We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 83 Puerto de la Cruz hotels

Masaru Apartments

3.0 of 5 Hotel   |   Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Masaru Apartments
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Masaru Apartments to your Saves list
Ranked #21 of 83 Hotels in Puerto de la Cruz
A recent review
3 of 5 stars Reviewed November 9, 2014
Bosse M Vanersborg, Sweden
Write a Review

168 reviews from our community

Traveler rating
    37
    87
    29
    6
    9
See reviews for
59
71
6
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (37)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (27)
All months
Vanersborg, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 9, 2014

We spent a week in this hotel in November 2014. The staff was very polite and helpful, but it was often difficult to talk to them in english which is strange on a turist-hotel. The apartment was clean and had all things needed for making a simpler meal. The pool was 24 degrees and located in a nice and green... More 

Was this review helpful? Yes 1
Haemeenlinna, Finland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2014

This Hotel is so Quality versus Price, I really can recommend! Heated swimming pool was great and our Duplex was okay. We stayed for 4 weeks. We have stayed in quite many Puerto Hotels and this is the best for us. We do not need Room Service or Bars in the hotel. There are quite many restaurants around and near.

Was this review helpful? Yes 4
barcelona
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

We stayed there for five nights in a studio, which was perfect for the two of us. It is not really new or modern, but it is perfectly kept and super clean. Every staff member is pleasant and helpful. The greatest thing was the view, we could see the ocean And the Teide volcano from our lovely terrace, so we... More 

Was this review helpful? Yes
Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 16, 2014

- the staff is very friendly!!!! - great area around the hotel (walking distance to the city center) - rooms are clean - nice pool - the price and what you get in return is great We are a young couple and we stayed there for two weeks...it was a wonderul Hotel! We would def go there again!!

Was this review helpful? Yes 3
Ashford, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2014

We are a group of 9 currently staying in 3 rooms at the Masaru. We are very impressed with the hotel after reading some of the previous reviews. We had a very friendly welcome and soon had the keys to our 3 room, one couple, one couple with a 6 year old and a family of 4 in a super... More 

Was this review helpful? Yes 7
Rovaniemi, Finland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2014

We stayed one week in Masaru in March 2014, and were very pleased with the hotel. Hotel is very clean, and location is great! It takes ~15min walking to the city center, and there's lot of nice restaurants and shops along the way. Taxi to center is ~3,5 euros or less. We had a studio on the 3rd floor, view... More 

Was this review helpful? Yes 1
Riga, Latvia
Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 28, 2014

Great family apartments. Breakfast was very good, great variety. Big and clean pool. There was children's program each evening, daughter love it a lot. Territory is very green and beautiful. From our balcony there was a gorgeous view to mountain Teide. Great to stay with kids, no noise in the evenings. Rooms are simple, but there is small kitchen in... More 

Was this review helpful? Yes 2
Dartford, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 24, 2014

I personally do not like to make complaints or leave any negative comments, but I am afraid in this occasion I feel like really disappointed and need to address a few points... It was our first holiday in Tenerife and it was my birthday, so we booked our Seven night stay with Masaru Apartments. We requested a room in higher... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014

We stayed for 11 nights in february 2014 having paid 588.50 euros for the two of us on room only in a studio apartment and were pleased with the deal which we had booked through K.W.A Guiding. the excellent walk guides who base their operation at the Masaru. The hotel is a modern apart-hotel with heated pool,tennis courts ,restaurant ,snack... More 

Was this review helpful? Yes
Turku, Finland
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 11, 2014

We stayed for two weeks in January 2014. The hotel is L-shaped with two rows of rooms, one row on the inside facing the pool, the outer rows face on to Calle los Robles on one side and Calle Acevino on the other. Those apartments on Calle Acevino have a view to the sea. We were on this side and... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Masaru Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Masaru Apartments

Address: Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Masaru Apartments 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Masaru Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Masaru Apartments Hotel Puerto De La Cruz
Masaru Apartments Tenerife/Puerto De La Cruz

109 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (110)
Viewed
Hotel & grounds (20)
Viewed
View from room (17)
Viewed
Room/suite (23)
Viewed
Bathroom (10)
Viewed
Pool/beach area (16)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
1:56
Videos (1)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay