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All 81 Puerto de la Cruz hotels

Apartments Casablanca

3.0 of 5 Hotel   |   C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
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Ranked #3 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed yesterday
ellabella29 York, United Kingdom
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773 people have reviewed this hotel

Traveler rating
    519
    207
    36
    8
    3
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248
356
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
York, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My daughter n I are on our last night staying in the beautiful Casablanca apartments and wish we could stay another week , everything has been great the room has all you could ask for , the kitchen has all I needed to cook some lovely meals and the balcony was the place to eat them with its comfy furniture.... More

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is the first holiday I have been sad to leave. Staff could not be more helpful. The room was lovely. The only very small niggle is the pool does not allow any inflatables, and the steps are steep for anyone with mobility problems. Best hoilday, highly recommend especially for families :-)

Was this review helpful? Yes 4
Chester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing hotel. It had everthing you need for a self catering holiday. It even had a toastie maker and the microwave was also an oven or grill not that we needed it really as we had an oven. If you wanted to have breakfast or dinner in the hotel its self it was really cheap and reasonable. Also... More

Was this review helpful? Yes 2
Manchester
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from two weeks at the Casablanca Appts. We had a fantastic stay, the hotel is immaculately clean throughout and the rooms are spacious and well equipped. The reception staff are the best I've ever come across, all of them are extremely helpful and polite. The pool area is good and there was always enough loungers and no... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor and to recommend us to other travelers. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the... More

Leeds, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just finished a 2 week break, had heard lotsof good stories about the place and they were all true. Friendly helpful staff and a tight management team mean that cleaning and maintenance are well to the fore - Our 1 bed apartment was spotless and well supplied with the things we needed to cater for ourselves including a welcome bottle... More

Was this review helpful? Yes 2
Newark-on-Trent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed a week here and felt at home straight away. The room and everywhere around the reception and pool area are very clean. The staff are very helpful and speak perfect English. You can find out everything you want to know about Tenerife from them and book most attractions at very good discount. The apartments are... More

Was this review helpful? Yes 4
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two weeks here in July 2014 - 2 adults, 2 teenagers and a 4 year old. We had a studio apartment and a 2 bedroom apartment. The apartment was very spacious with a well equipped kitchen. We went on a few excursions which we booked through the hotel. The reception staff are extremely helpful. We used also used... More

Was this review helpful? Yes 4
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Vanessa, Thank you very much for your contribution to our Tripadvisor profile. We are pleased to know that you have enjoyed the facilities of our resort and the service provided by our employees so much that yopuo have already booked your next vacation with us. In thecomplex we all strive to make every stay unique. It is always important... More

Canterbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We'd read the reviews on Trip Advisor and we weren't disappointed. The staff were very friendly and the apartment was clean, tidy and had everything we could want. We had a two bed apartment and there was enough space for two adults and two children without feeling we were on top of each other. The staff were helpful with details... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, We are very grateful for your wonderful comment and we are happy you trust the word of our customers to visit our resort. It is wonderful to read that the expectations you had marked for our services were achieved. We are proud you´ve enjoyed our resort and will be happy to welcome you again. Departamento de Calidad APARTAMENTOS... More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have a timeshare here and return each year. The place is kept spotless and this year they have renovated the pool area and installed a kids pool. Cleaners are excellent and all of the staff so helpful and you are not hounded by them trying to sell you timeshares. Downside is that it is up a steep hill so... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Mandy, Before all, thank you very much for your fidelity.Thank you also for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was again to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts... More

Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
82 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The apartments are clean, spacious and well appointed but I suspect some are quieter than others. I would avoid first floor units and anything facing the pool/games area since that is where people gather all day and in the evenings for the live music and entertainment. The welcome bottle of wine was a sweet touch and the staff very friendly... More

Was this review helpful? Yes 2
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Piolina, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Our complex... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(9)
  • Reception staff(6)
  • Evening entertainment(5)
  • Pool area(3)

Additional Information about Apartments Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartments Casablanca 3*
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartments Casablanca Tenerife/Puerto De La Cruz

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Single Room with Mountain View (75)
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style
#2 Family Hotel in Puerto de la Cruz #3 Romantic Hotel in Puerto de la Cruz
Hotel Class
Number of rooms
287

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Apartments Casablanca and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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