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Hotel Riu Garoe

4.0 of 5 Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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Certificate of Excellence 2014
Hotel Riu Garoe
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Hotel Riu Garoe
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387 reviews from our community

Traveler rating
    263
    105
    13
    6
    0
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78
237
12
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mansfield, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a weeks half board stay booked through Thomsons. On arrival we were welcomed warmly by the reception staff and were quickly taken to our rooms. We had been allocated a sea view room which was spotlessly clean and spacious. There were tea making facilities in the room which was a pleasant surprise as we wouldn't... More 

Was this review helpful? Yes 4
Glossop, United Kingdom
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in the early hours to a very warm and friendly welcome. After a complimentary drink our luggage was taken to our allocated rooms. Wow! The rooms were perfect. In the north east corner of of the hotel and separated by a private corridor, the rooms had lovely views both of the coast and mountains. Thank you! Inside the... More 

Was this review helpful? Yes 5
County Durham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No issue with the hotel however the weather was terrible and as we do not like the south of the island e.g Playa Las Americas etc we will be going to Egypt Sharm next year as the weather has always been good for us high 20 C and wall to wall sunshine. Also warm red sea and brilliant snorkelling.

Was this review helpful? Yes
London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Have just returned from a lovely week at the Riu Garoe. All the staff are excellent and I would particularly like to mention the pool staff. They keep the area around the pool spotless and are very attentive to the guests. The food is delicious with a wide selection and the wine is very reasonable - two euros for a... More 

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our excellent staff and delicious and wide selection food. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that you have spent a wonderful and relaxing holydays in our hotel.... More 

Fleet, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

We both had a truly lovely and memorable stay at Hotel Riu Garoe. Having read the reviews on trip advisor before booking we can confirm it really is as good as everyone says. The whole place was immaculately presented so that it appeared brand new rather than twelve years old. The housekeeper's were exceptionally good at maintaining the rooms, every... More 

Was this review helpful? Yes 2
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about clean rooms and very attentive and polite staff. Thanks also for the good comments about our variety and good food. These are great comments which help us to continue growing and providing our customers the best of us. Thanks for... More 

Yorkshire
Top Contributor
68 reviews 68 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 16, 2014

Firstly let me say 90%+ of the Staff were very very good, the Manager Candido L Figueroa did listen to complaints and try rectifying problems immediately and I applaud him for that. The Hotel is on the outskirts of Puerto up the Hill, great going down but hard work on the way back, so no good for people with problems... More 

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our very good staff. Thank you very much for perceive our good job and have seen great interest to satisfy our customers. Thanks also for the good comments about our big and clean rooms. These are... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed November 12, 2014

Just the cracking, relaxing holiday we needed! Superb staff everywhere, from kitchen, cleaning, bar, pool, reception, all were brilliant. Smartly presented at all times, cheerful, and pleasant. Excellent tranquil location, but with local facilities close by e.g. bars, shops, restaurants etc. All hotel facilities were top class, clean and comfortable. We had plenty of space in our room, which had... More 

Was this review helpful? Yes
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description on Riu Garoé Hotel. Thanks for the positive comments about our excellent, cheerful and pleasant Personal and clean and comfortable Hotel. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and... More 

Senior Contributor
45 reviews 45 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 10, 2014

We booked directly with the hotel, stayed two nights. It is an all inclusive hotel which is normally not my thing but for two nights it was ok. Like other reviewers say, yes, the clientele is mostly old germans, but that is not too bad. The staff at this hotel are amazingly nice and friendly, all of them, really. The... More 

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank once again for your fabulous comments about our polite and pleasant Staff. Thank you very much for have perceived our good job and have seen great interest to satisfy our customers. We will take note to improve our wifi connection. If... More 

Mold
Contributor
19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 8, 2014

What a great hotel, the staff were faultless at all times, the cleanliness was refreshingly good, the location was practically perfect and the food was a veritable banquet every evening. The wife and I stayed here for the last week in October with my wife on a half board basis. Had our tour operator ( Thomson ) given us relevant... More 

Was this review helpful? Yes 2
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for the excellent description about Riu Garoé Hotel. Thanks also for the positive comments about our impeccable staff, good clean, perfect location, pleasant, comfortable and clean rooms and very good food. These are great comments which help us to continue growing and providing our customers the best of us. We are satisfied to know... More 

Gravesend, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2014

My wife and I have just returned from two weeks holiday at this hotel and can only praise the staff. The hotel is efficiently run and there is nothing too much trouble for the staff and they are so friendly. We had read the reviews on this hotel before booking with Thomson and we were not disappointed. My wife and... More 

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent description about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our excellent food, clean hotel, well maintenance rooms and attentive staff. These are great comments which help us to continue growing and providing our customers the best of us. Thanks for recommending the hotel Riu Garoé... More 

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Additional Information about Hotel Riu Garoe

Address: Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Garoe 4*
Number of rooms: 190
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz
Hotel Style:
#1 On the Beach Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
#3 Luxury Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz

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