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All 81 Puerto de la Cruz hotels

Parque Vacacional Eden

3.0 of 5 Hotel   |   Calle Francia 8, 38400 Puerto de la Cruz, Tenerife, Spain
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Parque Vacacional Eden
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Ranked #27 of 81 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars Reviewed July 4, 2014
May G Wallasey, England, United Kingdom
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118 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wallasey, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 4, 2014

The Eden was undergoing an upgrade of all rooms when we arrived and apart from a little banging it was not a problem. The gardens are lovely and the staff at reception are very nice and helpful. We stayed in a standard which was very nice and had just been refurbished, but when we saw the apartment we were disappointed... More

Was this review helpful? Yes 6
agenteweb, Director de Relaciones Públicas at Parque Vacacional Eden, responded to this review

Dear May G, Thank you so much for your detailed and positive feedback. We really appreciate you took some time to write about our Parque Vacacional Eden. It is really great to hear that your vacation at our resort was a great success and you felt more than comfortable. We also want to thank you for your kind words and... More

Parthenay, France
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 6, 2014

Wife and I spent nearly 2 weeks here,not having holidayed there before. Excellent studio in the Eden Luz building,big room plus kitchenette with fridge,oven,microwave and all tools for preparing your own meals.2 very comfortable double beds pushed together.Good balcony with great views of garden,covered pool and tennis court.Excellent large bathroom with walk-in shower. We were on B&B but you could... More

Was this review helpful? Yes 5
agenteweb, Director de Relaciones Públicas at Parque Vacacional Eden, responded to this review

Thank you very much for your comment! It's a pleasure for us having clients like you here . It is important for us to offer our guests the best service. Thank you again for coming and we hope to see you here again. Kind regards, Elena Hernández. Public Relations. More

Helsinki, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2014

First appearance overwhelmes you with the very suspected outdated 80's feel, but The rooms are actually nice and modernly decorated. Ther's also a well equipped little kitchen. Pool areas are clean but old and the outdoor pool table has also seen its better days. Hotel is situated uptown, meaning that you get a nice little excercise when walking back and... More

Was this review helpful? Yes 2
agenteweb, Public Relations Manager at Parque Vacacional Eden, responded to this review

Thank you for the report of your stay in our hotel. We are continuously trying to renovate our establishment, as well as improving the services and the food to satisfy all our guests. We remind you that we have a free bus service into town for our clients. We hope to see you soon again in our hotel. Kindest regards,... More

Raisio, Finland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 8, 2013

Stayed three weeks in Eden in November. Situation is really very beautiful, the garden is absolutely fantastic and very well kept, gardeners are workin all the time. The rooms also are well kept, nice furniture, but don't (if possible) take a standard studio, you can find yourselves in a very small room without any view whatsoever. We got first a... More

Was this review helpful? Yes 2
agenteweb, Director de Relaciones Públicas at Parque Vacacional Eden, responded to this review
Google Translation

Gracias por su valoración. Tendremos en cuenta sus sugerencias para mejorar nuestros servicios. ¡Esperamos verles de nuevo pronto en nuestro... More

Arona, Spain
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 24, 2013

We enjoyed the stay in this hotel as a family vacation with friends. It's a hotel with a nice garden area in a quiet area of Puerto de la Cruz. We were very pleased with the large rooms. Breakfast buffet was good. The hotel disposes of a covered heated pool (which is mandatory in the north). Staff was friendly and... More

Was this review helpful? Yes 1
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

"Thank you very much for your comment. We are glad you enjoyed your stay at our hotel, We hope to welcome you again in our hotel. Sincerely, Parque Vacacional Eden" More

Tampere
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

Puerto de la Cruz is not really my favourite destination, but I happened to book a cheap last minute package tour with a direct flight from my home town, and there I found myself in the cheapest possible hotel. No problem, I took my handy and put some search engines, like TripAdvisor, into work. Voilá, Eden was just in the... More

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agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Faubus, thank you very much for your review of our hotel. It is nice to hear that you were satisfied with our rooms and service. At the moment our SPA is opened from 10.00 am to 04.00 pm from Monday to Friday and from 10.00 am to 03.00 pm on Saturdays, but we have already considered extending the opening... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2013

this place is great, i truly dont understand how someone can give bad feedbacks, i do travel the world constantly, been a bit everywhere really, i'm not a 5 star hotel afecionado but i also dont sleep in bottom cheap places, (i used to in my 20's), but now that i'm 40 i like some comforts, and this place has... More

Was this review helpful? Yes 2
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

First of all we want to thank you for your positive comment. We are glad to hear you enjoyed your stay in our hotel Parque Vacacional Eden. At the moment we are renovating the rooms and we have added some double beds in the new apartments, but with the matresses, we just have to find a compromise between soft and... More

Espoo, Finland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 16, 2013

Nice hotel in a peaceful environment. Beautiful garden and nice views up to mountains or down to ocean. Little out of town, but it takes about 15 min to walk there. Staff is very friendly and rooms clean. Few roosters in hotelarea but they didn't bother us. Stayed there for a week in january 2013. We had breakfast in hotel... More

Was this review helpful? Yes 5
agenteweb, Director Comercial at Parque Vacacional Eden, responded to this review

Dear SatuRuismaki, Thank you very much for your positive feedback It´s great to hear, that you've enjoyed your stay with us. Many flowers in our garden blossom at the moment in many beautiful colours. We hope you had a pleasant stay and would be very happy to welcome you again. Best regards Parque Vacacional Eden More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 11, 2012

We spent in week self catering in Eden Luz. It's a little out of town, but a pleasant walk and there's a free bus service. The apartment was comfortable, well equipped, spacious, the shower was excellent and there was a balcony, to sit on. We weren't impressed with Puerto de La Cruz, which has been pretty comprehensively spoilt. But if... More

Was this review helpful? Yes 2
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear rdh60, thank you very much for your feedback! We are happy you hear, that you were content with your stay. Puerto de la Cruz is one of the more touristy towns on the island. WE are glad to hear that you could explore the rest of the island a little bit. Did you see the Teide? We would be... More

Co Tipperary Ireland
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 15, 2012

We stayed half board option at Eden from the 4th-7th of March, and all in all, we had a lovely experience. The rooms are spotless, and the Staff are really helpful. Its a little bit outside town, but a free bus service runs every hour right to the centre of town..and its really easy to find yor bus when you... More

Was this review helpful? Yes 5
agenteweb, Director de Relaciones con Clientes at Parque Vacacional Eden, responded to this review

Dear Client, We would like to thank you for your comment. Knowing the opinion of our clients helps to keep improving constantly our services and products. We will take into account your remark about the buffet. We sincerely hope to see you soon again. Best regards Parque Vacacional Eden More

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Additional Information about Parque Vacacional Eden

Address: Calle Francia 8, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Parque Vacacional Eden 3*
Number of rooms: 216
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Also Known As:
Parque Vacacional Eden Hotel Puerto De La Cruz
Parque Vacacional Eden Tenerife/Puerto De La Cruz

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