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Hotel RF San Borondon

Calle Agustin Espinosa, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel RF San Borondon
Best prices for: 1 room 1 guest
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Ranked #27 of 80 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars Reviewed February 17, 2015
cairns2015 Skanor, Sweden
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195 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Skanor, Sweden
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2015

This is a hotel that you choose because we you want piece and quiet. It is very well located just 500 m from the old city of Puerto de la Cruz. The facilities at the hotel have a touch of "Hotel California" and they have a very nice saltwater swimming pool. Otherwise there are no acual beaches in the city!!... More 

Was this review helpful? Yes 1
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear client, Thank you for taking the time on describing your experience lived in Hotel RF San Borondon. I am happy to know you could make use of the saltwater swimming pool, but inform you near by is "Playa jardin" a black sandbeach. I am also glad in general the hotel was to your liking as well as the location.... More 

Leighton Buzzard, United Kingdom
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 30, 2015

I booked this hotel but I misunderstood the accommodation as the description on the Ebookers website was poor. We did not get the Studio I expected but we had a nice room recently re-furbished overlooking the pool. Breakfast was a good buffet and as we were B & B we did not experience much else other than a special lunch... More 

Was this review helpful? Yes 1
Aixa M, E-commerce Manager at Hotel RF San Borondon, responded to this review

Dear John, Thank you for taking the time on writing a resume about your stay in Hotel RF San Borondon. I am glad the room was to your liking as well as breakfast buffet and the Paella. Your opinion is very important to us because it helps us to know what we have to continue improving. We hope to welcome... More 

Hastings, United Kingdom
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 3, 2014

My wife and I were looking for a cheap get away and stumbled across this hotel. After reading many reviews and looking at many maps we thought it would be away from the normal touristy places so decided to book. We were right to; the hotel is north of the island but only a short walk from Loro Parque, the... More 

Was this review helpful? Yes 2
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear client, Thank you for taking the time on writing this resume about your opinion of Hotel RF San Borondon. I am really happy to know your hotel choice has proved successful and has led in a good experience. I am pleased to know you could make use of hotel facilities, and to know the staff treatment and the food... More 

PP
Top Contributor
118 reviews 118 reviews
80 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed here two weeks. The rooms are a little larger than typical at around 300 square feet. The furniture is basic, solid wood. There is a small kitchenette with a granite countertop, sink, two burner electric hotplate, and small fridge. There was a free basic breakfast that had some kind of egg, a ham, bacon or sausage, coffee, breads cereals,... More 

Was this review helpful? Yes 3
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear client, Thank you for sharing your opinion about your stay in Hotel RF San Borondon. I am sure the time you have taken writing so detail information about room, breakfast ans pool will be very helpful for other Tripadvisor users. All RF hotel staff thank you for staying with us and will be pleased to welcome you back again... More 

The Hague, The Netherlands
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 4, 2014

The hotel was okay, though in need of an overall renovation. The rooms were very basic, although quite big. Considering the weather, it would have been nice to have a fridge in the room instead of a safe. The fact that the towels are only exchanged for fresh ones every 3 days is ridiculous. Seeing as it is more than... More 

Was this review helpful? Yes 3
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for sharing your opinion about your stay in Tripadvisor. Inform you we have different types of rooms trying to comply with the expectations of each client, we have fridge in the Studio rooms. Regarding to the towels inform you they are changed 3 times per week for use in room by hotel policy, but if needed... More 

Thetford, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 3, 2014

I stayed 11 nights at the lovely San Borondon In Puerto De La Cruz. Firstly I would like to say a huge thank-you to the Hotel Staff ,The Director always made time to speak to her guests and always had a smile on her face, Reception Housekeeping and Restaurant staff were helpful, cheerful very attentive to the needs of their... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for the time you have taken on writing with so detail information your stay in Tripadvisor. It is really nice to read so nice opinion. I am really glad to know you like both rooms you were accommodated, as well as the hotel facilities and food. We will consider your comment about coffe. I am also... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 16, 2014

We wanted a quiet and friendly hotel, well we found it... There is a pool, a Bar, a Restaurant and a quiet after dinner area for a drink and a chat with the guests. The Hotel Director and staff were all available during our stay and it was great to be made to feel at home. If you need to... More 

Was this review helpful? Yes 2
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Elisabeth, Thank you for your kind words of your experience lived in the Hotel RF San Borondon, your opinion is very valuable to us and to improve every day. It is really nice to know you found what you were looking for, a quiet and friendly hotel, we really strive to try to comply with the expectations of our... More 

Newmarket, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 4, 2014

We have been transfer to this hotel when it turn's out that our previously bookt hotel Martel don't have rooms for us day before the trip... but turns out it's even a better hotel.. we get very nice apartment sweat which was specious and clean, comfy king size bed , big balcony but no kettle with tea and coffe in... More 

Was this review helpful? Yes 2
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for sharing your experience in our Hotel RF San Borondon. The information given about the beedrom, pool, location, breakfast...really helps our future guests. We have taken note of your comments regarding the kettle and tv, so we can improve it. I am really glad to know you had a nice stay with us. Hope to seeing... More 

Bucharest, Romania
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2014

The best thing about San Borondon is it's position: close to the beach, the center, the bus station and Loro Parque. It also looks very good, with big rooms and it's very clean. The food is high-quality and varied. The hotel should consider adding more local dishes in the buffet. The service was good and the staff was very friendly.... More 

Was this review helpful? Yes 3
Silvia G, Community Manager at Hotel RF San Borondon, responded to this review

Dear Guest, Thanks for taking the time to share your experience on this website. I am glad you are satisfied with our Hotel but I regret that you had a bit cold days during your stay. We are experiencing some pretty cold days this winter. I invite you to come back to Tenerife on summer, you will see what a... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 7, 2013

The SB is a 3* hotel located equidistant - two streets up from the sea front road and two streets down from the bus station, therefore very well positioned. The management charges a daily rate for WiFi access - something that should be outlawed. It is no longer an exotic/luxury/premium extra with which to fleece the guest. They are out... More 

Was this review helpful? Yes
Silvia G, Community Manager at Hotel RF San Borondon, responded to this review

Dear Guest, I am sorry to hear that you found some inconveniences during your stay. I regret that you do not agree with some of our policies (many of them common sense) and think that we have tried to deceive our customers by promising things we missed. For example, we have never said that WIFI is free, in fact, on... More 

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