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Hotel RF Astoria

3.0 of 5 C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
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Certificate of Excellence 2014
Hotel RF Astoria
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Hotel RF Astoria
Hotel RF Astoria
Hotel RF Astoria
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132 reviews from our community

Traveler rating
    37
    64
    25
    4
    2
See reviews for
15
77
16
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (132)
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    (32)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (31)
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 12, 2014

Had a short 3 night stay in a studio and enjoyed it. The apartments are well located, just a short walk from the shops and the sea. The studio was clean and spacious but the balcony was standing room only. Not sure of this is the case for all the studios or just the ones on our side. We didn't... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Client, Thank you for writing a report about your experiencie lived in Hotel RF Astoria. I´m happy to know the staff treatment was to your liking. We will consider your comments about the amount of channels in English and tv. Inform you all of our Studios have standing room balcony. I´m glad to read you would return to the... More 

Barcelona, Spain
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2014

The hotel is well located, a few steps from the seaside but quiet and safe. The staff are very kind and professional. My room was spacious and had a adequate kitchenette, big bathroom too. To improve: TV small and old fashioned, hairdryer in the bathroom, ABSOLUTELY FREE WIFI with good signal in all rooms. Did not try breakfast. Swimming pool... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your opinion about the Hotel RF Astoria in Trpadvisor. I am happy to know you like the beedrom and the staff treatment. We will consider your comments about the improves. We hope to welcome you again in the future. Kind regards, Dennis G. More 

York, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2014

Staff friendly and polite, room clean, breakfast great, location perfect. Areas for improvement: No double bed - 2 twin beds never quite the same as a double bed... 7 am fire drill - This is not what one expects so early in the morning, and the 8 am cleaning of the walkway outside the rooms needs to be rescheduled for... More 

Was this review helpful? Yes
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your review about your visit in the Hotel RF Astoria. Your opinion is very important to us because we can get information about how to improve. We will consider your recommendations, on the other hand inform you we have also double bed, if you desired next time you can request it ;). We hope... More 

Bordeaux, France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

My friend and I have just returned from Tenerife after staying at this hotel for carnival week. The Astoria was excellent and the staff 5 star. As both of us are seniors we were given the perfect room with easy access to the sun terrance and swiming pool. When my friend was taken ill the cleaning staff were very helpful.... More 

Was this review helpful? Yes 2
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your positive experience in our Hotel RF Astoria. We are really happy to know also the bedroom and the treatment staff were likely to you, and you had a wonderful holiday with us. It will be a pleasure to seeing you again in our Resort. Kind regards, Dennis G. More 

Helsinki
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2013

Friendly staff. Elegant look in the hotel and in a room. Apartment with space and peace. No disturbance by traffic, however centrally located. Breakfast ok. Kitchenette with all necessary appliances. Safe at reasonable cost. Excellent quality / price!

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for your brief review about RF Astoria Hotel. The whole Team hopes to welcoming you again. Best Regards, Silvia G. More 

Wells, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2013

Unlike the previous reviewer we arrived on 26th November 2013 and had no problem. The room was big as were the twin beds. There was adequate storage for both clothing and food (should you need it). Breakfasts are buffet style and plentiful. The rooms were spotlessly clean. A kettle and easy chair would have made things easier. Staff in the... More 

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for describing your vision of RF Astoria Hotel. Indeed, we never have such incidences. I'm glad you have felt comfortable during your stay. I would like to inform you that if you want a kettle in the room, just ask at reception, because we have them on request. Best regards from Tenerife, Silvia G. More 

Bergen, Norway
1 review
4 of 5 stars Reviewed November 21, 2013

Very nice hotel, very clean, I had a nice studio. Everyone working in the hotel are very nice and helpful. The location of the hotel is excellent, close both to the old centre, the lido and a big nice supermarket. The only thing I missed was a coffee maker, and perhaps a chair to leisure in. I sure also would... More 

Was this review helpful? Yes
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for sharing your experience in our Hotel. I'm glad you enjoyed both the room and the hotel's location, but especially that you've felt comfortable with our staff. We hope to see you soon and remember that Rosa Maria Fuentes Foundation will play concerts throughout the winter season. Beste hilsen Silvia G. More 

Scarborough, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2013

Nice spacious apartments which are kept very clean and have all the facilities that you need.Although a kettle would be a nice touch.The two ladies who work on reception are very welcoming and friendly as are the chambermaids and the breakfast staff.Breakfast is buffet style and you help yourself and there is plenty to choose from.The apartments are in a... More 

Was this review helpful? Yes
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for the description of the Hotel facilities and location, but especially for your opinion about our staff. We are very proud of our team and we are delighted that our guests are satisfied with their service. We hope to see you again for the third time. Until then, receive my best regards from Tenerife, Silvia G. More 

london
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2013

Very spacious clean apartment. Nice beds & all utensils needed to make basic meals. Excellent location, very quiet at night. Do wish there were hairdryers in rooms rather than having to constantly ask for one from the lobby. Wifi only in lobby & charged for, more expensive than internet cafe 100m away.

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for taking the time to share your experience on RF Astoria Hotel. I am glad to read that, in general, everything was to your taste. We look forward to see you again. Best regards, Silvia G. More 

Derby, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 29, 2013

First time to Puerto de la Cruz and the hotel is confusing to find due to the sister hotel being Bambi where you check in.(22.09.13-29.09.13) I travelled alone and found the hotel very quiet so quite lonely at times, the pool was very small so if it was busy you would nto get in it, the roof terrace is a... More 

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear guest, Thanks for taking a few minutes to share your experience during your stay in RF Astoria. We regret, that during your stay, there were some inconvenience. We will work to resolve it as soon as possible. On the other hand, we are glad that you are satisfied in general with our Hotel and you appreciate ​​the value for... More 

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Additional Information about Hotel RF Astoria

Address: C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel RF Astoria 3*
Number of rooms: 33
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Also Known As:
Aparthotel Astoria Hotel Puerto De La Cruz
Hotel RF Astoria Tenerife/Puerto De La Cruz
Hotel Style:
#7 Best Value Hotel in Puerto de la Cruz

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