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All 80 Puerto de la Cruz hotels

Hotel RF Astoria

3.0 of 5 Hotel   |   C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel RF Astoria
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75%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Jez74 York, United Kingdom
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114 people have reviewed this hotel

Traveler rating
    35
    52
    22
    3
    2
See reviews for
11
65
15
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Italian first
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  • Spanish first
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English first
York, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff friendly and polite, room clean, breakfast great, location perfect. Areas for improvement: No double bed - 2 twin beds never quite the same as a double bed... 7 am fire drill - This is not what one expects so early in the morning, and the 8 am cleaning of the walkway outside the rooms needs to be rescheduled for... More

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Bordeaux, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My friend and I have just returned from Tenerife after staying at this hotel for carnival week. The Astoria was excellent and the staff 5 star. As both of us are seniors we were given the perfect room with easy access to the sun terrance and swiming pool. When my friend was taken ill the cleaning staff were very helpful.... More

Was this review helpful? Yes 1
Dennis G, Director Comercial at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for sharing your positive experience in our Hotel RF Astoria. We are really happy to know also the bedroom and the treatment staff were likely to you, and you had a wonderful holiday with us. It will be a pleasure to seeing you again in our Resort. Kind regards, Dennis G. More

Helsinki
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2013

Friendly staff. Elegant look in the hotel and in a room. Apartment with space and peace. No disturbance by traffic, however centrally located. Breakfast ok. Kitchenette with all necessary appliances. Safe at reasonable cost. Excellent quality / price!

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for your brief review about RF Astoria Hotel. The whole Team hopes to welcoming you again. Best Regards, Silvia G. More

Wells, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2013

Unlike the previous reviewer we arrived on 26th November 2013 and had no problem. The room was big as were the twin beds. There was adequate storage for both clothing and food (should you need it). Breakfasts are buffet style and plentiful. The rooms were spotlessly clean. A kettle and easy chair would have made things easier. Staff in the... More

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for describing your vision of RF Astoria Hotel. Indeed, we never have such incidences. I'm glad you have felt comfortable during your stay. I would like to inform you that if you want a kettle in the room, just ask at reception, because we have them on request. Best regards from Tenerife, Silvia G. More

Bergen, Norway
1 review
4 of 5 stars Reviewed November 21, 2013

Very nice hotel, very clean, I had a nice studio. Everyone working in the hotel are very nice and helpful. The location of the hotel is excellent, close both to the old centre, the lido and a big nice supermarket. The only thing I missed was a coffee maker, and perhaps a chair to leisure in. I sure also would... More

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Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thanks for sharing your experience in our Hotel. I'm glad you enjoyed both the room and the hotel's location, but especially that you've felt comfortable with our staff. We hope to see you soon and remember that Rosa Maria Fuentes Foundation will play concerts throughout the winter season. Beste hilsen Silvia G. More

Scarborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

Nice spacious apartments which are kept very clean and have all the facilities that you need.Although a kettle would be a nice touch.The two ladies who work on reception are very welcoming and friendly as are the chambermaids and the breakfast staff.Breakfast is buffet style and you help yourself and there is plenty to choose from.The apartments are in a... More

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Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for the description of the Hotel facilities and location, but especially for your opinion about our staff. We are very proud of our team and we are delighted that our guests are satisfied with their service. We hope to see you again for the third time. Until then, receive my best regards from Tenerife, Silvia G. More

london
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2013

Very spacious clean apartment. Nice beds & all utensils needed to make basic meals. Excellent location, very quiet at night. Do wish there were hairdryers in rooms rather than having to constantly ask for one from the lobby. Wifi only in lobby & charged for, more expensive than internet cafe 100m away.

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for taking the time to share your experience on RF Astoria Hotel. I am glad to read that, in general, everything was to your taste. We look forward to see you again. Best regards, Silvia G. More

Derby, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 29, 2013

First time to Puerto de la Cruz and the hotel is confusing to find due to the sister hotel being Bambi where you check in.(22.09.13-29.09.13) I travelled alone and found the hotel very quiet so quite lonely at times, the pool was very small so if it was busy you would nto get in it, the roof terrace is a... More

Was this review helpful? Yes 1
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear guest, Thanks for taking a few minutes to share your experience during your stay in RF Astoria. We regret, that during your stay, there were some inconvenience. We will work to resolve it as soon as possible. On the other hand, we are glad that you are satisfied in general with our Hotel and you appreciate ​​the value for... More

Crowborough
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2013

We were very impressed with this hotel. It was clean and comfortable and the location was spot on - just far enough from the fantastic Spanish plaza - an awesome place with very friendly Spanish people - and always something going on but not in a garish way...but in a really good Spanish way. I would recommend this location and... More

Was this review helpful? Yes 2
Silvia G, Community Manager at Hotel RF Astoria, responded to this review

Dear Guest, Thank you for taking the time to share your kind review about your recent visit. It pleases me to read that you enjoyed your stay at the hotel as well as the hole area and I hope that we will have the pleasure of welcoming you back soon. Best Regards from Spain! Silvia G. More

Calgary, Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 3, 2013

I paid 26 euros a night for a studio apartment in the Astoria which I think was really good value. There was a great wardrobe, little kitchen with fridge and stove and utensils and a french style faux-balcony with doors opening to look down into the quaint open air mall streets of central Puerto de la Cruz. I was very... More

Was this review helpful? Yes 1
Silvia G, Director de Relaciones con Clientes at Hotel RF Astoria, responded to this review

Dear Guest, Thank you so much for your kind review. We are glad to hear you enjoyed your stay in our Hotel and we have made a note about these things that you suggest us to change. It would be a pleasure for us to welcome you next time. Best Regards from Tenerife. More

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Additional Information about Hotel RF Astoria

Also Known As:
Aparthotel Astoria Hotel Puerto De La Cruz
Aparthotel Astoria Hotel
Hotel RF Astoria Tenerife/Puerto De La Cruz
Address: C/. Enrique Talg, 15, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 80 hotels in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel RF Astoria 3*
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