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Bahia Principe San Felipe

4.0 of 5 Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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Certificate of Excellence 2014
Bahia Principe San Felipe
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Bahia Principe San Felipe
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967 reviews from our community

Traveler rating
    461
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    121
    34
    29
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257
527
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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  • All months
    (967)
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    (223)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I just love it, can't wait to go again. The staff are so friendly, nothing is too much trouble. The siuation is just perfact right on the sea front within walking distance to almost everywhere and on the level.

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Lier Municipality, Norway
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Big hotel. Good view. Not so nice food as both my daughter and I got ill the second day. We thought we should report this to the reception staff but the reception staff became very rude and summoned the reception manager. Also very rude; no way the hotel was to blame. As I am a very experienced nurse and know... More

Was this review helpful? Yes 1
Leicestershire, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel for one week in November 2014. The staff were friendly and helpful and the room was clean and spacious. The buffet meals were good with lots of options - I had a minor case of food poisoning and I overheard others talking about similar issues, which made me probably more cautious than I needed to... More

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Newbury
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this amazing hotel for two weeks in October we have nothing bad to report,everything was great from the moment we checked in.all staff friendly and polite and couldn't do enough for you.food amazing our favourite was breakfast.all staff in the dining area work very hard but always have a smile on there faces..A trip to loro park is... More

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DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, We greatly appreciate your kind words towards our staff. We are pleased to hear you enjoyed your stay so much and hope to welcome you again in Bahía Principe San Felipe. Please receive our best regards, Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Tenerife Gemma Oosterbaan Bahia Principe San Felipe More

Hampshire, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this hotel in November 2014. Staff friendly and efficient, great room super clean and very good buffet meals. Not an awful lot of English tourists but all those guests we met were very friendly.

Was this review helpful? Yes 1
DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Mary, Thank you very much for writing this nice review about you recent stay with us. We are glad you have enjoyed the cleanliness of the room, the buffet and the friendliness of our staf. Hopefully we will welcome you again soon. Kindest regards, Bahia Principe Hotels & Resorts, your best hotel in Tenerife Gemma Oosterbaan Bahia Principe San... More

Ammanford, Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

hotel very nice, staff lovely, food great,plenty of choice and freshly cooked. Mostly suitable for older people at this time of year though, as the entertainment was a bit dated. Our 17 year old was quite bored. We will consider this hotel chain in the future.

Was this review helpful? Yes 1
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, We would like to express our thanks for your kind review about your recent stay with us. We are pleased to hear you have had a relaxing stay and hope to welcome you again in Bahia Principe San Felipe. Please receive our kindest regards, Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Tenerife Gemma Oosterbaan... More

Cornwall, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the first time in october , excellent hotel, great location and generally friendly staff. Fantastic sea views from the front rooms and views of the volcano at the back. Evening entertainment could have been better but the garden and pool area more than made up for this. Have stayed in the south before but will be staying... More

Was this review helpful? Yes 1
Juliana S, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Jon, Thank you for your time in writing about Bahia Principe San Felipe and for sharing your opinion in this forum. We are glad to hear that your overall experience in the hotel has been excellent and you have been able to enjoy of the beautiful sea and volcano views , gardens and pool facilities. Getting the best satisfaction... More

Douglas, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our second stay at this hotel. Some staff remembered us from last year. All the staff did their best to make our stay enjoyable. At every meal time there was a good choice of food. Restaurant staff were very obliging and brought drinks quickly. I would certainly recommend this hotel for families with younger children but probably not the scene... More

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Juliana S, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Norman, We would like to thank you for having chosen for the 2nd time our Hotel as your holiday destination and also for taking the time to share your comments with the TripAdvisor community. We are glad to hear that your overall experience in the hotel has been relaxed and that you have been able to enjoy of the... More

Orpington, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Returned 4/11 from a 7 day stay with my wife. Service great. Drinks absolutely fine although the cocktails are from a machine and not made to order. So a PIna Colada doesn’t taste like a Pina Colada. Service great and regularly welcomed with a smile. Food the best i’ve experienced from an all-inclusive. Great choice and didn’t have the same... More

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Juliana S, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Malcolm: Thank you very much for taking the time to share your experience and to recommend Bahia Principe San Felipe hotel to other travellers. We appreciate your wonderful words regarding our facilities and qualify service. We work hard every day to satisfy our guest needs and we are so happy to read that you had a memorable and relaxed... More

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Overall the hotel was okay. The pool was very nice. The restaurant really quite good (I'm vegetarian). Lots of choice and they changed what was on offer each day. The demographic here is OLD. If that's your thing, then good - but it is very old! The hotel put on a show with owls/birds of prey kept in boxes. This... More

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Juliana S, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Phil, Thank you for letting us know your impressions about your recent stay in Puerto de la Cruz, Tenerife. We really appreciate your comments about the pool and food variety. On the other hand, we also would like to express our most sincere apologies if your stay in Puerto de la Cruz has not been so satisfactory and we... More

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Additional Information about Bahia Principe San Felipe

Address: Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bahia Principe San Felipe 4*
Number of rooms: 261
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz

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