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La Carabela Apartments

El Botanico s/n | Calle Richard J Yeoward 3, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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La Carabela Apartments
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112 Reviews from our TripAdvisor Community

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Traveler rating
    11
    37
    39
    9
    16
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45
13
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Italian first
  • Polish first
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    (112)
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    (28)
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    (33)
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  • Dec-Feb only
    (22)
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Nottingham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for a week in August. The apartments were cleaned every day and the maid was really conscientious. Having read reviews before we went I was expecting there to be some difficulties but I can happily say the complaints I read were nothing like the holiday we had - and I'm picky! The receptionists were friendly, polite and extremely... More 

Was this review helpful? Yes 1
Qmanagerservice, Director de Relaciones Públicas at La Carabela Apartments, responded to this review

Dear Customer, Thank you for taking the time to share your experience with us on TripAdvisor, and we are delighted to know that you enjoyed your stay at our hotel. As for our location, noting that it allows us to place ourselves in a quiet residential area, where there also are shops and restaurants nearby. We will be delighted to... More 

Lilongwe, Malawi
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here (room 201) for the whole of July 2015. I chose it because it mentioned self-catering, breakfast included and free wifi in rooms; things I need for a longer stay. The room was basic and clean. The bath and shower were both good with great water pressure. The beds were comfortable enough and the room was cleaned and... More 

Was this review helpful? Yes 2
Qmanagerservice, Director de Relaciones Públicas at La Carabela Apartments, responded to this review
Google Translation

Estimado cliente, Agradecemos su opinión y tomamos nota de sus comentarios para mejorar nuestros servicios. En cuanto a la WIFI... More 

Travelers are raving about these Puerto de la Cruz hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2015

After having stayed the first week in july2015 we were self catering. The apartment was small & very basic. In need of some updating & decorating. Very happy with the cleaning service everyday. Clean towels & beds made everyday. Although I did have to give the outside table & chairs a good wipe down before we used them. No kettle.... More 

Was this review helpful? Yes 1
Qmanagerservice, Director de Relaciones Públicas at La Carabela Apartments, responded to this review
Google Translation

Estimados huéspedes, Agradecemos haya dedicado un momento a dar su opinión, y nos congratulamos de que haya disfrutado de su... More 

Leicester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 4, 2015

Considering that Tenerife was in the throes of its worst winter for 15 years we had a great time. Still much warmer than home and the apartments were worth every penny we paid. Rooms cleaned everyday except sunday and staff all friendly and cheerful. Reception always helpful and dealt with room requests, ie bathroom light bulb blowing, very quickly. L... More 

Was this review helpful? Yes 1
Gloucester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 8, 2015

We were lucky - allocated the room on its own right at the top on the roof - great views and very peaceful. There did seem to be quite a bit of noise below from groups of younger people so the main hotel might be less peaceful. Breakfast was ok - nothing special but perfectly adequate. The room was clean... More 

Was this review helpful? Yes 2
Westville, South Africa
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 7, 2015

On arrival, the first impression is very good ...a lovely outside area with an atrium ... but the apartments themselves are VERY basic ... to the extent of being quite stark. The kitchenette area was lacking in essentials like a toaster, and my fridge had to be given 2 shoves to get it to close properly. However ... clean, hot... More 

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Sutton Coldfield
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 15, 2015

We were self-catering so we did not eat here, however the food looked and smelled fine. The view from our apartment over the mountains was stunning. The apartment was cleaned every day except Sunday, and all the staff we spoke to were very helpful. We had one problem in our apartment, the cooking ring was broken and this was repaired... More 

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Oxford, England, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed January 9, 2015

This is a nice hotel friendly and helpful staff but what sadly lets its down is the poor quality of food I.e. overcooked vegetables, fish fingers and nuggets for adults and no conception of vegetarians along with the food temperatures I.e. tepid at best. But the salad bar in there favour was very good. Please dont remove this review as... More 

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Mold, United Kingdom
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed December 31, 2014

Unfortunately got the basement apartment which is not ideal. Our holiday was very cheap so HEY we don't go on hols to stay in a room so lets not be negative you get what you pay for. Location great lots of local restaurants and the apartment bar and staff very friendly. A great walk down to Town and a good... More 

Was this review helpful? Yes 4
london
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 28, 2014

I'm guessing from the other reviews there's a lot of variety in the rooms. Our apartment was on second floor, down from the pool, and was very dated (1970s brown bathroom suite, woodchip walls and louvre windows). It didn't feel very secure, the front door was battered, hard to close and had a very poor lock, and an equally insecure... More 

Was this review helpful? Yes 1
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