variety of food, great location, friendly staff. pools area is good pentry of sunbeds, rooms were very clean and spacious maid service excelant more

I have stopped at many hotels at the resort of Puerto del la Cruz and have never been dissapointed, that is until now. Let me start by say that initially the hotel seems to be well set out and smart and it seems that a lot of the residence are ones that have returned to the hotel year upon year,... more

Do not let the bad reviews put you off this hotel. The Hotel is situated right on the front and faces the lido which is magnificent, it is close to everything you need for a great holiday. The food is very nice with plenty of variety. We stayed half board and did not have to pay for the pool as... more

Noisy promanade if in sea front room,some rooms affected by the air conditioning plant noise. Food average to poor depending on the kitchen staff on at the time. staff never heard of costomer service. rooms brillient and comfy. nice roomy public areas. more

I stayed here this September, weather was lovely. Could not fault the staff they were extremely helpful. This hotel is very clean and provides a very friendly atmosphere. The food was lovely, lots of variety. Would definatly reccomend this hotel. Met plenty of people that go back there year after year, which speaks volumes. Lagoon is opposite the hotel, which... more

The location of the hotel is very nice - close to the sea shore. Our room was nice and with good view. The hotel is a bit dated it could do with an update. The main problem is the breakfast the quantity is huge but the quality is very low, you better go to any cafe in the area. Pensioners... more

My wife and I revisited this hotel during the first two weeks in September. - See my earlier review. What can I say? - If it was not good value and an excellent place to stay would we have returned so quickly. As previously the food had a sameness about it and by the end of the second week it... more

My name is Germain and I am from Greece. I was living for 10 days with my wife when just married!! We choosed this hotel , cause something inside made a click to stay there. It is a marvelous place to live and I hope to vitit you soon. All of the crew is in my heart, cause anything we... more

Positives: Awesome location - near Lago Martianez and close to the action. Beautiful surroundings. The pool area is maintained well and you can get fresh towels from the pool attendant each day. The breakfast is awesome - pretty much anything you could ask for. The following was provided in the room: remote controlled television, air conditioner, hair dryer, and a... more