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Masaru Apartments

Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (224)
  • Mar-May only
    (58)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (37)
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Birmingham, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 20, 2015

Upon arrival we were greeted very warmly by the staff on reception. We were asked if we wanted two smaller apartments with poolside view in exchange for our larger apartment. After viewing them both we took two smaller rooms. The rooms were cleaned every day, the staff were wonderful and friendly. The pool was a very good size and plenty... More 

Was this review helpful? Yes 3
Copenhagen, Denmark
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 16, 2015 via mobile

Awesome personal, you feel welcome right away. The room is okay for 2 more would feel crowded. We had 423 and wiew to the sea and Hill. Very spectacular wiew from the balcony. Some noise from the street, but nothing to worry about. The breakfast is good. The bar is awesome and have a good menu, just what's needed after... More 

Was this review helpful? Yes 2
Düsseldorf, Nordrhein-Westfalen, Germany
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 22, 2015

We made a long research to find a nice, well located and not to expensive hotel on Teneriffa and finally decided to book a studio with breakfast at the Masaru. It´s located in La Paz above the city centre of El Puerto and you have to descend 231 stairs to get there. Something to keep in mind, but it´s a... More 

Was this review helpful? Yes 2
macclesfield
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 3, 2015

This hotel is located about 15 min steeply uphill from the main resort centre, close to the botanic gardens (well worth a visit) which makes for peace & quiet, easier parking & better views. There are quite a few restaurants in the area if you don't feel like a stroll down the steps into town (try Oliva opposite the botanic... More 

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London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 7, 2015

Nice, clean apartments with swimming pool and tennis courts. We had a one-bed apartment, with a sea view. No sun in our apartment during the day, which was a shame, but I'm sure we could have swapped rooms if we'd asked. The poolside apartments have the best views with dramatic Mt Teide, rising up in the distance. It's a 15... More 

Was this review helpful? Yes 1
London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 2, 2015

Mazaru Appartments combines the benefits of a hotel with those of self catering. The good. Location with parking within 50M, restaurants, shops, Jardin Botanico a few minutes walk away, and old town only 15 minutes walk away. Great heated swimming pool about 30M x 18M. Breakfast and chambermaid daily cleaning included in the price. The not so good. Food indifferent.... More 

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Sundsvall, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

Very nice hotel. We have been staying in the same part of the city before, and are well aware of the distance down to the center of Purto de la cruz.It vas a plesure to stay at this hotell, nice staf, breakfast was very good. The roomwas clean and beds realy comfortable.And what a joy to take a swim every... More 

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Oulu, Finland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 27, 2015

We had a cosy, clean and silent studio on the first floor with the view to the pool. Set of dishes was very poor, no winglass etc. Beds were very comfortable and we had at nights warm enough because we were on the sunny side. Wifi was working well in our room. Pool was warm, I was swimming over 5... More 

Was this review helpful? Yes 2
Kiiminki
Level Contributor
4 reviews
4 of 5 stars Reviewed February 16, 2015

We stayed six nights in Masaru apartments. Nice and clean apartment in La Paz area. Lot of restaurants and and shops nearby. Quite good "German supermarket" behind the corner. It's better to choose "pool view" apartment, because that site is silent and sunny. 230 steps down to the beach, but the taxi back to the hotel costs ab. 5 €.

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Johnstone, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 15, 2015

Masaru appears to cater mainly for Scandinavian and German tourists, consequently communication in English is difficult and frustrating especially at Reception. The receptionist chewed gum with her mouth open whilst dealing with us; very off-putting. The hotel is clean and well-serviced; breakfast was excellent but the room was sparsely furnished for self-catering; for instance, there was no kettle so we... More 

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