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All 81 Puerto de la Cruz hotels

Bahia Principe San Felipe

4.0 of 5 Resort (All-Inclusive)   |   Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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82%
Ranked #5 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 3 days ago
Emma S
  • Reviews (866)
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866 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is amazing if I could of stayed there longer than two weeks I would of , the staff are amazing always smiling and treat you with respect, you couldn't fault anything, I really want to go back next year

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Emma, thank you very much for your kind words about our Hotel Bahia Principe San Felipe. Nothing can me more praise then seeing our guests enjoying their stay with us and recomending our Hotel to others. We are looking forward to welcome you again at Bahia Principe with open arms. kindest regards, Bahia Principe Hotels & Resorts, all-inclusive hotels... More

Lancing, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very friendly and helpful staff.Hotel absolutely spotless and food quality awesome.Swimming pool area superb and no problems getting loungers.This hotel is the best my wife and I have stayed in and we will definitely book a return visit.

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Alan, Thank you very much for your kind words and your positive review about our Hotel Bahia Principe San Felipe. It is always very fulfilling when our guests enjoy their stay and recommend the hotel to others. We are very happy to read that our staff managed to exceed your expectations and that you liked the pool area so... More

Lancing
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from this hotel,probably the cleanest,friendliest hotel we have ever stayed at,from the moment we arrived at reception we had the friendliest receptionist you could probably meet,did I mention the food something for everyone,Infact we did all put on weight as we were there for 11 nights,there were some lovely friendly waiting staff and the standard and selection of... More

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Dawn, thank you very much for sharing your positive holiday experience at our Hotel Bahia Principe San Felipe with other users. Nothing gives us more motivation than to see our guests satisfied and returning. We are looking forward to welcoming you again at Bahia Principe San Felipe with open arms in the near future. Bahia Principe Hotels & Resorts,... More

Flint, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wehad read several good reviews of this hotel, but the reality exceeded our expectations. Fantastic position, rooms & views. The food was amazing such a wide variety all to the highest quality standards and always hot, often a problem we have found on All Inclusive.

Was this review helpful? Yes 2
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor-User, thank you very much for your positive review about our Hotel Bahia Principe San Felipe. We are very pleased to read that you enjoyed your recent stay with us an that our staff managed to live upto your expectations. We are looking forward to welcoming you again in the near future. Bahia Principe Hotels & Resorts, all-inclusive hotels... More

Blackwood, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have now visited this hotel several times and are never disappointed with the welcome we receive. If you like the sun request the pool side rather than the sea view at the front of the hotel which can be cool. The choice of food in the restaurant is excellent as are the staff. The only down side is that... More

Was this review helpful? Yes 2
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor user Thank you very much for your positive review about Bahia Principe San Felipe. There can be no greater praise than when our guests return and recommend the Hotel to others. We are happy to read that our staff managed to exceed your expectations and that you liked the buffet restaurant so much. We shall be more than... More

Lutterworth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

moved to this hotel from other very unsatisfactory 4 star hotel nearby,and what a difference, clean smart great food and bar. pool area spotlesss and being constantly monitored by pool staff.lovely gardens and reception, flowers in room and bathroom.restuarant staff very attentive and spotlessly clean, food excellent.variey good and meats fresh and plentiful... overall a very good hotel in the... More

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor user Thank you for taking the time to share your positive holiday experience at Bahia Principe San Felipe with othet users. Nothing is more motivating then when our guests recommend our Hotel to others. We are happy to read that our staff managed to exceed your expectations and that you liked the pool area so much. We shall... More

Newcastle upon tyne
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I just recently returned home from a 2 week holiday and if you want relaxation and to have a holiday that makes you want to return again. You should definitely stay here. I will be booking up soon for my next stay here.

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor-User, thank you very much for your positive coment about our Hotel Bahia Principe San Felipe. We are glad to read that you enjoyed your recent stay with us. Nothing can me more praise to us and more motivation for our staff than to see our guests returning. We send our kindest regards and are looking forward to welcoming... More

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely Hotel stayed 3 times now .Staff at all levels are great . Nothing is too much trouble for them. Grounds are kept immaculate every where is so clean. Rooms are changed and cleaned to a high standard and room staff very friendly . The restaurant Is kept beautiful and the buffet is always lovely with many varieties of foods... More

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Joyce, Thank you for your positive review about Bahia Principe San Felipe. It is always very fulfilling when our guests recommend the hotel to others. We are happy to read that our staff managed to exceed your expectations and that you liked the buffet restaurant so much. We shall be more than pleased to welcome you again any time... More

Paris, France
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Could have been excellent, since we had a room at the 16th floor, with a balcony overviewing a 180° sea panorama, a really wonderful sight, a nice room (though a very classical decorum and a strange swastika painting ! ) Wonderful tropical garden and large swimming pool. But : Atmosphere is very familial and old styled. A painful show every... More

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor user, Thank you for taking the time to share your positive comment about our hotel with other users. We are very happy to read that you liked the sea view from your room. The view from the upper floors is spectacular. Thank you very much for your comment about the evening program. I gave it today to the... More

Lexington, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Must start with what a great hotel location great grounds and pools & great food and biggest bed we ever stayed in hotel very clean and cleaning staff very nice.We just got back from 2 weeks and we have enjoyed it But the staff in bar areas need to retire there so grumpy & old and no smiles taken me... More

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-User, Thank you for your review about our hotel. We are happy to read that our housekeeping and reaurant staff managed to exceed your expectations and that you liked your room and the pool area so much. Please notice that I informed the head of the Bars department today to improve in this matter. We shall be more than... More

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Additional Information about Bahia Principe San Felipe

Address: Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bahia Principe San Felipe 4*
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Puerto de la Cruz #4 Family Hotel in Puerto de la Cruz #4 Luxury Hotel in Puerto de la Cruz #6 Romantic Hotel in Puerto de la Cruz
Hotel Class
Number of rooms
261

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