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All 81 Puerto de la Cruz hotels

Apartamentos Alta

3.0 of 5 Hotel   |   Avenida Aguilar y Quesada s/n, 38400 Puerto de la Cruz, Tenerife, Spain
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Ranked #26 of 81 hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed yesterday
HasibeV London, United Kingdom
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80 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Apartamentos Alta is spacious and clean the cooking facilities are basic but it had everything wee needed. It would have been nice to have WIFI in the rooms but using it in the reception area was fine. It is within walking distance to everything you. The bars, shops and restaurants are walking distance, for those who choose to cook meals... More

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Alconbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were booked into this hotel through a holiday package & we arrived in a car which we had rented for the period of the hotel. From the main road a left turn immediately before the main area of Puerto de la Cruz takes you almost to the hotel. A right turn down a steep bank, and a further left... More

Was this review helpful? Yes 3
Barcelona, Catalonia, Spain
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

These apartments are basic but with plenty of room and the facilities you need for a self catering stay. The location in Puerto de la Cruz was good, within walking distance of everything you need without being noisy at night. The staff were very friendly and helpful. The only negative for me was that the beds were a little bit... More

Was this review helpful? Yes 1
wolverhampton
Contributor
14 reviews 14 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 13, 2014

After a bit of a mix up with booking we were shown to a very roomy one bedroomed apartment with large balcony with entrances to living room and bedroom. The apartments are in a good location just a short stroll to the centre and with a shopping centre and supermarket just over the road.

Was this review helpful? Yes 3
Ecosse
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

Lovely apartment, spacious. clean and close to beachfront. Staff were extremly helpful and apartment was cleaned daily. Small hotel and quiet which suited us fine. Small pool with sunloungers and a sun deck on the next floor. Would definitely go back.

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
Ipswich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 28, 2014

We stayed at the Alta apartments in February this year. These apartments offer great value for money and are a perfect base for your stay in the lovely Puerto de la Cruz. All the staff were great and always very friendly. Although some reviews suggest requesting a corner apartment we found that our centrally located apartment had a large balcony... More

Was this review helpful? Yes 2
Limerick
Contributor
20 reviews 20 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2014

We stayed in these aptartments for two weeks late April/May. I can safely say they were one of the best I have ever stayed in. Location was great within easy reach of beach/restaurants/shops etc. The staff couldn't do enough for you. The apartment was cleaned everyday with fresh towels. First Class.

Was this review helpful? Yes 2
Tammisaari, Finland
2 reviews
3 of 5 stars Reviewed May 2, 2014

Me and my frend stayed at the alta apartments recently. We had two bedrooms apartment and a nice large terrace and kitchen though very basic. Knife you had to buy.. Cleannig were disapointment. Apartment was also very noisy because works bigin already 6.00 nerby . The staff expect one (M the boss) were very friendly.

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 11, 2014 via mobile

Me and my partner stayed at the alta apartments recently. We have stayed in similar priced apartments in previous visits but were blown away at the size of the apartment. It was very spacious had a nice large terrace good sized kitchen though basic you could cook a basic meal like pizza or a burger and chips. The large supermarket... More

Was this review helpful? Yes 5
Ljubljana, Slovenia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 4, 2014

Last year we changed the apartment and I wrote Excellent. This year, however:Disappointment. Every year, when booking ask for a higher floor and Teide view, and each year the problem, because such apartment is not available when you arrive. This year we wanted to make a booking for next year already when we were their guests. We were prepared to... More

Was this review helpful? Yes 1
MarquesaPlazaHotels, Director General at Apartamentos Alta, responded to this review

Dear Guests, Thank you for sharing your comments in the Tripadvisor. We are sorry to hear that although we changed you from the 2nd. floor to the penthouse when the room was available you did not enjoyed much of your stay. At this time of the year when is high season, most customer prefer a higher floor to have better... More

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Additional Information about Apartamentos Alta

Address: Avenida Aguilar y Quesada s/n, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos Alta 3*
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Also Known As:
Apartamentos Alta Hotel Puerto De La Cruz
Apartamentos Alta Tenerife/Puerto De La Cruz

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Questions & Answers

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2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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