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1.0 of 5 Hotel   |   Santa Rosa de Lima, 11, 38002 Santa Cruz de Tenerife, Tenerife, Spain
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A recent review
4 of 5 stars Reviewed July 10, 2014
Agata A Krakow, Poland
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31 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Krakow, Poland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 10, 2014

I chose this object because of the price and I can not regret much. Location was great, 24h reception and free wifi included in the price. Staff was friendly - especially girl at the morning shift (friendly, with good english, communicated and very helpful). But, During check in - we arrived at the evening - nobody told us, that we... More

Was this review helpful? Yes 3
Horizonte H, General Manager at Hotel Horizonte, responded to this review

Dear Agata, Thank you for your comment, we will consider your opinion. Excuse us certainly there was a communication problem which respects the information the Teresitas beach. For future occasions you may know that walking 10 minutes you can be found Maritimo Beach and beautiful pool and other beach call "Valleseco". Teresitas Beach is 10 minutes by car or public... More

Paris, France
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

Recently renewed, this little hotel is pretty and full of charm. Rooms are all differently and somehow tastefully furnished, keeping that colourful Spanish ambience that makes Canary Islands such a lovely holiday destination. The hotel is very central but, located in a quite street, it will you grant sound nights of sleep. There's free wi-fi everywhere, staff are very helpful... More

Was this review helpful? Yes 4
Horizonte H, Gerente at Hotel Horizonte, responded to this review

Dear guest, Thank you very much for your opinion and for choose our Hotel for your stay in Santa Cruz de Tenerife. We're happy because you had a good stay and we note your opinion about lift and bathroom for future reforms. Waiting that you'll come back soon. Regards, Hotel Horizonte. More

Top Contributor
99 reviews 99 reviews
41 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed January 26, 2014

After spending a week of wonderful winter sun in the southern part of the island we needed a place to spend a night before taking and early flight from the northern airport. The hotel is located in the centre of the city, close to the seafront. The receptionist was very friendly. He gave us a map of the city and... More

Was this review helpful? Yes 18
Horizonte H, Gerente at Hotel Horizonte, responded to this review

Dear Guest, Thank you very much for taking the time to value our hotel. As you can see in other comments, we like that people feel comfortable and enjoy their stay, so opinions are very important for us. Hotel Horizonte team wants that you return soon. See you soon!!! Hotel Horizonte. More

Big Trout Lake, Canada
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed November 15, 2013

The price was good. The location was good. They try hard. BUT... It was noisy. It is on a "quiet" street, so not too many cars, but you can hear noisy neighbors, and garbage trucks. The walls between the rooms block the light..... and thats all. Bring ear plugs.

Was this review helpful? Yes 1
Horizonte H, Gerente at Hotel Horizonte, responded to this review

Dear guest: We appreciate the time spent to send us your comment. As you said, our Hotel is located in the city center, which means that, sometimes, has unwanted noises. We hope that, if you decide to return, these problems, that we can’t control, don’t occur. Thank you very much. Hotel Horizonte. More

Travelers are raving about these Santa Cruz de Tenerife hotels

Santa Cruz de Tenerife, Spain
1 review
1 of 5 stars Reviewed June 7, 2013

Where do I start? We decided to stay in Hotel Horizonte because it was one of the only hotels in the hostel website we used that provided free wifi throughout the hotel. Upon our arrival we could not access wifi on our smart phones or on our laptops. We were told that some rooms were not able to access wifi... More

Was this review helpful? Yes
Horizonte H, Gerente at Hotel Horizonte, responded to this review
Google Translation

Dear Guest: First of all, we apologize for the inconveniences caused by Wi-Fi connection at the room. We inform you... More

Lanzarote, Spain
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 12, 2013

Booked this hotel for my husband whilst I was in hospital in Santa Cruz. Nice clean..basic hotel for the rating...and ongoing renovations throughout the hotel. Reception area has already been renovated...room was small but cleaned every day and had double bed . If on a budget...think about this one. In back street in heart of town close to shops and... More

Was this review helpful? Yes 21
Horizonte H, Manager at Hotel Horizonte, responded to this review

Thank you for your review! We appreciate your opinion as it provides us information which helps us improve our services and our guests enjoy their stay. We have now completed the refurbishment work and we use the opportunity to apologize for any inconvenience caused. We all remain at your disposal and would be happy to have the chance to receive... More

11 reviews 11 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 8, 2013

We stayed there for three nights at the end of january. Our room was next to the elevator, and it was a really noisy place to sleep. Although the beds were really comfortable and we managed to sleep with earplugs. The satellite TV was provided free for charge. Our bathroom drain floated after taking a shower or using a toilet.... More

Was this review helpful? Yes 23
Horizonte H, Gerente at Hotel Horizonte, responded to this review
Google Translation

Desde Hotel Horizonte le agradecemos su repuesta. La información que nos facilita es de gran ayuda para mejorar nuestro objetivo... More

Albox, Spain
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 16, 2012

I was only staying one night and this place suited my needs. Not sure what people expect for €25 in the islands capital - the room was spacious, reasonably equipped and clean. I thought it was excellent value for money for what it was. Yes, I would stay again.

Was this review helpful? Yes 24
Horizonte H, Gerente at Hotel Horizonte, responded to this review
Google Translation

Desde Hotel Horizonte le agradecemos sinceramente su opinión. Todas ellas son importantes para nosotros con el fin de mejorar nuestros... More

Madrid, Spain
Top Contributor
167 reviews 167 reviews
58 hotel reviews
140 helpful votes 140 helpful votes
1 of 5 stars Reviewed December 15, 2012

What can I say - just don't stay here! We booked last minute and it was the cheapest we could find in the summer season. The reception area was creepy and dark. There was wifi, but only in the reception area. My friend and I each got a single room. They were tiny. The room was really stuffy, there was... More

Was this review helpful? Yes
Horizonte H, Gerente at Hotel Horizonte, responded to this review
Google Translation

Hotel Horizonte cuenta con nueva gerencia desde el 01 de Octubre de 2.012. Hemos renovado y modernizado las instalaciones (les... More

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Additional Information about Hotel Horizonte

Address: Santa Rosa de Lima, 11, 38002 Santa Cruz de Tenerife, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Horizonte 1*
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Also Known As:
Hotel Horizonte Tenerife/Santa Cruz De Tenerife

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Official Description (provided by the hotel)
Renovated in 2012, the new Horizonte Hotel offers 46 comfortable rooms, 2 meeting and event rooms, 24 hours reception, free Wi-Fi and private parking upon request in order to ensure that our guests have a pleasant stay. Special prices for groups and stays longer than 10 days. We are situated on a quiet street in the Centre of Santa Cruz de Tenerife, just 100 meters away from Plaza del Principe and a few minutes from Castillo street, Plaza de la Candelaria and the Harbour of Santa Cruz. Las Teresitas Beach is 10 minutes away, Tenerife North Airport 15 minutes by car and Tenerife South Airport is 40 minutes away.Great location for visiting all the natural charms of Tenerife and enjoy the climate in Canary Islands considered one of the world's best. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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