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All 38 Santander hotels

Vincci Puertochico

4.0 of 5 Hotel   |   C/ Castelar, 25, 39004 Santander, Spain
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Vincci Puertochico

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Ranked #10 of 38 hotels in Santander
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed January 8, 2014
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183 people have reviewed this hotel

Traveler rating
    64
    70
    29
    12
    8
See reviews for
21
103
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 8, 2014

Hello everybody… This hotel located very well, you should ask for the sea side (port side). Wonderful view and amazing sunset from the eight's floor where I was!! The hotel located nearby every main things: sea, beauty port, promenade of course for running or walking for whom like this kind of sport, and very close to the central of the... More

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Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, Thank you for your comments, we are pleased to know that you enjoyed your stay with us. We hope to be able to welcome you again soon at our hotel. With best wishes, Carmen Fernández More

Ghent, Belgium
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2013

We made sure to reserve a "Panorama" room, and we also requested high floor and balcony if possible. I think there are only 2 rooms with balcony, both on the top (9th) floor, and we got one, which made a world of difference in our experience, I think. Based on what I could tell about the layout of the hotel,... More

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GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We would also like to clarify that we have available four different types of rooms (single room, Double Standard Room, Junior Suite and Standard double room sea view) with the goal... More

Kuwait city
Top Contributor
84 reviews 84 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 19, 2013

The moment we arrived to the hotel then to our room I wondered is it truly a 4 star hotel!! I personally think it was over rated. Although, it was a non-smoking room, it smelled like one. And the room was too too tiny. However, the hotel is centrally located, and the view from the room was beautiful. So over... More

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GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

Dear guest, Thank you very much for staying with us and for sending us your opinions. We are satisfied to know that the hotel´s views and its relation between price and quality were both to your liking. Our guest´s satisfaction is our reason to be and what we work for every day in Vincci Hotels. We regret, though, that we... More

Plymouth, England, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 21, 2013

We stayed for two nights at the hotel and would recommend it to anyone. We had a lovely room with a view over the marina and the sea. We found the staff friendly and helpful. We asked for a suggestion for a restaurant for dinner and were not disappointed, the receptionist also recommended a trip on the funicular de Artxander.... More

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GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service... More

London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

Just about to leave this gorgeous hotel. From phoning up to book a room until now the service has been nothing but exceptional. Friendly and polite staff, paying a little extra for a port view hotel was worth every single euro. Just a little note to all of the moaning morons about paying less and not having a nice view... More

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GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day. We hope to see you again soon at one of our hotels. Kindest regards. More

Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 31, 2013

My wife and I stayed here for 2 nights in July and really enjoyed our stay. The hotel is about a 15-20minute walk from the train/bus station but is worth it when you get there. It has a great location overlooking the marina and main boating channel for the ferry in and out of Santander. We had booked a standard... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments. Kindest regards. More

Istanbul, Turkey
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 25, 2013

The location of the hotel is great. It is right across the marina, very close to restaurant/bar neighborhood of the town, easy to park your car (right on in front of the hotel there is a public car park), breakfast is decent. Our room was clean and OK. Nothing too fancy to be honest for the value.

Was this review helpful? Yes
GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the... More

Mainz
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 21, 2013

Nicely situated on the end of the sea boulevards, in front of sports harbour, just before the festival buildg and the beach area. Bus stop just in front, public parking underneath, expensive. Our room on highest 9th floor, nice, big bath, to the back street, with smal balcony. Windows in poor shape, do not close thightly and water has come... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

Dear guest, Thank you very much for staying with us during your stay in Santander and for writing your opinions for us. We are pleased to read that you were satisfied, over all, with the hotel´s location and the treatment you received from the staff. Our guest´s satisfaction is our reason to be and what we work for every day... More

Liverpool
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 28, 2013

Hi we stayed in this hotel a couple of months ago we picked of trip advisor we only stayed one night as we were on driving tour across top of Spain the hotel is quite small we had a first floor room with nice view across bay it is on a main road but we had no problem with noise... More

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GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We hope to see you again soon at one of our hotels. Kindest regards. More

Wallington, UK
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2013

This hotel was in an excellent position and our room which was a panoramic room had outstanding views across the Bay.The room was a good size and very clean. The bed was quite hard but the pillows good. Breakfast was very good with a selection of hot and cold food and really pleasant service. There were several good restaurants to... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We hope to see you again soon at one of our hotels. Kindest regards. More

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Additional Information about Vincci Puertochico

Address: C/ Castelar, 25, 39004 Santander, Spain
Phone Number:
Location: Spain > Cantabria > Santander
Amenities:
Room Service Suites Wheelchair access
Hotel Style:
Ranked #10 of 38 hotels in Santander
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vincci Puertochico 4*
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