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Vincci Puertochico

4.0 of 5
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C/ Castelar, 25, 39004 Santander, Spain
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Vincci Puertochico
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Ranked #16 of 36 Hotels in Santander
A recent review
4 of 5 stars reviewed 2 weeks ago
AmoorSaleh
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227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
46 reviews 46 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hello friends, Vincco hotel, located in santander marine. Small hotel but warm one. You have a parking area under ground behind the hotel. Hotel cader can help you to park and to exist from there with low costs or daily cost. The view from my room was incredible. I attached a photo The breakfast starts at 7: 30. It's a... More 

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Sheffield
Top Contributor
201 reviews 201 reviews
65 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked one night at the Vincci because we were catching the Santander ferry quite early the next morning. It was situated right on the front with a view of a small marina and the harbour beyond. We had a front-facing room (not sure if all the rooms are front facing), which was quite small, but had everything you would... More 

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San Juan, Puerto Rico
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

Nice hotel at the coast. Located walking distance to restaurants and city centre. A bit far from the beaches but there is a bus station right in front that takes you to the beach area in 10 minutes. The hotel was recommended to me by a local. Good quality/price.

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Hoeilaart
Top Contributor
163 reviews 163 reviews
34 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed August 19, 2014

Probably it has needed more then my comments of two years ago, but my recent stay in Puertochico was definitely a lot better then the previous one in 2012. The room that I had now was definitely bigger. The bedroom itself was still somewhat small, but that was more then compensated by the big hallway and the big bathroom. The... More 

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Stamford Lincs
Top Contributor
51 reviews 51 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

After an uncomfortable ferry bunk bed the cool, crisp linen of the hotel was bliss. A compact room but very well equipped. Great marina view and no noise at all outside. Great value for money. Excellent reception staff ( Carmen?) most polite, friendly and helpful. A lovely place to stay and highly recommended. It is a well placed hotel with... More 

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Byron Bay, Australia
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 11, 2014

Located on the waterfront but a little away from the beaches. Disappointed by the bed size, it was short and narrow, on asking for a room change was told the hotel was fully booked. After seeing the manager we were given an upgrade to a larger bed, but unfortunately it was a particularly firm bed ( which some clients may... More 

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VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, We are sorry to hear that your stay with us was not what you expected. We regret that you perceived that the treatment or attention received from part of our staff was inadequate. Our staff is known for offering exquisite treatment and attention to all our customers. You might know that we take note of each and every... More 

Sydney, Australia
Top Contributor
121 reviews 121 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed July 11, 2014 via mobile

On entering my room I noticed 2 small beds. I am 5'9" and was too long for the bed. When I asked at reception they told me all beds in Spain were this size - This is my second time in Spain and even in lesser starred hotels I have not come into this problem. They refused to change my... More 

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VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear Client, We are sorry that your stay with us did not entirely meet your expectations. For us, your opinion is extremely important, and we take note of every single comment, complaint, suggestion and observation made by our clients in order to improve the service we offer. Our staff is known for offering exquisite treatment and attention to all our... More 

Correggio, Italy
Top Contributor
65 reviews 65 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 3, 2014 via mobile

Spent one night with my wife on our return trip from vacations. The location has some advantage because near the marina and close to airport. The hall is small but pleasant and as you step in you are immersed in a sort of relaxing aromatherapy. We booked a superior room with sea view and regretfully it was rather small. The... More 

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Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, Thank you for your comments, we are pleased to know that you enjoyed your stay with us. Moreover, we would like to note that the size of our rooms obeys the regulations for hotels of this category, but we are sorry if you did not find it completely satisfactory. We hope to be able to welcome you again... More 

Banbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 26, 2014

Checked in here for the night on my drive from Spain to Gibraltar. Was pleased with the hotel. Very helpful staff, rooms were very good. Very comfortable overall, excellent bathroom. Fantastic freebies! :) Would've liked to have been there longer to see a bit more of the place and hotel.

Was this review helpful? Yes 1
Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day. We would be delighted to welcome you again to our hotel. With best wishes. Carmen Fernández More 

Thetford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

I had the opportunity to visit Santander and stayed at this hotel for one night.. Beautiful town, lovely, clean and comfortable room with a view to the marina, friendly staff and a great breakfast, would definitely recommend!

Was this review helpful? Yes 1
Carmen_VincciHoteles, Atención al Cliente at Vincci Puertochico, responded to this review

Dear guest, It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable. We would be delighted to be able to welcome you again to any of our hotels. With best wishes, Carmen Fernández More 

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