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All 81 Puerto de la Cruz hotels

Hotel Diamante Suites

4.0 of 5 Hotel   |   Urbanizacion Turquesa Playa 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Ranked #25 of 81 hotels in Puerto de la Cruz
A recent review
3 of 5 stars reviewed 3 days ago
6ak Olomouc, Czech Republic
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203 people have reviewed this hotel

Traveler rating
    52
    69
    48
    19
    15
See reviews for
47
114
5
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Olomouc, Czech Republic
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

very reluctant waiters. Rooms are clean. Meals are repeated after a few days. Hotel is older but well maintained. Not too demanding clients can recommend this hotel. The beach is about a 10 min walk from the hotel.

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had this hotel as a replacement of our replacement , and we are very happy for this happened ! the suites in this hotel are decent sized and they have beautiful view either the ocean or teide mountain.food was very diverse and plenty. reception staff were very friendly and helpful.the only inconvenient we had was bar staff . most... More

Was this review helpful? Yes 1
Golf del Sur, Spain
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

stayed at the hotel for 1 night and that was enough, room was really good and food likewise was really good, but the hotel is not catering for the English. being up on a hill with nothing close by to enjoy, having our car helped with going down to the main resort but going back for the veening meal was... More

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Newport, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 26, 2014

Having read review of this hotel, I must admit I was wondering if I had chosen the right hotel for our first stay in Puerto de la Cruz, Tenerife The actual hotel was fine, our suite was fairly large, but having asked the tour operator for a quiet room( they said they had passed our request on to the hotel,... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 14, 2014

First off can I say I usually only script a Trip Advisor review to compliment. So to write a negative one must be certainly deserving. First off, shame on me for ignoring some of the other previous warnings about the hotel. They were too were kind..!! From the get go, service, quality of hotel, food and drinks were extremely lacking.... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2014

Overall a very nice stay. The food was ok and at dinner the desserts were very nice. Our room had a lovely view from the balcony as the hotel sits on top of a big hill. Withba mini van taking you to the shopping centre is very useful. Only two things that I didn't like and that was that all... More

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UNITED KINGDOM
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 8, 2014

Staying here for a week. Seems to be adults only, but we're also the youngest people here at 38 and 40 years of age! Very quiet location, top of the hill with excellent views if you're sea facing. Staff aren't English speaking at all, though I've heard a few speaking German and Spanish, so they've made an effort to learn... More

Was this review helpful? Yes 1
Bury, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 31, 2014

We stayed at this hotel for four weeks from 2nd Jan to 30th.2014. This was our fourth visit and the total cost for half board for two people for four weeks was £2050. flying from Manchester with Mercury Holidays. The hotel is about 20 years old and is now showing signs of being a little run down and requires a... More

Was this review helpful? Yes 3
Manchester, United Kingdom
1 review
2 of 5 stars Reviewed January 13, 2014

Shocking, worst holiday ever! The staff don't speak english maybe one or two that can slightly understand you, very rude and no time for you. The hotel is out dated the decor is horrendous there's is no coffe or ironing facilities in the room and no English channels on the tv. The entertainment is shocking and all Spanish. The only... More

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York, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2014

Recently returned from staying in this hotel for Christmas, to be honest I was very disappointed with our stay in this hotel, we found the staff and service very poor indeed , they spoke very little english, service in the buffet restaurant was terrible. The food was awful and always cold, we was all inclusive and in my opinion the... More

Was this review helpful? Yes 2
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Additional Information about Hotel Diamante Suites

Address: Urbanizacion Turquesa Playa 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Diamante Suites 4*
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Also Known As:
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Tenerife/Puerto De La Cruz

433 photos of this hotel

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Junior Suite Ocean view (59)
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Junior Suite Teide View (56)
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The Hotel (48)

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#13 Luxury Hotel in Puerto de la Cruz
Hotel Class
Number of rooms
174

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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