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Apartamentos Casablanca

Travelers' Choice award winner
C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
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Apartamentos Casablanca
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Apartamentos Casablanca
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993 reviews from our community

Traveler rating
    678
    258
    46
    8
    3
See reviews for
298
481
11
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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  • Danish first
  • English first
  • Finnish first
  • French first
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  • Spanish first
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English first
  • All months
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  • Mar-May only
    (239)
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    (239)
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    (287)
  • Dec-Feb only
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Alsager, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

A very friendly welcome as soon as you enter the building. The resort is very well maintained and improved year on year. Their are several activities if you wish to join in or you may simply lounge in the sun and take a refreshing swim to cool off. Entertainment is also provided on most nights. Situated conveniently so for shops... More 

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been to Tenerife many times and heard that the Casablanca was very good for self catering with lots of facilities and as we want to have a long stay over the winter we went to check it out. What we heard was true. The apartment had a lovely big balcony and drier for clothes, table and chairs and... More 

Was this review helpful? Yes 3
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Diane, Thank you for taking the time to share your opinion about us through Tripadvisor and for recommending our complex. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service... More 

Fife, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a first return visit and we're so happy that we experienced this wonderful accommodation again. You will be hard pressed to find the high standards of quality and service anywhere else for such a reasonable price. Nothing was any trouble for any of the staff throughout our stay and little things like a friendly 'hola' is much appreciated.... More 

Was this review helpful? Yes 3
Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A great place to stay in Puerto if you don't want to be down near the seafront. The sea is only a about half a mile away and it's all downhill. For the less able, a cab ride back is only just over 3 euros, otherwise it's a fairly hard climb back up. The pool area is good, with a... More 

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Ali, Thank you very much for choosing our complex for your recent holiday and for sharing your opinion on Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great two bedroomed apartment overlooking pool. Spacious comfy. Excellent, helpful staff. Very clean apartments and surroundings. Plenty of sun loungers. Pool with lifeguard. On hill overlooking Puerto de la Cruz. Short walk down steps to seafront, shops and restaurants. The steps on the return journey can feel a little steep and arduous. However taxis are cheap and plentiful.Up the steps,... More 

Was this review helpful? Yes 2
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Robert, Thank you for taking the time to share your opinion about us through Tripadvisor and make this nice reviews. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service... More 

Finland
Top Contributor
219 reviews 219 reviews
102 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a two bedroom apartment with a balcony towards Teide. Everything was clean and the hotel had covering services - even the bar was reasonably priced. We did not eat in the restaurant, but just for information, there is a really nice restaurant, Tucan, only a couple hundred meters up to the hill from the hotel. The pool area... More 

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Tenerife, Spain
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This complex is very well run with friendly efficient staff. Our apartment was very clean and well equipped. The pool area was very good and there was lots of sun beds available. I tried the breakfast and really liked it. It is close to the beach and town centre. I can highly recommend it.

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Jennifer, Thank you for taking the time to share your opinion about us through Tripadvisor and to recommend our complex to other travellers. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer... More 

Cambridge, UK
Top Contributor
65 reviews 65 reviews
24 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returned here again for our third visit and we felt immediately at home. We travelled with friends and we both booked a one bed apartment. The apartments were, as always, clean and well equipped. Everything you could want. Good size bedroom with plenty of drawers and wardrobe space. Spacious bathroom with shower over the bath. The kitchen has a full... More 

Was this review helpful? Yes 2
lowestoft
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 7 nights in September 2014, lovely staff and everything was very clean and tidy. We stayed in a one bedroom apartment overlooking the pool which was spacious and very well equipped. A big thank you to all the staff for giving us a wonderful holiday. This was our first trip to Tenerife, and we hope to be returning... More 

Was this review helpful? Yes 1
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We are... More 

Appledore, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

we had another great holiday at casablanca apartments, always so clean and friendly, a two bedded apartment allows plenty of room for 4 adults comfortably. will come back again for our next tenerife break..

Was this review helpful? Yes
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope... More 

Hotel Review Summarization

What travelers say

  • Very clean(7)
  • Reception staff(5)
  • Evening entertainment(5)
  • Pool area(3)
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743 photos of this hotel

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Pool/beach area (30)
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Room/suite (64)
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Bathroom (12)
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Dining (48)
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Hotel & grounds (64)
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Amenities (35)
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Double Room with Pool View (71)
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Pool (9)
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Restaurants and Bars (15)
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Single Room (76)
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Single Room with Mountain View (75)
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The Hotel (44)

Management photos: Courtesy of the property manager

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