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diverhotel Tenerife Spa&Garden

4.0 of 5 Urb El Durazno s/n, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Playacanaria Spa Hotel)
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474 reviews from our community

Traveler rating
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    89
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293
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here with my partner and his two children. We had a fantastic two weeks. Yes the hotel is a bit of a walk from the town, but that did not bother us. We enjoyed the walk. The food is excellent,with something for everyone. It is a very Spanish hotel, but you are in spain, and I found everyone... More

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Somerset
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As already advised in previous reviews, this hotel is away from the centre of Puerto de la Cruz in the middle of a residential area. This does mean though that it is a great spot for a relaxing holiday, with beautiful gardens and a lovely pool area with views of Mount Teide. I booked All-Inclusive and was initially allocated room... More

Was this review helpful? Yes 1
Dublin, Ireland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just had a pleasant week (Nov.11-18,2014) at this hotel which is also known as the Playa Blanca.It ticks all the important boxes for me, comfortable bed,quiet location,plenty of hot water,clean environment,friendly staff, nice food(wholesome but not gourmet), beautiful pools and gardens. My husband and I (60's age group) walked to Botanical gardens,super-market and coast walk from this lovely neighborhood plus... More

Was this review helpful? Yes 3
Llanelli, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel in the second week of November with my 80 yr old Mother. We had a lovely time, the rooms were of a good size, plenty of wardrobe space & drawers. They were clean & fresh towels provided every day if you wished. The balcony was also a good size & overlooked the pool & surrounding... More

Was this review helpful? Yes 1
Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Everything about this hotel, with the exception of the view over the hills and mountain is disgusting. Other reviews have said it already - the whole hotel is dated and in need of investment and refurbishment. Everywhere is shabby and dingy. Our room, especially the bathroom was dirty, with dust, mould, damaged furniture and stained bedcovers - this is definitely... More

Was this review helpful? Yes 1
Coventry, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

Middle of nowhere.... On arrival had no change for taxi and reception said they have none and basically dint give me time of day. As I came back in once I had sorted the taxi fare the guy behind the reception hesitantly got up to check me in. Hotel is in the middle of no where- rooms are drab (319)... More

Was this review helpful? Yes 1
Coventry
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Middle of nowhere.... On arrival had no change for taxi and reception said they had none didn't give me time of day. As I came back in once I had sorted the taxi fare I went to check in ,the guy behind the reception hesitantly got up as if I was bothering him. Hotel is in the middle of no... More

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just back from a week here on a solo trip. Was given a room on the 3rd floor with views over the pool area and mt teide in the distance. The Good Points; The room was basic but adequate with a double bed in and plenty of storage space. I was B&B and I have to say the breakfast was... More

Was this review helpful? Yes 3
P-Stor, Gerente at diverhotel Tenerife Spa&Garden, responded to this review

Dear Guest: On behalf of the whole staff and myself, I would like to say thank you for making us your comments. The gym will be complete with all the machinery in a week. I feel that during his stay were not ready. We change location to the gym the next time you visit us can enjoy it better. I... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Well I stay in the hotel in October yi know , the hotel was in good area , good service and lovely weather , but I recently went on booking were it's grossly over priced for another stay in nov , 10,000 for 10 nights , if you go onto the hotels own website it's 1100 euros for the same... More

Was this review helpful? Yes 1
P-Stor, Gerente at diverhotel Tenerife Spa&Garden, responded to this review

Dear Guest, I am delighted to receive your comments. About prices may other customers find an offer. We usually have the same price for everyone. Can you be also the cost of the flight. We once again thank you and are looking forward welcoming you to any of our establishments. Best Regards M ª Carmen Diaz Manager Diverhotel Tenerife Spa... More

Beijing
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 4, 2014

Returned a few days ago, very happy with this hotel, clean and tidy rooms. Great selection of food with drinks included. Nice pool with slide and jacuzzi for adults only. Bit of a trek up the hill, but there is a free shuttle bus that you to puerto de la cruz shopping area. A lot of Spanish people holiday here,... More

Was this review helpful? Yes 7
P-Stor, Gerente at diverhotel Tenerife Spa&Garden, responded to this review

Dear guest, Thank you for sharing your experience whith us. Al staff and I are delighted by your kind comments. We want all our guest leave happy as the title of his commentary. We hope to return soon. We once again thank you and are looking forward welcoming you to any of our establishments. Best Regards M ª Carmen Diaz... More

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Additional Information about diverhotel Tenerife Spa&Garden

Address: Urb El Durazno s/n, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Playacanaria Spa Hotel)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — diverhotel Tenerife Spa&Garden 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Playacanaria Hotel Puerto De La Cruz
Hotel Playacanaria
Diverhotel Tenerife Spa&Garden Puerto De La Cruz

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