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All 81 Puerto de la Cruz hotels

Apartments Casablanca

3.0 of 5 Hotel   |   C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
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Apartments Casablanca
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Ranked #3 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 4 days ago
steve s Leeds, United Kingdom
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764 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Leeds, United Kingdom
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just finished a 2 week break, had heard lotsof good stories about the place and they were all true. Friendly helpful staff and a tight management team mean that cleaning and maintenance are well to the fore - Our 1 bed apartment was spotless and well supplied with the things we needed to cater for ourselves including a welcome bottle... More

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Newark-on-Trent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed a week here and felt at home straight away. The room and everywhere around the reception and pool area are very clean. The staff are very helpful and speak perfect English. You can find out everything you want to know about Tenerife from them and book most attractions at very good discount. The apartments are... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW

We spent two weeks here in July 2014 - 2 adults, 2 teenagers and a 4 year old. We had a studio apartment and a 2 bedroom apartment. The apartment was very spacious with a well equipped kitchen. We went on a few excursions which we booked through the hotel. The reception staff are extremely helpful. We used also used... More

Was this review helpful? Yes 1
Canterbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We'd read the reviews on Trip Advisor and we weren't disappointed. The staff were very friendly and the apartment was clean, tidy and had everything we could want. We had a two bed apartment and there was enough space for two adults and two children without feeling we were on top of each other. The staff were helpful with details... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have a timeshare here and return each year. The place is kept spotless and this year they have renovated the pool area and installed a kids pool. Cleaners are excellent and all of the staff so helpful and you are not hounded by them trying to sell you timeshares. Downside is that it is up a steep hill so... More

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Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
82 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 1 week ago

The apartments are clean, spacious and well appointed but I suspect some are quieter than others. I would avoid first floor units and anything facing the pool/games area since that is where people gather all day and in the evenings for the live music and entertainment. The welcome bottle of wine was a sweet touch and the staff very friendly... More

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Aberdeen, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We saw all the amazing reviews and myself and my girlfriend gave this place a try. I was amazed at the incredible facilities, cleanliness and location of the place. Top of the range. The staff are great - they literally go above and beyond. There was a star gazing trip up the mountain that we wanted to go on but... More

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Nottingham, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I found the help from staff to be first class, both at the resort and with email exchanges prior to arrival. The apartment was very clean, well appointed and little things such as an arrival basket of fruit and bottle of water and bottle of wine (RCI members and exchange) were a lovely touch. Little things like having washing up... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This is our second year here and still represents great value. The apartments are immaculate and staff very friendly and helpful. A couple of bar staff have off days but on the whole they are too excellent. Reception extremely helpful, daytime entertainment great if you want to join in. I would say the only slight negatives are nighttime entertainment could... More

Was this review helpful? Yes 1
Cumbria, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

exellent apartment, very helpfull staff and reception, cleaning of the apartment was excellent, have stayed at Casablanca for the last 24years and no regrets.beer very cheap and food reasonable,the alterations to the pool are good and every year we we visit something new has been added to the apartment.

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Hotel Summarization (Beta)

What travelers say

  • Very clean(9)
  • Reception staff(6)
  • Evening entertainment(5)
  • Pool area(3)

Additional Information about Apartments Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartments Casablanca 3*
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartments Casablanca Tenerife/Puerto De La Cruz

678 photos of this hotel

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Pool/beach area (26)
View from room (61)
Room/suite (49)
Bathroom (9)
Hotel & grounds (62)
Dining (35)
Family/play areas (1)
Other (94)

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Amenities (35)
Double Room with Pool View (71)
Pool (9)
Restaurants and Bars (15)
Single Room (76)
Single Room with Mountain View (75)
The Hotel (44)

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All management photos (17)
Room/suite (1)
Bathroom (1)
Other (15)
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