We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Apartamentos Casablanca

Travelers' Choice award winner
3.0 of 5
C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Apartamentos Casablanca
Professional photos View all
Browse nearby
Apartamentos Casablanca
Write a Review

970 reviews from our community

Traveler rating
    662
    252
    45
    8
    3
See reviews for
293
466
11
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (970)
  • Mar-May only
    (216)
  • Jun-Aug only
    (239)
  • Sep-Nov only
    (287)
  • Dec-Feb only
    (228)
All months
Ramsgate, Kent
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from two weeks at this great resort. First visit to Tenerife and this has to be the best resort on the island. We had a spacious and well equipped apartment with a balcony overlooking the pool. Could not have been better. The place is spotless and kept so by an incredible cleaning staff who work with an energy... More 

Was this review helpful? Yes
Richmond-upon-Thames, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

3rd stay in recent years apartments looking dated and in need of tlc we stayed in a studio although well equipped needed some refurb paint peeling off balcony rails floor tiles broken taps loose in bathroom etc.Restaurant menu needs updating too ok for lunchtime but pretty basic choice. Evening entertainment some nights ranged from pub style singers to excellent flamenco... More 

Was this review helpful? Yes
Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

From the minute we arrived at the Casablanca Apartments we were greeted with a smile & the most helpful staff at reception. Candy couldn't have been any more helpful as it was our first time on the Island. We had a studio apartment which was perfect. It was cleaned 5 days a week & we had the most amazing view... More 

Was this review helpful? Yes 2
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Joy Thank you for having chosen APARTAMENTOS CASABLANCA for your stay and for your time to make a so interesting review about your visit. We feel proud of having been able to offer you a good vacational experience. We appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the... More 

Uk
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Myself and 2 friends have just returned from the Casablanca and I have to say it certainly lives up to its trip advisor ratings!! The apartments come with everything you could want and are so spacious! Every member of staff was cheerful and so helpful. Had a lovely break, shame is was a little cloudy, but would definitely would return... More 

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Alicia, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Bristol, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When we arrived, we were upgraded from the studio apartment that we had booked to a one bedroom apartment without asking which was a nice touch. They even left a complimentary bottle of wine, not something I would have expected. Reception staff were friendly and welcoming. The apartment itself was spacious and well equipped, with all the kitchen appliances you... More 

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Odense, Denmark
Top Contributor
167 reviews 167 reviews
100 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here four nights early April 2015. Had booked a studio but was upgraded to a one bedroom suite like apartment on the 5th floor (room 8504) which had a beautiful view of both Teide and the sea. I guess the apartment was at least 50 square meter and the balcony with dining table, four chairs and two sun... More 

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for your review! We are very happy that your stay was a positive experience and that you enjoyed your time with us. We appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome... More 

England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We have just returned from a stay at these apartments and what a good choice we made. There was always a warm welcome from all the staff, from reception, the bar/restaurant to the chambermaids and nothing was too much trouble. The rooms as previously mentioned are very spacious, clean and comfortable. The onsite parking in the underground car park was... More 

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Woking, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Really clean hotel. Really friendly staff. So helpful. The walk up the hill wasn't bad at all. The entertainment (except the local dance group) was not that good. The food was ok, not exciting but it did the job.

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Trevor, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Regarding your... More 

Lancashire. England
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again a fabulous stay at Casablanca. Our 6th stay, each time has been in a different block, but each time the quality and location of the rooms has been great. All the staff are very helpful and friendly, the whole complex is spotlessly clean and well maintained. You get free wifi, free sat TV, towels for the sunbeds, plus... More 

Was this review helpful? Yes 2
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, first of all we want to thank you for your loyalty, for having chosen APARTAMENTOS CASABLANCA for your recent stay and for your time to make this nice review about your visit. We feel proud of having been able to offer you a good vacational experience. We appreciate your comments regarding our staff and services which certainly help... More 

Chester, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at these apartments for 1 week they were spacitious clean and had everything you could need bar area again was clean and very pleasant pool I thought could have been bigger for amount of apartments not suitable for anybody with walking difficulties as steep hill up when you leave a apartments and steps or hill down to sea... More 

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Norma, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. The complex... More 

Hotel Review Summarization

What travelers say

  • Very clean(7)
  • Evening entertainment(5)
  • Reception staff(5)
  • Pool area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

743 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (384)
Viewed
Room/suite (64)
Viewed
View from room (74)
Viewed
Dining (48)
Viewed
Bathroom (12)
Viewed
Pool/beach area (30)
Viewed
Hotel & grounds (64)
Viewed
Family/play areas (1)
Viewed
Other (91)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (325)
Viewed
Amenities (35)
Viewed
Double Room with Pool View (71)
Viewed
Pool (9)
Viewed
Restaurants and Bars (15)
Viewed
Single Room (76)
Viewed
Single Room with Mountain View (75)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (31)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question