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Iberostar Grand Hotel Mencey

5.0 of 5 Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
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Certificate of Excellence 2014
Iberostar Grand Hotel Mencey
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Iberostar Grand Hotel Mencey
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636 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Essex
Contributor
12 reviews 12 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose this hotel for a short stay in a non commercialised part of Tenerife. This is a great place to stay for couples as it is not on the beach but has good access to a great one 10 minutes by car. It is in the main part of Santa Cruz just a short walk through a delightful park... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed yesterday NEW

this is the second time I have stayed at the Mencey, its a beautiful hotel with exceptional service from all the staff, (particular mention for Alexander at the pool) often when you revisit somewhere it doesn't have the same edge but not so at the Mencey which is a sign of just how good this hotel is. as it is... More

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IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Guest, We first would like to thank you for your trust in our IBEROSTAR Grand Hotel Mencey, as well as for the time you spent to share your recent experience on TripAdvisor; we are delighted to read that, once more, you thoroughly enjoyed your stay. Moreover we thank you for your wonderful comments on service which of course have... More

Worthing, United Kingdom
Top Contributor
93 reviews 93 reviews
29 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located on the Ramblas on the north side of the Sanabria park. This hotel is on the edge of the city centre and just a short stroll through the delightful park will take you to the downtown area. This is a lovely hotel with tasteful and attractive public areas, with a calm and peaceful ambience. Plenty of places either inside... More

Was this review helpful? Yes 1
Ashford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everything was perfect. The staff were all friendly from the reception, cleaners, bar staff, Lifeguard! We were made to feel so welcome - nothing was too much trouble. Our room was massive and lush! A huge comfy bed and amazing temperature control in the room too. Good Gym and Spa facilities and the food was also very good.

Review collected in partnership with Iberostar

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A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

Good comfort and a very good service. The room was clean, and we got cleaning service every day. The swimmingpool is not especially good for children, the pool deep is 140 cm. But there is a nice pool for turtles. We will recomment this hotel especially for couples without children (younger children).

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Camden, Maine
Contributor
17 reviews 17 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here after a long work week... only problem was that I could not stay longer. Beautiful historic building but with a tasteful and great modern renovation that gives it every modern convenience. Would recommend to anyone!

Was this review helpful? Yes 1
Lewes, United Kingdom
Top Contributor
185 reviews 185 reviews
54 hotel reviews
1,282 helpful votes 1,282 helpful votes
4 of 5 stars Reviewed 1 week ago

First the PROS_ 5 storey vast hotel Large spacious rooms Lovely gardens and pool Clean,free Wi_fi in room Huge 7ft very comfortable bed Close to local bus stops_921 to bus station _excellent info desk 920 as return bus_look for hotel casino sign for return Buy 15 or 30 euro BoaVia bus card_saves 30_50% on fares_very convenient Safe,fridge,flat screen TV Lovely... More

Was this review helpful? Yes 1
Kent
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What a gorgeous hotel, with a glass of bubbly on arrival from very attentive reception staff. Right in the middle of Santa Cruz, so everything is within walking distance - like bars, shops and restaurants. I had a basic room (double used as a single) - it was huge & I still had a sea/mountain view as I was on... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveling to the hotel I was in trepidation what to expect. Given the price (very reasonable!) and location in the capital I was fearful it would be a let-down. I could not be more wrong. From walking through the entrance into a light and airy and beautifully decorated reception area to the politeness and hospitality of the staff on checkin... More

Was this review helpful? Yes 1
Basingstoke, United Kingdom
Reviewer
5 reviews 5 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time visit. Popular with airline staff. Very impressed with this hotel. Very clean and sparkly. Quiet spot. Staff very pleasant glass of cava on arrival. Lovely comfy rooms, AC didn't work too well but not really needed. All mod cons available. Comfy beds. Powerful shower. Staff in the Patio bar very attentive particularly Santiago and Juan. Some evenings had... More

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Anna, Thank you for the time you took out of your day to share your personal experience at our IBEROSTAR Grand Hotel Mencey; we are happy you were satisfied with your stay among us. Moreover we thank you for your positive comments on the comfort and cleanliness of our rooms and are glad you took advantage of our Spa... More

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Additional Information about Iberostar Grand Hotel Mencey

Address: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Mencey 5*
Number of rooms: 286
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Also Known As:
Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife

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