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All 81 Puerto de la Cruz hotels

Hotel Las Aguilas

4.0 of 5 Hotel   |   C/ Doctor Barajas, 19, 38400 Puerto de la Cruz, Tenerife, Spain
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77%
Ranked #12 of 81 hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 1 week ago
A I Devon, United Kingdom
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474 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Devon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great rooms of a really good size, very clean and comfortable. Shame the tv was old and rubbish quality not that we really wanted to use it much anyway. Really helpful kind staff, always said hi and made us feel very welcome. We were all inclusive so were disappointed to find that things like tennis cost an extra 6 euros... More

Was this review helpful? Yes 1
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you very much for your comment on Tripadvisor and are pleased that you are recommending our hotel to other guests. We are very happy to hear that you had a convenient stay at our hotel and that you enjoyed the facilities and services provided. We have also taken note of your comments regarding... More

Wigan, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There was a lot to like about this hotel. Spotlessly clean, friendly staff, good facilities, and great views. However, I felt frustrated that the things I was unhappy with were so simple to fix. No WiFi in rooms, this should have been rectified by now. If it wasn't important, it wouldn't get mentioned in so many reviews. No tea and... More

Was this review helpful? Yes 1
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you for taking your time and evaluating our hotel on Tripadvisor. We are happy to read that in general you enjoyed your stay with us. Nevertheless we are sorry to hear that your felt frustrated with several things in our hotel. Currently we have wifi access in the entire hotel, also in the guest rooms but wifi... More

Southampton, United Kingdom
Top Contributor
76 reviews 76 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose this Hotel because it was such a bargain. The location is no good unless you are a keen /very fit walker, or as we did...hired a car for the duration. We had seen other bad reports about the food here, but decided to book, as neither of us are fussy eaters; but the food was so bad, I... More

Was this review helpful? Yes
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you for your detailed description on Tripadvisor. We are sorry to hear that your stay on Tenerife was not as you had expected it to be. As you could read and see on pictures the hotel is located in the outskirts of Puerto de la Cruz on a little mountain. We offer a free bus transport to... More

Rossendale, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We went to las aguilas with the intention of relaxing and having a stress free holiday. We certainly got what we wanted. The staff were very helpfull and friendly, the hotel and grounds were very clean and well maintained with fantastic views. At no time during our stay was there any hassle or even queues in the restaurant, in the... More

Was this review helpful? Yes 1
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you for your evaluation and your recommendation on Tripadvisor – we are pleased to hear that you had a nice and especially relaxing stay with us. Thank you, too, for your comments with regard to the show program. We have taken note of your points of suggestion and will consider them for improving... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a 9 night stay at the las aguilas, we booked a sea room very clean an comfortable,, we stay all inclusive food lovely at every sitting with a varied choice, all staff our very polite cheerful and helpful, nothing is too much trouble, the views are fantastic from each side of the hotel, no getting... More

Was this review helpful? Yes 2
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you for your evaluation and your recommendation on Tripadvisor – we are pleased to hear that you had a nice and especially relaxing stay with us. Thank you, too, for your comments with regard to the show program. We have taken note of your points of suggestion and will consider them for improving... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel food and service very good . Very clean and tidy, always a life guard at the pools and staff very friendly . Just a few points , no aircon just a fan in the bedroom ,no free wifi, and very popular with German tourists .

Was this review helpful? Yes
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you very much for your comment on Tripadvisor and are pleased that you are recommending our hotel to other guests. We are very happy to hear that you had a convenient stay at our hotel and that you enjoyed the facilities and services provided. Regarding the Wifi, all guests have free wifi access... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed for 12 nights in a Junior Suite comprising bedroom, sitting room with kitchenette, table and chairs and settee, bathroom and balcony with table and chairs. Room sizes and bed were big and comfortable. Room cleaning, etc service was excellent. Breakfast was comprehensive. Free WiFi available. Two good-sized swimming pools. Reception helpful with good English (we speak no Spanish).... More

