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Iberostar Grand Hotel Mencey

Certificate of Excellence
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
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Iberostar Grand Hotel Mencey
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Iberostar Grand Hotel Mencey
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780 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Helsinki, Finland
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is located on a peaceful area, from where you can easily walk to the centre but still enjoy the nature surrounding the hotel. There are many great running routes around the hotel, and the gym is great. The big shopping centre called "Centro Comercial Meridiano" is about 2,5 kilometres away, but if you don't feel like walking you... More 

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IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Guest, Thank you for sharing your thoughts and experience at our IBEROSTAR Grand Hotel Mencey; guest satisfaction is our number one goal and there is nothing better than achieving it. Moreover we thank you for pointing out our location next to the beautiful park Garcia Sanabria and within easy walking distance from the main shopping and dining areas of... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Here you can relax and enjoy in a city hotel with an small spa (15€ extra). The rooms are modern and clean. The Restaurant for breakfast and diner ist nice and maybe the best in town. The pool is not very big and if the Hotel is full, there will not be enough space for the guests.

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IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our IBEROSTAR Grand Hotel Mencey; we are pleased to read that overall you had an enjoyable time among us. Moreover we thank you for your wonderful comments on our restaurant Los Menceyes, since our Executive Chefs strive to make meals one of... More 

Enköping
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent a very relaxed and comfortable week here. A beautifully restored, somewhat oldfashioned (in the best sence of the word) hotel. Staff was mainly attentative, fast and friendly. Nicely decorated comfortable rooms. Late nights in the bar meant fine drinks, very nice staff and a pleasant atmosphere. The breakfast buffet was large and tasty. Had dinner at the hotel... More 

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Lappeenranta, Finland
Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two weeks at this very comfortable and stylish hotel. In general we had a very relaxing holiday. Here are some pros and cons. Pros: * Super comfortable and large bed. * There is a door between bedroom and vestibule, so when closing it for the night you can't hear any sounds from hotel corridor. * Best halfboard... More 

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I´ve stayed twice in Hotel Mencey. First time my room wasn´t ready when I checked-in so the receptionist gave me a better room. Very spacious and bright, enormous and comfy bed, bathroom with jacuzzi. I had a great warm bubble bath before I went to bed. Very polite and professional staff at the reception and restaurant. Also, housekeepers are very... More 

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel for the price. Hard to find any fault, we would most definitely go back again. Staff were really friendly and helpful. Pool area was great, always plenty of loungers. Great location, only 5min walk to centre of Santa Cruz. Room were great, would highly recommend.

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IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Guest, Thank you very much for your excellent review of our IBEROSTAR Grand Hotel Mencey, we are thrilled you enjoyed the experience and would come back on a future visit to Santa Cruz. Moreover we are sincerely grateful for your highlights on the kindness and helpfulness of our staff as well as on our location and good value for... More 

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay here was so relaxed. The bed was probably the best bed I've slept in. It was HUGE, I'm 6'5 and I could have stretched out twice and still had space, so there was plenty of space for my girlfriend and I. The bed was also super comfortable. The rest of the hotel was lovely and the staff were... More 

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Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

stayed herefor 1weeks in February and had an amazing time Staff are very friendly and helpful. I wish we booked longer as our daughter( 2 )enjoyed every minute. We are heading back here in July but for 2 weeks. We love the beach as well and nice bars and restaurants to eat out. We booked Siam water park which is... More 

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ENGLAND
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel based on the strength of the great reviews we’d read on Tripadvisor, and are leaving ours to help other people decide if it’s a hotel for them too. Not wanting the burger and chips, or family holiday resorts that are frequent in the south of the island, we plumped for this one as it appeared to... More 

Was this review helpful? Yes 7
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have just got back from the hotel and it was fantastic! We had a garden view kingsize. Make sure you book to have breakfast...the food and service is great. The gym area is well equipped with classes for free. Around the pool it was lovely and quiet and a waiter would offer drinks through the day. The only couple... More 

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