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Blue Sea Hotel Puerto Resort

4.0 of 5 C/Acevino, 10, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Hotasa Puerto Resort Bonanza Canarife Palace)
#49 of 81 Hotels in Puerto de la Cruz
393 Reviews 3 of 5 stars
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Blue Sea Hotel Puerto Resort
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Blue Sea Hotel Puerto Resort
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393 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bognor Regis, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was slightly worried by the mixed reviews, but though what hotel doesn't get them, and the only people who generally write reviews either really love or really hate their hotel! This is a very good hotel, needs a bit of updating with room decor but I couldn't fault the cleanliness or helpful staff. They work extremely hard and are... More

Was this review helpful? Yes 4
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having read many poor reviews we started to worry before going. However, on arrival our opinions changed. Very friendly greeting at reception and directed clearly to our room in the bonanza. Yes it was a bit dated but was huge with a good sized clean bathroom with a very powerful shower. Room cleaned every two days and considering how little... More

Was this review helpful? Yes 5
Blue Sea H, Director de Relaciones con Clientes at Blue Sea Hotel Puerto Resort, responded to this review

Dear Guest, First of all we want to thank you for choosing the Hotel Blue Puerto Resort as a holiday destination and for sharing your comments on the website of tripadvisor. We greatly appreciate your compliments about our hotel and its staff. We always try to make sure that the stay of our clients is characterized by providing both excellent... More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After reading the reviews I was worried about going to this hotel. I was going with my 12 year old and my mum. On arrival we were told we were in canarife palace as the resort is 3 hotels, there we were explained where to eat etc. Our room was spotless and was huge with a view of the pool.... More

Was this review helpful? Yes 5
New Orleans, Louisiana
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff helpful and pleasant.....but......it did seem like that the hotel was 40 years out of date. Food was plentiful and the dining area clean, but the food was repetitive. The rooms are very dated, with the beds and pillow (singular) uncomfortable. The air conditioning commenced at 2pm - 2am, so did get pretty hot during the nights and mornings, The... More

Was this review helpful? Yes 2
Quainton
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

lovely clean hotel with excellent facilities situated at the top of a hill above Puerto de La Cruz. a 15 min walk (downhill) to the beach which wasn't great - black sand and rocky but very picturesque. rooms a little dated but immaculate. food very nicely presented - a little repetitive but always something for everyone to eat if i... More

Was this review helpful? Yes 2
Kent, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Spent a week here in July and what we wanted was sun and relaxation. We did get that so can't complain but heres a view words of advice....the resort is classed as 4 star but this is all relative. Our room was in the bonanza part of the hotel and was tiny. The bathroom was awful, tiny shower with a... More

Was this review helpful? Yes 3
Leeds, United Kingdom
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just returned from Tenerife Puerto De La Cruz Blue Sea Resort on the 31/08/14. Do not believe ANY negative reviews this is a great hotel complex. Firstly when you get dropped off you check in at the Canerife complex , there are three hotel blocks the Canerife the Bonanza and the Interpalace , the reception is at the... More

Was this review helpful? Yes 9
Blue Sea H, Director de Relaciones con Clientes at Blue Sea Hotel Puerto Resort, responded to this review

Dear Guest, First of all we want to thank you for choosing the Hotel Blue Sea Puerto Resort as a holiday destination and for sharing your comments on the website of tripadvisor. We greatly appreciate your comments as they are a motivator for the entire Blue Sea Hotel team. We are pleased that you enjoyed our buffet that our kitchen... More

Tarbert, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel clean but spread out a bit and not all open food okay but restaurants a bit of a cattle stamped. Drinks was a help yourself away in one corner of stage no inside bars open allow they were there. Hotel on hilly location and few British guests at time we were there. Staff mostly friendly. As a family we... More

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
Blue Sea H, Director de Relaciones con Clientes at Blue Sea Hotel Puerto Resort, responded to this review

Dear Guest, First of all we want to thank you for choosing the Hotel Blue Sea Puerto Resort as a holiday destination and for sharing your comments on the website of tripadvisor. We regret that your stay was not as pleasant as it was expected, since we always try to offer the best service, in order to comply with the... More

Doncaster, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The rooms were excellent clean and roomy with view of pool. Resort split over three hotels . Problem was had to cross Road to other hotel at lunch time. Alternatively you had the snack bar. This was big let down. Self service and poor repetitive choice of low quality food. You had to pour own drinks into plastic throw away... More

Was this review helpful? Yes 1
Falkirk, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for 2 weeks a/I and we liked it always had plenty to eat the staff were great the maids were friendly and the hotels was very clean. The only thing that put us off was the weather being very unpredictable still getting burnt through the clouds!! The entertainment staff work very hard to keep everyone entertained round the... More

Was this review helpful? Yes 1
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Additional Information about Blue Sea Hotel Puerto Resort

Address: C/Acevino, 10, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Hotasa Puerto Resort Bonanza Canarife Palace)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Blue Sea Hotel Puerto Resort 4*
Number of rooms: 180
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Also Known As:
Hotel Blue Sea Puerto Puerto De La Cruz
Hotasa Puerto De La Cruz
Blue Sea Hotel Puerto Resort Tenerife/Puerto De La Cruz

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