hotel is in a good position on sea front.we found the staff to be helpful and friendly. i use a wheelchair and found that i could get around the hotel with no problem .the lido is just along the road also shops ect.the food was very good in the hotel with plenty of choice. More

We were there end of Jan 2012. The rooms are small but clean. The bar staff are very poor. They will let you sit for 20 minutes without a drink while they chat to their mates. The hotel seems to be moving towards serving people of 50 and over as there were few guests under 50. The hotel is at... More

Hotel in great location, expensive for what is really a 3Star though. Rooms Clean. Shocked by how rude the reception staff were. The two experiences we had, once on check in and the second arriving back late suggested they all need a reminder that they are in the hospitality business. More

its ok hotel. Food is nice but if you choose meals go all incl. as on half board you must pay for drinks and they are not cheap there. Room we had was very small bit outdated and aircon is not built in but attached to the wall look wierd. Staff is friendly, one night when I was in rush... More

located at the end of the pedestrian zone with easy walking to the town & lido(3.5 euro per day) plenty of shops & resturants near by.Most of the staff ok. The room that we were given was in need of a total re-fit as it was very tired.The food at this hotel was of a poor standard for a 4*... More

Had a very good week at this hotel in October 2011, weather could have been better but the hotel is very good, nice swimming pools, jacuzzi, beach towels provided. free Wi-fi, good food, and the best location. Would recommend this hotel but... the brochure said couples only, it definitely was not. Surfing off the black beach opposite hotel was popular.... More

The H10 Tenerife Playa is a nice hotel located in Puerto de la Cruz at the end of the boulevard in the pedestrian zone. It is rated 4 stars but at the moment it is certainly more a 3 star rating because in a lot of areas it needs remodelling. The bathrooms have quite some problems with maintenance of shower,... More

The hotel is well located by the Lido so it provides easy access to the beach and easy walk into the town. The pool area is well maintained and the free towels are a bonus. The staff were very helpful and always attentive. Food was varied and there was always something to satisfy peoples taste. The rooms were clean and... More

We were worried about our stay in this hotel after reading these reviews here. We stayed here 14 days in Nov 2011. This clean, well kept, old style hotel has the best location in town. It offers one of the best stays for adults and persons with reduced mobility as Pto Cruz has many stairs, hills and some streets are... More