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Be Live Experience Orotava

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Av. Aguilar y Quesada, 3, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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260 Reviews from our TripAdvisor Community

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Traveler rating
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    105
    73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Solihull, England
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 13, 2015

I stayed at the Be Live Experience Orotava for 3 nights Half Board in early March 2015 as part of a short two centre break. The hotel is somewhere between 3 and 4 stars. Both breakfast and evening meal were very good and I found the dinning staff both pleasant and efficient. Reception were a little laid back. Bar and... More 

Was this review helpful? Yes 1
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear customer, thank the time spent getting reviews. Every day we try to improve our services. Best regards. More 

London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

Not my ideal place but liked the serenity and peaceful nature. The hotel is quite old and needs some refurbishing for sure. Staff were friendly and helpful although you have to read the facilities before hand as you might not get what you expect, for example an iron and ironing board which is a formality in a four star hotel... More 

Was this review helpful? Yes 1
Warsaw, Warszawa, Poland
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 23, 2015

It's a quiet and elegant place, we spent there a week. More advantages? Excellent food, wine and service in the restaurant. The hotel is situated close to the beach and the swimming pool complex, and Puerto de la Cruz is a marvelous city with a great history. Everything ALMOST perfect... Disadvantages? Cleanliness (daily cleaning limited to change of towels) and... More 

Was this review helpful? Yes 2
Brighton, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 8, 2015 via mobile

With all things in life, you get what you pay for so considering the cost of our seven night stay here the Orotava represents excellent value for money. Large room, firm bed, a big bathroom (bidet, bath etc) and balcony. Friendly, helpful staff. Changed room on request from twin to double, added an extra pillow ('amoulada), discount for car park,... More 

Was this review helpful? Yes 3
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear customer, thank you for your comments.We are glad to know that we have met your expectations. Best Regards. More 

Stamford
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 7, 2015

I have just stayed for a week at this hotel and found it to be just as described on its website. It is spotlessly clean and tidy, the chambermaid comes every day, and everything works properly. I found the staff to be polite and helpful. The dining room staff are also quietly efficient. I stayed on a bed and breakfast... More 

Was this review helpful? Yes 3
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear customer, thank you for your comments.We are glad to know that we have met your expectations. Best Regards. More 

Manchester, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 31, 2014

Stayed here 21st to 28th December .hotel accommodation very good rooms very clean if slight dated but all in all comfortable enough .reception staff very efficient and polite but a bit stern ,cleaners very good and friendly .only problem was the food , presentation brilliant choice fantastic but u expect hot food to be just that hot ! It wasn't... More 

Was this review helpful? Yes 4
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, We welcome your thoughtful comments. Our goal is to improve every day our services. Best regards. More 

Edinburgh Scotland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 8, 2014

we stayed at this hotel for 6 nights in early Nov 2014. The hotel just makes the four star grade but is reasonable value for money. The rooms are a little dated but never the less comfortable They are clean and the beds comfortable. The restaurant has a nice buffet but only one choice of soup, fish soup showed up... More 

Was this review helpful? Yes 2
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, We appreciate your kind words about our hotel. We do our best to improve our services every day. A greeting. More 

St Helens, United Kingdom
Level Contributor
75 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed October 19, 2014

We stayed here for one night as part of a tour around the island. On arrival, the hotel seems pretty nice, it was the standing there for 15 mins whilst the receptionist ignores you that wasn't very welcoming. Once acknowledged, Id booked through Hotel.com, you would have thought i had tried to defraud them with the amount of proof of... More 

Was this review helpful? Yes 3
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, Sorry not meeting their expectations. Please know that we try to improve our services every day. Best regards. More 

Golf del Sur, Spain
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 21, 2014

We stayed in room 1208 a suite which was very nice, the bed could have been a bit more comfortable but the overall room was great with a good sized balcony looking out to sea. We could not find anywhere in the hotel where you could sit outside with a drink from the bar. Food wise we were half board... More 

Was this review helpful? Yes 1
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Sir, Thank you very much for your kind comments. Work hard every day to improve our services. Best Regards. More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 21, 2014

Me and the mrs stayed for 6 nights in Sept 2014. There were two sides to our holiday, which were the hotel and then the area. The area is great, just what the Dr ordered for a nice chill out week. There must be over 1000 restaurants in Puerto de la cruz and i think we ate in over 90%... More 

Was this review helpful? Yes 8
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Sir, Thank you very much for your kind comments, which help us to improve our services. Best regards. More 

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