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H10 Tenerife Playa

4.0 of 5 Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
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Certificate of Excellence 2014
H10 Tenerife Playa
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H10 Tenerife Playa
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917 reviews from our community

Traveler rating
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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Contributor
17 reviews 17 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just had two weeks in the hotel playa. It was one of the best hotels we have stayed in .I really can't understand anyone writing a bad review.The food was really lovely and lots of choice. They just couldn't do enough for us .all staff was friendly..they even reserved a table for us so I didn't have to... More 

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Chichester
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and myself stayed here last October, our first visit to Tenerife. The staff were helpful, warm and friendly. Our room was superb, the food delicious and the waiters polite and welcoming each day, even helping me to improve my Spanish! I was so impressed that I'm returning on my own again this year 2015 knowing that I'll be... More 

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Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I just wanted to thank you and your staff for a wonderful holiday. This was our 12th consecutive year in your lovely hotel and we have already booked for 2016. We found everything in the hotel to be excellent. We were greeted warmly by Sandra on arrival and the whole reception staff are a joy to deal with. The room... More 

Was this review helpful? Yes 1
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 3rd Christmas and New Year at this hotel and once again it was Excellent. The reception staff were very helpful especially Sandra they are a credit to the hotel. The Restaurant Manager and his staff were very efficient and on the ball. We had a room on the 7th floor with very good views the room cleaners/maids... More 

Was this review helpful? Yes 5
Leven, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two weeks just before Christmas and we had an excellent holiday once again .The staff make this hotel what it is ,a friendly and warm place to be All meals were well prepared with a vast choice, and very attentive staff .All areas well spotlessly cleaned all day long.Much seems to made about the... More 

Was this review helpful? Yes 4
Oxford, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have just returned from a week at this hotel (January 2015) and chose it because of its location and our previous good experience of H10s in Gran Canaria (Meloneras Playa) and Lanzarote (Timanfaya Palace). The H10 Tenerife Playa has an excellent central location in Puerto de la Cruz (right opposite the Lago Martianez), so it's easy to walk to... More 

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Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed the hotel in general, and we apologize about the misunderstanding regarding your room when you arrived. We will consider your suggestions for future improvements, and we hope you will visit us again. Best regards Alfonso E. Peinado Director More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family just stayed at this hotel for 4 days starting Christmas evening. The Christmas dinner buffet was superb , the rooms always clean and no complaints about any of the staff. Wifi only useable in some common areas so made it a little cumbersome for contacting our families back home. I agree with other reviews about the average age... More 

Was this review helpful? Yes 1
Newport, Wales, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived on 30th Dec with my parents and partner, Staff were very helpful , had a glass of bubbly booking in, The Room was spaciousand clean . Restaurant had plenty selection, something for everyone,staff also friendly. Hotel was in a great location walking distance to bars and restaurants. I would recommend the hotel and resort.

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Westbury, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Returned from a weeks holiday on the 6th jan. 2015, had a fantastic nye party, most of the staff were very good, I think staff on reception could have been a lot more helpful. Seem to make rules regarding sun beds up as they please,we were told no towels to be left untended,but plenty were,then on our last full day... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a perfectly situated hotel. Right on the front with immediate access to the whole harbour/shore strip and a great view of the sea, looking over one of the best surf beaches in Puerto de la Cruz. In the other direction there is about a mile's walk along a fairly busy road to a whole range of shoreside walks... More 

Was this review helpful? Yes 5
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Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — H10 Tenerife Playa 4*
Number of rooms: 339
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Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz
Hotel Style:
#3 On the Beach Hotel in Puerto de la Cruz
#5 Luxury Hotel in Puerto de la Cruz
#5 Family Hotel in Puerto de la Cruz
#11 Romantic Hotel in Puerto de la Cruz

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