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All 38 Santander hotels

Vincci Puertochico

4.0 of 5 Hotel   |   C/ Castelar, 25, 39004 Santander, Spain
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73%
Ranked #17 of 38 hotels in Santander
A recent review
3 of 5 stars reviewed 2 weeks ago
Belindas9 Byron Bay, Australia
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  • Reviews (202)
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202 people have reviewed this hotel

Traveler rating
    67
    77
    36
    13
    9
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22
114
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Byron Bay, Australia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located on the waterfront but a little away from the beaches. Disappointed by the bed size, it was short and narrow, on asking for a room change was told the hotel was fully booked. After seeing the manager we were given an upgrade to a larger bed, but unfortunately it was a particularly firm bed ( which some clients may... More

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Sydney, Australia
Top Contributor
63 reviews 63 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

On entering my room I noticed 2 small beds. I am 5'9" and was too long for the bed. When I asked at reception they told me all beds in Spain were this size - This is my second time in Spain and even in lesser starred hotels I have not come into this problem. They refused to change my... More

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Correggio, Italy
Top Contributor
57 reviews 57 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Spent one night with my wife on our return trip from vacations. The location has some advantage because near the marina and close to airport. The hall is small but pleasant and as you step in you are immersed in a sort of relaxing aromatherapy. We booked a superior room with sea view and regretfully it was rather small. The... More

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Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, Thank you for your comments, we are pleased to know that you enjoyed your stay with us. Moreover, we would like to note that the size of our rooms obeys the regulations for hotels of this category, but we are sorry if you did not find it completely satisfactory. We hope to be able to welcome you again... More

Banbury, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checked in here for the night on my drive from Spain to Gibraltar. Was pleased with the hotel. Very helpful staff, rooms were very good. Very comfortable overall, excellent bathroom. Fantastic freebies! :) Would've liked to have been there longer to see a bit more of the place and hotel.

Was this review helpful? Yes 1
Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day. We would be delighted to welcome you again to our hotel. With best wishes. Carmen Fernández More

Thetford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

I had the opportunity to visit Santander and stayed at this hotel for one night.. Beautiful town, lovely, clean and comfortable room with a view to the marina, friendly staff and a great breakfast, would definitely recommend!

Was this review helpful? Yes 1
Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable. We would be delighted to be able to welcome you again to any of our hotels. With best wishes, Carmen Fernández More

Liverpool
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 13, 2014

We were sailing into Santander on the ferry from Portsmouth, so booked this hotel for our first night in Northern Spain. Despite our ferry being delayed and arriving at 0200 we received a warm welcome. Comfortable room, friendly service, great location, safe car park over the road, would definitely use this hotel again.

Was this review helpful? Yes 1
Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, Thank you for your comments, we are pleased to know that you enjoyed your stay with us. We hope to be able to welcome you again soon at our hotel. With best wishes, Carmen Fernández More

Senior Contributor
36 reviews 36 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 8, 2014

Hello everybody… This hotel located very well, you should ask for the sea side (port side). Wonderful view and amazing sunset from the eight's floor where I was!! The hotel located nearby every main things: sea, beauty port, promenade of course for running or walking for whom like this kind of sport, and very close to the central of the... More

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Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, Thank you for your comments, we are pleased to know that you enjoyed your stay with us. We hope to be able to welcome you again soon at our hotel. With best wishes, Carmen Fernández More

Ghent, Belgium
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2013

We made sure to reserve a "Panorama" room, and we also requested high floor and balcony if possible. I think there are only 2 rooms with balcony, both on the top (9th) floor, and we got one, which made a world of difference in our experience, I think. Based on what I could tell about the layout of the hotel,... More

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GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être. We would also like to clarify that we have available four different types of rooms (single room, Double Standard Room, Junior Suite and Standard double room sea view) with the goal... More

Kuwait city
Top Contributor
87 reviews 87 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed October 19, 2013

The moment we arrived to the hotel then to our room I wondered is it truly a 4 star hotel!! I personally think it was over rated. Although, it was a non-smoking room, it smelled like one. And the room was too too tiny. However, the hotel is centrally located, and the view from the room was beautiful. So over... More

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GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

Dear guest, Thank you very much for staying with us and for sending us your opinions. We are satisfied to know that the hotel´s views and its relation between price and quality were both to your liking. Our guest´s satisfaction is our reason to be and what we work for every day in Vincci Hotels. We regret, though, that we... More

Plymouth, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2013

We stayed for two nights at the hotel and would recommend it to anyone. We had a lovely room with a view over the marina and the sea. We found the staff friendly and helpful. We asked for a suggestion for a restaurant for dinner and were not disappointed, the receptionist also recommended a trip on the funicular de Artxander.... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Puertochico, responded to this review

To our esteemed guest: It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service... More

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Additional Information about Vincci Puertochico

Address: C/ Castelar, 25, 39004 Santander, Spain
Phone Number:
Location: Spain > Cantabria > Santander
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vincci Puertochico 4*
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Amenities

Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#8 Luxury Hotel in Santander
Hotel Class
Number of rooms
52

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