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Hotel Las Aguilas

4.0 of 5 C/ Doctor Barajas, 19, 38400 Puerto de la Cruz, Tenerife, Spain
#12 of 81 Hotels in Puerto de la Cruz
507 Reviews 4 of 5 stars
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Hotel Las Aguilas
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Hotel Las Aguilas
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507 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My husband and I visited his hotel for one week in early September. We got a pretty solid deal on voyage-prive. Our goal was just to unwind and relax. We chose this venue as it's all inclusive and didn't want to have to worry about walking about finding food. The hotel staff wrote friendly. The front desk was usually only... More

Was this review helpful? Yes 1
Betanzos, Spain
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for a week in September, 2014. THe hotel is easy to find though I would realy recommend those going there to hire a car as it is not in the centre of Puerto de la Cruz, and although it has a kind of free bus service, hiring a car gives you more freedom. The rooms were really... More

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hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you very much for taking your time and writing an evaluation regarding your holidays spent in our hotel Las Águilas on Tripadvisor.com. We are very pleased to hear that your stay has met your expectations – especially in view of our personnel - and that you had a relaxing time. Your feedback helps us to constantly improve... More

London
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second visit to Las Aguilas and it did not disappoint. It has an amazing spot on top of a big hill (hire care advised - plenty of free parking) and you have views over the ocean and Teide. There are two big, clean pools with lifeguards and you can take a dip whilst looking out over the... More

Was this review helpful? Yes 1
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you very much for your comment on Tripadvisor with regard to your stay – we are happy that you have once again chosen our hotel for your holidays and that you have had a pleasant time - especially in view of our personnel and All Inclusive Service. As a returning visitor your are directly illustrating any variations... More

Eastleigh, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my husband & grown up daughter, we stayed all inclusive and found there was a large selection of food & drink. The food was always fresh & plenty of choice, we paid extra for the sea view which was worth it, the view was incredible, the hotel was kept very clean, the staff were friendly & helpful.... More

Was this review helpful? Yes 1
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you very much for taking your time and writing an evaluation regarding your holidays spent in our hotel Las Águilas on Tripadvisor.com. We are very pleased to hear that your stay has met your expectations – especially in view of the food and your room - and that you had a relaxing time. Your feedback helps us... More

london
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My grown up daughter and I have just returned from a week at the hotel and I would definitely recommend this hotel provided people do their research and realise that it is not in the resort with no night life nearby - which is what we wanted. I would suggest that it is best to stay All Inclusive unless having... More

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hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you very much for your comment on Tripadvisor. We are pleased to hear that you were satisfied with our service and catering provided. We would also like to thank you for your evaluation with regard to the AI snacks and the TV – we have taken note of your points of suggestion and will forward them to... More

Canary Islands, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had sent them a email previously b4 arriving at the hotel 2 say we were on our honeymoon. When we got there they didn't have anything special prepared 4 us in the room which we found disappointing.

Was this review helpful? Yes
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you very much for your comment on Tripadvisor. We are very sorry to hear that your stay with us was not to your entire satisfaction. At the same time, we have taken note of your comment concerning your honeymoon. Following your email we invited you to a bottle of sparkling wine on your room. As you can... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

we stayed in this hotel in 2010.me and my wife .the hotel is located in a very good place in the island for car trips around the island. The hotel is great with with great scenery over looking the ocean .the breakfast is great .and nice rooms. We would come there again with no doubt.!!

Was this review helpful? Yes
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you very much for your comment on Tripadvisor with regard to your stay – we are happy that you have once again chosen our hotel for your holidays and that you have had a pleasant time. As a returning visitor your are directly illustrating any variations or changes in our service and help us to constantly enhance... More

Europe
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 30, 2014

Great rooms with good views over mountains or pool but no cutlery, tea, coffee facilities, cups absolutely nothing in rooms which was a bit of a let down, luckily there is a shopping center near by. Food was absolutely outstanding always a lot of choice and fresh. We used to go to the beach up north as it was the... More

Was this review helpful? Yes 2
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you very much for taking your time and writing an evaluation regarding your holidays spent in our hotel Las Águilas on Tripadvisor.com. We are very pleased to hear that your stay has met your expectations – especially the view and the food - and that you had a relaxing time. Your feedback helps us to constantly improve... More

Devon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

Great rooms of a really good size, very clean and comfortable. Shame the tv was old and rubbish quality not that we really wanted to use it much anyway. Really helpful kind staff, always said hi and made us feel very welcome. We were all inclusive so were disappointed to find that things like tennis cost an extra 6 euros... More

Was this review helpful? Yes 1
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, We would like to thank you very much for your comment on Tripadvisor and are pleased that you are recommending our hotel to other guests. We are very happy to hear that you had a convenient stay at our hotel and that you enjoyed the facilities and services provided. We have also taken note of your comments regarding... More

Wigan, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 10, 2014

There was a lot to like about this hotel. Spotlessly clean, friendly staff, good facilities, and great views. However, I felt frustrated that the things I was unhappy with were so simple to fix. No WiFi in rooms, this should have been rectified by now. If it wasn't important, it wouldn't get mentioned in so many reviews. No tea and... More

Was this review helpful? Yes 1
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you for taking your time and evaluating our hotel on Tripadvisor. We are happy to read that in general you enjoyed your stay with us. Nevertheless we are sorry to hear that your felt frustrated with several things in our hotel. Currently we have wifi access in the entire hotel, also in the guest rooms but wifi... More

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Additional Information about Hotel Las Aguilas

Address: C/ Doctor Barajas, 19, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Las Aguilas 4*
Number of rooms: 219
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Also Known As:
Las Aguilas Hotel
Las Aguilas Tenerife
Las Aguilas Suites
Hotel Las Aguilas Tenerife/Puerto De La Cruz

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