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Apartments Casablanca

3.0 of 5 C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
#2 of 81 Hotels in Puerto de la Cruz
802 Reviews 4.5 of 5 stars
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Apartments Casablanca
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Apartments Casablanca
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802 reviews from our community

Traveler rating
    540
    214
    37
    8
    3
See reviews for
258
370
9
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
  • All months
    (802)
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    (179)
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    (239)
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    (215)
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    (169)
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Carluke, Scotland, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Excellent holiday stay. Very informative and friendly reception staff, first resort to offer transfer of luggage to apartment. Greatly appreciated as my husband is disabled, also consideration given to his disability in the allocation of a suitable apartment. The service is beyond reproach in every area of the complex. We were in Block A with poolside view. Complex is well... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

Really peaceful and quiet,the size of apartments are not small and comfortable . The personal is really friendly ... Our fridge was working to loud and in 1 hour they completely changed it with a new one !didn't need to say it twice. perfect !!! more suitable for family's

Was this review helpful? Yes 1
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Karina, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More

Antwerp
Top Contributor
51 reviews 51 reviews
21 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, well located complex of hotel cum apartments. Well maintained, friendly and customer oriented staff. Small pool, but if one goes early plenty of space to exercise. Ask for a room or apartment on the Calz. Martianez side. Ideal place to explore the leafy part of the island. English church nearby.

Was this review helpful? Yes 3
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More

Bolton, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Best apartments we have ever stayed in.Staff very friendly and helpful.Very clean and spacious rooms.Great breakfasts and bar snacks.Fabulous pool and gardens.Good entertainment in the evenings.All in all totally relaxing.............cannot fault it !!

Was this review helpful? Yes 5
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are very happy that your stay was a positive experience and that you enjoyed your time with us. We are very glad to hear such a nice words about the accommodation, bar, gardens and our team. We are looking forward to welcome you... More

London
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is brilliant. Seriously, I'd really struggle to fault it but for the sake of balance I'll try somewhere near the end of this review. My wife and 2 young children (4 and 1) stayed for 2 weeks and we had a lovely time. The 1 bedroom apartment was spacious and impeccably clean. The kitchenette was very well equipped... More

Was this review helpful? Yes 3
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you very much for spending part of your time to write this detailed review, which we hope will help other tourists in choosing us to enjoy our services. We're glad you´ve enjoyed our facilities, our services and the availability and helpfulness of our staff. Fortunately, in the summer months our resort has been full and this has... More

Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely apartments very clean and spacious.the staff from the reception to the bar were very friendly and helpful.The food was ok if you were looking for simple and easy snacks.The pool and sun-bed area is well laid out which made it very relaxing.The complex is at the top of a steep hill but a nice short walk down to the... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More

Worcester
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Somewhere around my tenth stay at the Casablanca apartments and it still hasn't lost any of it's appeal. Friendly and helpful front desk staff, pleasant bar/waiting staff and fantastic maid service. Rooms are spacious and well appointed, kitchen well armed with all gadgets - spotlessly clean and cpmfortable. Can't recommende the place enough and could never foressee myself staying anywhere... More

Was this review helpful? Yes
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Before all, thank you very much for your fidelity, we hope to keep count on it. We really appreciate your comments on Tripadvisor because the opinions of our customers are what make us improve every day. We are pleased to know that you still appreciate the care provided as well as the facilities and environment in which the... More

Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was our first time here and it was really enjoyable. The facilites are very good, and all the staff very friendly, from the doorman right through to the "kids" entertainers. My only gripes are the balconies are very small for the majority of the rooms and no air conditioning. Minor moans really. Food was ok, but a short taxi... More

Was this review helpful? Yes
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Phil, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Our apartments... More

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It is a good place to get relax and enjoy the nice attention of the staff. The facilities are in good condition. The breakfast is so tasty there, tortilla espanola, eggs and great sandwiches you can eat at the restorant. Taking advantage to have a refrigerator and a good kitchen is important for some people just in case and you... More

Was this review helpful? Yes 1
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We think... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is the best value for money we have ever stayed in. The bar staff were always happy and smiling (apart from the one barman) and all speak excellent English. The apartment was spotless and complimentary wine, water and shower gel/shampoo, the kitchen was well stocked and using the phone in the apartment (to phone home) was cheaper than... More

Was this review helpful? Yes
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion on Tripadvisor. We always endeavour to maintain the highest standards throughout all our facilities and to meet the wishes and expectations of our guests. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(9)
  • Reception staff(6)
  • Evening entertainment(5)
  • Pool area(3)

Additional Information about Apartments Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartments Casablanca 3*
Number of rooms: 287
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartments Casablanca Tenerife/Puerto De La Cruz

692 photos of this hotel

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Single Room (76)
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Single Room with Mountain View (75)
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The Hotel (44)

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