We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Garoe

Certificate of Excellence
Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Hotel Riu Garoe
Management photos View all
Browse nearby
Hotel Riu Garoe
Add Photo Write a Review

456 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    320
    114
    16
    6
    0
See reviews for
87
285
12
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (456)
  • Mar-May only
    (107)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (88)
All months
Belfast, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Top quality hotel in a lovely quiet area, though the centre of Puerto de la Cruz was easily accessible courtesy of the bus which ran like clockwork. Staff went out of their way to ensure everything was as near perfect as possible. The restaurant food and service was of excellent quality. We have previously stayed in this resort in other... More 

Was this review helpful? Yes 4
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our excellent quality food and easily accessible and top quality Hotel. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and... More 

darlington U.K.
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 1 week ago

Looking for a high standard hotel in the north of the island, this hotel comes highly recommended. There are many reasons why it gets outstanding reviews and I will try and explain why. The manager Mr. Hernandez, ensures guests are well looked after, and all the staff treat the guests with friendliness and courtesy. The public areas the pool and... More 

Was this review helpful? Yes 8
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank once again for your fabulous comments about our Staff and Hotel. Thank you very much for have perceived our good job and have seen great interest to satisfy our customers. Comments like immaculately gardens and pool, relaxing hotel and excellent and... More 

Beverley,East Riding of Yorkshire
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited on recommendation. Booked last minute at reduced rate so not suprised our room was at garden level. A little on the dark side but our terrace overlooked the tropical garden, banana trees , guava etc. Delightful and who wants to spend lots of time in their room? Room was very quiet so got great night sleep. Staff-always went the... More 

Was this review helpful? Yes 5
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank once again for your fabulous comments about our Staff and Hotel. Thank you very much for have perceived our good job and have seen great interest to satisfy our customers. Comments like quite room, happy staff and brilliant holiday, are beautiful... More 

barnsley
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just got back from this beautiful hotel, can not understand why it isn.t a five star, we had room 325 overlooking the pool and afternoon sun. we were greeted by champagne and fruit and flowers, its spotless , not one fly did we see in a two weeks stay, the staff seem to be genuinely extremely happy and all work... More 

Was this review helpful? Yes 5
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our beautiful Hotel, genuinely and happy staff, good quality and excellent food and reasonable prices of Mini bar. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied... More 

Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff were very welcoming, informative and polite. Our room was on the second floor with a view of the courtyard garden/pool and Mount Teide, and was kept immaculately clean, as was the rest of the hotel and beautiful grounds. We could not fault the food at breakfast and dinner, we ate later at both and the choice was varied,... More 

Was this review helpful? Yes 6
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our informative and polite welcoming, immaculately clean, beautiful grounds, lovely pool area and variety and freshly food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to... More 

Baldock, United Kingdom
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from the Hotel Riu Garoe ,This is our third visit and the hotel has much improved since our last visit five years ago.The entertainment was much improved the nights we were there.All the staff are very helpful and friendly especially the bar staff.The hotel is pleased to welcome English guests and provides a courtesy tray of teas and... More 

Was this review helpful? Yes 5
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our friendly and helpful staff. Thanks also for the good comments about our relaxing hotel, quite and good size room and good selection and variety food. These are great comments which help us to continue growing... More 

Luton, Bedfordshire
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After some years we were again able to stay at the Garoe. Virtually nothing has changed, yet in some ways ther has been a subtle improvement. The overall ambience is still terrific, English guests are treated to tea making facilities (we were nearly swamped by the number of tea sachets and milk cartons) but the range on offer has increased.... More 

Was this review helpful? Yes 5
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. First, thank to choose the Garoé hotel to spend your holiday. Thank also for the positive comments about our very good food, wonderful views and other nice experiences they you tell us in your writing. These are great comments which help us to continue growing and... More 

Worcester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 3, 2015

Quiet location within walking distance of the main resort. A shuttle bus is available on certain days. The hotel was spotlessly clean with the most attentive staff that we have encountered. Nothing was too much trouble. We enjoyed taking part in the optional Spanish lesson. We were on the third floor with a view of the pool and Mt Teide.... More 

Was this review helpful? Yes 9
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our spotlessly clean and very quite hotel. Thanks also for the good comments about our attentive staff and quite position rooms. These are great comments which help us to continue growing and providing our customers the best of us. Thanks... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed at Hotel Riu Garoe for one week in April. Food amazing, with so much choice. All in all a very comfortable, friendly, and well run hotel. Great job! If we holiday in this area in the future this is the hotel for us.

Was this review helpful? Yes 5
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. As director of this hotel I feel very satisfied by your fabulous comments about our amazing food, friendly staff and comfortable and well run Hotel. Thank you very much once again for have perceived our organization and have seen great interest to... More 

Sevenoaks, Kent
Level Contributor
170 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 stars Reviewed May 18, 2015

Stayed here for a week in early May having chosen the hotel through reference to TA. Our first impressions were very good. The room was a good size, view was reasonable and it was very clean and well cared for. We were welcomed on arrival with a soft drink and plenty of information regarding our stay. When we booked we... More 

Was this review helpful? Yes 1
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our good size, very clean and well care rooms, excellent food and lovely pool area. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that you have spent a wonderful... More 

Questions? Get answers from hotel staff and past guests. Ask a question

486 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (205)
Viewed
Hotel & grounds (63)
Viewed
Pool/beach area (26)
Viewed
Room/suite (30)
Viewed
View from room (21)
Viewed
Dining (13)
Viewed
Family/play areas (5)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (2)
Viewed
Other (39)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (270)
Viewed
Amenities (31)
Viewed
Double Standard Room (41)
Viewed
Double Superior Room (37)
Viewed
Pool (22)
Viewed
Restaurants and Bars (53)
Viewed
Suite (45)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Puerto de la Cruz hotels
0.4 mi away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#1 of 81 in Puerto de la Cruz
4.5 of 5 stars 872 reviews
0.7 mi away
Apartamentos Casablanca
Apartamentos Casablanca
#3 of 81 in Puerto de la Cruz
4.5 of 5 stars 1,054 reviews
0.8 mi away
H10 Tenerife Playa
H10 Tenerife Playa
#10 of 81 in Puerto de la Cruz
4.0 of 5 stars 1,038 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Hotel Tigaiga
Hotel Tigaiga
#2 of 81 in Puerto de la Cruz
5.0 of 5 stars 149 reviews
1.2 mi away
Hotel Puerto Palace
Hotel Puerto Palace
#11 of 81 in Puerto de la Cruz
4.0 of 5 stars 471 reviews
0.8 mi away
Catalonia Las Vegas
Catalonia Las Vegas
#9 of 81 in Puerto de la Cruz
4.0 of 5 stars 737 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Ready to book?