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Blue Sea Hotel Interpalace

4.0 of 5 Calle Acevino, 21, 38400 Puerto de la Cruz, Tenerife, Spain
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Blue Sea Hotel Interpalace
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Blue Sea Hotel Interpalace
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610 reviews from our community

Traveler rating
    50
    192
    183
    88
    97
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155
287
20
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (610)
  • Mar-May only
    (118)
  • Jun-Aug only
    (182)
  • Sep-Nov only
    (192)
  • Dec-Feb only
    (118)
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Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Our first ever all inclusive trip, we have no regrets at all.The hotel is clean although a bit tired. The staff exceptional. Whatever one needs to eat is obtained in the dining room or pool areas. A variety of drinks are available on tap, albeit not top of the range. We had access to coffee at 04.15 when leaving, a... More 

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, We are glad you enjoyed your stay with us and that our hotel was a good choice for your holiday. We appreciate your compliments about our hotel and the staff. We hope to have you back in the near future to make sure you have a wonderful stay with us. Sincerely, More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I echo previous reviews in stating that u get what u pay for in regards to accommodation,food etc which was all more than adequate with all facilities evidently well kept however what you can't put a price on is service and this is where this hotel stands out. All staff are extremely helpful, the majority had a good grasp of... More 

Was this review helpful? Yes 3
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, As you noticed during your stay, the hotel is located in a very quiet area allowing our clients to enjoy the relaxing time they are looking for. We are really pleased that we have encountered your expectations regarding the quality of our hotel and we hope to have you back in the near future to make sure you... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I travelled for the first time with only me and my daughters and not my partner. Was abit anxious as I didn't know this country nor the area. It was also a last minute booking so was a little unsure with what to expect. I was so pleasantly surprised, no amount of words could describe how happy I was when... More 

Was this review helpful? Yes 4
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, We would like to thank you for making the Hotel Interpalace by Blue Sea your destination of choice for your vacation. We appreciate your compliments about our hotel and the staff. We hope to welcome you in the near future. Sincerely, More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Not even a 1 star hotel - where do I start - on arrival the staff had no idea who we were, even though they had our hotel voucher and passports, they asked us if we were 3 different named couples before asking us to wait for them to find out who we were! After a wait of just over... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago via mobile

The good - Friendly and helpful staff,clean, food ok. Good location and transport to town centre. The bad and the ugly - the spa an indoor swimming pool are located off site at sister hotels. The jacuzzi can only be used for 10 minutes at a time. Internet is only available in the lobby, when it works. The lift buttons... More 

Was this review helpful? Yes
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, We would like to apologise for any inconvenience you may have endured during your stay and we are truly sorry that our service did not meet your expectations. We appreciate the comments about our friendly and helpful staff.We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel. Sincerely, More 

Stevenage, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start by saying that I would not take any notice of a reviewer who could not walk with a plastic cup without spilling all of their drink or who cannot recognise food when seeing it especially when it was clearly labelled above the food. When peoples over inflated expectations are not met they tend to exaggerate slightly, as... More 

Was this review helpful? Yes 2
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, We would like to thank you for taking the time to send your feedback that has been forwarded to the appropriate department for their consideration in order to avoid this sort of situations from happening in the future. Should you have communicated your disappointment with us our guest service department would have done anything to try and solve... More 

Manchester, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

World-war 2 soldier's blankets Not changing the old beddings unless directly asked Cold; no heating; fixed open windows Rooms much smaller than photos on website No twin beds; single beds put together Low quality food; limited options with main meals and repetitive Poor English knowledge Almost everything incurred extra charges including TV!, internet, safe in the room, alcoholic drinks,etc.

Was this review helpful? Yes 3
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear guest, We would like to apologise for any inconvenience you may have during your stay. In all our hotel descriptions, we do explain that the TV, safe and internet connection, have an extra charge in the room and it is free on reception. Our staffs are extremely professional and helpful towards all guests speaking a variety of languages including... More 

Durham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Firstly, I'm a relatively experienced traveller, and am way too busy to spend hours running down people's businesses for the sake of it. I run a company too and know how hard it s to build up a reputation. However, this place needs showing up for the amateur set up that it is. There is too much of this "closing... More 

Was this review helpful? Yes 5
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, We would like to thank you for making the Hotel Blue Sea Interpalace your destination of choice for your vacation. We would like to apologise for any inconvenience you may have endured during your stay and we are truly sorry that our service did not meet your expectations. Should you have communicated your dissapointment with us our guest... More 

West Sussex, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have just returned from a week at this hotel and where do I start... As soon as you enter you know that there is no way this is a 4 star (2 is pushing it ) although it is clean, it is very dated, we were given a room on the 5th floor with a sea view.... Well, although... More 

Was this review helpful? Yes 1
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, We would like to apologise for any inconvenience you may have endured during your stay and we are truly sorry that our service did not meet your expectations as we always work aiming towards the customer s satisfaction. Please be aware that customers’ comments are of great value to improve the quality of the services offered by our... More 

southend essex
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Room cold no heating food Luke warm clean hotel but cater more for Germans than the Brits would not come again lack of English speaking staff entertainment dull around the area pretty run down too far from town

Was this review helpful? Yes 1
Blue Sea H, Director de Relaciones Públicas at Blue Sea Hotel Interpalace, responded to this review

Dear customer, We would like to apologise for any inconvenience you may have endured during your stay and we are truly sorry that our service did not meet your expectations as we always work aiming towards the customer's satisfaction. We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel.Sincerely, More 

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Additional Information about Blue Sea Hotel Interpalace

Address: Calle Acevino, 21, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Blue Sea Hotel Interpalace 4*
Number of rooms: 225
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Also Known As:
Hotasa Interpalace Hotel Puerto De La Cruz
Blue Sea Hotel Interpalace Tenerife/Puerto De La Cruz
Hotel Style:
#23 Luxury Hotel in Puerto de la Cruz

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