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H10 Tenerife Playa

4.0 of 5 Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
#9 of 81 Hotels in Puerto de la Cruz
817 Reviews 4 of 5 stars
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Certificate of Excellence 2014
H10 Tenerife Playa
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H10 Tenerife Playa
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817 reviews from our community

Traveler rating
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    145
    67
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171
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for 11 days with my boyfriend. The hotel is incredible, especially the lounge bar which looks over the sea and where you can watch the sunset go down. The staff were amazing and so helpful, especially Maria on customer service! we stayed in N19 which was away from the hotel in little apartments which were beautiful.... More

Was this review helpful? Yes 1
Kiev
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

12-level hotel in a stone-drop from Pto. de laCruz casino and city center. Stayed in room 1015, seems that rooms x15-18 have the best view of the ocean, you'll a great pleasure sleeping with open balcony doors hearing the sounds of large waves. Breakfast is cool, great choice (what seemed strange - is the marks on a table that food... More

Was this review helpful? Yes 1
Wokingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from the H10 Tenerife Playa. This was our 4th visit to this hotel and, once again, we had a fabulous time. Yes, the hotel rooms are looking a bit shabby but there is a renovation programme, and although we had an 'old style' room it was always kept immaculately clean and the air conditioning was in... More

Was this review helpful? Yes 3
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor, which we will share with all the Guests. We are pleased you enjoyed your holidays, and we hope you will visit us soon again. Best regards Alfonso E. Peinado Director More

South Windsor, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was pretty excited when we first arrived at the hotel; the entrance was gorgeous and the staff seemed nice enough. The room at first glance was nice; however, it was not as shown in the pictures still nice enough though. The "air conditioning" was a problem from the start the room never got cold and we had three different... More

Was this review helpful? Yes 5
Porto
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are somewhat outdated and in need of renewal. Still. it was a decent and clean room. Hotel staff was very nice and the meals were of decent quality with the exception of the deserts where I believe more fruit was due. The WiFi was only available at the lobby and the signal was weak. I recommend the north... More

Was this review helpful? Yes 5
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your opinion in Tripadvisor. We are pleased you enjoyed the hotel in general, and we understand you preferences about the the surroundings. Best regards Alfonso E. Peinado Director More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was my honeymoon was put in an average room when we paid extra to have a sea view when rooms on the same floor were much nicer again with a sea view. Housekeeping never once changed the sheets it's August very hot would of been nice to have them changed! The food was good however the entertainment was awful who... More

Was this review helpful? Yes 3
Hockley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a two week holiday two 77 year olds one sprightly 72 yr old and a very active nine year old granddaughter Everyone had a great time. The activities during the day kept all the children happy and this was entirely due to the lovely Miranda( what a pity Miranda's enthusiasm couldn't be bottled it would be a... More

Was this review helpful? Yes 3
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Sirs, thank you for your kind comments, which we will share with all the staff, especially with Miranda. We are pleased you enjoyed your holidays, and we are looking forward to welcoming you again. Best regards Alfonso E. Peinado Director More

Belton, null, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stopped at this four star hotel. The staff were real helpfull. All inclusive . The food was superb and the location close to the beach couldnt ask for much more. The bar staff were so kind and polite. We liked the 360 degree view from the restaurant the views looking over the see are amazing...

Was this review helpful? Yes 8
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays here with us, and we hope you will soon come back to visit us again. Best regards Alfonso E. Peinado Director More

Ipswich, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned from a two week family holiday, two grandparents in their 70's myself and my 11 year old daughter, staying in the H10 Tenerife playa. We all had a great time and the highlight of the hotel was - as has been mentioned numerous times - the daytime activities (led by the wonderful Miranda) thoroughly entertaining anyone... More

Was this review helpful? Yes 6
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays here at the H10 Tenerife Playa, and we will share your comments with all the staff and especially with Miranda. We appreciate you details and description of our services, which will be useful for other travellers. We apologize for the inconveniences you describe... More

Haifa, Israel
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

very good location close to the beach and restaurants and shops good breakfast. We didn't try the supper. comfortable rooms. we had the sea view and had a great balcony faced to the beach there was no wi-fi in the rooms, just in public area

Was this review helpful? Yes 4
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments about our Hotel. We are pleased you enjoyed your holidays, and we will consider your suggestion for future imrpovements. Best regards Alfonso E. Peinado Director More

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Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — H10 Tenerife Playa 4*
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Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz

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