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All 81 Puerto de la Cruz hotels

Apartments Casablanca

3.0 of 5 Hotel   |   C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
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Apartments Casablanca
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95%
Ranked #3 of 81 hotels in Puerto de la Cruz
A recent review
3 of 5 stars reviewed today
Mike J Manchester, United Kingdom
  • Reviews (742)
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  • Room tips (165)
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742 people have reviewed this hotel

Traveler rating
    498
    198
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236
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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English first
Manchester, United Kingdom
1 review
3 of 5 stars Reviewed today NEW

I have just spent two weeks at the Casablanca Apts . Our party consisted 4 Adults and 4 teenagers. The complex and apartments are of a good standard.They are well maintained and very clean. There is room cleaning on a daily basis. The reception staff are helpful and engaging. I have a few issues with what appear to be the... More

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Milton Keynes
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a week at Casablanca - so wish we'd booked longer. Great apartments...very well equipped... Coffee Percolator, Sandwich Toaster, Microwave, lots of cutlery, pots & pans - although we didn't use much as so cheap to eat out with many lovely bars just down in the town. Take a hair dryer as theirs only blows! Hot... More

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just come back from these wonderful apartments, had a great week x We had a two bedroom apartment on the ground floor and it was perfect, spotlessly clean and everything you needed was at hand. The pool area was lovely and clean and perfect for kids and adults alike, plenty of beds available. The staff were very helpful and went... More

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scotland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We are just back from a 2 week holiday at Casablanca. Absolutely fabulous complex. Very clean, well maintained and very relaxed. The staff were really fantastic, especially the Reception staff, who were so helpful, kind and considerate. The resort is very multinational which gives a great athmosphere. The bar has entertainment with some excellent acts and the provision for adults... More

Was this review helpful? Yes 1
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Client, Thank you very much for your great contribution to our profile on Tripadvisor. We a really proud that satisfied travelers share their experiences in our resort. We are pleased that you have enjoyed our facilities and the service provided by our employees. We really consider your contributions to improve our services, since in the resort we all strive... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a short holiday at the Casablanca, it was Fab, the resort was buzzing with fiestas, music festivals etc, loads to see and do. The casablanca was full of multinational guests which made for a very nice atmosphere. The apartment that i was allocated was very well presented and clean, in fact all i could wish for. The... More

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JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for your comments posted on Trip Advisor regarding your stay with us.We want to thank you for the time spent performing this review, it will be very useful to improve our services and to other travelers interested in visiting our resort. Our is an international resort in which you can find all facilities in order to... More

Derbyshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We go to Casablanca May/June every year and we love it. excellent staff, clean and well serviced accommodation. The resort is kept immaculate, the standards have never varied over the years, there is maintenance and improvements taking place all the time, with a large maintenance staff, who not intrusive.

Was this review helpful? Yes 3
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Chris, first of all thank you for your continued support and for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer... More

Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from a 2 week holiday here with jet 2. We stayed on the 3rd floor above the reception in a 2 Bedroom apartment. The apartment was a very good size; the kitchen was well equiped too. The entire complex is well maintained. Hard to pick any faults. It is a very good 3 star self catering complex. The... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Murray, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. At least... More

Stenløse
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Casablanca is perfect for both family, friends and business. It's right in the middle of Puerto de la Cruz, and only 5-8 minutes away from the nearest beach. There's great shopping opportunities and beautiful nature all around. Casablanca has a very friendly staff, and everything here is clean, functional and well-managed. We've been staying here at least once a year... More

Was this review helpful? Yes 1
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear member, first of all thank you for your loyalty and for recommending our apartments to other travelers. Our resort is in a privileged position on top of a hill a few minutes walking from the center of the city with its leisure facilities and entertainment but in a more quiet area. Taxi service offers quite economical rates to solve... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had a 10 night stay in a 1 bed appartment. Our apartment was overlooking the bar area so we were able to sit on our balcony and watch the entertainment. Room was Ideal and staff very helpfull bringing us fans to keep cool and fixing our internet when it decided not to work. Restraunt sold great snack type meals and... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Michelle, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Our hill... More

Lisburn, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited Club Casablanca for 3 weeks in June and had a lovely relaxing holiday as usual. We have been visiting every year for over 10 years. The resort just continues to improve and the changes to the swimming pool with the new ramp and steps have added to the facilities and it is a joy to see everyone enjoying themselves.... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Patricia, first of all thank you very much for your loyalty. We are glad that you passed again a relaxing holiday in our resort. As always, year after year, we keep improving our facilities and care for our customers to find comfortable and great holiday apartments. The staff is always ready and willing to help. Thank you also for... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(9)
  • Reception staff(6)
  • Evening entertainment(5)
  • Pool area(3)

Additional Information about Apartments Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartments Casablanca 3*
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartments Casablanca Tenerife/Puerto De La Cruz

667 photos of this hotel

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Pool/beach area (25)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (35)
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Double Room with Pool View (71)
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Single Room (76)
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Single Room with Mountain View (75)
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The Hotel (44)

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style
#1 Family Hotel in Puerto de la Cruz #3 Romantic Hotel in Puerto de la Cruz
Hotel Class
Number of rooms
287

Questions & Answers

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2 questions

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