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Parque Vacacional Eden

3.0 of 5 Calle Francia 8, 38400 Puerto de la Cruz, Tenerife, Spain
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Parque Vacacional Eden
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Parque Vacacional Eden
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148 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grani, Finland
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was our second trip to this hotel in Puerto de la Cruz. It is situated approximately 70 – 80 metres above sea level some two kilometres from the shoreline in tranquil surroundings. It comprises of two buildings. We stayed at Luz which is a five storey building, in a super-studio. The hotel was very clean, personnel kind and helpful.... More 

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Great Malvern, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a week at this hotel in January. The hotel is a little way out, so if you do not like walking, especially uphill it is not for you. We stayed in the higher section of the hotel, which gives better views of El Teide and surrounds, but means an open air walk to the restaurant area for meals. Food... More 

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Reinheim, Hessen, Germany
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Just returned from a 10 day trip visit to Tenerife over Christmas/New Year 2014/2015. I booked a half board package deal at Parque Vacational Eden (PVE). The hotel is situated in a large garden approx. 1 km from the centre of Puerto Cruz on the side of a mountain with a really good view of El Teide and the coast... More 

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agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Philip, Thank you very much for your comment about our Parque Vacacional Eden which makes us very happy. It is nice to hear you had a great time in the north of Tenerife. We work everyday very hard just to keep you happy and satisfied and therefore we are delighted to have reached it. We also like to thank... More 

Moreton-in-Marsh, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 18, 2014

Pleasant week's break from the UK pre-Xmas scene ... with Puerto in general and Parque Vacational Eden (PVE) in particular doing Xmas very well (their decorated Xmas trees & crib scenes decidedly superior to ours, we thought!). For an out-of-town hotel the PVE is well-situated, and provided you have no health or mobility issues it is a mostly downhill &... More 

Was this review helpful? Yes 1
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear NigelCollins, Thank you very much for your comment on Tripadvisor. We are delighted that you enjoyed your winter break at our Parque Vacacional Eden where you had everything for a nice holiday. We always try to offer a high standard of quality and it is great you liked it. We also want to thank you for all your kind... More 

Bucharest, Romania
Top Contributor
104 reviews 104 reviews
49 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed December 10, 2014

We've chosen Eden in Puerto de la Cruz for having a nice garden and being in quiet zone and not being in the main city. Let's start with the good points... The garden!!! Definitely, the garden is really nice and relaxing. You can walk a little, even charge your battery by wandering there. The garden is not too big, but... More 

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agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Andreea Constantin, Thank you very much for your detailed comments about Parque Vacacional Eden. It is nice to hear you did enjoy your stay with us in the north of Tenerife. Your opinion is important to us, so we take note of your critics which surely help to improve us. Nevertheless, we are happy you was satisfied with our... More 

Cardiff
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 23, 2014

We had an enjoyable week early November at this hotel. As it was early in the high season the hotel was only about a quarter full but they were expecting it to be almost full by the end of the month. The room was very clean and spacious with a walk-in shower, the flatscreen TV had BBC world and Sky... More 

Was this review helpful? Yes 1
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Terlga, Thank you very much for your detailed and positive feedback about our hotel Parque Vacacional Eden. We really appreciate you took some time to write about your stay in our resort. It is really great to hear that your vacation at our resort was an enjoyable week and you felt more than comfortable. We also want to thank... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 15, 2014

Staff was very friendly. Rooms are nice clean. Food is not excellent, but it is good. Location is a bit inappropriate. But if you have car location is not an obstacle.We were later in much better ranked hotel, but our kids likes this hotel a lot more. It is very nice hotel for mobile families.

Was this review helpful? Yes 2
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Atomaz, Thank you very much for your positive feedback about our Parque Vacacional Eden. We are delighted to hear you had a good family holiday and enjoyed the time in the north of Tenerife. Your opinion is very important to us so we appreciate your suggestion. Nevertheless we are thankful for your compliments and we are hoping your will... More 

1 review
5 of 5 stars Reviewed November 13, 2014

We spent a week at this hotel in October and the hotel and it's staff turned our holiday nightmare into a fantastic stay. We arrived at Tenerife South Airport only to be told there was no transfer for us. Arrived at the hotel who although couldn't find our booking arranged a room for us. We found out the next day... More 

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agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Barbara, Thank you very much for your nice comment on Tripadvisor. We are more than happy you had a wonderful time at our Parque Vacacional Eden where everything was fine for you. We try to make your holiday as pleasant as possible, and it is wonderful to hear that you appreciate our hard work, also of our reception and... More 

Edinburgh
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 9, 2014

We spent a fortnight here for the last 2 weeks in October. We used it as a base for getting out and about around the island, mainly to go hillwalking. The location of the hotel is great for this as the buses pass nearby so you don't need to walk in to the bus station. The room was a good... More 

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agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Chrishighcock, Thank you very much for your positive feedback which makes us very happy. We are delighted you visited Parque Vacacional Eden and spent an enjoyable time. We appreciate all your kind words which mean so much to us. Thank you for your compliments regarding the rooms, our pool area, our food and our staff. They work everyday very... More 

bournemouth
Contributor
15 reviews 15 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 5, 2014

I chose the eden as a last minute thing so was prepared for any let downs as it was a very good price , I can only say I was pleasantly surprised the whole hotel was spotless my room was very up to date and comfortable cannot fault it at all the only let down was it's location but there... More 

Was this review helpful? Yes 1
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Douglas Tindall, Thank you very much for your comment about Parque Vacacional Eden. We are very happy to hear you spent a great time with us and that you was satisfied with all our services. We always try to make the stay of our guests one of a kind and it is wonderful to have reached it. Thank you... More 

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Additional Information about Parque Vacacional Eden

Address: Calle Francia 8, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Parque Vacacional Eden 3*
Number of rooms: 216
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Also Known As:
Parque Vacacional Eden Hotel Puerto De La Cruz
Parque Vacacional Eden Tenerife/Puerto De La Cruz
Hotel Style:
#12 Romantic Hotel in Puerto de la Cruz

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