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Hotel Riu Garoe

4.0 of 5 Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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Certificate of Excellence 2014
Hotel Riu Garoe
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Hotel Riu Garoe
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400 reviews from our community

Traveler rating
    272
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    15
    6
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80
246
12
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW via mobile

Stayed at the Hotel Riu Garoe from the 17th to 27th. Feb.Could not fault the staff the cleanliness of the rooms everybody so friendly and helpful. Being a coeliac (gluten free) person on the first evening they got the chef to show me round pointing out the things not to have even brought me gluten bread at meal times.Even had... More 

Was this review helpful? Yes 1
Worcestershire
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here from 1st - 8th February. An excellent hotel in a good position. Helpful friendly staff, good food and service. Bedroom was comfortable and bathroom facilities excellent. Hotel spotlessly clean. And NO piped music!! Only downside is that the main reception areas and hallways are rather cold. The indoor pool uninviting and the sauna was turned off too... More 

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our excellent, attentive and friendly staff, good food, good service, comfortable room and clean Hotel. These are great comments which help us to continue growing and providing our customers the best of us. I personally tell... More 

Gillingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here from 3rd feb until the 10th. Lovely hotel, food and friendly staff just a pity our room was above the KITCHEN !! Talk about noise early morning and at night !! Spoilt our holiday. Do not stay in room 121

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank once again for your fabulous comments about our Staff and good food. Thank you very much for have perceived our good job and have seen great interest to satisfy our customers. I personally tell to all the staff about your good... More 

Vantaa, Finland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a week in the end a february. Rooms were spacious. Comfy beds. The hotel pool area was nice. Although the weather was often too cold to use outside pool in that time of the year. We visited the inside pool ad sauna in the evening time. It was nice especially after long day of walking or... More 

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about our spacious and comfortable beds, excellent and variety food and very quite hotel. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had... More 

Bristol, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Its the first time we have visited Tenerife and I dont think we could have chosen a better hotel for our stay, the service, rooms, food and location were all excellent and we feel it would be wrong to single out any of the staff for special praise as they were all brilliant and there must also be a hardworking... More 

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our hotel, the service, rooms, and special praise about our staff. Thanks also for the good comments about our varied and tasty food. These are great comments which help us to continue growing and providing our customers the best of... More 

Whitby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2015

We stayed at this hotel post New Year for 10 days with our three year old grandson. The hotel is immaculate inside and out. I cannot praise the staff in all areas of the hotel for their excellent service delivered with a genuine smile. The food choice is varied and plentiful and the chefs happy to cook food to order.... More 

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our immaculately Hotel, excellent service and variety and plenty food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and relaxing... More 

Whitley Bay, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2014

This was our second visit to this hotel and one year on everything was as we remembered. The whole hotel is kept immaculate and the staff can't do enough for you. When we booked we emailed the hotel to request a mountain view and they gave us a very good room overlooking the pool with the volcano in the distance... More 

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for your Comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments again about our clean hotel, friendly staff, beautiful room and excellent food. These are great comments which help us to continue growing and providing our customers with holiday as their own. Thanks for recommending the hotel Riu Garoé... More 

Mansfield, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 15, 2014

We have just returned from a weeks half board stay booked through Thomsons. On arrival we were welcomed warmly by the reception staff and were quickly taken to our rooms. We had been allocated a sea view room which was spotlessly clean and spacious. There were tea making facilities in the room which was a pleasant surprise as we wouldn't... More 

Was this review helpful? Yes 10
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about clean, spotlessly und spacious rooms and very attentive, happy, cheerful and excellent staff. Thanks also for the good comments about our varied and tasty food. These are great comments which help us to continue growing and providing our customers the... More 

Glossop, United Kingdom
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 11, 2014

We arrived in the early hours to a very warm and friendly welcome. After a complimentary drink our luggage was taken to our allocated rooms. Wow! The rooms were perfect. In the north east corner of of the hotel and separated by a private corridor, the rooms had lovely views both of the coast and mountains. Thank you! Inside the... More 

Was this review helpful? Yes 11
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our perfect, clean and comfortable rooms, good quality and excellent food and friendly, incredibly and helpful staff. These are great comments which help us to continue growing and providing our customers the best of us. Thanks... More 

County Durham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

No issue with the hotel however the weather was terrible and as we do not like the south of the island e.g Playa Las Americas etc we will be going to Egypt Sharm next year as the weather has always been good for us high 20 C and wall to wall sunshine. Also warm red sea and brilliant snorkelling.

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for choosing the Garoé Hotel to spend your holidays. I regret that you have had bad weather during your stay in our hotel. The average temperature in Tenerife is between 22 and 23 degrees all the year. Yours Faithfully, Cándido L. Figueroa Director More 

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Additional Information about Hotel Riu Garoe

Address: Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Garoe 4*
Number of rooms: 190
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz
Hotel Style:
#1 On the Beach Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
#3 Luxury Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz

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