Staff at the reception and in the restaurant were not polite at all, only looked out for tips. We were given a room that was old and shabby, certainly not a 4 star hotel. The guests were mainly old German couples. The location of the hotel is quite good (10 - min walk to the centre of the Puerto de...
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We were never supposed to be staying at this hotel but due to a foul up by All Tours our holiday to Crete was cancelled leaving us just 3 weeks to find another location - there wasn't a lot left to choose from for a family of 4. The arrival at Tenerife South airport was fine and we cleared through...
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This Hotel was amazing. Despite it going through refurb and changing ownership the service and quality was still outstanding. The gardens were awesome and very peaceful, and provided a really good environment for relaxing. The facilities were good with 2 pools and tennis courts to use, and would make an ideal family location. If you wanted something more lively then...
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