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Bahia Principe San Felipe

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Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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Bahia Principe San Felipe
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1,043 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southport, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Stayed here for a week at the end of April. Despite several conversations at reception and in the dining room regarding my dietary requirements, they failed to understand (and I do speak a little Spanish). A whole table of gluten free food but nothing on the buffet identified as sugar free (all six breakfast cereals contained sugar). The 1st evening... More 

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Abingdon, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spend the easter break in this hotel, and I can recommend this to all my friends. The best of this place are the services, its staff is excellent, always looking for fulfill our expectations... and the food is absolutely great! Very delicious and many options for all people. What you need to consider is that this hotel is not... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The food and service was excellent. It was my birthday while I was away and I came back in the afternoon to find a lovely bottle of sparkling wine and two glasses with a letter wishing me happy birthday a nice personal touch.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for 7 nights in April. we were half-board. Reception staff were polite and helpful but not all of them had a good understanding of English. As my wife often uses a wheel chair we had a disabled room on the 1st floor. It still had a good view of the volcano. If you're a light sleeper then... More 

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Ghent, Belgium
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just came back from our 4th visit to the San Felipe. We stayed 14 days. It was very nice many of the staff remembered us and made us feel welcome. . We had a nice welcome present. As last year, we had a corner room with a view on the Teide and facing the garden, the pool and the... More 

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Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Amazing holiday at this hotel. Read previous reviews and was a little concerned at food comments. I have to say that the food was awesome. Great choice and really don't know what else could be offered. Fabulous service from all members of staff. Would highly recommend and wouldn't stay anywhere else if we go back.

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Ali, Thank you very much for your kind words about your stay with us. We are pleased to hear you have enjoyed the variety we offer in our restaurant and are gratefull for you recommendation. We hope we may see you again soon and will welcome you with open arms. kind regards, Bahia Principe Hotels & Resorts, all-inclusive hotels... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Jest come back from 7 nights all inclusive holidays from Puerto de la cruz tenerife . We bin staying in this wonderful hotel in april.It has a spacious rooms with wonderful view. Everything from customer service to food was perfect. Everybody friendly and willing to help. Massive pools for adults and kids loads off things to do in hotel. Will... More 

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Aivaras, Thank you for sharing your opinión regarding your recent stay with us. We are pleased to hear you liked the hotel and the services we offer, and we are grateful for recommending us to other travellers. We would love to see you back at Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Tenerife Kind regards,... More 

Portsmouth, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous, clean hotel. Polite staff, nothing was too much trouble. Food choices excellent a really enjoyable weeks break with my 12 year old son. Tennis courts, table tennis, beautiful rugged coastline. Great location for Loro Parque. A little bit out the way for Siam park, however well worth it, especially if you have older children.

Was this review helpful? Yes
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for this review on your recent stay with us. It is great to hear you have had such a lovely Easter break. We very much appreciate your recommendation and hope yo see you again at Bahia Principe Hotels & Resorts, your best hotel in Tenerife Kind regards, Gemma Oosterbaan Bahia Principe San Felipe More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have just arrived back from a weeks all inclusive break.The hotel was clean and well maintained and most staff seemed very friendly :).We had a corner room on the 13th floor-the balcony was amazing With great views.This hotel would usually be to quiet for us but as it was a relaxing break we were looking for before our baby... More 

Was this review helpful? Yes 3
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Katie, Thank you for your time in writing about your relaxing break at the Bahia Principe San Felipe. We are pleased to hear you have had a nice holiday and your comments about the food have been passed on to the head of the restaurants for further evaluation. We wish you all the best with the baby and hope... More 

yeovil
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this was an outstanding holiday provided by Thomas cook the room on might I add the 17th floor had views of both the beach and the mountain the weather was a bit on the chilly side but not as cold as the uk! the only point I would make is that the food is not very hot! but this is... More 

Was this review helpful? Yes 3
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Keith, Thank you very much for your kind review on your stay with us. We are happy you have enjoyed the excellent views from your room, and that we have been able to provide you with an outstanding stay. We hope to see you again in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Tenerife. Best... More 

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