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All 81 Puerto de la Cruz hotels

Hotel Riu Garoe

4.0 of 5 Hotel   |   Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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96%
Ranked #4 of 81 hotels in Puerto de la Cruz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
davidc7021 London, United Kingdom
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334 people have reviewed this hotel

Traveler rating
    231
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67
204
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my second vist.The hotel is ideally located if you do not require sand and sea,the weather in July overcast but hot sun in afternoon.All the staff where very professional,and the hotel was spotless,food very goog with excellent selection.A small problem with requested room location,however following a disscussion with Candido this was resolvedbetter then my expectations .You can expect... More

Was this review helpful? Yes
Solihull, United Kingdom
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel continues to impress; The staff are wonderful, the rooms are super with beautiful views and the food is great with a varied choice. When we walk through the door we feel so comfortable. Although you can take the hotel bus we love the walk down in to town as you never have to do the same route twice.... More

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel because we'ed stayed at RIU hotels before so when we saw this one in Northern Tenerife even though it said in the Thomson brochure the transfer time was 2hrs which you should be changed because we arrived at the hotel in under 1 hour we booked straight away and the hotel was to the standard of... More

Was this review helpful? Yes 4
Scotland
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a beautiful classy hotel. The staff are polite, friendly and very hard working. The food is good and there is a wide selection at the buffets. Tables are allocated in the dining room on the first day for the whole of your stay which I thought was a bit unfair as it would have been nice to sit... More

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Client, Thank you very much for the excellent comments on Riu Garoé Hotel in your recent stay. Thank you very much for your wonderful comments about our friendly and polite staff, beautiful classy hotel, clean and modern rooms and good and wide selection at the buffet, these are great comments which help us to continue working at the same... More

Ludgershall, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 20, 2014

Please note, if you fly late from Gatwick, your last nights food is not included and you will be charged 20 Euros per person leaving you also with a bad taste! My girlfriend and I decided to holiday in Tenerife this year. After a lot of studying on the internet, we finally chose this hotel and booked one week in... More

Was this review helpful? Yes 4
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for your comments about you stay in Riu Garoé Hotel. I apologise the delay in answering your comments, I was on holidays. Due to a misunderstanding has been erroneously billed the dinner. I pray to contact with the hotel directly at the following address:direccion@hotelgaroe.com, to tell us your account number to transfer 40 €.... More

Cottingham, United Kingdom
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 9, 2014

This has to be the best standard hotel in Puerto de la Cruz.We arrived fairly late in the evening after a long journey and first impressions make all the difference.Ours was this hotel has some style. We were greeted with a cool drink and checked in promptly with our luggage taken to our room immediately. The flowers which i ordered... More

Was this review helpful? Yes 7
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our courteous and polite staff, impeccable hotel, good standard food or the best standard hotel in Puerto de La Cruz. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that... More

Scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 7, 2014

We have returned one week ago from the hotel and our experience was positive in every way. Lovely spotlessly clean, spacious and comfortable bedroom overlooking what I called the Sunken Garden, a lovely space. Lovely grounds not big but never feeling crowded and a beautiful pool though a little too cold for me to get into though actually not bad... More

Was this review helpful? Yes 1
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our very hardworking, friendly and helpful staff, special food and lovely, clean, spacious and comfortable rooms. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know... More

Doncaster, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2014

Hotel needs to be in Madeira not Tenerife with the down market image that the island has. Location- You have to travel 90 mins from airport - very tiring. Puerto de la Cruz is a dump, like Blackpool. The building opposite what looks like an awful disrepair re-possessed hotel complex (Google Earth), an eyesore as is the adjoining land to... More

Was this review helpful? Yes 3
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our first class hotel with very visible management and professional team management. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful... More

New York City, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed May 16, 2014

We are from New York City USA and thought this would be an unusual trip. It was! There are very few Americans that come here. It is a long trip to get here but worth it. This hotel is one of the reasons to be in the North (We also stayed in the South). It is a beautiful very Spanish... More

Was this review helpful? Yes 6
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you so much for the excellent comments about Riu Garoé Hotel in your recent stay. Thank you so much for your beautiful comments about our beautiful and Spanish Hotel. These are great comments which help us to continue working at the same quality line. It is pleasure for us to know that guests who travel from EE.UU... More

Benidorm
Top Contributor
52 reviews 52 reviews
34 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed May 15, 2014

ROOMS are perfect with extras such as Bath robes, kettle/hot drinks, fresh flowers and English TV if you want it, BBC1, ITV1 etc. Rooms are perfectly maintained and cleaned in an as new condition. RESTAURANT Although the hotel recommends smart dress for dinner, it is a relaxed policy (no shorts), most guests opt for smart casual. Allocated tables for evenings... More

Was this review helpful? Yes 5
Candido-Figueroa, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent Comments about Riu Garoé Hotel. Thanks for the positive comments about our well maintained and cleaned rooms and superb food and great local wines. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had... More

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Additional Information about Hotel Riu Garoe

Address: Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Garoe 4*
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz

456 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Puerto de la Cruz #3 Luxury Hotel in Puerto de la Cruz #3 Family Hotel in Puerto de la Cruz #4 Spa Hotel in Puerto de la Cruz #4 Romantic Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
* Located in the La Paz district in Puerto de la Cruz * 4-story building * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
Number of rooms
190

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