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Hotel RF Astoria

Certificate of Excellence
C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel RF Astoria
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Hotel RF Astoria
Hotel RF Astoria
Hotel RF Astoria
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139 reviews from our community

Traveler rating
    38
    68
    27
    4
    2
See reviews for
16
81
17
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (34)
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Spain
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for a week in early March. at first we were a bit disappointed with the room as it had no AC or balcony and seemed a bit dark, but first impressions did not do it justice. The room was large; the beds were comfy; the bathroom was nice; and it had a well equipped kitchenette with everything... More 

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Dublin
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2015

I stayed here for one night in January and was very pleasantly surprised, given how little I had paid for the room. The hotel is very centrally located in Puerto de La Cruz and the room was very large and very clean. The reception staff were welcoming and friendly. The cooking facilities were basic, it's a hotel room with a... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear client, Thank you for taking the time on writing a brief about your stay in Hotel RF Astoria. We really effort to try and comply with the expectations of each of our clients so it is very nice to read you was pleasantly surprised. I am very happy to know the room and the staff treatment was to your... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 12, 2014

Had a short 3 night stay in a studio and enjoyed it. The apartments are well located, just a short walk from the shops and the sea. The studio was clean and spacious but the balcony was standing room only. Not sure of this is the case for all the studios or just the ones on our side. We didn't... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Client, Thank you for writing a report about your experiencie lived in Hotel RF Astoria. I´m happy to know the staff treatment was to your liking. We will consider your comments about the amount of channels in English and tv. Inform you all of our Studios have standing room balcony. I´m glad to read you would return to the... More 

Barcelona, Spain
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2014

The hotel is well located, a few steps from the seaside but quiet and safe. The staff are very kind and professional. My room was spacious and had a adequate kitchenette, big bathroom too. To improve: TV small and old fashioned, hairdryer in the bathroom, ABSOLUTELY FREE WIFI with good signal in all rooms. Did not try breakfast. Swimming pool... More 

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your opinion about the Hotel RF Astoria in Trpadvisor. I am happy to know you like the beedrom and the staff treatment. We will consider your comments about the improves. We hope to welcome you again in the future. Kind regards, Dennis G. More 

York, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2014

Staff friendly and polite, room clean, breakfast great, location perfect. Areas for improvement: No double bed - 2 twin beds never quite the same as a double bed... 7 am fire drill - This is not what one expects so early in the morning, and the 8 am cleaning of the walkway outside the rooms needs to be rescheduled for... More 

Was this review helpful? Yes
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your review about your visit in the Hotel RF Astoria. Your opinion is very important to us because we can get information about how to improve. We will consider your recommendations, on the other hand inform you we have also double bed, if you desired next time you can request it ;). We hope... More 

Bordeaux, France
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2014

My friend and I have just returned from Tenerife after staying at this hotel for carnival week. The Astoria was excellent and the staff 5 star. As both of us are seniors we were given the perfect room with easy access to the sun terrance and swiming pool. When my friend was taken ill the cleaning staff were very helpful.... More 

Was this review helpful? Yes 2
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your positive experience in our Hotel RF Astoria. We are really happy to know also the bedroom and the treatment staff were likely to you, and you had a wonderful holiday with us. It will be a pleasure to seeing you again in our Resort. Kind regards, Dennis G. More 

Helsinki
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 21, 2013

Friendly staff. Elegant look in the hotel and in a room. Apartment with space and peace. No disturbance by traffic, however centrally located. Breakfast ok. Kitchenette with all necessary appliances. Safe at reasonable cost. Excellent quality / price!

Was this review helpful? Yes 2
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for your brief review about RF Astoria Hotel. The whole Team hopes to welcoming you again. Best Regards, Silvia G. More 

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2013

Unlike the previous reviewer we arrived on 26th November 2013 and had no problem. The room was big as were the twin beds. There was adequate storage for both clothing and food (should you need it). Breakfasts are buffet style and plentiful. The rooms were spotlessly clean. A kettle and easy chair would have made things easier. Staff in the... More 

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for describing your vision of RF Astoria Hotel. Indeed, we never have such incidences. I'm glad you have felt comfortable during your stay. I would like to inform you that if you want a kettle in the room, just ask at reception, because we have them on request. Best regards from Tenerife, Silvia G. More 

Bergen, Norway
1 review
4 of 5 stars Reviewed November 21, 2013

Very nice hotel, very clean, I had a nice studio. Everyone working in the hotel are very nice and helpful. The location of the hotel is excellent, close both to the old centre, the lido and a big nice supermarket. The only thing I missed was a coffee maker, and perhaps a chair to leisure in. I sure also would... More 

Was this review helpful? Yes
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for sharing your experience in our Hotel. I'm glad you enjoyed both the room and the hotel's location, but especially that you've felt comfortable with our staff. We hope to see you soon and remember that Rosa Maria Fuentes Foundation will play concerts throughout the winter season. Beste hilsen Silvia G. More 

Scarborough, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2013

Nice spacious apartments which are kept very clean and have all the facilities that you need.Although a kettle would be a nice touch.The two ladies who work on reception are very welcoming and friendly as are the chambermaids and the breakfast staff.Breakfast is buffet style and you help yourself and there is plenty to choose from.The apartments are in a... More 

Was this review helpful? Yes
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for the description of the Hotel facilities and location, but especially for your opinion about our staff. We are very proud of our team and we are delighted that our guests are satisfied with their service. We hope to see you again for the third time. Until then, receive my best regards from Tenerife, Silvia G. More 

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