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Hotel Riu Garoe

Certificate of Excellence
Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Riu Garoe
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Hotel Riu Garoe
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416 reviews from our community

Traveler rating
    286
    108
    16
    6
    0
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81
260
12
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Solihull, United Kingdom
Top Contributor
59 reviews 59 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Out 8th stay at this lovely hotel. Everything about it is quality; the food, rooms, decor and the super staff who work hard to make your stay a memorable one. The setting is beautiful with tennis, crazy golf, a fantastic pool and lush gardens. We can't wait to return.

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Cambridge, UK
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent quality buffet breakfasts and dinners; stunning pool area and beautiful gardens; friendly and efficient staff; free bus into town; well appointed rooms with balcony. Pristine clean! Truly hard to beat.

Was this review helpful? Yes 2
Doncaster, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hotel Riu Garoe from 28.3.15 to 11.4.15 in room 228 which has morning sun, a lovely side sea view, overlooks a small church and has views of the coast and mountains. My daughter and her husband stayed in room 229 which has a view of Mount Teide - their room got the afternoon sun. The hotel... More 

Was this review helpful? Yes 1
Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I visited the RIU Garoe in March 2015 this was our second visit to the hotel I have to say it was as good as the first time and glad we returned ,We don't normally visit the same hotel twice normally choosing other hotels in the RIU chain to get some variety however the hotel is great... More 

Was this review helpful? Yes 2
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your second stay. Thanks for the positive comments again about our helpful and cheerful staff. Thanks also for the great choice and good selection at the buffet. These are great comments which help us to continue growing and providing our customers the best of us.... More 

Barton-upon-Humber, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here last week - managed to get good weather also.... On arrival we weren't happy with our room but that was resolved and we were moved to a higher floor and quieter area. Staff are very friendly and can't do enough for you. Entertainment was a mix - on a Sunday night 3 guys play drums and guitars... More 

Was this review helpful? Yes 1
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description on Riu Garoé Hotel. Thanks also for the positive comments about our friendly staff, amazing entertainment and cocktails, good food and clean rooms. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had... More 

North Yorkshire, United Kingdom
Top Contributor
57 reviews 57 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our first visit to the Riu Garoe will certainly not be our last. We stayed 14-28 March and like others suffered the cold and rain but despite this we had a great holiday. We requested a 'high and quiet' room and were given 325 which was just perfect. It is so good when hotels take note of special requests. Tea... More 

Was this review helpful? Yes 1
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Client, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank you very much for your wonderful comments about our large and clean rooms, pleasant and cheerful staff and excellent and plenty of choice food, these are great comments which help us to continue working at the same quality line. I would... More 

Aberdeen
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a fantastic week at this hotel. It was perfect in every way - friendly, efficient management and staff in all areas of the hotel. Our room was very comfortable and clean and the choice of food in the restaurant was excellent. We would highly recommend this hotel.

Was this review helpful? Yes 4
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our friendly and efficient staff and management, comfortable and clean rooms and excellent choice at the buffet.These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know... More 

Wiltshire
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank goodness we chose this lovely hotel for our seven night rainy holiday stay in Puerto De La Cruz. The hotel is situated in a very peaceful area of the town with access to a local shopping centre nearby should you require anything. The 20min walk into town is very pleasant, although a little steep in places but the hotel... More 

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our lovely Hotel, pleasure dining and welcoming staff. These are great comments which help us to continue growing and providing our customers the best of us. Thanks for recommending the hotel Riu Garoé and please let... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely place to stay, brilliant staff, really helpful. The food was excellent, great choice and quality. Room was ultra clean and we had 4 channels of English television, also a first was the tea/coffee making facilities in the room. The hotel put a trip on today which we went on, it was a short walk with a visit... More 

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our brilliant and helpful staff. Thanks also for the excellent comments about our great choice and excellent food and well cleaning rooms. These are great comments which help us to continue growing and providing our customers... More 

Caterham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and I - we are in our sixties - had a good 10 days in mid-February. The Garoe is a very grand building for a 4 start and is situated a bit of a walk out of the centre of Puerto ( 10 to 15 minutes) but offers modernity with an old fashioned wood Canaries style that is... More 

Was this review helpful? Yes 2
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Client, Thank you very much for the excellent comments on Riu Garoé Hotel. Comments about our modern, well organized and fashion hotel and good quality food are great comments which help us to continue working at the same quality line. Our pool is heated all year. The temperature is usually between 24 and 25 degrees, but perhaps on cold... More 

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