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H10 Tenerife Playa

Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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H10 Tenerife Playa
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1,063 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ipswich, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from our 2nd visit to H10 and can happily say we were not disappointed. the facilities are still fantastic for everyone and can keep even the most demanding child/teenager occupied. The hotel have improved their wifi and it is now easily accessible for all smart phone and tablet users without needing a code. the restaurant is... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Got back yesterday morning from Tenerife. Had a great holiday. Perfect weather. Friendly staff, very today rooms, variety of food and desserts. If you like eating out there are lots of local restaurants to choose from, you don't have to go AI. Beach is across the road. Loro Parque is a great day out. Didn't go to Siam (water) park... More 

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London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My mother and I visited H10 Playa in July and had a fantastic time. We had opted for all-inclusive as we’d never done this before and by the end of the holiday, were really pleased we had. We arrived at the hotel at around 9:30pm and were greeted with a complimentary glass of ‘welcome cava’, which was a lovely touch!... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location by the seafront and in walking distance of good restaurants. It is a short walk to the shuttle train that will take you to Loro Parque for free. This hotel seems a very popular destination for senior citizens, which is in fact great if you are coming to Tenerife for a relaxing holiday. We had a room on... More 

Was this review helpful? Yes 2
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments and suggestions in Tripadvisor. We would like to inform you that, as you have stayed in our hotel in November 2014, the rooms of the 1st and 2nd floor have been refurbished ( in June ). We have now 13 new Junior Suites Privilege and 160 refurbished rooms. We hope you will decide... More 

Morecambe, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

been to this hotel 3 times in the last 12 months. we are very discerning people and i have never ever been disappointed with our holidays here. the north of tenerife is lovely and there are no "lager louts" here. the staff at the tenerife playa are just brilliant. the location fantastic and the price is worth every penny. thank... More 

Was this review helpful? Yes 2
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor, which we will share with all the staff. We are pleased you enjoyed your holidays, and we hope you will soon come and visit us again. Best regards Alfonso E. Peinado Director More 

Cardiff, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

In June of this year we spent two weeks at the H10 Tenerife Playa. Our trip was our first one to Tenerife and also the first one with Saga. Saga were very good in every aspect and we would book with them again. Puerto de la Cruz is lovely, but not for anyone who likes a beach holiday. The beach... More 

Was this review helpful? Yes 1
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for you kind comments and suggestions in Tripadvisor, and all the useful information about Puerto de la Cruz. We also appreciate your coment about the nudist area, which we will keep in consideration for future projects. Best regards Alfonso E. Peinado Director More 

Kirkintilloch, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had an unexpected stay here and was extremely pleased with the hotel. The restaurant, although busy, was bright and airy. The buffet breakfast and dinner was very good and there was a great deal of different things to choose from. Staff were very helpful and friendly. The room had air conditioning and was kept in a clean and tidy order... More 

Was this review helpful? Yes 1
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays and the hotel, and we hope you will visit us soon again. Best regards The Management More 

Hannover, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Thw hotel was very good, but the dishes was not very clean!! The north of the island is beautiful and traditional but the weather in the north is not sunny and always cloudy, we went with the bus to the south and noticed the beautiful sunny weathers, the beach of Las Teresitas, was very nice, and water sports in the... More 

Was this review helpful? Yes 2
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in Tripadvisor. We are sorry you could not enjoy of the usual nice weather we have in Puerto de la Cruz; and we aprreciate your suggestion about the inconvenience you describe, which wi will investigate. Best regards Alfonso E. Peinado Director More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had 2 weeks at the H10 and loved it, So close to everything and I have thought we could go out and eat for our meals ( although we were fully Inc with having the little one) couldn't be more wrong, Food was absolutely amazing defiantly 4* and such a choice, So good breakfast/lunch and dinner was we never did... More 

Was this review helpful? Yes 3
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays so much, and liked our services. We appreciate the description about the different type of rooms, which will be very useful for other travellers. We hope you will choose our hotel again in case of another visit to Puerto de la Cruz. Best... More 

Warwick, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Returned back on Tuesday 28th July after a fantastic week in Puerto De La Cruz. The hotel is stunning, as is the location. Our room (129) was right by reception, the bar and the pool which was all very convenient. I was slightly concerned reading reviews that myself and my 24 year old daughter would be surrounded by elderly people... More 

Was this review helpful? Yes
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for you kind comments in Tripadvisor. We are pleased you enjoyed your holidays so much, and we appreciate all the good descriptions about the hotel and Puerto de la Cruz, which will be very helpful for other travellers. We realy hope you will decide to visit us again in occasion of another holiday in Puerto de... More 

Hotel Review Summarization

What travelers say

  • Pool area(14)
  • Very good(6)
  • Reception staff(6)
  • Half board(3)
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The Hotel (43)

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