We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Ciudad de Santander

GreenLeadersBronze level
Hotel website
Hotel deals
Menendez Pelayo, 13-15 | Puertochico, 39006 Santander, Spain
Special Offer
5% EXTRA DISCOUNT
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
NH Ciudad de Santander
Professional photos View all
Browse nearby
NH Ciudad de Santander
Add Photo Write a Review

301 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    137
    74
    17
    10
See reviews for
70
118
14
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (301)
  • Mar-May only
    (79)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (49)
All months
Edinburgh
Top Contributor
195 reviews 195 reviews
46 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed 1 week ago

The customer service we had on arrival from Isabel was exceptional.We were checked in early and given room 404 with a small balcony.OK they only do room service except for breakfast but with dozens of bars and restaurants in the area this was a joy not a problem.This was a great value for money hotel to explore Santander.

Was this review helpful? Yes 1
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimado Cliente: Muchas gracias por sus comentarios en Tripadvisor. Ellos nos ayudaràn a mejorar nuestro servicio e instalaciones. Deseamos haya... More 

Hampshire
Top Contributor
84 reviews 84 reviews
64 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is primarily a business hotel but we used it for several days as a base to explore the area. Several comments; the staff were very helpful and always curteous; we found the hotel quite easily by following the instructions; twin rooms are much bigger than doubles and in our case also had tea and coffee making equipment - but... More 

Was this review helpful? Yes
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimado Cliente: Muy agradecidos por sus comentarios en la pàgina de Tripadvisor. Esperamos hayan disfrutado de su estancia en Santander... More 

Dordogne, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have stayed at several NH hotels in Spain and elsewhere, and this was the first time I have been disappointed. There is no restaurant, there were renovations going on in the hotel during our stay. The room is adequate but quite small. Some rooms have a coffee machine - but not mine. The directions on the hotels website are... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review
Google Translation

Estimados Sres.: Les pedimos disculpas por los inconvenientes encontrados durante su estancia como consecuencia de la obra. Hemos realizado cambios... More 

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed April 22, 2015

Good quality and value. It was a short trip but the hotel was friendly and modern. Staff were professional. ..............................................................................................

Review collected in partnership with NH Hotels

Was this review helpful? Yes
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review

Dear Sir: Thank you for having chosen NH Ciudad de Santander during your last stay at Santander. We hope you enjoyed your stay. We would appreciate your opinion about us onTripadvisor. We hope you choose NH Hotel Group for your next stay. Thank you once again. More 

Madrid, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 1, 2015

A nice, clean and dog-friendly hotel close to the ferry terminal in Santander. The reception staff and the cafeteria are perfectly charming. My room was bright, clean and nicely appointed and breakfast was more than acceptable. The only negative point is the very challenging cramped car parking arrangements. Anything larger than a Fiat 500 will test your driving skills and... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review

Dear Sir: Thank you for having chosen NH Ciudad de Santander during your stay at Santander. We hope you enjoyed your stay. We would appreciate your opinion about us on Tripadvisor. We hope you choose NH Hotel Group for your next stay. Thank you. More 

Alston, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2015

Just stayed for the night everything was very good will stay again next year . The hotel is well placed near some excellent bars and food places . Would recommend this place very clean and welcoming and its dog friendly.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review

Thank you for having chosen NH Ciudad de Santander during your stay at Santander. We hope you enjoyed your stay. We would appreciate your opinion about us on Tripadvisor, the world`s largest travel site which helps millions of visitor to choose their destination. Thank you once again and we hope you choose NH Hotel Group for your next stay. More 

Oxford, United Kingdom
Top Contributor
55 reviews 55 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 11, 2015

We stayed on our way to south of Spain. Stayed with our dog which was not a problem. We were able to find a park by the beach but sadly dogs not allowed on the beach here even in the winter. The breakfast was really good with lots of fresh fruit etc. The room was clean but a bit tired.... More 

Was this review helpful? Yes
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review

Thank you for having chosen NH Santander during your stay at Santander. We hope you enjoyed your stay. We would appreciate your opinion about us Tripadvisor. It is the world`s largest travel site which helps millions of visitor to choose their destination based on the reviews and opinions of other travellers who have published their opinion. Thank you once again... More 

Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed December 28, 2014

I have been a guest at the Hotel Ciudad de Santander for more than 20 years both on business and holiday. Location: within easy walking distance of restaurants and shops. Hotel rooms: Always clean, well kept and well equipped. Breakfast: Excellent selection of high quality items. Parking: The number of spaces is limited but I have always managed to park... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review

Dear Customer: Thank you for having chosen NH Ciudad de Santander and we would appreciate your opinion about us on Tripadvisor and most of all for your fidelity over many years. As we will be always happy to welcome you again in our hotel. Do not forget to use NH Hotel Group in your next destination. Best regards. More 

Serbia
Contributor
17 reviews 17 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 24, 2014

This hotel respects the NH level of quality. Even with three stars only, it has to offer more than could be expected from this level of service. Room is not big, but with enough place for everything necessary for comfort stay. There is adequate wardrobe, with 10 hangers (for me a huge plus, usually, I have to choose which shirt... More 

Was this review helpful? Yes 3
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review

Thank you for having chosen NH Ciudad de Santander, during your last stay at Santander. We hope you enjoyed your stay. We would appreciate your opinion about us on Tripadvisor. Thank you once again and we hope you choose NH Hotel Group for your next stay. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2014

Close to good choice of bars and restaurants. Good size room, nice bathroom, clean..Room needed refurbishment - cigarette burn on headboard, decoration looking worn, some fittings and fixtures loose. I would recommend this hotel but ask for a quiet room on the upper floors away from the roundabout due to traffic noise.

Was this review helpful? Yes
FRANCISCO R, Gerente at NH Ciudad de Santander, responded to this review

Thank you for having chosen NH Ciudad de Santander during your stay at Santander. We hope you enjoyed your stay. We would appreciate your opiniòn about us on Tripadvisor. We hope you choose NH Hotel Group. See you soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Bathroom (8)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (8)
Viewed
Dining (10)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay