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Bahia Principe San Felipe

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Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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1,105 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bath, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Really enjoyed our stay here. We stayed in a larger, newer hotel on the south side of the island 2 years ago and it was very different to that. The hotel is 20 years old and the rooms reflect that decor wise. We had a junior suite but it wasn't the same as the one on the website, no dual... More 

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London UK
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here 15th to 26th June. It was our third stay in this hotel over the last 2 years and as always we had a wonderful time. The welcome we got at reception when we arrived was so warm and friendly plus they managed to fulfill our request for the same room as we've had on... More 

Was this review helpful? Yes 5
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review
Google Translation

Estimado usuario. De antemano le agradecemos su confianza depositada en nosotros para elegirnos año tras año para sus merecidas vacaciones.... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from The San Felipe, this was our third stay. It was better then we remembered from 5 years ago. The Hotel is kept so clean and the staff are very efficient. One of the bar staff even remembered us. I think it's a good sign if they are still working there five years on from our... More 

Was this review helpful? Yes 4
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review
Google Translation

Estimada Sue. Muchas gracias por tomarse el tiempo de compartir su experiencia en el Bahía Príncipe San Felipe con los... More 

Colvend, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2015

Had a really nice time here last May (2014) the hotel was pleasant and clean,poolside was also very relaxing,could not praise the staff enough very friendly and alway had time to help with pronunciations the food I thought was always good and the professional way it was displayed was to a very high standard,the rooms are very average but acceptable... More 

Was this review helpful? Yes 2
DireccionSanFelipe, Relaciones Publicas at Bahia Principe San Felipe, responded to this review

Dear Mr. Taylor. We are extremely grateful for your lovely comment about your last stay with and amongst us. We are happy to read that the friendliness of the staff made you and your partner feel so welcome and comfortable and that you enjoyed the food at the buffet restaurant so much. We are looking forward to seeing you again... More 

Paris, France
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 14, 2015

Second stay at the Bahia Principe San Felipe hotel in Puerto de la Cruz. And maybe the last one. The hotel is ideally situated far enough from the buzzy and noisy places, but close enough to walk to the city center and sea front. Upper floos room on sea side have a breathtaking view, just fantastic. Rooms on the garden... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you for taking the time to write a review about your stay in our hotel. We are glad you have appreciated the excellent location and fantastic views. We hope we may welcome you again for a third time in Bahia Principe San Felipe Best regards, Gemma Oosterbaan Bahia Principe San Felipe More 

Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 6, 2015

Just returned from a week at this hotel. Great food of good quality no chewey stews just good quality and great selection. Staff also great willing to help and give advice. OK the hotel is getting dated and needs a face lift and the rooms need up grading. But this is made up for by the food and staff.

Was this review helpful? Yes 3
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you for posting on Tripadvisor your positive experience at Bahia Principe San Felipe. We are very pleased to hear that our restaurants and our staff has made the difference for you and your kind words have been passed on to the team for nothing is more motivating than the positive feedback of our guests. We would love... More 

Hope Valley, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015

Beautiful hotel very welcoming staff. Beautiful grounds and pool area. Gardens so well kept .Tthis hotel is so central to all amenities. Lots to do and see many lovely restaurants all very friendly staff such lovely people. Local busses e say to get about . Girl in the ticket office speaks good English and is very helpful.Weather is usually warm... More 

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Joyce, Thank you so much for your kind words regarding your recent stay with us. We are glad to hear you have appreciated our lovely gardens and that our staff has made you feel welcome, which is no less tan our guests deserve. It will be a pleasure to have you again at Bahia Principe Hotels & Resorts, all-inclusive... More 

Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

My friend and had our second stay at this hotel for a week from 28th April 2015 and we had a lovely time. The staff were very friendly and did all they could for us. The manager who's name I forget now, he was a German guy, very handsome, he did all he could to help, but to be honest... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Michael, Thank you so much for sharing your feedback on your recent stay with all tripadvisor-users. It pleases us that you have had another relaxing holiday, just as you wished for. We are very grateful for your recommendation and we hope you will be able to visit us once again in the near future, we will welcome you with... More 

Luton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Just returned from our third stay at this lovely hotel. We chose to stay here because the rooms are good, the food is excellent and the position of the hotel on the sea front is perfect. Puerto is such a lovely town, and the walk from the hotel to the old town is so interesting. There are plenty of places... More 

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you so much for your nice review on your recent stay with us. We are very happy that you have had yet another lovely holiday with us and that you have enjoyed the variety of our buffet. We will be delighted to receive you again for a fourth visit, and we will welcome you with open arms.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 12, 2015

Great rooms, good food, friendly staff, relaxed atmosphere, fantastic location, beautiful swimming pool and child friendly. Overall a very good hotel in a beautiful setting. Puerto de la Cruz is a lovely place for a relaxed holiday.

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Ana, Thank you for your comments about your positive experience at Bahia Principe San Felipe. We are grateful fro your assessments and we would like to welcome you again for another lovely holiday. Our warmest regards, Bahia Principe Hotels & Resorts, your best hotel in Tenerife Gemma Oosterbaan Bahia Principe San Felipe More 

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