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Apartamentos Be Smart Florida Plaza

C/ Puerto Viejo 30, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Apartamentos Be Smart Florida Plaza
Best prices for: 1 room 1 guest
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Ranked #49 of 80 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 6 days ago
MIshmu Oslo, Norway
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141 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First, if you want to be pampered in luxury, find another hotel. This hotel has a charming, spanish atmosphere, and is furnished in a classic spanish style. As everyone else say: the furniture is a bit worn, but everytning is spotless clean. Both reception and cleaning are super sweet and very welcoming! We had several special requests, and they happily... More 

Was this review helpful? Yes
Be Live O, Director General at Apartamentos Be Smart Florida Plaza, responded to this review

Dear MIshmu, First of all, let us thank you for taking time to write an opinion regarding your stay in Be Smart Florida Plaza apartments. We are so pleased to read your lovely comments about our establishment and that you have enjoyed your room location and appreciated the beauty that Puerto de la Cruz is. Your comments about our Reception... More 

Newquay, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2015

After reading some reviews before we travelled we were very apprehensive as to what to expect. In fact when we arrived we were greeted by the reception team with a warm welcome. Our room 137 was as clean as home. Clean sheets, clean towels, soap, gel, all present. The beds aren't uncomfortable they are firm, the way we like them.... More 

Was this review helpful? Yes
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear John L, Thank you so much for your fantastic comments regarding Be Smart Florida Plaza Apartments and thank you for being such loyal guests and choosing our establishment once and again for your holidays. Be sure we will share your comments with all our staff, as it is always encouraging to receive positive feedback and keep on doing a... More 

ufford, suffolk
Top Contributor
93 reviews 93 reviews
26 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed February 27, 2015

First time staying here, wife and I spent 2 happy nights in a comfortable aprtment, quiet, decently equipped. Everywhere clean and tidy, friendly and efficient reception, great location. Nothing not to like, apart from the exorbitant charge for internet access and wi-fi. When you are paying for a room this extra charge is a bit of a bind.

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear suffolkbirdie, Thank you for your comments regarding your stay in Be Smart Florida Plaza Apartments. We are very glad you had enjoyable holidays with us. We will pass on your observations regarding the price for the wifi to the relevant department and take necessary measures. We are hoping to have yet another opportunity to welcome you in Florida Plaza.... More 

Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 7, 2015

Average, dated hotel with a good location near bus station and shops. Owen in the kitchenette was really good - don´t have to eat out every day. Fridge should have been renewed ages ago. Extra blankets available in the room. Beds were not very comfortable.

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear vbg, Thank you for your comments regarding your stay in Be Smart Florida Plaza Apartments. We are very glad you had enjoyable holidays with us. We will pass on your observations regarding the beds and the fridge to the relevant department and take necessary measures. We are hoping to have yet another opportunity to welcome you in Florida Plaza... More 

2 reviews
4 of 5 stars Reviewed January 31, 2015

I only spend 2 nights there, and most of the time I spend outside. The hotel is very well located and close to the bus terminal. I have a heavy sleep and didn't bother during the night, but the fridge was very loud and you can hear every noise the neighbours make. My room was small and simple, but it... More 

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Nosta I, Thank you for taking time to share your holiday experience in Be Smart Florida Plaza apartments. We are pleased you enjoyed the location of the Apartments but please accept our apologies for the inconveniences caused by the noise you mentioned. Your constructive feedback will certainly help us to improve our weaknesses and provide an excellent holiday experience... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

Apartmentos Florida plaza, the accommodation is very basic but it has a fridge, a 2 ring burner, oven, kitchen sink, table and 2 chairs and a very old sofa, the one thing I would have loved was a kettle but there are pans so I could boil a pan of water for a cup of tea in the morning. There... More 

Was this review helpful? Yes 8
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review
Google Translation

Estimada Chalky2373 Muchisimas gracias por dedicar su valioso tiempo a dar su opinion sobre nuestro complejo en Tripadvisor. Informarle que... More 

Preston, United Kingdom
Top Contributor
83 reviews 83 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed September 9, 2014

Externally looks like high class. The amenities advertised were closed. Bar was closed and no other facilities were open with exception to rooftop pool during the day. Room was very basic (to be expected). Beds were very uncomfortable (and we had paid for an upgrade). In our opinion the kitchen area which was located just inside entry door & outside... More 

Was this review helpful? Yes 2
administrador_luabay, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Michael, Thank you for taking time to share your holiday experience in Florida Plaza apartments. Please accept our apologies for the inconveniences caused by the Restaurant closed, but we kindly inform you that we don´t offer the Restaurant service since 3 years ago. We encourage you to choose Florida Plaza for your next holidays, as it will be a... More 

St. Petersburg, Russia
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 27, 2014

Normal place for its money. Very little kitchen, no coffee machine, near to the beach and to the city center (about 10 minutes walking), near to the Lora park - 15-20 minutes walking. Good and spaciuos hall, wifi in the lobby.

Was this review helpful? Yes 2
administrador_luabay, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review
Google Translation

Estimada Mikela, Ante todo queremos agradecerle el que haya elegido nuestro complejo para su estancia así como el haber dedicado... More 

Castlebar, Mayo, Ireland
Contributor
12 reviews 12 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 8, 2014

booked a week in Puerto from 30th April in Luabay Florida apartments,a few days before departure were informed of change to Florida plaza.What a result! on arriving entered a huge reception area which was spotless, greeted by a very friendly receptionist who told us we were in 215 entered the apartment bright, spacious and with all you would need (except... More 

Was this review helpful? Yes 5
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Stephen M, Thank you so much for your lovely comments about our establishment. We are pleased you enjoyed the location of the Apartments . Your comments about our staff and cleanness are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers. We kindly inform you, that kettles are available in... More 

Pontorson, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 14, 2014

We booked this hotel because it was cheap and as far as the location and size of room went we were very happy .The room was spacious and the bathroom perfectly big enough and the kitchenette adequate .Yes , everything is a little tired but considering the price we were very pleased with our choice. However during our 2 night... More 

Was this review helpful? Yes 2
administrador_luabay, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Sir / Madam, First of all let us thank you for taking time to write an opinion regarding your stay in Florida Plaza apartments. We are extremely sorry to hear that your holidays with us did not meet up your expectations. We have taken note of your comments and will use them to improve Please accept our apologies for... More 

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