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3.5 of 5 Hotel   |   Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Masaru Apartments
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Ranked #20 of 83 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 4 days ago
Edda A Reykjavík, Gullbringusysla, Iceland
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172 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reykjavík, Gullbringusysla, Iceland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The best part of this hotel is the large swimming pool and the garden surrounding it. The hotel apt i just OK, but not up to a 4 star quality as advertised by the travel agency I used. The location was fine for me, since I like walking and don´t mind hills. It is noisy at night, (from the street)... More 

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Turenki, Southern Finland, Finland
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 weeks ago

First of all I have to say that I do not understand why I am here. We came 1 day too early from Gomera to Tenerife and wanted accomodation near By Norht Airport. This is clean, pool area that I see from my balcony looks nice. I think this is a good Place for familys and seniors. Feels safety.

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Vanersborg, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2014

We spent a week in this hotel in November 2014. The staff was very polite and helpful, but it was often difficult to talk to them in english which is strange on a turist-hotel. The apartment was clean and had all things needed for making a simpler meal. The pool was 24 degrees and located in a nice and green... More 

Was this review helpful? Yes 2
Haemeenlinna, Finland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2014

This Hotel is so Quality versus Price, I really can recommend! Heated swimming pool was great and our Duplex was okay. We stayed for 4 weeks. We have stayed in quite many Puerto Hotels and this is the best for us. We do not need Room Service or Bars in the hotel. There are quite many restaurants around and near.

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

We stayed there for five nights in a studio, which was perfect for the two of us. It is not really new or modern, but it is perfectly kept and super clean. Every staff member is pleasant and helpful. The greatest thing was the view, we could see the ocean And the Teide volcano from our lovely terrace, so we... More 

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Frankfurt, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 16, 2014

- the staff is very friendly!!!! - great area around the hotel (walking distance to the city center) - rooms are clean - nice pool - the price and what you get in return is great We are a young couple and we stayed there for two weeks...it was a wonderul Hotel! We would def go there again!!

Was this review helpful? Yes 3
Ashford, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2014

We are a group of 9 currently staying in 3 rooms at the Masaru. We are very impressed with the hotel after reading some of the previous reviews. We had a very friendly welcome and soon had the keys to our 3 room, one couple, one couple with a 6 year old and a family of 4 in a super... More 

Was this review helpful? Yes 7
Rovaniemi, Finland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2014

We stayed one week in Masaru in March 2014, and were very pleased with the hotel. Hotel is very clean, and location is great! It takes ~15min walking to the city center, and there's lot of nice restaurants and shops along the way. Taxi to center is ~3,5 euros or less. We had a studio on the 3rd floor, view... More 

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Riga, Latvia
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 28, 2014

Great family apartments. Breakfast was very good, great variety. Big and clean pool. There was children's program each evening, daughter love it a lot. Territory is very green and beautiful. From our balcony there was a gorgeous view to mountain Teide. Great to stay with kids, no noise in the evenings. Rooms are simple, but there is small kitchen in... More 

Was this review helpful? Yes 2
Dartford, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 24, 2014

I personally do not like to make complaints or leave any negative comments, but I am afraid in this occasion I feel like really disappointed and need to address a few points... It was our first holiday in Tenerife and it was my birthday, so we booked our Seven night stay with Masaru Apartments. We requested a room in higher... More 

Was this review helpful? Yes 2
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Additional Information about Masaru Apartments

Address: Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Masaru Apartments 3.5*
Number of rooms: 233
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Also Known As:
Masaru Apartments Hotel Puerto De La Cruz
Masaru Apartments Tenerife/Puerto De La Cruz

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Hotel & grounds (20)
Room/suite (23)
Bathroom (10)
Dining (1)
Business center/function rooms (1)
Family/play areas (1)
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