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Masaru Apartments

Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Masaru Apartments
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Ranked #20 of 82 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 1 week ago
Maud856 Sundsvall, Sweden
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185 reviews from our community

Traveler rating
    40
    96
    33
    7
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sundsvall, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel. We have been staying in the same part of the city before, and are well aware of the distance down to the center of Purto de la cruz.It vas a plesure to stay at this hotell, nice staf, breakfast was very good. The roomwas clean and beds realy comfortable.And what a joy to take a swim every... More 

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Oulu, Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a cosy, clean and silent studio on the first floor with the view to the pool. Set of dishes was very poor, no winglass etc. Beds were very comfortable and we had at nights warm enough because we were on the sunny side. Wifi was working well in our room. Pool was warm, I was swimming over 5... More 

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Kiiminki
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 16, 2015

We stayed six nights in Masaru apartments. Nice and clean apartment in La Paz area. Lot of restaurants and and shops nearby. Quite good "German supermarket" behind the corner. It's better to choose "pool view" apartment, because that site is silent and sunny. 230 steps down to the beach, but the taxi back to the hotel costs ab. 5 €.

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Johnstone, United Kingdom
2 reviews
3 of 5 stars Reviewed February 15, 2015

Masaru appears to cater mainly for Scandinavian and German tourists, consequently communication in English is difficult and frustrating especially at Reception. The receptionist chewed gum with her mouth open whilst dealing with us; very off-putting. The hotel is clean and well-serviced; breakfast was excellent but the room was sparsely furnished for self-catering; for instance, there was no kettle so we... More 

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Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed January 28, 2015 via mobile

Worst hotel I ever stayed in...kids can no relax at pool as lifeguard wants an adult in the pool with them at all times..no entertainment at nite expect a singer on a keyboard... The only good thing about this hotel is the lovely staff in the restaurant.. Most polite and sincere....reception don't want to know if u don't speak Spanish...and... More 

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Reykjavík, Gullbringusysla, Iceland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

The best part of this hotel is the large swimming pool and the garden surrounding it. The hotel apt i just OK, but not up to a 4 star quality as advertised by the travel agency I used. The location was fine for me, since I like walking and don´t mind hills. It is noisy at night, (from the street)... More 

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Turenki, Southern Finland, Finland
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

First of all I have to say that I do not understand why I am here. We came 1 day too early from Gomera to Tenerife and wanted accomodation near By Norht Airport. This is clean, pool area that I see from my balcony looks nice. I think this is a good Place for familys and seniors. Feels safety.

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Vanersborg, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2014

We spent a week in this hotel in November 2014. The staff was very polite and helpful, but it was often difficult to talk to them in english which is strange on a turist-hotel. The apartment was clean and had all things needed for making a simpler meal. The pool was 24 degrees and located in a nice and green... More 

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Haemeenlinna, Finland
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2014

This Hotel is so Quality versus Price, I really can recommend! Heated swimming pool was great and our Duplex was okay. We stayed for 4 weeks. We have stayed in quite many Puerto Hotels and this is the best for us. We do not need Room Service or Bars in the hotel. There are quite many restaurants around and near.

Was this review helpful? Yes 4
barcelona
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

We stayed there for five nights in a studio, which was perfect for the two of us. It is not really new or modern, but it is perfectly kept and super clean. Every staff member is pleasant and helpful. The greatest thing was the view, we could see the ocean And the Teide volcano from our lovely terrace, so we... More 

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