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All 81 Puerto de la Cruz hotels

Hotel Riu Garoe

4.0 of 5 Hotel   |   Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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96%
Ranked #4 of 81 hotels in Puerto de la Cruz
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Gilly5 Scotland
  • Reviews (360)
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360 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Scotland
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful classy hotel. The staff are polite, friendly and very hard working. The food is good and there is a wide selection at the buffets. Tables are allocated in the dining room on the first day for the whole of your stay which I thought was a bit unfair as it would have been nice to sit... More

Was this review helpful? Yes 2
Ludgershall, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Please note, if you fly late from Gatwick, your last nights food is not included and you will be charged 20 Euros per person leaving you also with a bad taste! My girlfriend and I decided to holiday in Tenerife this year. After a lot of studying on the internet, we finally chose this hotel and booked one week in... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for your comments about you stay in Riu Garoé Hotel. I apologise the delay in answering your comments, I was on holidays. Due to a misunderstanding has been erroneously billed the dinner. I pray to contact with the hotel directly at the following address:direccion@hotelgaroe.com, to tell us your account number to transfer 40 €.... More

Cottingham, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This has to be the best standard hotel in Puerto de la Cruz.We arrived fairly late in the evening after a long journey and first impressions make all the difference.Ours was this hotel has some style. We were greeted with a cool drink and checked in promptly with our luggage taken to our room immediately. The flowers which i ordered... More

Was this review helpful? Yes 7
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our courteous and polite staff, impeccable hotel, good standard food or the best standard hotel in Puerto de La Cruz. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that... More

Scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have returned one week ago from the hotel and our experience was positive in every way. Lovely spotlessly clean, spacious and comfortable bedroom overlooking what I called the Sunken Garden, a lovely space. Lovely grounds not big but never feeling crowded and a beautiful pool though a little too cold for me to get into though actually not bad... More

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our very hardworking, friendly and helpful staff, special food and lovely, clean, spacious and comfortable rooms. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know... More

Doncaster, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2014

Hotel needs to be in Madeira not Tenerife with the down market image that the island has. Location- You have to travel 90 mins from airport - very tiring. Puerto de la Cruz is a dump, like Blackpool. The building opposite what looks like an awful disrepair re-possessed hotel complex (Google Earth), an eyesore as is the adjoining land to... More

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our first class hotel with very visible management and professional team management. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful... More

New York City, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed May 16, 2014

We are from New York City USA and thought this would be an unusual trip. It was! There are very few Americans that come here. It is a long trip to get here but worth it. This hotel is one of the reasons to be in the North (We also stayed in the South). It is a beautiful very Spanish... More

Was this review helpful? Yes 6
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for the excellent comments about Riu Garoé Hotel in your recent stay. Thank you so much for your beautiful comments about our beautiful and Spanish Hotel. These are great comments which help us to continue working at the same quality line. It is pleasure for us to know that guests who travel from EE.UU... More

Benidorm
Top Contributor
50 reviews 50 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed May 15, 2014

ROOMS are perfect with extras such as Bath robes, kettle/hot drinks, fresh flowers and English TV if you want it, BBC1, ITV1 etc. Rooms are perfectly maintained and cleaned in an as new condition. RESTAURANT Although the hotel recommends smart dress for dinner, it is a relaxed policy (no shorts), most guests opt for smart casual. Allocated tables for evenings... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our well maintained and cleaned rooms and superb food and great local wines. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had... More

Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 14, 2014

This was our first stay in a Riu hotel and our second visit to Puerto de la Cruz. The hotel is situated in a quiet area about twenty minutes walk from the centre but a courtesy bus runs free from the hotel and is very punctual. Rooms in the hotel are spacious and very well looked after with tea and... More

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our spaciosus and vey well locked rooms, clean hotel, excellent choice at the buffet and reasonable drink prices. These are great comments which help us to continue growing and providing our customers the best of us.... More

Northampton, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 26, 2014

My husband and I went to the Riu Garoe for an early break 18 April until 25 April. Having not been to Tenerife before we were a bit unsure as to which area would suit us most. We arrived at the hotel at 2.00 pm and were greeted by a most pleasant receptionist who checked us in and gave us... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our well designed and maintained hotel, lovely swimming pool, ample sun beds, reasonable prices, immaculate gargens and well presented und very good food. These are great comments which help us to continue growing and providing our... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2014

This was the perfect getaway. The staff were great the room was perfect and cleanliness was outstanding. They were very helpful at the desk and great with my little boy. The location was perfect. Quiet but only small taxi ride to most local locations. The food was excellent and catered for all. It was the best food we have had... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our helpful and great staff, perfect room, excellent food, great gardens and beautiful pools. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you... More

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Additional Information about Hotel Riu Garoe

Address: Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Garoe 4*
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Puerto de la Cruz #3 Luxury Hotel in Puerto de la Cruz #3 Family Hotel in Puerto de la Cruz #3 Romantic Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
* Located in the La Paz district in Puerto de la Cruz * 4-story building * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
Number of rooms
190

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