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Apartamentos Be Smart Florida Plaza

C/ Puerto Viejo 30, 38400 Puerto de la Cruz, Tenerife, Spain
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Apartamentos Be Smart Florida Plaza
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273 Reviews from our TripAdvisor Community

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Birmingham, United Kingdom
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

The reception area is more like you'd expect from a hotel and although we didn't use the restaurant it looked very nice again more like being in a hotel. The room had everything we needed. Bathroom nice and big and everything worked with clean towels daily. Kitchen area small enough equipment for 2 no kettle but a small saucepan that... More 

Helpful?
Thank Annette021
Bergen, Norway
1 review
2 of 5 stars Reviewed 1 week ago

The hotel was situated in walking distance from the old town in Puerto De la Cruz. The rooms on the 1. floor have no balcony and no view. No free wif-fi, The svimming pool and terrace on top were ok, Many nice and cozy restaurants in the neighbourhood. The staff was nice and helpful.

Review collected in partnership with Be Live Hotels

Helpful?
Thank maalsko

Travelers are raving about these Puerto de la Cruz hotels

Plymouth, United Kingdom
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at the florida plaza from the 12th to17th jan, we arrived at about 7.30pm and was checked in quickly and efficiently, we were given our room, room 252, it was a massive room with a sofa, tv, kitchen and beds with a seperate bathroom, which again was plenty big enough. there was a fridge in the room which... More 

Helpful?
1 Thank sharonelmes1982
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This apartement hotel is located perfectly in the city, close to resturants and shopping. It has though seen its better days. The overall look, although clean is very worn down. Rooms are sparsely furnished, balconys very small. Some rooms face a street and a music school where children practise... Loudly... On the roof is a terrace with a small swimmingpool,... More 

Helpful?
1 Thank Håkan S
Folkestone, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was clean and the cleaners came in every day if you wanted them to. This was the best part. The big drawback was that the kitchen had very poor facilities, the hobs worked but not the oven, there was no microwave or toaster and we had to pay 20 euros as a deposit to hire an electric kettle.... More 

Helpful?
Thank Bettine M
The Hague, The Netherlands
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is situated in the city centre, which is great. All restaurants and bars are around the corner or within walking distance. This provides some difficulties with parking. Besides that, it can be noisy during the night/morning. The facilities are adequate; the room is simple, but complete, clean and spacious. We did not like the beds; they were too... More 

Helpful?
1 Thank H4ppyGoLucky
Stockport, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2015

Great location as in the town but no beach worth going to and the hotel quality of the room is awful ,the toilets when flashed wake the whole hotel up they're that noisy and the pool is tiny . The beds are really uncomfortable

Review collected in partnership with Be Live Hotels

Helpful?
Thank curtain1965
Limerick, Ireland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 28, 2015

After reading some reports I was quite worried about going to these apartments but on arrival we were pleasantly surprised. We stayed in apartment 107 which was at the rear of the complex, so there was no traffic noise or noise from people returning late at night. The apartment was basic but clean and quite roomy. We did not prepare... More 

Helpful?
1 Thank enidol
Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 4, 2015

The central location is what makes this hotel. Close to beaches and town centre, we ate in a different restaurant on all 14 nights. We knew what to expect from previous reviews, tired decor, no air con etc but the rooms, although very basic were cleaned daily along with regular towel and bedding changes. We payed extra for a south... More 

Helpful?
3 Thank Malcolm W
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear Malcolm W, Thank you very much for being our guest and sharing your experience in Tripadvisor. We are very glad you had enjoyable holidays with us and enjoyed our fantastic location in the center of the lovely Puerto de la Cruz. Close to all the important places, restaurants and beaches. Happy you have decided to visit us and make... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 22, 2015

- WiFi for my own laptop extremly expensive and it didn't properly work (disconnected all the time) - internet and printing it's a rip off - I had bugs in my room - I had to change the rooms because of the smell. In the first one someone smoked just before and the second one wasn't much better - no... More 

Review collected in partnership with Be Live Hotels

Helpful?
1 Thank gabyavra
Be Live O, Director de Recepción at Apartamentos Be Smart Florida Plaza, responded to this review

Dear gabyavra, Thank you for taking time to share your holiday experience in Be Smart Florida Plaza apartments. We are extremely sorry to hear that the hotel did not entirely meet up your expectations and would like to let you know that each and every guest´s opinion is important for us to improve our facilities and service. Please accept our... More 

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