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Hotel Riu Garoe

Certificate of Excellence
Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 adult
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Hotel Riu Garoe
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535 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 1 week stay at this fantastic hotel, highlight of wish was the fantastic food. The room was large an very clean with a spacious bathroom and really great bath/shower. The TV had 4 UK channels which is great if you want this, it also had TV in a variety of other languages. All rooms... More 

Helpful?
Thank HelenShakespeare
Cottingham, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went at as two couples to celebrate our 60th birthdays at The Rui Garoe. Emailed Luis Hernandez the manager before hand with a few requests and he sure delivered. Adjoining rooms overlooking the pool and Mt Teide with champagne and fruit awaiting us. We have stayed here before but the welcome was fantastic. As for the hotel it is simply... More 

Helpful?
1 Thank Tony H
Matlock, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for two weeks at the end of January 2016. We took a Junior Suite since we were not sure about the weather at that time and found it to be extremely spacious and comfortable with lounge, bedroom and bathroom and even tea/coffee making facilities which is unusual in Spanish hotels. We had requested a mountain... More 

Helpful?
1 Thank maureen_ashton1
Norwich, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for one week early January arriving in time to join in the celebration of the Three Kings festival. Initially our allocated room was very disappointing due to the very strong smell of cigarette smoke and part of the main walkway to the rest of the hotel but a request to change was granted immediately and were given a... More 

Helpful?
1 Thank Janette T
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for your kind Comments. We are so glad to hear about your stay with us. It makes us very happy to receive such nice comments about our friendly and helpful staff or good variety choice at the buffet. We have shared you thank-you letter with all the staff. We will review our entertainment program... More 

Morpeth, United Kingdom
Level Contributor
132 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

Very enjoyable stay in this quiet hotel on the edge of Puerta de la Cruz. Friendly, helpful staff. Elegant bar area and lovely cocktails. The gardens are very pretty and well kept. Spacious high room and balcony on the third floor beautifully cleaned each day. Great views of the sea and Teide. We were pleasantly surprised to see a hospitality... More 

Helpful?
Thank Collybean
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our friendly and helpful staff, pretty gardens, spacious and high rooms and plenty of food choices. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that you have spent a... More 

Northumberland
Level Contributor
159 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my wife for a week early in January - we chose this hotel after perusing trip advisor reports and our desire to return to Puerto de la Cruz after a gap of 25 years or thereabouts. We've stayed in a number of Riu Hotels including Palace hotels over the years, not only in Tenerife but also in... More 

Helpful?
2 Thank TOMTOMCARIBOU
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on your recent visit. Thanks for the positive comments about friendly and polite staff, spacious and very clean rooms and plentiful and acceptable food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you... More 

Staffordshire, UK
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for the first week of January and had a lovely stay. We arrived late but they had left food in the room so we did not miss dinner which made a great first impression. The hotel was lovely and clean and all the staff were really helpful. The food was good and plentiful. There were plenty of sun beds... More 

Helpful?
2 Thank kiteflyer1
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to to choose the Garoé hotel for your holidays. Thanks once again for the positive comments about our friendly and helpful staff, lovely and clean hotel and good and plentiful food. These are great comments which help us to continue growing and providing our customers with holiday as their... More 

Poole, United Kingdom
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have recently returned from a two week holiday, one week on the Thomson , Majesty on a weeks cruise around the Canaries then onto this hotel for one weeks stay. This hotel has to be one of the very best we have ever stayed in. The accommodation was wonderful, the hotel is very modern with very nice colour scheme.... More 

Helpful?
5 Thank emily123093
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for your Comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our wonderful accommodation, modern and nice hotel, pleasing ambiance and friendly and helpful staff. These are great comments which help us to continue growing and providing our customers with holiday as their own. Thanks for recommending the... More 

South Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A beautiful hotel in a great location. We were allocated a lovely room facing south as requested, a large balcony with sun lounger, parasol, table and chairs, and being able to relax in the sun in this peaceful area was a real treat. The staff in all areas of the hotel are happy and friendly, and the food is fantastic.... More 

Helpful?
3 Thank Capricorn2016
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our friendly and happy staff and about me personally. Comments like fantastic food and beautiful hotel with great location are very good comments which help us that customers like you choose the Garoé hotel for your... More 

Stavanger, Norway
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at the Hotel Garoe. We had one week with breakfast and dinner. The dining room is well-organised and the food is fresh, varied and delicious. The dining room staff is friendly as well as efficient. The advice on room choices in the other reviews is spot on. There can be noise from the quadrangles but things... More 

Helpful?
2 Thank JoNi180
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our friendly and efficient staff, fresh, varied and delicious food and lovely views of public terraces. These are very good comments which help us that customers like you choose the Garoé hotel for your holidays. Thank... More 

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