We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Garoe

Certificate of Excellence
Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Hotel Riu Garoe
Management photos View all
Browse nearby
Hotel Riu Garoe
Rate this Hotel

405 reviews from our community

Traveler rating
    276
    108
    15
    6
    0
See reviews for
80
251
12
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (405)
  • Mar-May only
    (80)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (116)
  • Dec-Feb only
    (88)
All months
Newcastle upon Tyne, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a lovely place to stay, brilliant staff, really helpful. The food was excellent, great choice and quality. Room was ultra clean and we had 4 channels of English television, also a first was the tea/coffee making facilities in the room. The hotel put a trip on today which we went on, it was a short walk with a visit... More 

Was this review helpful? Yes 3
Caterham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I - we are in our sixties - had a good 10 days in mid-February. The Garoe is a very grand building for a 4 start and is situated a bit of a walk out of the centre of Puerto ( 10 to 15 minutes) but offers modernity with an old fashioned wood Canaries style that is... More 

Was this review helpful? Yes 2
FIFE
Contributor
16 reviews 16 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned 7 nights at Riu Garoe 1st-8th March. Had room 216 looking towards small church + side sea view, sun on balcony in morning (only a few morning's during our stay).Hotel spotless,staff all so friendly. The restaurant was excellent , we were second sitting 20.15 onwards, with same table each evening, great choice at buffet,so much choice at each... More 

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Client, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank you very much for your wonderful comments about our friendly staff, spotless hotel, excellent restaurant, immaculate pool area and great choice buffet, these are great comments which help us to continue working at the same quality line. I would like to... More 

Charlestown, null, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel from 20th to 27th February .From the hassle free check in to the day of departure we could not find a fault. We were allocated a ground floor room facing the swimming pool which suited us just fine as it was quiet and convenient for all public areas of the hotel .The weather was a bit... More 

Was this review helpful? Yes 2
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. First, thank to choose the Garoé hotel for your holidays. Thank once again for the positive comments about our efficient staff, immaculate hotel, excellent food and great choice buffet. These are great comments which help us to continue growing and providing our customers with holiday as... More 

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed from Feb 24th to March 8th. The hotel is lovely. The staff are very helpful and welcoming. Nothing was too much trouble. The food was good and variable. The bedroom was clean and comfortable with a lovely balcony. The facilities were well laid out: tennis, table tennis and crazy golf in addition to the pools and fitnesss centre.... More 

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our helpful and welcoming staff. Thanks also for the good comments about our lovely hotel, variable and good food and clean and comfortable room. These are great comments which help us to continue growing and providing... More 

Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at the Hotel Riu Garoe from the 17th to 27th. Feb.Could not fault the staff the cleanliness of the rooms everybody so friendly and helpful. Being a coeliac (gluten free) person on the first evening they got the chef to show me round pointing out the things not to have even brought me gluten bread at meal times.Even had... More 

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our friendly and helpful staff and clean rooms. These are beautiful comments which help us to continue working at the same quality line. Thank you for spending your holidays with us, and let us know in advance to offer you... More 

Worcestershire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 13, 2015

We stayed here from 1st - 8th February. An excellent hotel in a good position. Helpful friendly staff, good food and service. Bedroom was comfortable and bathroom facilities excellent. Hotel spotlessly clean. And NO piped music!! Only downside is that the main reception areas and hallways are rather cold. The indoor pool uninviting and the sauna was turned off too... More 

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments about our excellent, attentive and friendly staff, good food, good service, comfortable room and clean Hotel. These are great comments which help us to continue growing and providing our customers the best of us. I personally tell... More 

Gillingham, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 11, 2015

We stayed here from 3rd feb until the 10th. Lovely hotel, food and friendly staff just a pity our room was above the KITCHEN !! Talk about noise early morning and at night !! Spoilt our holiday. Do not stay in room 121

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank once again for your fabulous comments about our Staff and good food. Thank you very much for have perceived our good job and have seen great interest to satisfy our customers. I personally tell to all the staff about your good... More 

Vantaa, Finland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 6, 2015

We stayed here for a week in the end a february. Rooms were spacious. Comfy beds. The hotel pool area was nice. Although the weather was often too cold to use outside pool in that time of the year. We visited the inside pool ad sauna in the evening time. It was nice especially after long day of walking or... More 

Was this review helpful? Yes 8
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about our spacious and comfortable beds, excellent and variety food and very quite hotel. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had... More 

Bristol, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2015

Its the first time we have visited Tenerife and I dont think we could have chosen a better hotel for our stay, the service, rooms, food and location were all excellent and we feel it would be wrong to single out any of the staff for special praise as they were all brilliant and there must also be a hardworking... More 

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our hotel, the service, rooms, and special praise about our staff. Thanks also for the good comments about our varied and tasty food. These are great comments which help us to continue growing and providing our customers the best of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

474 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (193)
Viewed
Hotel & grounds (56)
Viewed
View from room (21)
Viewed
Dining (13)
Viewed
Pool/beach area (25)
Viewed
Room/suite (30)
Viewed
Family/play areas (4)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (2)
Viewed
Other (36)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (270)
Viewed
Amenities (31)
Viewed
Double Standard Room (41)
Viewed
Double Superior Room (37)
Viewed
Pool (22)
Viewed
Restaurants and Bars (53)
Viewed
Suite (45)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question