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All 81 Puerto de la Cruz hotels

Masaru Apartments

3.0 of 5 Hotel   |   Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Masaru Apartments
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Ranked #22 of 81 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed today
Sepanne Haemeenlinna, Finland
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161 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Haemeenlinna, Finland
1 review
4 of 5 stars Reviewed today NEW

This Hotel is so Quality versus Price, I really can recommend! Heated swimming pool was great and our Duplex was okay. We stayed for 4 weeks. We have stayed in quite many Puerto Hotels and this is the best for us. We do not need Room Service or Bars in the hotel. There are quite many restaurants around and near.

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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed there for five nights in a studio, which was perfect for the two of us. It is not really new or modern, but it is perfectly kept and super clean. Every staff member is pleasant and helpful. The greatest thing was the view, we could see the ocean And the Teide volcano from our lovely terrace, so we... More

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Frankfurt, Germany
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

- the staff is very friendly!!!! - great area around the hotel (walking distance to the city center) - rooms are clean - nice pool - the price and what you get in return is great We are a young couple and we stayed there for two weeks...it was a wonderul Hotel! We would def go there again!!

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Ashford, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2014

We are a group of 9 currently staying in 3 rooms at the Masaru. We are very impressed with the hotel after reading some of the previous reviews. We had a very friendly welcome and soon had the keys to our 3 room, one couple, one couple with a 6 year old and a family of 4 in a super... More

Was this review helpful? Yes 5
Rovaniemi, Finland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2014

We stayed one week in Masaru in March 2014, and were very pleased with the hotel. Hotel is very clean, and location is great! It takes ~15min walking to the city center, and there's lot of nice restaurants and shops along the way. Taxi to center is ~3,5 euros or less. We had a studio on the 3rd floor, view... More

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Riga, Latvia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 28, 2014

Great family apartments. Breakfast was very good, great variety. Big and clean pool. There was children's program each evening, daughter love it a lot. Territory is very green and beautiful. From our balcony there was a gorgeous view to mountain Teide. Great to stay with kids, no noise in the evenings. Rooms are simple, but there is small kitchen in... More

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Dartford, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 24, 2014

I personally do not like to make complaints or leave any negative comments, but I am afraid in this occasion I feel like really disappointed and need to address a few points... It was our first holiday in Tenerife and it was my birthday, so we booked our Seven night stay with Masaru Apartments. We requested a room in higher... More

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Leeds, United Kingdom
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014

We stayed for 11 nights in february 2014 having paid 588.50 euros for the two of us on room only in a studio apartment and were pleased with the deal which we had booked through K.W.A Guiding. the excellent walk guides who base their operation at the Masaru. The hotel is a modern apart-hotel with heated pool,tennis courts ,restaurant ,snack... More

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Turku, Finland
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 11, 2014

We stayed for two weeks in January 2014. The hotel is L-shaped with two rows of rooms, one row on the inside facing the pool, the outer rows face on to Calle los Robles on one side and Calle Acevino on the other. Those apartments on Calle Acevino have a view to the sea. We were on this side and... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 29, 2013

I stayed in this hotel in November for a week. After reading the Trip Advisor reviews we asked for a room on the upper levels, (as the lower rooms have noise problems). We got a room right above the reception, and this is where the nightly entertainment is. The noise was unbearable, even with earplugs. It took a complaint to... More

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Additional Information about Masaru Apartments

Address: Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Masaru Apartments 3*
Number of rooms: 233
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Also Known As:
Masaru Apartments Hotel Puerto De La Cruz
Masaru Apartments Tenerife/Puerto De La Cruz

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Pool/beach area (14)
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Family/play areas (1)
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