Was this review helpful? Yes 2
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you very much for your comment on Tripadvisor and are pleased that you are recommending our hotel to other guests. We are very happy to hear that you had a convenient stay at our hotel and that you enjoyed the facilities and services provided. We hope to welcome you back soon in Puerto... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 19, 2014

As I work in the hotel myself I am very much disappointed with everything in Las Aguilas Hotel! Only friendly staff were cleaners-lovely ladies. Rest of the crew could not manage even a smile. I have moved to another hotel 5 days before my check out. Never Again. This hotel is a perfect place for German people who are 95%... More

Was this review helpful? Yes 2
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you for taking your time and evaluating our hotel on Tripadvisor. We are sorry to hear that your stay has not met your expectations of a 4 star hotel. At the same time we would like to thank you for your comments and suggestions as they help us to reflect our guests’ point of view and to... More

uk
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

Las Aguilas is in the perfect location overlooking Puerto de la Cruz It has wonderful grounds that are suberbly maintained The rooms are very large with a separate lounge and kitchen and are certainly not dated The food is excellent in the resturant and pool bar area The staff are excellent and extremely well trained by the hotel Direcor who... More

Was this review helpful? Yes
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you for your evaluation and your recommendation on Tripadvisor – we are pleased to hear that you had a nice and relaxing stay with us and everything was as expected. We are especially happy that we had the possibility to welcome you again at Las Águilas. Looking forward to receiving you again in... More

Lerwick
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 13, 2014

We decided to spend our first 3 nights of a 16 night Tenerife holiday at Las Aguilas. We drove from TFS and found the hotel easily using our satnav. It is little more than a turn off the motorway, but as it is high there is no noise. We arrived in the late evening and didn't realise how good the... More

Was this review helpful? Yes 2
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you very much for your comment on Tripadvisor and are pleased that you are recommending our hotel to other guests. We are very happy to hear that you had a convenient stay at our hotel and that you enjoyed your suite with the fantastic Teide view. Your feedback helps us to constantly improve... More

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Additional Information about Hotel Las Aguilas

Address: C/ Doctor Barajas, 19, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Las Aguilas 4*
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Also Known As:
Las Aguilas Hotel
Las Aguilas Tenerife
Las Aguilas Suites
Hotel Las Aguilas Tenerife/Puerto De La Cruz

697 photos of this hotel

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Double Suite with Ocean View (87)
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Junior Suite with Teide View (47)
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La Cascada Pool (16)
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Suite with Ocean View (59)
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Amenities

Bar / Lounge Beverage Selection Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Puerto de la Cruz #8 Luxury Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
The 4 star hotel Las Aguilas is located at the top of a mountain, surrounded by gardens of 10,000 sqm, with a spectacular view over Puerto de la Cruz and the Orotava Valley. It is just 3 km away from the city centre and from the beaches of Puerto de la Cruz and thanks to its easy accessibility this hotel is the perfect location for your holidays or your business trip. All of the suites dispose of one bedroom, one separate living room, a bathroom with Jacuzzi and a spacious balcony or terrace with wonderful views over the sea or towards the mountain Teide. Furthermore, all suites provide air conditioning, telephone, hairdryer, satellite TV, large beds, rental safe and refrigerator. Refresh yourself in the two swimming pools for adults (one of them heated in winter) and one for children, surrounded by ample gardens and areas with sunbeds. Try the variety of snacks and small dishes a la carte at our Snack Bar next to the pool and relax with the panoramic sea view. In our restaurant Amaltea you may enjoy the buffet with live cooking and theme nights and spend some time on its terrace with the amazing view over the Orotava Valley. The Vulcano Show Bar provides a large variety of drinks and international cocktails as well as an evening programme with shows and live music. During the day we invite you to participate in our activities for adults as well as for children (mini club for children between 4 and 12 years). You may reach the city centre of Puerto de la Cruz several times a day with our free bus service. WiFi is available in all rooms, the use of WiFi in the hotel lobby is free of charge. In 2005, the hotel was completely reformed. ... more   less 
Number of rooms
219

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