Very good hotel with excellent staff, they really cannot do enough for you. Felt a little alien as 99% of the other guests are spanish, shame about the kids animation team as none english speaking made it very difficult for my children to get involved. But by the 4th day they met a child who could speak both languages so... More

This is in addition to one I have already written about the hotel in response to reviews of others. The slide is for everyone not just the 2-4, whilst I was there it was the adults who were enjoying it, the kids didn't get too much of a look in and the adults ranged from 40-82! If you go with... More

I have been to Puerto twice before and stayed in other hotels, and I have also been to carnival once before as I was doing this time. I had seen this hotel on one of my walks and though it rather grand. Really the hotel is above average but some of the probs could make it less so for the... More

Never seen worst hotel staff attitude in my life, starting with a lady that used the hotel manager room, so we could only assume that who she was... If you come with a lot of luagage, get prepared to carry it on your own, on the stairs leading to the lobby - also later, the elevator is so tiny, that... More

Read the reviews and booked. Found this on the interned. The slide is very much for the 2-4 year olds needless to say our 9 year old grandson was totally bored here. DO not come here out of season with english children...However must agree with the last review. the hotel is dated full of internationals who really dont seem to... More

We arrived late in the evening of the 17th. September, 2007, for a 14 night holiday at what has been classed as a good hotel. Unfortunately this has changed in recent months as the hotel has moved to an `all inclusive` status which has ruined it. Additionally, cost cutting (presumably to support the change in status) has also caused facilities... More

This hotel has gardens of great variety including one with music playing and water trickling along special channels. The hotel is full of friendly staff, serves good food and is a very comfortable place to stay. There is absolutely NO TRAFFIC NOISE . There are splendid views of Mt Teide. This is the ideal place to relax and be at... More