Thank 882shirls01
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimado Sr.: Nuestras disculpas por los inconvenientes que haya podido encontrar, agradecièndole sus comentarios en Tripadvisor. No se olvide de... More 

Bushey, Hertfordshire, UK
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 4, 2015

This was the first of nine NH hotels we stayed in during a tour of Spain. Each one was different - some similarities obviously but not at all 'same hotel, different town'. With one small exception, we found every member or group of NH staff to be friendly, knowledgable, kind and efficient. Every room was exceptionally clean and well appointed.... More 

Helpful?
3 Thank pplusj
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimados Clientes: Nos alegramos de que sus estancias hayan sido agradables y acogedoras en NH Hotel Group. Esperamos repitan con... More 

Dorset, United Kingdom
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 22, 2015

The hotel is centrally placed and close to sites, shops and beaches. The staff are friendly and helpful and will go the extra mile. Rooms are fresh and well equipped and include free wifi. Although there is no restaurant the area is teeming with good bars and restaurants only a few steps away. Be warned. There is no parking in... More 

Helpful?
3 Thank Canfordkid
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimados Sres.: Les agradecemos sus comentarios en Tripadvisor, deseando hayan disfrutado de su estancia en Santander donde esperamos que algùn... More 

Melbourne, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 18, 2015

Hotel is in a good location, close to the tourist spots, cafes and bars. Staff was efficient and professional, not overly friendly. Definitely value for money compared to other places we have stayed which cost more. A few little improvements such as a ramp at the front of the hotel to assist us in bringing our bags up to the... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank carolngoi
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimados Sres.: Gracias por utilizar la pàgina de Tripadvisor para valorar nuestro establecimiento y servicio. Deseamos hayan disfrutado de su... More 

Bordeaux, France
1 review
2 of 5 stars Reviewed July 10, 2015

Useful city centre location,near to shops, restaurants and street entertainment. Rooms well -presented though small. Reception staff need to appreciate that they are the 'face' of the hotel and if unhelpful and discourteous then clients can use alternative hotels on future visits!

Review collected in partnership with NH Hotels

Helpful?
Thank marilyna895
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimados Sres.: Queremos pedirles disculpas por si no han sido atendidos debidamente y tomamos nota de ello para mejorar nuestros... More 

Southampton, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

As bikers who had a problem the staff in this hotel came to the rescue. With only our gear and the few clothes under it to stand in (we were on a tour when the bike became imobilisied by an alarm fault, but the luggage van had gone on ahead!!) the reception staff gave us toiletries, told us of room... More 

Helpful?
Thank fran s
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimados Clientes: Muy agradecidos por sus comentarios y puntuaciòn en la pàgina de Tripadvisor sobre nosotros y nuestro establecimiento. Deseamos... More 

Edinburgh
Level Contributor
220 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed June 22, 2015

The customer service we had on arrival from Isabel was exceptional.We were checked in early and given room 404 with a small balcony.OK they only do room service except for breakfast but with dozens of bars and restaurants in the area this was a joy not a problem.This was a great value for money hotel to explore Santander.

Helpful?
3 Thank IJDW
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimado Cliente: Muchas gracias por sus comentarios en Tripadvisor. Ellos nos ayudaràn a mejorar nuestro servicio e instalaciones. Deseamos haya... More 

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