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All 80 Puerto de la Cruz hotels

Hotel Riu Garoe

4.0 of 5 Hotel   |   Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Riu Garoe

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96%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Wyandour Cupar Fife
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332 people have reviewed this hotel

Traveler rating
    233
    86
    7
    6
    0
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62
186
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Cupar Fife
Top Contributor
115 reviews 115 reviews
46 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for eleven nights returning on the 11th April. We had a room on the second floor facing the pool which was ideal for us. The rooms are a good size with a similar balcony. The tea and coffee trays are checked and topped up daily as is the fridge with drinks, which were reasonably priced.... More

Was this review helpful? Yes 2
Eastleigh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We so enjoyed our stay at the Riu Garoe Hotel in September last year that we decided to take a spring break there as well 6 months later. Returning to the same hotel and resort is not what we usually do so soon but the hotel still managed to exceed our expectations. The food, staff and facilities at the hotel... More

Was this review helpful? Yes 4
Poole, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in the La Paz area of Puerto de la Cruz in an apartment for many years, and watched this hotel being built. It is the first time we have stayed here but we will certainly come again. We had a comfortable room with a large balcony with a view over gardens and open land, along the coast... More

Was this review helpful? Yes 6
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our smartly dressed, friendly and very helpful staff, quality and variety food and comfortable and well designed rooms. These are great comments which help us to continue growing and providing our customers the best of us.... More

Jersey
Top Contributor
53 reviews 53 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 10, 2014

Although this hotel is out of town there is a free bus service to and from the town centre. You can walk to town and it took us about an hour - the town is much larger than we thought and the beach is a lot further than we realised! The hotel room is great and has everything you need... More

Was this review helpful? Yes 7
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about our great rooms, excellent food and friendly and pleasant staff. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and relaxing... More

Warwick, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 9, 2014

I have just come back from a week in this hotel with my wife, we really enjoyed it and would recommend it to anyone. The points worth considering: - firstly the staff were excellent, polite, friendly and very helpful. - the hotel is newish and has lots of facilities, indoor and outdoor pool, squash court, gym etc - location was... More

Was this review helpful? Yes 7
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our excellent, polite, friendly and very helpful staff, perfect location, modern rooms and nice gardens. These are great comments which help us to continue growing and providing our customers the best of us. I personally tell... More

manchester U.K
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 27, 2014

Just returned from 2 weeks holiday in the Rui Garoe.This was our fourth visit in 2 years and it is an excellent hotel with wonderful staff and management.The rooms are very comfortable and the tea and coffee facilities are most welcome.The little extra touches such as fruit and cava that greet you on arrival and the fresh flowers are something... More

Was this review helpful? Yes 7
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our wonderful staff and management, comfortable and clean rooms and superb choice and high quality food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know... More

Farnham, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 18, 2014

If this hotel is a true representation of Riu hotels then we will are very likely to use them again. As frequent holiday makers to Tenerife my wife and I decided to try the North of the island knowing that maybe it would be cooler and possibly wetter than the south. This proved to be the case for our holiday.... More

Was this review helpful? Yes 7
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our friendly and helpful staff. Thanks also for the good comments about our high quality food and well cleaning Hotel. These are great comments which help us to continue growing and providing our customers with holiday... More

Carnoustie, Scotland, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 1, 2014

Firstly, I have to say that the staff are absolutely first class. Friendly, cheerful and efficient. However, we had a two week stay in a room with a bed that was so bad it actually made a farting noise every time I got off it. The bathroom was dingy and the grouting in the shower had nasty mould stains. The... More

Was this review helpful? Yes 10
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for constructive comments about Riu Garoé Hotel in your recent stay. We will take note of your comments to improve our service. It is a pity that you did not contact with our public relations or hotel management. We had helped you to take a nice holiday like the other customers. Yours Faithfully, Cándido... More

Watford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2014 via mobile

This is the best holiday hotel we have stayed in. Very difficult to find even minor faults. Choose it, you will not be disappointed. Restaurant food, buffet style, was excellent with a huge choice. Staff helpful and pleasant. Evening entertainment was in the main suited to the clientele except for a pretty dire ABBA act! Hotel location on outskirts of... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our excellent food, huge choice at the buffet, beautiful location and helpful and pleasant staff. These are great comments which help us to continue growing and providing our customers the best of us. I personally tell... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2014

We used this hotel as part of a bridge-playing group. We checked its reviews beforehand and were in no way disappointed. The variety and quality of the food (buffet style) was superb, catering for all tastes whether Spanish, British, continental European or vegetarian. The staff were uniformly friendly, helpful and attentive without being pushy. All the reception staff spoke English.... More

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our helpful and friendly staff, comfortable and clean rooms, variety and high quality food and pleasant area with beautiful views. These are great comments which help us to continue growing and providing our customers with holiday as their own. We... More

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Additional Information about Hotel Riu Garoe

Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz
Address: Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
#3 Luxury Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Garoe 4*
Official Description (provided by the hotel):
* Located in the La Paz district in Puerto de la Cruz * 4-story building * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
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