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All 81 Puerto de la Cruz hotels

Apartamentos Alta

3.0 of 5 Hotel   |   Avenida Aguilar y Quesada s/n, 38400 Puerto de la Cruz, Tenerife, Spain
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Apartamentos Alta
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74 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my partner stayed at the alta apartments recently. We have stayed in similar priced apartments in previous visits but were blown away at the size of the apartment. It was very spacious had a nice large terrace good sized kitchen though basic you could cook a basic meal like pizza or a burger and chips. The large supermarket... More

Was this review helpful? Yes 4
Ljubljana, Slovenia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 4, 2014

Last year we changed the apartment and I wrote Excellent. This year, however:Disappointment. Every year, when booking ask for a higher floor and Teide view, and each year the problem, because such apartment is not available when you arrive. This year we wanted to make a booking for next year already when we were their guests. We were prepared to... More

Was this review helpful? Yes 1
MarquesaPlazaHotels, Director General at Apartamentos Alta, responded to this review

Dear Guests, Thank you for sharing your comments in the Tripadvisor. We are sorry to hear that although we changed you from the 2nd. floor to the penthouse when the room was available you did not enjoyed much of your stay. At this time of the year when is high season, most customer prefer a higher floor to have better... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2014

My fiance and I had a lovely room, kitchen in open room with sofa and T.V. Small balcony with chairs and a table we would sit at almost every night with a few drinks and play some cards, bright light outside. The bathroom was clean and spacious, as well as the bedroom. Nice base for sleeping and chilling out after... More

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MarquesaPlazaHotels, Director General at Apartamentos Alta, responded to this review

Dear Laura & Louse, Thank you for sharing your comments with all our actual and potential customers in the Tripadvisor. We are delighted to read your comments and even more to see that you have enjoyed your holiday and have had a great time that I hope you repeat in the near future. Thank you very much in the name... More

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2014

We stayed here twice back in 2012 and 2013. Both thimes we enjoyed our stay and staff were very friendly. The hotel itself is very quiet (we stayed during carneval period in both occasions), suitable for eldery couples and families. We did not try the breakfast here as woke up quiet late every day. There is a bar nex door,... More

Was this review helpful? Yes 1
MarquesaPlazaHotels, Director General at Apartamentos Alta, responded to this review

Dear Edi86, Thank you very much for sharing your comments about our apartments in the Tripadvisor. We are happy to hear that we met your expectations. It is very hard to control insects because it has to be a general task for the whole town and even boxes and other staff that comes from the ports as cargo can be... More

Birmingham, United Kingdom
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 19, 2013 via mobile

Completely delighted with the accommodation, staff, facilities and location. Have been telling everyone about the fabulous 2 weeks we had here end October- beginning November. Only small gripe is small pool but proximity to sea and lido more than make up for that. We'll be back!

Was this review helpful? Yes 1
MarquesaPlazaHotels, Director General at Apartamentos Alta, responded to this review

Dear Customer, Thank you very much for sharing your comments with all of our actual and potential customers in the Tripadvisor. We are very happy to hear that we meet your expectations and I should pass on your compliments to the rest of the staff, thank you. This are the kind of comments we like to hear and the kind... More

London
Top Contributor
52 reviews 52 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 24, 2013

So would I stay here again – Absolutely! The apartments are located close to the beach and all the amenities, you can reach the restaurants, Lido, shopping are and beach all within a few minutes’ walk. The rooms and apartments are spacious - very surprising given the very reasonable price the accommodation. Whilst the decor is a little dated, they... More

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MarquesaPlazaHotels, Gerente at Apartamentos Alta, responded to this review

Dear Marc, Thank you for sharing your comments in Tripadvisor. Indeed our appartments are in prime position very close to shops, beach and other amenities. May I also thank you on behalf of our staff who try hard to please every customer. Should you wish to return in the near future, please check our website for promotion and offers for... More

Mablethorpe, United Kingdom
Top Contributor
61 reviews 61 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 10, 2013

just returned from a month at Alta Apartments,have to concur with every body else about the size of them ,i think they are the biggest self catering apartments we have ever been in,large lounge with kitchen and breakfast bar,table and four chairs ,settee and armchair coffee table two other units one with the telly on and there was still plenty... More

Was this review helpful? Yes 2
MarquesaPlazaHotels, Gerente at Apartamentos Alta, responded to this review

Dear Customer, Thank you for sharing your opinions with the whole community of Alta customers in the Tripadvisor. We try hard offer the best family accomodation around and the appartments are large enough for permanent residents if necessary. It is true that if you face the main road, the traffic could be a bit noisy at night, but the peak... More

County Durham
1 review
5 of 5 stars Reviewed October 9, 2013

This is our third year staying at the Alta Apartments. We had a 3 week stay in August/September 2013. Our request for a corner balcony didn't disappoint with lovely views of the sea and Teide. It is ideally located for access to all amenities, including a well stocked supermarket and the centre of Puerto De La Cruz. The staff were... More

Was this review helpful? Yes 1
MarquesaPlazaHotels, Gerente at Apartamentos Alta, responded to this review

Dear Linda, Thank you very much for your extensive comments for our appartments in the Tripadvisor. I do not know where to start, you give us 5 star, thank you. The only small details is that the appartments are now since 1st. October under my management together with the other two sister hotels Marquesa and Chimisay and I am very... More

Galway, Ireland
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 5, 2013

We stayed here last December, christmas. The apartments are very spacious and spotlessly clean. (I am very fussy). They are very tastefully decorated and we couldnt find fault with them. We were on a corner and had wonderfull views of the ocean and got the sun from every angle. It is less than five minutes walk to the beach. It... More

Was this review helpful? Yes 6
Camberley
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2013

Just back from a week here. the whole place is very clean and the people are always very helpful.. we had a one bedroom apartment. 501, on a corner, which was very spacious.. A huge balcony with viws of Tiede and of the ocean. It is opposite a great supermarket for all your food reqirements. Free WIFi in the lobby!... More

Was this review helpful? Yes 5

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Additional Information about Apartamentos Alta

Also Known As:
Apartamentos Alta Hotel Puerto De La Cruz
Apartamentos Alta Hotel
Apartamentos Alta Tenerife/Puerto De La Cruz
Address: Avenida Aguilar y Quesada s/n, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Swimming Pool
Hotel Style:
Ranked #25 of 81 hotels in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartamentos Alta 3*
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