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All 80 Puerto de la Cruz hotels

Hotasa Puerto Resort Bonanza Palace

C/ Acevinos, 8, 38400 Puerto de la Cruz, Tenerife, Spain
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A recent review
4 of 5 stars Reviewed January 21, 2014
essex46 London, United Kingdom
  • Reviews (45)
  • Photos (6)
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  • Room tips (7)
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45 people have reviewed this hotel

Traveler rating
    6
    25
    4
    5
    5
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11
25
2
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • German first
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  • Spanish first
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English first
Nottingham, United Kingdom
1 review
2 of 5 stars Reviewed March 10, 2014 via mobile

Went over Christmas to this resort/hotel, didn't enjoy it at all, beds were rock solid!! Had to go to reception to ask them to change the beds as I had springs sticking in my back! When they changed the bed they changed the wrong one! So had to call them again then they did it right! The bars in the... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2014

Great room with pool view well worth the upgrade, We had booked all inclusive and I cannot fault the food or the staff in the restaurant. This hotel is part of a group of three and we were able to use the restaurants in all of them. The drinks regime was a little haphazard as we were expected to help... More

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DERBYSHIRE
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed January 7, 2014

Wanted a lively,action packed/plenty to see and do holiday.Told Puerto Hotasa the place, therefore booked.WRONG....... Dropped off at Canarife, told staying nextdoor at Bonanza (no AI bar or reception in this hotel!!! - ridiculous)had to use other 2 sister hotels. Breakfast and tea was at Bonanza, dinnertime over the road at Interpalace.CONFUSING !!!!! Staff rude,unhelpful and ignorant. Felt a 2nd... More

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Wrexham
Contributor
14 reviews 14 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 28, 2013

I recently stayed here on a late deal on my own for 4 days. But apprehensive after reading the reviews but very pleasantly surprised. Impressive reception area and lovely room, view not too good but lovely size balcony which had the sun late afternoon. Was bed and breakfast and the choice each morning was excellent, best I have seen for... More

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Leicester
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 31, 2013

We visited in mid Oct for 1 x week All inclusive with our 2 x young children. I've read some recent negative reviews so this may add balance. The room was spacious & clean & the pool areas were clean, tidy & in good order. I saw one of the lifeguards regularly 'patrol' the areas picking up what little items... More

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Cardiff, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 26, 2013 via mobile

Where do I start........ They advertise this as a 4 star hotel, not a chance The rooms are spacious but dated, thenTV has 1 British channel that doesn't tune in ..... 20 euros if you want more channels The double bed was 2 singles pushed together but were about 3 inches different in height (so now cuddles for the wife)... More

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Brighouse, England, United Kingdom
1 review
4 of 5 stars Reviewed September 27, 2013

stayed for 10 nights breakfast and evening meal was very good a lot to choose from, carnt say about the dinner because i wasnt around, hotel very clean, staff very friendly, rooms very big, overall a very good place to stay would go back again. Top tip; if your going to this hotel there is a free bus services which... More

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Oslo, Norway
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2013

We would have liked to know this ourselves before we booked:Nice room and clean, clean towles every day.and a nice area...BUT the food was not good! Seems like they warmed up the same food over and over again.same tastless sourses day after day..the chef do not use any salt ore spice ...Everything tasted the same...whether pork or chicken..how is that... More

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berkshire
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 2, 2013

Very good value.Spacious rooms,nice balcony,especially at the rear tooking out towards the mountains. Good staff,Food very good,but all day snacks lacked variety. Had one or two issues but were quickly sorted. Courtersy bus service into Puerto town daily except weekends.Although a pleasant 20 min walk downhill into town a bit hilly coming back so bus good. Entertainment on an evening... More

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yorkshire
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 19, 2013

After a 4.5 hour flight you have another 1.5 hours coach trip to get to the hotel, we were dropped off outside one of the blue sea resort hotels and went to check in, only to be told that we needed to check in at the hotel across the road, so we had to take our 5 children (aged 13,... More

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Additional Information about Hotasa Puerto Resort Bonanza Palace

Also Known As:
Hotasa Puerto Resort Bonanza Palace Hotel Puerto De La Cruz
Hotasa Puerto Resort Bonanza Palace Hotel
Hotasa Puerto Resort Bonanza Palace Tenerife/Puerto De La Cruz
Address: C/ Acevinos, 8, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
#5 Romantic Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Otel so you can book your Hotasa Puerto Resort Bonanza Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Amenities

Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style
#5 Romantic Hotel in Puerto de la Cruz
Number of rooms
180

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