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Apartamentos Casablanca

Travelers' Choice award winner
C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
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Apartamentos Casablanca
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Apartamentos Casablanca
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973 reviews from our community

Traveler rating
    665
    252
    45
    8
    3
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295
467
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Tallinn, Estonia
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Casablanca was a very positively surprising experience. The staff was extremely helpful and friendly. The apartment itself was HUGE compared to apartments in the south cities of the island. Also the price was a lot lower - you get so much more for your money :) It was very clean, roomy, comfy beds, well-equipped, decent Wifi. Honestly it felt like... More 

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear guest, Thank you for taking the time to share your opinion about us through Tgripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Gloucestershire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have visited Apartamentos Casablanca many times and have always enjoyed our stays there. The staff are unfailingly friendly and helpful and the resort is kept spotlessly clean. The apartments are well equipped and very comfortable. The on site restaurant offers very good value. We are looking for ward to our next visit.

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Martin, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that once again your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests.... More 

Ramsgate, Kent
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from two weeks at this great resort. First visit to Tenerife and this has to be the best resort on the island. We had a spacious and well equipped apartment with a balcony overlooking the pool. Could not have been better. The place is spotless and kept so by an incredible cleaning staff who work with an energy... More 

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Richmond-upon-Thames, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

3rd stay in recent years apartments looking dated and in need of tlc we stayed in a studio although well equipped needed some refurb paint peeling off balcony rails floor tiles broken taps loose in bathroom etc.Restaurant menu needs updating too ok for lunchtime but pretty basic choice. Evening entertainment some nights ranged from pub style singers to excellent flamenco... More 

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JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Martyn, Thank you for taking the time to share your opinion about us through Tripadvisor. Built in 1986 and renovated in 2014, our resort maintains a beach holiday style, care and clean with all amenities. Our complex has a preventive service maintenance throughout the year, plus a special service fixed once a year. In our bar cafeteria chilled and... More 

Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the minute we arrived at the Casablanca Apartments we were greeted with a smile & the most helpful staff at reception. Candy couldn't have been any more helpful as it was our first time on the Island. We had a studio apartment which was perfect. It was cleaned 5 days a week & we had the most amazing view... More 

Was this review helpful? Yes 2
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Joy Thank you for having chosen APARTAMENTOS CASABLANCA for your stay and for your time to make a so interesting review about your visit. We feel proud of having been able to offer you a good vacational experience. We appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the... More 

Uk
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Myself and 2 friends have just returned from the Casablanca and I have to say it certainly lives up to its trip advisor ratings!! The apartments come with everything you could want and are so spacious! Every member of staff was cheerful and so helpful. Had a lovely break, shame is was a little cloudy, but would definitely would return... More 

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Alicia, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived, we were upgraded from the studio apartment that we had booked to a one bedroom apartment without asking which was a nice touch. They even left a complimentary bottle of wine, not something I would have expected. Reception staff were friendly and welcoming. The apartment itself was spacious and well equipped, with all the kitchen appliances you... More 

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Odense, Denmark
Top Contributor
168 reviews 168 reviews
100 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here four nights early April 2015. Had booked a studio but was upgraded to a one bedroom suite like apartment on the 5th floor (room 8504) which had a beautiful view of both Teide and the sea. I guess the apartment was at least 50 square meter and the balcony with dining table, four chairs and two sun... More 

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for your review! We are very happy that your stay was a positive experience and that you enjoyed your time with us. We appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome... More 

England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have just returned from a stay at these apartments and what a good choice we made. There was always a warm welcome from all the staff, from reception, the bar/restaurant to the chambermaids and nothing was too much trouble. The rooms as previously mentioned are very spacious, clean and comfortable. The onsite parking in the underground car park was... More 

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Woking, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really clean hotel. Really friendly staff. So helpful. The walk up the hill wasn't bad at all. The entertainment (except the local dance group) was not that good. The food was ok, not exciting but it did the job.

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Trevor, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Regarding your... More 

Hotel Review Summarization

What travelers say

  • Very clean(7)
  • Evening entertainment(5)
  • Reception staff(5)
  • Pool area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

743 photos of this hotel

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Room/suite (64)
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Pool/beach area (30)
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Bathroom (12)
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View from room (74)
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Dining (48)
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Hotel & grounds (64)
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Family/play areas (1)
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Other (91)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (35)
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Double Room with Pool View (71)
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Pool (9)
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Restaurants and Bars (15)
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Single Room (76)
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Single Room with Mountain View (75)
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The Hotel (44)

Management photos: Courtesy of the property manager

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Room/suite (1)
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Other (31)
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