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All 19 Santa Cruz de Tenerife hotels

Iberostar Grand Hotel Mencey

5.0 of 5 Hotel   |   Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
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86%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
carol c Fuerteventura, Spain
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553 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Fuerteventura, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Beautifully furnished, fantastic pool and mostly attentive staff. Pleasant rooms, bathrooms a little dated and very poor air-conditioning. In the heat and humidity of our weekend, both rooms were uncomfortably hot during the nights.

Review collected in partnership with Iberostar

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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very happy with our choice. Smart, but still comfortable surroundings. Outside areas excellent and well maintained. Arrival was friendly and helpful, no welcome drink (mentioned on the website) and it wasn't busy during check in, unsure why it didn't happen.... Breakfast buffet we visited once - good choice and the restaurant the buffet is set in is very nice, you... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel, very tastefully decorated in peaceful and elegant surroundings. The hotel has a great bar, good cocktails. The rooms are lovely and fairly spacious. The bathrooms are very well fitted. I did not get a chance to try the pool, but it looked very inviting.

Was this review helpful? Yes 2
London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is great. It is very shiny and new, decorated in an understated but classy style. The public areas and our hotel room and bathroom, were spacious and opulent. The rooms are low on detail but high on spec and cleanliness. The pool, gym and gardens are very striking and calm places to spend time. I loved the contrast... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a last minute holiday and were thrilled to arrive at this hotel. From the minute we arrived until we left, we enjoyed fabulous hospitality and service. Alex, at the pool was courteous and professional as were all the staff. Our room (a junior suite) was elegant and was wonderful to return to after days of sunbathing, shopping and... More

Review collected in partnership with Iberostar

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Macclesfield, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from our 9 day stay in Tenerife ,of which we spent 5 days in the north of the island staying at the Mencey and 4 days in the south at Villa Maria suite hotel.The private transfer at night took 45 minutes and cost about £45 via resorthoppers. The drive into Santa Cruz with first impressions was... More

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Ruthin, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for a fantastic week at Hotel Mencey - myself, my husband and our 11 year old daughter. We booked a Junior Suite, this gave us a huge room with a single bed, sofa and chairs and desk at one end and a massive bed at the other. The bathroom had a whirlpool bath, large shower and double sinks... More

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Inverness
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 1 week at Hotel Mencey in August 2014. As per the previous reviews the hotel is very beautiful, quiet and in an excellent location. We stayed in a basic room which was more than adequate. A balcony would have been nice, however as we had the aircon on we would not have used it that much. Tips for... More

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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A beautiful, clean and peaceful hotel. Staff were friendly and helpful. Food was great. While we were there it was my sons and my birthday on both days we had surprise birthday cakes put in our room which was a nice touch. We had a great stay there and would definately go back.

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

I had a very pleasant stay at the Mencey, with friendly and service oriented staff, clean and nice building with lots of good facilities like pool, gym, bar, etc..It is located next to the Rambla, next to a charming park and close to the harbour area. Especially the bar and pool lounge area is comfortable and has as relaxing atmosphere... More

Review collected in partnership with Iberostar

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Additional Information about Iberostar Grand Hotel Mencey

Address: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Mencey 5*
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Also Known As:
Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife

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