We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Masaru Apartments

3.0 of 5
Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Masaru Apartments
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #22 of 80 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 1 week ago
Yvonne A London, United Kingdom
Write a Review

191 reviews from our community

Traveler rating
    40
    99
    34
    8
    10
See reviews for
61
87
7
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (50)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (37)
All months
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, clean apartments with swimming pool and tennis courts. We had a one-bed apartment, with a sea view. No sun in our apartment during the day, which was a shame, but I'm sure we could have swapped rooms if we'd asked. The poolside apartments have the best views with dramatic Mt Teide, rising up in the distance. It's a 15... More 

Was this review helpful? Yes
London
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Mazaru Appartments combines the benefits of a hotel with those of self catering. The good. Location with parking within 50M, restaurants, shops, Jardin Botanico a few minutes walk away, and old town only 15 minutes walk away. Great heated swimming pool about 30M x 18M. Breakfast and chambermaid daily cleaning included in the price. The not so good. Food indifferent.... More 

Was this review helpful? Yes
Sundsvall, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. We have been staying in the same part of the city before, and are well aware of the distance down to the center of Purto de la cruz.It vas a plesure to stay at this hotell, nice staf, breakfast was very good. The roomwas clean and beds realy comfortable.And what a joy to take a swim every... More 

Was this review helpful? Yes
Oulu, Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 27, 2015

We had a cosy, clean and silent studio on the first floor with the view to the pool. Set of dishes was very poor, no winglass etc. Beds were very comfortable and we had at nights warm enough because we were on the sunny side. Wifi was working well in our room. Pool was warm, I was swimming over 5... More 

Was this review helpful? Yes 1
Kiiminki
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 16, 2015

We stayed six nights in Masaru apartments. Nice and clean apartment in La Paz area. Lot of restaurants and and shops nearby. Quite good "German supermarket" behind the corner. It's better to choose "pool view" apartment, because that site is silent and sunny. 230 steps down to the beach, but the taxi back to the hotel costs ab. 5 €.

Was this review helpful? Yes
Johnstone, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed February 15, 2015

Masaru appears to cater mainly for Scandinavian and German tourists, consequently communication in English is difficult and frustrating especially at Reception. The receptionist chewed gum with her mouth open whilst dealing with us; very off-putting. The hotel is clean and well-serviced; breakfast was excellent but the room was sparsely furnished for self-catering; for instance, there was no kettle so we... More 

Was this review helpful? Yes
Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 28, 2015 via mobile

Worst hotel I ever stayed in...kids can no relax at pool as lifeguard wants an adult in the pool with them at all times..no entertainment at nite expect a singer on a keyboard... The only good thing about this hotel is the lovely staff in the restaurant.. Most polite and sincere....reception don't want to know if u don't speak Spanish...and... More 

Was this review helpful? Yes
Reykjavík, Gullbringusysla, Iceland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2015

The best part of this hotel is the large swimming pool and the garden surrounding it. The hotel apt i just OK, but not up to a 4 star quality as advertised by the travel agency I used. The location was fine for me, since I like walking and don´t mind hills. It is noisy at night, (from the street)... More 

Was this review helpful? Yes
Turenki, Southern Finland, Finland
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

First of all I have to say that I do not understand why I am here. We came 1 day too early from Gomera to Tenerife and wanted accomodation near By Norht Airport. This is clean, pool area that I see from my balcony looks nice. I think this is a good Place for familys and seniors. Feels safety.

Was this review helpful? Yes
Vanersborg, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2014

We spent a week in this hotel in November 2014. The staff was very polite and helpful, but it was often difficult to talk to them in english which is strange on a turist-hotel. The apartment was clean and had all things needed for making a simpler meal. The pool was 24 degrees and located in a nice and green... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

310 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (123)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (28)
Viewed
Pool/beach area (18)
Viewed
View from room (18)
Viewed
Bathroom (12)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
1:56
Videos (1)
Viewed
Other (21)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (187)
Viewed
Amenities (5)
Viewed
Apartment (56)
Viewed
Pool (32)
Viewed
Restaurants and Bars (21)
Viewed
Studio (37)
Viewed
The Hotel (36)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question