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3.0 of 5 Hotel   |   Dr. Ingram, 20, 38400 Puerto de la Cruz, Tenerife, Spain
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64%
Ranked #26 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 4 weeks ago
JonnyUU Leicestershire, United Kingdom
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140 people have reviewed this hotel

Traveler rating
    31
    47
    42
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    8
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16
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Leicestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I went here with my partner a few months ago to spend our one year anniversary together. We are both young so did not have much money and booked Hotel Marte partly because of how cheap it was. Neither me nor my partner imagined how perfect the Hotel or Puerto de la Cruz would be. Hotel Marte is right in... More

Was this review helpful? Yes
EnriqueGlez, Director Comercial at Hotel Marte, responded to this review

Thank you very much for your comment and your mention. We hope you come back to the Puerto and receive you again at our Hotel Marte. More

PP
Top Contributor
101 reviews 101 reviews
67 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 20, 2014

Stayed here for three nights. I had a single room with a window looking into the central air shaft. The single rooms are on the small side with a twin bed. There was an occasional smell and gurgling that came from the bathroom. Breakfast in the morning was included in the price and was standard, basic stuff such as eggs,... More

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EnriqueGlez, Director Comercial at Hotel Marte, responded to this review

Thank you very much for your comments. For future occasions, we beg you to indicate us in advance a room with outside views. More

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 23, 2014

We travelled as a young couple, and this was our first holiday together and without family. We struck a bargain on this hotel, the room was basic, Spanish in style, but still very pretty, with nice furniture and tiles to keep the room cool in the June heat! We were checked in by a lovely receptionist, who also was very... More

Was this review helpful? Yes 4
Karlsruhe
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

We stayed at Hotel Marte after we booked it as a package with the flight. We payed a low price so we assume the hotel is not expensive either. First things first: The service is really friendly and welcoming! For the price we also really liked the quality: The room was spacious, clean and the room service did a good... More

Was this review helpful? Yes 1
doncasterr
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 23, 2014

stayed here april 2014 for ten nights .when arrived greeted by very friendly senor on reception , who saw me struggling to get up the steps . didn't realise when booked that its not really suitable for disabled ,and neither was my room . the senor on realising this immideatley found me another more suitable room .cannot fault any of... More

Was this review helpful? Yes 3
Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

Arrived at hotel, check in was quick and the receptionist was very polite and helpful. My room was a single room, quite spacious for a single room and very clean. There was one window that opens out onto an internal courtyard looking directly into the room opposite.There is free WiFi in the reception and bar but not in the rooms... More

Was this review helpful? Yes 4
Skipton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 2, 2014

OK it's only a 3 star hotel, but the staff and service really make this a great place to stay. We were only there for a week, room 1107 on bed and breakfast 24th - 31st January, but the breakfast served every morning was very good.. From the first day we arrived and were greeted by a very pleasant young... More

Was this review helpful? Yes 2
kinston upon hull
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 1, 2014

We visited this hotel for 2 nights in January. The hotel has a great location right in the middle of the resort. The check in was very efficient. The room although small was well equipped and clean which is a must for us. The breakfast was varied and sufficient.

Was this review helpful? Yes 1
Torquay, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 23, 2013

We stayed here for 6 days in early December and found it exactly as it has been advertised. It is a simple clean affordable option in the centre of town. We stayed in one of the older rooms with a small balcony facing the street and found it perfectly adequate if a bit dated.There are some refurbished rooms in the... More

Was this review helpful? Yes 2
Liverpool, England, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 17, 2013

Super excellent service we have a great time staying in this Hotel. My staying in this Hotel about 1 week super clean and very good Hotel. I got a room on a high floor, it was quiet and I slept good. The rooms are clean and tidy. You can swimm in the small swimming pool up top. The reception team... More

Was this review helpful? Yes 6
Santiago R, Community manager at Hotel Marte, responded to this review

Dear Mrs. Elisabeth: We are very happy that your stayed with us was good, we try to improve every day always thinking in the confort of our customers, you're welcome any time in the future, we'll be happy to serve you. You're sincerely, Hotel Marte More

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Additional Information about Hotel Marte

Address: Dr. Ingram, 20, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Marte 3*
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Also Known As:
Hotel Marte Tenerife/Puerto De La Cruz

53 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style
#6 Best Value Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
The hotel is located in the historic center of Puerto de la Cruz, a few meters from Plaza del Charco, and the old fisher harbour. Its location is perfect to know the city, walk through its pedestrian streets, and above all, the guest is in the best place to visit the main interesting sites of Tenerife, such as Las Canadas del Teide National Park, and the rest of villages of the north of the island, thanks to be in front of the main bus station. ... more   less 
Number of rooms
95

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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