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Hotasa Puerto Resort Bonanza Palace

C/ Acevinos, 8, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotasa Puerto Resort Bonanza Palace
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68 Reviews from our TripAdvisor Community

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Cannock, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

In my opinion this is not a 4star hotel.The 'resort' has three hotels in close proximity and the Bonanza is definitely the worst of the three.No reception after 1700,you have to go to another one if you want any service.Poor rooms,have not been refurbished since the last century I think.There was graffiti carved into the wood furniture in our room.... More 

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Thank Ian E
Morecambe, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed October 11, 2015 via mobile

To be honest I thought the rooms were spacious ... The pool was nice and the surrounding grounds were well maintained. The food was actually very nice, and the staff were very good! My only issue was the all inclusive bar was being shut by a certain waiter at 23:45 each night. Other than that I thought it was a... More 

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Thank StephenSidds91
1 review
1 of 5 stars Reviewed March 4, 2015

I booked my holidays in Puerto de la Cruz at Tenerife. I was disappointed just when got to the hotel, I realised that even it is claiming to be 4 stars it is hardly, hardly 3!!! Moreover service was so poor, that is makes you wonder who rates the hotels over there and how can you trust that rating. After... More 

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Thank Zanna K

Travelers are raving about these Puerto de la Cruz hotels

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 5, 2015

The hotel Bonanza mainly caters for German tourists. The interior design and decoration reminded me of the Crossroads Motel. Our room was very spacious and the balcony was a good size as was the bathroom. It was clean although we had an infestation of minute ants (mainly in the bathroom). The breakfast was ok to poor. Supposed hot food was... More 

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2 Thank axtabis
1 review
1 of 5 stars Reviewed January 1, 2015 via mobile

Under no circumstances stay at either of the three blue sea hotels. Awful food dirty rooms and unhelpful ignorant staff. I travel a great deal and this has been by far the worst hotel I've stayed in. The hotels cater for Germans and Scandinavians and not British.

Helpful?
Thank Anthony B
Saltcoats, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 19, 2014

We decided to have a Cole of days away from Adeje and sample the green beautiful North of Tenerife. Fantastic run over the mountains and down into Puerto De La Crruz. The hotel was one of a group of three and the entertainment, dining, text were inter handball. We had a beautiful, large room will a seating area , a... More 

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Thank winniehenry
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

Stayed for two weeks enjoyed every minute of my stay . Stayed in bonanza was all inclusive my room was massive over looking the pool the room was clean and tidy the food was fantastic different dish every day free drinks all day . There was two swimming pools in bonanza and the caniria and one across in the blue... More 

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1 Thank Ted W
Cambridgeshire, United Kingdom
1 review
2 of 5 stars Reviewed August 4, 2014

We purposely booked this hotel as it advertised lots of activities for children (dor various ages - which it had!!). However, the swimming pool was another story...... The children are not allowed to play ball, have floats (including rings / arm bands for small kids) or other inflatables. This seemed ridiculous as the rules were being enforced even when only... More 

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Thank RobinG207
Selby, United Kingdom
1 review
2 of 5 stars Reviewed July 24, 2014

On our arrival to this resort it was a mix up which hotel to check into . The Bonanza Palace is one of three sister hotels . The driver just unloaded our luggage and pointed at one of the hotels ..... after our wait we were at the wrong hotel . On checking in we were given our room which... More 

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Thank bikerchick1959
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2014 via mobile

Currently on holiday now I am staying in the bonanza palace hotel and went all inclusive and must say I don't know what everyone is angry at! Food great wide range of food to choose from great drinks, and loads of spirits to choose from only fault would be rooms need modernised but other than that I would 100% recommend,... More 

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1 Thank Adam S
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Amenities