This is a delightful small hotel which is very well managed by its family owners who are very visible and hands-on, ensuring that high standards are maintained. It is in a beautiful, peaceful location with immaculate gardens and a very attractive heated pool with plenty of sun beds, mattresses, shades etc. Our third floor bedroom was spotless and comfortably functional... More

This hotel is a gem. Situated higher up in Puerto de la Cruz surrounded by beautiful tropical gardens and a great swimming pool. There's a very pleasant 15 minute walk down 200 steps which meanders through water gardens until you reach the old part of the town which has many fine restaurants (see my 2 recommendations). The rooms are large,... More

A seventies building, a bit dated inside and out, but comfortable and with good service. Elderly clientele in the main, and mostly from Germany. It did not bother us, our German improved considerably over the week! Entertainment most evenings, rather sedate and understated but we enjoyed it. No problem getting space round the pool, although the hotel was full, it... More

With my husband we stayed two nights in Hotel Tigaiga. It is a quiet and well located old-fashioned hotel in Puerto de la Cruz However, the price we paid per night was exorbitant :190 Euros for a double room with breakfast only.Our room was clean, convenient but with a small old-fashioned bathroom. At the restaurant, food is not gastronomic at... More

A very friendly hotel with helpful staff. Food pretty good, but spoilt by tinned food on the buffet. Could not understand who liked cold boiled sprouts in the salad bar either!? Coffee nice in hotel bars, but dire at breakfast. We were on a walking holiday which required us to procure a packed lunch for the next day. We bought... More

The staff were without exception friendly and helpful. The room was really nice with a sea view. The gardens are very nice and the area is quiet. It is at the top of a very steep hill which is the price you pay for the views. If we are in Tenerif this is where we will stay again. More

Small, very established family run hotel. Set in attractive gardens. Surounded by beautiful scenery. Has a varied menu and wines. Attentive staff. Some evenings Canarian music. Tanquil place to relax and unwind. Although the standard rooms are very good, we prefer the additional space of the suites. A hotel that will draw you back year after year! We enjoy the... More

We have stayed in this hotel on numerous occasions and the quality of service, food, and management have never varied from the first visit. It really is an hotel to be recommended for complete relaxation and satisfaction. More

We stayed here over Chrismas 2009 and used the hotel as our base for walking tours (http://www.kwa-guiding-tenerife.com/) and had a really pleasant stay, the hotel is situated in Puerto de la Cruz about 20 minutes by foot from the town centre which is downhill. Taxis are cheap to get back (about €3) if your legs can't carry you back up... More