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Apartments Casablanca

3.0 of 5 C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
#3 of 81 Hotels in Puerto de la Cruz
813 Reviews 4.5 of 5 stars
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Apartments Casablanca
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Apartments Casablanca
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813 reviews from our community

Traveler rating
    547
    218
    37
    8
    3
See reviews for
260
376
9
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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    (813)
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    (179)
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    (239)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Top class immaculate and very friendly. I stayed for a week in Sept and enjoyed every minute. Staff were excellent and helpful on my last day my return transport never arrived and even although this was booked independant from the hotel the wonderful two ladies in reception came to my rescue and within about 10 mins has been in touch... More

Was this review helpful? Yes 1
Hillsborough Co Down
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from two weeks in the Casablanca and I have been in many apartments all over Europe and these are the best by far.From when you enter and meet the friendly staff on reception especially Marie and Irene and the apartments which are spacious and modern and a nice pool and bar and there is entertainment nearly... More

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Crowborough, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

As always (for us) the staff make this place. The apartment was good, but the bathroom is dated and the head of the bidet's cold tap comes off in your hand. A few problems one night with drunken guests making too much noise in the bar area at 12:15am (Brits, of course....) Food in the bar incredibly good value. We'd... More

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dublin
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we booked this apartment for 4 days in august , I drove form the airport and found the apartments hard to find.. could be due to tiredness.. only seen one sign, but we were greatly impressed with the apartments, spacious and very modern ( inside) nice pool and bar. (free bottle of wine) we used this as a base to... More

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Dorset UK
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Well just returned from a two week break. I would rate Casablanca as top notch. The staff on reception are without doubt the friendliest happiest bunch of ladies I have ever experienced. I won't name one above the other as they were all great. Worthy tho of a special mention was the night staff on one night when two youngish... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice apartments and nice complex in the friendly resort of playa de la cruz. Very clean with a nice pool and really friendly staff. Quite a steep hill with lots and lots of steps (or a steep road) down to the town and beaches. Quite an invigorating effort required on the return trip. Good value overall and a relaxing break.

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JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Martin, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Due to... More

Carluke, Scotland, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent holiday stay. Very informative and friendly reception staff, first resort to offer transfer of luggage to apartment. Greatly appreciated as my husband is disabled, also consideration given to his disability in the allocation of a suitable apartment. The service is beyond reproach in every area of the complex. We were in Block A with poolside view. Complex is well... More

Was this review helpful? Yes 3
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Margaret, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Our complex... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really peaceful and quiet,the size of apartments are not small and comfortable . The personal is really friendly ... Our fridge was working to loud and in 1 hour they completely changed it with a new one !didn't need to say it twice. perfect !!! more suitable for family's

Was this review helpful? Yes 1
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear Karina, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More

Antwerp
Top Contributor
52 reviews 52 reviews
21 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, well located complex of hotel cum apartments. Well maintained, friendly and customer oriented staff. Small pool, but if one goes early plenty of space to exercise. Ask for a room or apartment on the Calz. Martianez side. Ideal place to explore the leafy part of the island. English church nearby.

Was this review helpful? Yes 3
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More

Bolton, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best apartments we have ever stayed in.Staff very friendly and helpful.Very clean and spacious rooms.Great breakfasts and bar snacks.Fabulous pool and gardens.Good entertainment in the evenings.All in all totally relaxing.............cannot fault it !!

Was this review helpful? Yes 5
JJHM13, Gerente at Apartments Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are very happy that your stay was a positive experience and that you enjoyed your time with us. We are very glad to hear such a nice words about the accommodation, bar, gardens and our team. We are looking forward to welcome you... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(9)
  • Reception staff(6)
  • Evening entertainment(5)
  • Pool area(3)

Additional Information about Apartments Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Apartments Casablanca 3*
Number of rooms: 287
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Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartments Casablanca Tenerife/Puerto De La Cruz

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Single Room with Mountain View (75)
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The Hotel (44)

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