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All 81 Puerto de la Cruz hotels

Hotel Riu Garoe

4.0 of 5 Hotel   |   Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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Ranked #4 of 81 hotels in Puerto de la Cruz
Certificate of Excellence 2014
A recent review
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342 people have reviewed this hotel

Traveler rating
    234
    92
    10
    6
    0
See reviews for
70
209
10
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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London
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with my wife and two teenage children. The hotel is well maintained and well equipped. The welcome on arrival was very friendly and the staff in all the areas were helpful and provided very good service. Food at breakfast and at the dinner service was tasty and good quality although after two weeks it did get a... More

Was this review helpful? Yes 1
Surrey, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Hotel was fantastic.... Staff 5 star, food really good lots of choice. But..... The weather is up to 10 degrees lower in puerto del la cruz than other parts of tenerife, it is always cloudy, thick clouds above the mountains!! The town is run down like it almost closed in large parts of it, and there is not much to... More

Was this review helpful? Yes 1
uk
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can only endorse many of the reviews already given about this hotel. The staff were so friendly, always smiling and making contact. The food was excellent with plenty of choice and was always hot, (noticed back bacon on last morning, which was freshly cooked by the 'egg' chef). The whole place was spotless.The rooms were of a good size... More

Was this review helpful? Yes 5
Aylesbury, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here last month (July 14) and were totally impressed with this hotel. Everything about it was top class. The staff were all very polite and genuine. The grounds and hotel are very well maintained and extremely clean and well kept. The food, both for breakfast was of a very high standard and well presented. It is buffet style... More

Was this review helpful? Yes 3
Keswick, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best most relaxing holiday my wife and I have ever had due entirely to the efforts of the management and wonderfully trained staff and environment . It would be wrong to single anyone member of staff out Cleaned to the highest standards inside and out day in day out Food our passion can not be any better Bar service and... More

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our wonderfully trained staff, cleaned hotel, good food excellent service. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and relaxing... More

Bexleyheath, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 2 weeks at this fabulous hotel. From arrival to departure our every need was catered for. Having read other reviews we were a little apprehensive however we will certainly be going back. The hotel is situated a good 30 minute walk from town, however the walk was a part of our daily routine, finding different ways down lovely well... More

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our friendly, professional and helpful staff. Thanks also for the good comments about our great and clean rooms and high standard food. These are great comments which help us to continue growing and providing our customers... More

London, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second vist.The hotel is ideally located if you do not require sand and sea,the weather in July overcast but hot sun in afternoon.All the staff where very professional,and the hotel was spotless,food very goog with excellent selection.A small problem with requested room location,however following a disscussion with Candido this was resolvedbetter then my expectations .You can expect... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. First, thank to choose the Garoé hotel again for your holidays. Thank once again for the positive comments about our professional staff, spotless hotel and very good food. These are great comments which help us to continue growing and providing our customers with holiday as their... More

Solihull, United Kingdom
Top Contributor
55 reviews 55 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel continues to impress; The staff are wonderful, the rooms are super with beautiful views and the food is great with a varied choice. When we walk through the door we feel so comfortable. Although you can take the hotel bus we love the walk down in to town as you never have to do the same route twice.... More

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments again about our wonderful staff, super rooms with beautiful views and great and varied food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you... More

Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We chose this hotel because we'ed stayed at RIU hotels before so when we saw this one in Northern Tenerife even though it said in the Thomson brochure the transfer time was 2hrs which you should be changed because we arrived at the hotel in under 1 hour we booked straight away and the hotel was to the standard of... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our friendly and professional staff. These are great comments which help us to continue growing and providing our customers with holiday as their own. Thanks for recommending the hotel Riu Garoé and please let us know... More

Scotland
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 30, 2014

This is a beautiful classy hotel. The staff are polite, friendly and very hard working. The food is good and there is a wide selection at the buffets. Tables are allocated in the dining room on the first day for the whole of your stay which I thought was a bit unfair as it would have been nice to sit... More

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Client, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank you very much for your wonderful comments about our friendly and polite staff, beautiful classy hotel, clean and modern rooms and good and wide selection at the buffet, these are great comments which help us to continue working at the same... More

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Additional Information about Hotel Riu Garoe

Address: Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Garoe 4*
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz

456 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Puerto de la Cruz #3 Family Hotel in Puerto de la Cruz #3 Luxury Hotel in Puerto de la Cruz #4 Romantic Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
* Located in the La Paz district in Puerto de la Cruz * 4-story building * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
Number of rooms
190

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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