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Hotel RF Astoria

C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 adult
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Hotel RF Astoria
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175 Reviews from our TripAdvisor Community

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Brighton, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a week with a friend. Nice clean hotel with spacious (although slightly dark) rooms with self catering facilities and tv. Great central, but quiet location, Room service was good, and reception were very friendly and helpful. oNe negative was that beds were a bit hard for my taste though, hence 4 stars and not 5. All in... More 

Helpful?
Thank ropaa
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear client, Thank you for sharing your experience lived in Hotel RF Astoria. We are really happy to know in general hotel and reception was to your liking. Management has noted your comments to continue improving. Hope to welcome you back again. Kind regards, Aixa M. More 

Espoo, Finland
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 30, 2015

We enjoyed the nice old building, bit odd entrance through Hotel Bambi. The staff was friendly, wifi worked in lobby. Room was ok, but for us problem was no aircon. That however was known beforehand and we thought that it would not be necessary as the weather was not extremely hot. For reason or another room 105 was too hot,... More 

Helpful?
1 Thank Matkakaveri
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Client, Thank you for taking the time on sharing your opinion about Hotel RF Astoria. We regret inconveniences caused, due to Puerto de la Cruz weather air con is usually not necessary. We are happy to know staff and breakfast was to your liking. Your opinion is very value for us and we will note them to continue our... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 7, 2015

Very well maintaned, spotlessly clean, well positioned and with superb reception staff. Hotel RF Astoria shares same entrance as Hotel Bambi, Twin beds with super comfortable memory foam matresses, room was cleaned every day. On the down side balcony is very small and noise from street meant shutting those doors to sleep, pool is small (tiny) and not worth a... More 

Helpful?
1 Thank 139natashap
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear client, Thank you for sharing your stay in Hotel RF Astoria. Your opinion is really value for us and other Tripadvisor users. We are glad in general hotel was to your liking and hope to welcome you back again in the future. Kind regards, Aixa M. More 

belfast
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 4, 2015

The RF Astoria, Bambi is a good 3 star place to stay in Puerto de la Cruz. It is reasonably close to supermarkets, shops, taxi`s, and a little further on the bus station. We had room 108 on the first floor, which was nice and roomy. Two single beds, dining table and 2 dining chairs, an arm chair, a small... More 

Helpful?
1 Thank cinibar
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear cinibar, Thank you for taking the time on writing a resume about your stay in Hotel RF Astoria. We really effort to try to comply the expectations of each of our clients so it is really nice to read your comment. We are glad in general your stay was to your liking and you would stay again with us.... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2015 via mobile

Great room, kitchen with everything you news. A window in the bathroom would be useful. A verry large bed and a wanderful mattress. The pool clean but it 's open only until 6pm , same with the terace. The stuf was verry nice.

Helpful?
1 Thank Adriana S
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Adriana S, Thank you for sharing your experience lived in Hotel RF Astoria. Your opinion is very value for us and other Tripadvisor users. We are glad in general the hotel and staff treatment was to your liking. We hope to welcome you back again. Kind Regards, Aixa M. More 

Kopavogur, Iceland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2015

After reading reviews i asked for a room on upper floor and got on top floor :) Very cheap considering everything. Great value for price. Very clean pool area and the room was cleaned every day. Great friendly staff. and finally, no kids! couldn´t be happier.

Helpful?
1 Thank Sverrir G
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Sverrir G, Thank you for sharing your opinion about Hotel RF Astoria. We are really happy to know in general the hotel was to your liking and you had a good experience with us. All our team hopes to welcome you back again in the future. ¡Thank you for your punctuation! Kind Regards, Aixa M. More 

Bridgend, Wales, United Kingdom
Level Contributor
730 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed June 19, 2015

By sheer luck we walked to the outdoor reception below a sign that said - Bambi. It turned out we were at 'RF Astoria' - And whilst they offer parking, it is public wasteland about 10 minutes away, we found an on-street space almost outside the door ! Even the receptionist was amazed by that. Our room - 204 -... More 

Helpful?
5 Thank Richard T
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Richard, Thank you for writing a resume about your stay in Hotel RF Astoria. Your opinion is very value for us because it helps us to see what we are doing well and what do we have to improve. Direction has noted your comments. We are glad breakfast and staff treatment was to your liking and will be really... More 

Level Contributor
186 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed June 18, 2015 via mobile

Live in the south of the island and had friends visit from UK, and planned this short trip to Puerto as they had never been. Check in excellent by Esperanza, she was informative, courteous and explained all we needed to know. Also gave us directions for Botanical Gardens with a map. Room spacious, plenty of hot water and spotless. Bed... More 

Helpful?
3 Thank Mavis B
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Mavis, Thank you for taking the time sharing your experience lived in Hotel RF Astoria. We really effort on trying to comply the expectations of each of our clients so is really nice to read such a nice comment. We are glad you and your friends had a good time with us, and we hope to welcome you back... More 

Stockport, United Kingdom
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 1, 2015

The Astoria is attached to the Hotel Bambi both of which overlook busy streets and can be noisy so always better to be on third floor and above. The Astoria has quality apartments many with a bath/shower but always make sure you request a room with a bath if that's what you prefer. They are all quite varied, some are... More 

Helpful?
2 Thank tenerifesue2011
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your experience lived in Hotel RF Astoria. We are glad in general the hotel facilities were to your liking as well as location. We hope to welcome you back again in the near future, Kind Regards, Aixa M. More 

Chichester Uk
Level Contributor
128 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed April 28, 2015

My husband and I stayed here for a week during the Easter holidays. As it was only a few pound more for a mini suite we decided to treat ourselves and therefore had a lovely spacious apartment complete with kitchenette in lounge/dining area and separate bedroom. The room was cleaned every day and basic toiletries supplied. We stayed on a... More 

Helpful?
1 Thank JoandBarry
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear JoanBarry, Thank you for taking the time on writing a resume about your stay in Hotel RF Astoria. So detailed opinion really helps us to know what are we doing well and where should we focus on improving. We are happy location and installations where to your liking and the decision of upgrading to an apartment was satisfactory. Also... More 

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