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Apartamentos Be Smart Florida Plaza

C/ Puerto Viejo 30, 38400 Puerto de la Cruz, Tenerife, Spain
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Apartamentos Be Smart Florida Plaza
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Dublin, Ireland
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Very miss leading... pool is very small. You have to pay for wifi per day is 10 euro. No kettle in apartment. Alot of rooms don't have balconies if you want a balcony it's an extra 10 euro per day .No air conditioning in the apartments. Would not recommend this place

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Nantes, France
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

Not to bad, but very noisy and old fashion room. there is no parking, but the acess to the hotel with a lugage is easy. Close to the center (which is nice), but this is an hotel more for young people who are looking for fiesta, more for a couple looking for quiet

Review collected in partnership with Be Live Hotels

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear alexbreizh29, Thank you for taking time to share your holiday experience in Be Smart Florida Plaza. We are extremely sorry to hear that the hotel did not entirely meet up your expectations and would like to let you know that each and every guest´s opinion is crucial for us to improve our facilities and service. Please accept our apologies... More 

Travelers are raving about these Puerto de la Cruz hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 21, 2015

Me and my boyfriend booked a double room for our holiday here and when we arrived it was a twin room! Although, it was cleaned regularly and the staff were friendly. The pool isn't worth visiting however there is a much better public pool not far away. It is in a decent location though, being fairly close to the beach,... More 

Was this review helpful? Yes 1
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Zoe, Thank you very much for sharing your experience in Be Smart Florida Plaza. We are very happy to hear that you have enjoyed your stay here with us. We kindly inform you, that the pool area is very visited by all our clients, it´s a petty you have not enjoyed the marvellous views to the town from the... More 

Katowice, Poland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 13, 2015

Located in the city centre, walking distance to the beach, restaurants and shops. Our room was spacious and very clean. The kitchenette is well equiped (even had an owen). Staff at the hotel is friendly and very helpful. We had a tiny problem with furniture (table) and they fix it very quickly. Rooms facing the street might be a little... More 

Was this review helpful? Yes 3
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Isabel, Thank you so much for your lovely comments about our establishment. We are pleased you enjoyed the location of the hotel and the cleanness of the rooms.. Your comments about our staff, facilities are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers. We hope you can visit us... More 

Tenerife, Spain
1 review
4 of 5 stars Reviewed July 9, 2015

just had a 2 night stay here was impressed with the location, clean rooms, staff friendly roof top pool was good and close to good bars and restaurants and not far from the beach , we would book again, good value for money.

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Mark S, First of all let us thank you for taking time to write an opinion regarding your stay in Be Smart Florida Plaza apartments. It´s very grateful to hear your wonderful review of our staff members, our facilities and location. We are hoping to have yet another opportunity to welcome you again. Kind regards, More 

Marlow, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 1, 2015

Near the beach, big nice swimming pool, plenty of activity.plenty of trips to enjoy.must visit the sealife world, parrot park, very busy entertainment at night.use a lot of sun cream has it gets very hot in the midday temp could reach 110f.

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear SCHUMIFAN1956, Thank you for your comments regarding your stay in Be Smart Florida Plaza Apartments. We are very glad you had enjoyable holidays with us. Your comments are very much appreciated and they encourage us to continue growing and providing an excellent service to our customers. We are hoping to have yet another opportunity to welcome you. Kind regards, More 

Prague, Czech Republic
1 review
5 of 5 stars Reviewed June 25, 2015

Perfect location near the sea, city centre, bus stop, shops, restaurants. Very good value for price. Clean rooms, well equiped kitchen and furniture in room. Clean service very good. Staff speaks English sufficiently.

Review collected in partnership with Be Live Hotels

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear jakubr821 First of all let us thank you for your wonderful review of our staff members, facilities and good location . Be sure we will pass on your comments to all our departments, as it helps us to improve further. We are looking forward to welcoming you back in Be Smart Florida Plaza and doing our best to make... More 

Arona, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 25, 2015

Very hard and uncomfortable mattress and room overlooking noisy street with people talking loudly all night! No air conditioning so forced to have windows wide open. I would recommend paying a little extra and stay in a hotel away from the town centre.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Ashley, Thank you very much for being our guest and sharing your experience in Tripadvisor. We are very sorry that you were not completely satisfied with your stay at our establishment and will be sure to study your feedback carefully in order to see what can be changed and where improvements can be implemented. It would be a great... More 

Peniche, Portugal
1 review
3 of 5 stars Reviewed June 24, 2015

good quality / price, very well located close to buses and the center, good service and good hotel the bed could be more comfortable with good mattresses I liked the simplicity and location and service I did not like the mattress

Review collected in partnership with GeoStar

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Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review
Google Translation

Estimado / a dlh5 Agradecerle en primer lugar que haya querido compartir su experiencia en Be Smart Florida Plaza con... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

Read some bad reviews on this hotel so I was worried, didn't need to be! So I'll write the bad bit first.. Bad mattresses, thin and can feel the springs, that's it! Good bits... Perfect location if you want to be in a area that's close to everything and mingle with the locals. Shops, bars, restuarants, everything is right here.... More 

Was this review helpful? Yes 3
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear SMT1803, Thank you so much for your lovely comments about our establishment. We are pleased you chose us to enjoy your holidays. We also took note of several shortcomings you pointed out. Such feedback helps us to look into these problems in detail and find a reasonable solution. We encourage you to choose Florida Plaza Apartments for your next... More 

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