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All 81 Puerto de la Cruz hotels

Hotel RF San Borondon

3.0 of 5 Hotel   |   Calle Agustin Espinosa, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel RF San Borondon
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74%
Ranked #18 of 81 hotels in Puerto de la Cruz
A recent review
  • Overview
  • Reviews (176)
  • Photos (113)
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  • Room tips (14)
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176 people have reviewed this hotel

Traveler rating
    39
    82
    36
    10
    9
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
PP
Top Contributor
86 reviews 86 reviews
60 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here two weeks. The rooms are a little larger than typical at around 300 square feet. The furniture is basic, solid wood. There is a small kitchenette with a granite countertop, sink, two burner electric hotplate, and small fridge. There was a free basic breakfast that had some kind of egg, a ham, bacon or sausage, coffee, breads cereals,... More

Was this review helpful? Yes 1
The Hague, The Netherlands
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was okay, though in need of an overall renovation. The rooms were very basic, although quite big. Considering the weather, it would have been nice to have a fridge in the room instead of a safe. The fact that the towels are only exchanged for fresh ones every 3 days is ridiculous. Seeing as it is more than... More

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for sharing your opinion about your stay in Tripadvisor. Inform you we have different types of rooms trying to comply with the expectations of each client, we have fridge in the Studio rooms. Regarding to the towels inform you they are changed 3 times per week for use in room by hotel policy, but if needed... More

Thetford, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed 11 nights at the lovely San Borondon In Puerto De La Cruz. Firstly I would like to say a huge thank-you to the Hotel Staff ,The Director always made time to speak to her guests and always had a smile on her face, Reception Housekeeping and Restaurant staff were helpful, cheerful very attentive to the needs of their... More

Was this review helpful? Yes
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for the time you have taken on writing with so detail information your stay in Tripadvisor. It is really nice to read so nice opinion. I am really glad to know you like both rooms you were accommodated, as well as the hotel facilities and food. We will consider your comment about coffe. I am also... More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2014

We wanted a quiet and friendly hotel, well we found it... There is a pool, a Bar, a Restaurant and a quiet after dinner area for a drink and a chat with the guests. The Hotel Director and staff were all available during our stay and it was great to be made to feel at home. If you need to... More

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Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Elisabeth, Thank you for your kind words of your experience lived in the Hotel RF San Borondon, your opinion is very valuable to us and to improve every day. It is really nice to know you found what you were looking for, a quiet and friendly hotel, we really strive to try to comply with the expectations of our... More

Newmarket, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2014

We have been transfer to this hotel when it turn's out that our previously bookt hotel Martel don't have rooms for us day before the trip... but turns out it's even a better hotel.. we get very nice apartment sweat which was specious and clean, comfy king size bed , big balcony but no kettle with tea and coffe in... More

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for sharing your experience in our Hotel RF San Borondon. The information given about the beedrom, pool, location, breakfast...really helps our future guests. We have taken note of your comments regarding the kettle and tv, so we can improve it. I am really glad to know you had a nice stay with us. Hope to seeing... More

Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2014

The best thing about San Borondon is it's position: close to the beach, the center, the bus station and Loro Parque. It also looks very good, with big rooms and it's very clean. The food is high-quality and varied. The hotel should consider adding more local dishes in the buffet. The service was good and the staff was very friendly.... More

Was this review helpful? Yes 2
Silvia G, Community Manager at Hotel RF San Borondon, responded to this review

Dear Guest, Thanks for taking the time to share your experience on this website. I am glad you are satisfied with our Hotel but I regret that you had a bit cold days during your stay. We are experiencing some pretty cold days this winter. I invite you to come back to Tenerife on summer, you will see what a... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 7, 2013

The SB is a 3* hotel located equidistant - two streets up from the sea front road and two streets down from the bus station, therefore very well positioned. The management charges a daily rate for WiFi access - something that should be outlawed. It is no longer an exotic/luxury/premium extra with which to fleece the guest. They are out... More

Was this review helpful? Yes
Silvia G, Community Manager at Hotel RF San Borondon, responded to this review

Dear Guest, I am sorry to hear that you found some inconveniences during your stay. I regret that you do not agree with some of our policies (many of them common sense) and think that we have tried to deceive our customers by promising things we missed. For example, we have never said that WIFI is free, in fact, on... More

Barendrecht
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2013

We were in San Borondoin for the third time this September. We chose this hotel because of its location in Puerto, woith the beach (Playa Jardin), the restaurants and the bus station all within wlaking distance. The hotel is OK if you need basic accommodation, but don't expect anything more than 'just OK'. It's not had any improvements for some... More

Was this review helpful? Yes 2
Silvia G, Community Manager at Hotel RF San Borondon, responded to this review

Dear Friends, Thank you for choosing us again as your Hotel in Tenerife. We look forward to welcome you for the fourth time! Regards, Silvia G. More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 31, 2013

Room was good value for money - not luxurious but clean and functional. Location was really central, only a short (flat!) walk to the city centre. Double bed wasn't the comfiest, two large single beds pushed together with quite firm matresses. We got lots of traffic noise in the night, but suspect this was due to location of our room... More

Was this review helpful? Yes 2
Silvia G, Community Manager at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for share your sincere review with the Tripadvisor users and with us. We will try to improve those little things you pointed so that if you come back again to our Hotel you feel that it has increased its "value for money" Kind regards, Silvia G. More

Motherwell, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2013

Stayed here for the first 2 weeks in July. Its in a nice quiet location, yet only 5 minutes away from the town centre. I was bed and breakfast, which was fine with plenty to choose from. The hotel is clean and basic. The pool water is changed every so often and is salt water. Beware, after its been changed,... More

Was this review helpful? Yes 2
Silvia G, Community Manager at Hotel RF San Borondon, responded to this review

Dear Guest, Thank you for your review about Hotel San Borondón. I'm sure that TripAdvisor users will find it very useful. ¡We hope to take the chance of see you again back in Tenerife! Kind regards, Silvia G. More

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Additional Information about Hotel RF San Borondon

Address: Calle Agustin Espinosa, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel RF San Borondon 3*
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Also Known As:
Hotel San Borondon
Hotel RF San Borondon Tenerife/Puerto De La Cruz

113 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
107

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