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H10 Tenerife Playa

Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
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H10 Tenerife Playa
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H10 Tenerife Playa
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973 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I couldn't really fault this hotel, excellent location, good choice of food, very friendly staff and the whole place is kept spotlessly clean. BUT they are renovating at the moment, in stages. When we arrived we had been allocated a room without balcony so we asked if we could upgrade. There was a charge for this which we didn't mind.... More 

Was this review helpful? Yes 2
Tenerife, Spain
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is lovely. Clean, tidy, fresh flower displays all add to the ambience. The pool areas are lovely, and well maintained. Rooms are comfy and airy. Food is of a good standard with plenty of choice. This hotel is on the seafront, so great for walks and taking in the surrounding areas

Was this review helpful? Yes 5
Ellon, United Kingdom
Top Contributor
67 reviews 67 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a week here and found it to be very clean, the staff friendly, the room very good, the area excellent. The one area it fell down in was the food. A very large choice was available at both breakfast and dinner it just was not to our taste. As a result we struggled to gather a meal together. The... More 

Was this review helpful? Yes 2
Birmingham
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to Tenerife a number of times but always in the south but NEVER again. This is a lovely town full of local tradition. This is also the first time we have stayed in an H10 hotel and it won't be the last. This hotel has one if not thee best location in the resort area. Views over... More 

Was this review helpful? Yes 5
romford
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two weeks of weather ranging from cold, cloudy and windy to hot, sunny and cloudless in late April was not quite as good a change from the UK weather that we had hoped for. However we had a comfortable and enjoyable stay at the Tenerife Playa and would concur with most of the previous reviews regarding the friendly and helpful... More 

Was this review helpful? Yes 4
Scotland, United Kingdom
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You don't have to stay 5 star to enjoy a holiday This hotel was ok Staff very helpful with my large bag thanks Julian went out his way to help me and could easily of ignored me but was quick to help A genuine man who helps, thanks Just stayed one night bed was okay and room fair Thanks again

Was this review helpful? Yes 1
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays, and we hope you will soon come and visit us again for another holiday in Puerto de la Cruz. Best regards Alfonso E. Peinado Director More 

Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here in April and was put into a room on the third floor. A room it turned out to be past its best. Before the day was out the drilling and banging started from another part of the hotel. Stressed from hard work in the UK I looked forward to a nice siesta but this was not to... More 

Was this review helpful? Yes 6
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments and suggestions in Tripadvisor; we appreciate you wrote your opinion,which will help us to improve our service. We have offered other Guests also the possibility to change room as we did with you, and we are pleased you liked the second room where you have been staying. Best regards Alfonso E. Peinado Director More 

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for a week during which I celebrated my sixty-seventh birthday. The hotel was pleasantly situated on a promenade by the surfers beach, a short walk from bars, shops and supermarkets. The town centre, small port and bus station are within easy walking distance. Views from the hotel rooftop solariums were impressive. The fifth floor... More 

Was this review helpful? Yes 3
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor, which we will share with all the staff, especially with Sandra and Miranda. We are pleased you wnjoyed your holidays, and we are looking forward to welcoming you again. Best regards Alfonso E. Peinado Director More 

Oxford, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The breakfast and dinner buffets are the best I've seen in a hotel. Choose from your usual breakfast option, right up to champagne, pancakes and waffles! Leo, the entertainment master, is really fantastic. He interacts brilliantly with children, young and older adults equally well and his language, sports and hosting skills are impressive! My daughter and I enjoyed a week... More 

Was this review helpful? Yes 4
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays here with us, and we hope you will soon come and visit us again. Best regards Alfonso E. Peinado Hotel Manager More 

Calgary
Contributor
16 reviews 16 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 11, 2015

Puerto de la Cruz is a bit dated but still a gem to visit. Most of the hotels seem to have been built in the 60's and the H10 is no exception to this. But, the hotel has been updated the beds super comfy, the surrounding area beautiful. I might also add that most of the clientele of the hotel... More 

Was this review helpful? Yes 4
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