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Interpalace by Blue Sea

Calle Acevino, 21, 38400 Puerto de la Cruz, Tenerife, Spain
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Interpalace by Blue Sea
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Interpalace by Blue Sea
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632 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

To name a few brief issues; There was a technique to opening our door which we had the maintenance guy out twice to fix. My bed sheets had stains on them white stains as well which crumbled of to my horror. The electrics blew so I had to get my partner to try sort it because took 20 mins+ for... More 

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Blackpool, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel as it was on the internet at an astonishingly low price.We decided that at£50.00 for the two of us,it was just pot luck how good it would be.Having eventually finding it because of very obscure directions, our room was massive.As it was late afternoon before we could check in we made the most of our... More 

Was this review helpful? Yes 1
Arboleas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My friend & I have just returned (last night) from this hotel. Its definitely not a four star, don't go expecting four star treatment. It is ready for a make over. It is clean and the food is excellent. We had 'all inclusive' and we couldn't fault it. The drinks are not watered down as some people stated. We saw... More 

Was this review helpful? Yes 1
Blue Sea H, Director de Relaciones con Clientes at Interpalace by Blue Sea, responded to this review

Dear Guest, First of all we want to thank you for choosing the Hotel Blue Sea Interpalace as a holiday destination and for sharing your comments on the website of tripadvisor. We greatly appreciate your compliments about our hotel and its staff. We always try to make sure that the stay of our clients is characterized by providing both excellent... More 

Chester, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had actually booked a different hotel for our stay in Tenerife, but just 2 days before we were due to fly we had a phone call to say that our booking had been messed up (not due to the hotel) and we had been switched to stay at this hotel, and upgraded to all inclusive to compensate for the... More 

Was this review helpful? Yes 2
Blue Sea H, Director de Relaciones Públicas at Interpalace by Blue Sea, responded to this review

Dear customer, We would like to apologise for any inconvenience you may have endured during your stay with us Please be aware that customers’ comments are of great value to improve the quality of the services offered by our company and therefore we hope to have you back in the near future to make sure you have a wonderful stay... More 

Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

After reading trip advisor reviews we wondered if we'd made a mistake with our internet package booking. Yes the hotel is a little dated, but so is the majority of Puert de la cruz? We arrived late and were quickly sorted by the helpful reception staff so that were able to get our evening meal. Our room was clean and... More 

Was this review helpful? Yes 1
Blue Sea H, Director de Relaciones Públicas at Interpalace by Blue Sea, responded to this review

Dear customer, We are truly pleased that you have enjoyed with us and that our hotel met your expectations. Your kind words are a great motivation for all of our staff, is a pleasure to have suff positive feedback that we share as a reason to keep working towards the customer's satisfaction. We hope to welcome you in the near... More 

London
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With a friend I spent a week at this hotel on an all-inclusive basis. There is a HUGE buffet three times a day - breakfast, lunch and dinner. As a vegetarian I found that some of the salad dishes had meat or fish in with the salad, but I always found enough to eat. We enjoyed the meals very much.... More 

Was this review helpful? Yes 3
Blue Sea H, Director de Relaciones Públicas at Interpalace by Blue Sea, responded to this review

Dear customer, First and foremost we would like to thank you for making the Hotel Puerto Resort by Blue Sea your destination of choice for your vacation and for taking time of your life to post this comment on the Tripadvisor website. We are truly pleased that you have enjoyed with us and that our hotel met your expectations. We... More 

Perth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2015

The Interpalace Hotel is a lovely place to stay. the staff are friendly, the beds are comfortable (the usual 2 beds together constitute their idea of a double but if you're friendly - and we are - two can comfortably share a large single bed!). The food is as good as I have tasted anywhere and for 2€ per night... More 

Was this review helpful? Yes 2
Blue Sea H, Director de Relaciones con Clientes at Interpalace by Blue Sea, responded to this review

Dear Guest, First of all we want to thank you for choosing the Hotel Blue Sea Interpalace as a holiday destination and for sharing your comments on the website of tripadvisor. We’re glad you enjoyed your stay with us and that your hotel was a good choice for your holiday. Thank you for your kind words, it is a motivation... More 

Nenagh, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

We had a really good time staying in Interpalace hotel. Room was clean and spacious enough wíth a beautiful sea view, airconditioned good enough so we never felt roasting, especially in the night was very comfortable to sleep, Only thing was it took us about 20 minutes of walk to the beach but it was a good price, so it... More 

Was this review helpful? Yes 1
Blue Sea H, Director de Relaciones Públicas at Interpalace by Blue Sea, responded to this review

Dear customer, First and foremost we would like to thank you for making the Hotel Interpalace By Blue Sea your destination of choice for your vacation and for taking time of your life to post this comment on the Tripadvisor website. We are truly pleased that you have enjoyed with us and that our hotel met your expectations. Your kind... More 

dundee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 1, 2015

I have been to Tenerife 8 times all in the south all good experiences not here, north is colder especially in winter hotel was run down carpets in hallway had holes in them although room was ok . Staff not the friendliest and the food at poolside bar fit for the family pet. Stayed for less than one day and... More 

Was this review helpful? Yes 2
Blue Sea H, Director de Relaciones Públicas at Interpalace by Blue Sea, responded to this review

Dear customer, We would like to apologise for any inconvenience you may have endured during your stay and we are truly sorry that our service did not meet your expectations as we always work aiming towards the customer's satisfaction. Please be aware that customers’ comments are of great value to improve the quality of the services offered by our company... More 

Norwich, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

Our first ever all inclusive trip, we have no regrets at all.The hotel is clean although a bit tired. The staff exceptional. Whatever one needs to eat is obtained in the dining room or pool areas. A variety of drinks are available on tap, albeit not top of the range. We had access to coffee at 04.15 when leaving, a... More 

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 2
Blue Sea H, Director de Relaciones Públicas at Interpalace by Blue Sea, responded to this review

Dear customer, We are glad you enjoyed your stay with us and that our hotel was a good choice for your holiday. We appreciate your compliments about our hotel and the staff. We hope to have you back in the near future to make sure you have a wonderful stay with us. Sincerely, More 

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