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Hotel RF Astoria

C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel RF Astoria
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (153)
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Bridgend, Wales, United Kingdom
Level Contributor
571 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
4 of 5 stars Reviewed June 19, 2015

By sheer luck we walked to the outdoor reception below a sign that said - Bambi. It turned out we were at 'RF Astoria' - And whilst they offer parking, it is public wasteland about 10 minutes away, we found an on-street space almost outside the door ! Even the receptionist was amazed by that. Our room - 204 -... More 

Was this review helpful? Yes 2
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Richard, Thank you for writing a resume about your stay in Hotel RF Astoria. Your opinion is very value for us because it helps us to see what we are doing well and what do we have to improve. Direction has noted your comments. We are glad breakfast and staff treatment was to your liking and will be really... More 

Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed June 18, 2015

Live in the south of the island and had friends visit from UK, and planned this short trip to Puerto as they had never been. Check in excellent by Esperanza, she was informative, courteous and explained all we needed to know. Also gave us directions for Botanical Gardens with a map. Room spacious, plenty of hot water and spotless. Bed... More 

Was this review helpful? Yes 2
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Mavis, Thank you for taking the time sharing your experience lived in Hotel RF Astoria. We really effort on trying to comply the expectations of each of our clients so is really nice to read such a nice comment. We are glad you and your friends had a good time with us, and we hope to welcome you back... More 

Stockport, United Kingdom
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 1, 2015

The Astoria is attached to the Hotel Bambi both of which overlook busy streets and can be noisy so always better to be on third floor and above. The Astoria has quality apartments many with a bath/shower but always make sure you request a room with a bath if that's what you prefer. They are all quite varied, some are... More 

Was this review helpful? Yes 1
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your experience lived in Hotel RF Astoria. We are glad in general the hotel facilities were to your liking as well as location. We hope to welcome you back again in the near future, Kind Regards, Aixa M. More 

Chichester Uk
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed April 28, 2015

My husband and I stayed here for a week during the Easter holidays. As it was only a few pound more for a mini suite we decided to treat ourselves and therefore had a lovely spacious apartment complete with kitchenette in lounge/dining area and separate bedroom. The room was cleaned every day and basic toiletries supplied. We stayed on a... More 

Was this review helpful? Yes 1
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear JoanBarry, Thank you for taking the time on writing a resume about your stay in Hotel RF Astoria. So detailed opinion really helps us to know what are we doing well and where should we focus on improving. We are happy location and installations where to your liking and the decision of upgrading to an apartment was satisfactory. Also... More 

Spain
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 18, 2015

We stayed there for a week in early March. at first we were a bit disappointed with the room as it had no AC or balcony and seemed a bit dark, but first impressions did not do it justice. The room was large; the beds were comfy; the bathroom was nice; and it had a well equipped kitchenette with everything... More 

Was this review helpful? Yes 1
Aixa M, E-commerce Manager at Hotel RF Astoria, responded to this review

Dear Mike_Vicki, Thank you for taking the time on writing a resume about your experience in Hotel RF Astoria. I am happy to know despite your first impression finally you had a pleasant stay with us; and in general installations and staff treatment were to your liking. We have noted your comment about the TV channels and we will consider... More 

Dublin
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 10, 2015

I stayed here for one night in January and was very pleasantly surprised, given how little I had paid for the room. The hotel is very centrally located in Puerto de La Cruz and the room was very large and very clean. The reception staff were welcoming and friendly. The cooking facilities were basic, it's a hotel room with a... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear client, Thank you for taking the time on writing a brief about your stay in Hotel RF Astoria. We really effort to try and comply with the expectations of each of our clients so it is very nice to read you was pleasantly surprised. I am very happy to know the room and the staff treatment was to your... More 

London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 12, 2014

Had a short 3 night stay in a studio and enjoyed it. The apartments are well located, just a short walk from the shops and the sea. The studio was clean and spacious but the balcony was standing room only. Not sure of this is the case for all the studios or just the ones on our side. We didn't... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Client, Thank you for writing a report about your experiencie lived in Hotel RF Astoria. I´m happy to know the staff treatment was to your liking. We will consider your comments about the amount of channels in English and tv. Inform you all of our Studios have standing room balcony. I´m glad to read you would return to the... More 

Barcelona, Spain
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 18, 2014

The hotel is well located, a few steps from the seaside but quiet and safe. The staff are very kind and professional. My room was spacious and had a adequate kitchenette, big bathroom too. To improve: TV small and old fashioned, hairdryer in the bathroom, ABSOLUTELY FREE WIFI with good signal in all rooms. Did not try breakfast. Swimming pool... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your opinion about the Hotel RF Astoria in Trpadvisor. I am happy to know you like the beedrom and the staff treatment. We will consider your comments about the improves. We hope to welcome you again in the future. Kind regards, Dennis G. More 

York, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 10, 2014

Staff friendly and polite, room clean, breakfast great, location perfect. Areas for improvement: No double bed - 2 twin beds never quite the same as a double bed... 7 am fire drill - This is not what one expects so early in the morning, and the 8 am cleaning of the walkway outside the rooms needs to be rescheduled for... More 

Was this review helpful? Yes
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your review about your visit in the Hotel RF Astoria. Your opinion is very important to us because we can get information about how to improve. We will consider your recommendations, on the other hand inform you we have also double bed, if you desired next time you can request it ;). We hope... More 

Bordeaux, France
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

My friend and I have just returned from Tenerife after staying at this hotel for carnival week. The Astoria was excellent and the staff 5 star. As both of us are seniors we were given the perfect room with easy access to the sun terrance and swiming pool. When my friend was taken ill the cleaning staff were very helpful.... More 

Was this review helpful? Yes 2
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your positive experience in our Hotel RF Astoria. We are really happy to know also the bedroom and the treatment staff were likely to you, and you had a wonderful holiday with us. It will be a pleasure to seeing you again in our Resort. Kind regards, Dennis G. More 

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