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Bahia Principe San Felipe

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Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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1,075 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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Colvend, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Had a really nice time here last May (2014) the hotel was pleasant and clean,poolside was also very relaxing,could not praise the staff enough very friendly and alway had time to help with pronunciations the food I thought was always good and the professional way it was displayed was to a very high standard,the rooms are very average but acceptable... More 

Was this review helpful? Yes 1
Paris, France
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second stay at the Bahia Principe San Felipe hotel in Puerto de la Cruz. And maybe the last one. The hotel is ideally situated far enough from the buzzy and noisy places, but close enough to walk to the city center and sea front. Upper floos room on sea side have a breathtaking view, just fantastic. Rooms on the garden... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you for taking the time to write a review about your stay in our hotel. We are glad you have appreciated the excellent location and fantastic views. We hope we may welcome you again for a third time in Bahia Principe San Felipe Best regards, Gemma Oosterbaan Bahia Principe San Felipe More 

Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a week at this hotel. Great food of good quality no chewey stews just good quality and great selection. Staff also great willing to help and give advice. OK the hotel is getting dated and needs a face lift and the rooms need up grading. But this is made up for by the food and staff.

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you for posting on Tripadvisor your positive experience at Bahia Principe San Felipe. We are very pleased to hear that our restaurants and our staff has made the difference for you and your kind words have been passed on to the team for nothing is more motivating than the positive feedback of our guests. We would love... More 

Hope Valley, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel very welcoming staff. Beautiful grounds and pool area. Gardens so well kept .Tthis hotel is so central to all amenities. Lots to do and see many lovely restaurants all very friendly staff such lovely people. Local busses e say to get about . Girl in the ticket office speaks good English and is very helpful.Weather is usually warm... More 

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DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Joyce, Thank you so much for your kind words regarding your recent stay with us. We are glad to hear you have appreciated our lovely gardens and that our staff has made you feel welcome, which is no less tan our guests deserve. It will be a pleasure to have you again at Bahia Principe Hotels & Resorts, all-inclusive... More 

Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and had our second stay at this hotel for a week from 28th April 2015 and we had a lovely time. The staff were very friendly and did all they could for us. The manager who's name I forget now, he was a German guy, very handsome, he did all he could to help, but to be honest... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Michael, Thank you so much for sharing your feedback on your recent stay with all tripadvisor-users. It pleases us that you have had another relaxing holiday, just as you wished for. We are very grateful for your recommendation and we hope you will be able to visit us once again in the near future, we will welcome you with... More 

Luton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Just returned from our third stay at this lovely hotel. We chose to stay here because the rooms are good, the food is excellent and the position of the hotel on the sea front is perfect. Puerto is such a lovely town, and the walk from the hotel to the old town is so interesting. There are plenty of places... More 

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you so much for your nice review on your recent stay with us. We are very happy that you have had yet another lovely holiday with us and that you have enjoyed the variety of our buffet. We will be delighted to receive you again for a fourth visit, and we will welcome you with open arms.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 12, 2015

Great rooms, good food, friendly staff, relaxed atmosphere, fantastic location, beautiful swimming pool and child friendly. Overall a very good hotel in a beautiful setting. Puerto de la Cruz is a lovely place for a relaxed holiday.

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Ana, Thank you for your comments about your positive experience at Bahia Principe San Felipe. We are grateful fro your assessments and we would like to welcome you again for another lovely holiday. Our warmest regards, Bahia Principe Hotels & Resorts, your best hotel in Tenerife Gemma Oosterbaan Bahia Principe San Felipe More 

Alicante Province, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

returned yesterday from this fantastic hotel..the staff were polite and helpful from the pool bar lady who never stops smiling, the entertainment guy who is so funny to all the waiting staff including the one guy who says he,s been at the hotel for 29 tears who we missed on our last day..the rooms are exactly as described.our room was... More 

Was this review helpful? Yes
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear David, Thank you very much for this review about your recent stay at the Bahia Principe San Felipe. We are very pleased to hear you have had a fantastic holiday and we have passed your kind words on to the staf you mention, for it is feedback like this that keeps us all motivated to always try to improve... More 

Broadstairs, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

Being over 80 we do not usually go on long flights any more, but we survived this 4.5 hours and it was well worth it. We were all inclusive and what was on offer was way above average. The quality of drinks offered was good, food variety and quality was also very good. It was all made so much more... More 

Was this review helpful? Yes 3
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you so much for sharing this lovely review about your special holidays in Bahia Principe San Felipe. We are pleased to hear you have enjoyed the quality and variety of food and drinks we offer.and grately appreciate your assessment about our friendly and helpfull staff. We have passed your words on to them as they will surely... More 

Kilmarnock, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

Just home after another fortnight in the San Felipe. It is a very comfortable hotel with a wonderful staff. Nothing is too much trouble for them. If you try a few words of Spanish they are delighted. The food is very good and a person would be very fussy to complain. Weather this year was hot and sunny. We will... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Anne, Thank you very much for sharing this lovely review about your recent holidays with us. We are delighted to read you have had a fabulous stay and are already planning your next visit the coming year. It will be a pleasure to have you again at Bahia Principe Hotels & Resorts, all-inclusive hotels in Tenerife, Best regards, Gemma... More 

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