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Iberostar Grand Hotel Mencey

5.0 of 5 Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
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Certificate of Excellence 2014
Iberostar Grand Hotel Mencey
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Iberostar Grand Hotel Mencey
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698 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, UK
Top Contributor
74 reviews 74 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Mencey is a large but still personal hotel in an excellent part of the city for the casual tourist. Checkin was efficient, informative and welcoming. The rooms are bright and airy and very modern, our wi-fi was superb but there was a router on the ceiling outside of the room, reception give you a free 7 day code per device.... More 

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London
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

visited here last year with my boyfriend for a short break in March 2014 we are a youngish (lol) couple 25 -35 and had a really lovely stay at this hotel. 1. Hotel really beautiful, reception is very impressive. Grounds are lush lovely pool- big - but they don't let you eat around the pool which I though was a... More 

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UK
Top Contributor
114 reviews 114 reviews
53 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

An excellent hotel with professional staff and good facilities ideally situated within walking distance of the centre of Santa Cruz. Our room, which had small balcony, was quiet and overlooked the well tended garden. It was well furnished and set up with all the usual 5 star equipment, big TV, bathrobes, slippers etc. Wifi in the room is free. The... More 

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IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Charles, Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Grand Hotel Mencey; we always welcome feedback as it allows us to continually improve the experience we create for our guests. We have taken good note of your comment related to our main restaurant and will not fail... More 

Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is a beautiful old-fashioned style white building with touches of wood. The pool area and all the other areas of the hotel are beautiful and VERY clean. The pool boy keeps the pool area more tidy than I ve ever seen before. The rooms are big and comfortable. There is a build-in sono system which allows you to... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I found this hotel via trip advisor whilst looking for a short break away with my girlfriend to celebrate our anniversary. All the reviews were pretty amazing and this will not change with my summary; the Hotel itself is immaculate, it even smells amazing. The staff (although not all great at English) still go the extra mile to ensure you... More 

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IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Chris, Firstly we would like to thank you for choosing our IBEROSTAR Grand Hotel Mencey for the celebration of your anniversary and are thrilled we were able to make this special occasion an enjoyable one. It is our goal as an IBEROSTAR hotel to make our guests experience as relaxing and inviting as possible and we are pleased to... More 

Swindon
Contributor
17 reviews 17 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is beautiful and as other reviewers have said, in a fantastic location. It is right opposite a stunning park, lots of cafes / restaurants nearby, and within easy walking distance of shops and sea front. Staff are very courteous and helpful, especially Ricardo on the desk and Alexander the life guard. Ricardo gave us excellent instructions on how... More 

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IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing our IBEROSTAR Grand Hotel Mencey for your holidays in Tenerife and for your wonderful review on your stay; we are very pleased to read that overall you had an enjoyable experience among us. Thank you for pointing out the beauty of our hotel as well as our... More 

Golf del Sur, Spain
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a beautiful place to stay ... stayed here last november for a couple of nights .We where meeting friends who where on a transatlantic crossing to the USA ... we picked them up by car from the port which is 5 minutes by car and brought them to The Mencey for lunch . parking is just up... More 

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London
Top Contributor
221 reviews 221 reviews
26 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited here for business with a large group and the entire stay was very pleasant. 4 nights in total. It's very plush inside, very white, crisp and clean and very grand. It looks equally stunning on the outside. Location wise is perfect for main shops and local sights and a few restaurants and bars. I found reception staff very... More 

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Grand Hotel Mencey, responded to this review

Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our IBEROSTAR Grand Hotel Mencey; we are glad you “loved” your stay. Moreover we thank you for pointing out the beauty of our hotel as well as our prime location, within easy walking distance to the center of Santa Cruz. We also... More 

Belfast, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely fabulous hotel in a fantastic location in the heart of Santa Cruz. From the moment you arrive the staff are friendly and courteous and extremely helpful. They also speak English excellently particularly Daniel and Ricardo. If you get a moment ask Ricardo for some inspiration on where to visit on the island. Ricardo knows the island inside out and... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Flew to Tenerife to see cirque du soleil, one night only.. We booked a night at the Grand Hotel Mencey which happens to be the only 5 star hotel in Santa Cruz, Tenerife. The hotel is really lovely & all of the staff are great.. However just one fault !!! Can you believe that there is a 15€ charge per... More 

Was this review helpful? Yes 3
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Additional Information about Iberostar Grand Hotel Mencey

Address: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Mencey 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
Hotel Style:
#1 Business Hotel in Santa Cruz de Tenerife
#1 Romantic Hotel in Santa Cruz de Tenerife

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