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H10 Tenerife Playa

Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
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H10 Tenerife Playa
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1,007 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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durham
Contributor
11 reviews 11 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we enjoyed our stay at the h10. very relaxing pool area and great food loads of choice for everyones tastes. staff were very friendly too. ideal position on the resort promenade. we visted loro parque which was fantastic also went up mount teide very enjoyable trip. the lido at front of hotel is well worth visting too ,the pools are... More 

Was this review helpful? Yes 1
Swansea County, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the H10 the 3rd week of June but that option wasn't in the drop down menu on the trip advisor page. The H10 is a great place to stay for couples as it is situated right on the front next to the beach in Puerto de Leon Cruz and only a short walk from the centre of... More 

Was this review helpful? Yes 1
Gillingham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just back from a week all inclusive, ground floor room overlooking the garden at front of hotel. Lovely hotel, excellent food/drinks and services, pool area was really nice with plenty of beds and pool towels included for all inclusive, only gripe was the reserving of sunbeds with towels but we always managed to find 3 loungers together. Massive selection of... More 

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London, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel. excellent location, near the main street (and also a short stroll away from our favourite Cafe' de Paris). The staff here is very polite and accomodating. Spain is a country with a love for all pork products, but they made a real effort helping me and my wife with Halal selections - they even cooked a vegeterian... More 

Was this review helpful? Yes 1
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor, that we will share with all the staff, and especially with the restaurant and kitchen staff. We are pleased you enjoyed your holiday and our service, and we will consider your suggestion about the minibar. We would be very pleased to welcoming you again in occasion of another visit to... More 

Castlederg, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

a very remarkable hotel from the rooms to the pools to the restaurant , if i was to make a complaint it would be a pretty minor one and thats if your out in the smoking area enjoying the night entertainment its pretty slow getting a drink ordered and receiving it , but overall staff food drink rooms all were... More 

Was this review helpful? Yes 2
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you very much for your kind comments and suggestions. We are pleased you enjoyed our hotel and we hope you will visit us soon again. Best regards Alfonso E. Peinado Director More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again stayed at this hotel from the 2nd of June till the 16 th of June we had room 312 over looking the lido although trees covered most of view still a lovely view again could not fault the hotel staff very polite and good restaurant staff and bar staff had lots of laugh with no problems with any... More 

Was this review helpful? Yes 3
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Sirs, thank you for your kind comments and suggestions in Tripadvisor, which we will share with all the staff. We are pleased you enjoyed your holidays, and we hope you will visit us soon again. Best regards Alfonso E. Peinado Director More 

Belfast, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the hotel is very very modern and has great pools, deffo get all inclusive the food is amazing and different every night so you wont get bored on your stay. There are many shops and food places and bars near by so you won't have too look to far for a good time.

Was this review helpful? Yes 3
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays and the hotel, and we hope you wii visit us soon again. Best regards Alfonso E. Peinado Director More 

Udimore, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I booked through Thomsons for a 7 night stay from 8 to 15 April. We had pre booked a balcony at a cost of £84. However on arrival we were allocated Room 401 which supposed to overlook the pools. Ours did not, we had a large palm tree directly outside our balcony which also looked at the... More 

Was this review helpful? Yes 4
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments and suggestions in Tripadvisor, which will be ver helpful for us to improve our service. We are sorry you did not experience a completely satisfactory stay, and we apologize for any inconveniences you might have encountered. Best regards Alfonso E. Peinado Director More 

Lisbon, Portugal
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Too bad to be truth, bad hotel bad service, bad food, bad director, bad animators. Dont go to h10 is really realy bad. I will not return and i should not recomend this hotel for anyone and i dont ever ask any reservation to h10 hotels. Any friend of mine please dont go here for your sake

Was this review helpful? Yes 4
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in Tripadvsor; any opinion is very welcome and helpful for us. We would like to inform you that both the elderly and the younger people are very welcome in our hotel; in fact, we will have next weeks also a group of ver young people visiting us. Best regards Alfonso E. Peinado Director More 

Manchester, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we have just got back from this hotel and we had a lovely stay, the hotel is really good but needs a bit of updating which they are now doing, the rooms are tired. the food is really good lots of choice the only downside was not being able to get a omlette for breakfast only available twice a week... More 

Was this review helpful? Yes
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments and suggestions in Tripadvisor. We are pleased you enjoyed your holidays, and we would like to inform you that we always try to introduce some variety in the food, this is the reason why we try not to offer the same every day; but with reference to the omelette or any other... More 

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