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Bahia Principe San Felipe

4.0 of 5 Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
#5 of 81 Hotels in Puerto de la Cruz
926 Reviews 4 of 5 stars
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Bahia Principe San Felipe
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Bahia Principe San Felipe
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926 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rushden, United Kingdom
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from 7 days at the San Felipe and it was excellent from the initial welcome to the checking out. Food, good and varied and one day we were going on an excursion so needed breakfast before 7.00am and it was all available. Room, clean and comfortable, we were on the back which we think is best, as it... More

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Manchester, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 1 week on an all-inclusive basis (23rd to 30th September) with my husband and had a great time at the San Felipe. The hotel is spotlessly clean and the food beautifully cooked, we were spoilt for choice. Our room which overlooked the sea was ideal for us (2nd floor). Pool area and gardens are well maintained and... More

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Newquay
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just returned from a week (10-18.9.2014) at this hotel .My husband and I are in our early 60s and my mother in early 80s. We were half boarders. The hotel was extremely clean, and all the staff we met were polite and friendly and ready to help when needed. The food was excellent with an amazing choice, my mother... More

Was this review helpful? Yes 1
DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user. Thank you so much for sharing your opinion about your recent stay in Bahia Principe San Felipe with all the Tripadvisor users. For us is very important to know that our guest enjoyed their holidays with us and the most important is that you´ll visit us again in a further future. We´re really looking forward to welcome... More

York, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel gave me a wonderful week,all the categories came up with outstanding results. The food was exceptional tasty, fresh and varied. The hotel cleanliness is well up to standard, the gardens and pool area were continually tidied and there were plenty of sunbeds with tables and umbrella. The service in the restaurant and bars was exceptional, the receptionist are... More

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DireccionSanFelipe, Public Relations at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user First of all, we would like to thank you for the review about Bahía Principe San Felipe and for give us your feedback, which we really appreciate and take into account. It is a great satisfaction for us to read that you have enjoyed of a quality food service and the cleanliness of all the different áreas.... More

Birmingham
Top Contributor
96 reviews 96 reviews
26 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok so positive things first, restaurant and food first class, as were most of the staff, the room was great (except for what will be mentioned later) the grounds and pool areas well looked after. It is not an "English" hotel (which is mostly why we chose it) so not all staff were brilliant with their language skills. I would... More

Was this review helpful? Yes 2
DireccionSanFelipe, Relaciones Publicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user. First of all we would like to thank you for taking the time to write this review about your recent stay with us. We are pleased to hear you enjoyed the different restaurants, the pool and garden area and your room. We would like to give you our most sincerely apologies for the inconvenience caused by the... More

Bolton
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'll try and keep this brief. The Bahia is a great value for money hotel, on either half board or all-inclusive. Food is mostly good quality and plentiful. Rooms spacious enough, clean but dated. Gardens and pool area nice and well maintained, poolside towels provided on deposit. Generally pleasant and helpful staff but a minority (one or two of the... More

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Juliana S, Calidad TFI at Bahia Principe San Felipe, responded to this review

Dear Matt , Thank you for the review about Bahia Principe San Felipe and for giving us your feedback, which we really appreciate and take into account. We appreciate your positive comments regarding our facilities and services. In regards to the rooms, we would like to inform you that it is in our future projects to update the rooms. We... More

London
Contributor
12 reviews 12 reviews
4 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A HONEST DESCRIPTION OF OUR STAY AT BAHIA PRINCIPE, PUERTO DE LA CRUZ My Husband and I have just returned (02-16/09/2014) from a fortnight all inclusive at The Bahia Principe 4* San Felipe, Puerto de la Cruz, Tenerife (we previously stayed at their other hotel in Costa Adeje 5* in January 2014, what a fantastic hotel and holiday) we were... More

Was this review helpful? Yes 5
Juliana S, Calidad TFI at Bahia Principe San Felipe, responded to this review

Dear Tina First of all, we would like to thank you for your comments about your recent holidays in Puerto de la Cruz, Tenerife. We are pleased to know that you have enjoyed of the quality facilities , service and friendliness of our staff, we will forward your comments to them, especially to Begoña and Juana. In regards to the... More

Ashby de la Zouch, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel in the evening, check in lasted only a few pain free minutes, the receptionist spoke very good English, was very friendly and polite, plus we has a cocktail brought to us, while we were checking in. we were given room 312 on the 3rd floor, Our room was spacious very clean and tidy, a welcome... More

Was this review helpful? Yes 2
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear guest, Thank you very much for taking the time to write this nice review about your stay with us and share all this information about the Bahia Principe San Felipe with the Tripadvisor user. We hope your words will be usefull for others who are thinking of spending their next holidays with us. It´s a delight to hear how... More

Coventry, England
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very difficult to fault this hotel, good food, bedrooms and pool areas. Hotel is convenient for exploring Puerto de la Cruz. Only minor niggles are that there are plenty of sunbeds but they could do with replacing we found several where the back adjustments were broken and others where they would not stay in position. The pool could also do... More

Was this review helpful? Yes
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

DearTripadvisor user. Thank you so much for taking your time to write this review regarding your recent stay at Bahía Principe San Felipe. We are really glad that you have enjoyed the food, the pool and your bedroom, too. Our guests opinión is really helpful for us to improve, so we have taken note of all of your comments and... More

London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As we arrived to the hotel the transfer was very long which made us eager to get outside, we are huge sun lovers and the sun was only out 50% of the time in 9 days (due to be in North). The pool was always spotless clean and the staff was lovely. Unfortunately we didn't get to visit the a... More

Was this review helpful? Yes 2
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user. Thank you for your feed back about your recent holidays in the hotel. We are pleased to hear that you have appreciated the well kept pool and garden areas, the cleanliness and the staff. We have taken note of the inconvenienes you suffered with the air conditioning and with the á la carte restaurant. We sincerely offer... More

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Additional Information about Bahia Principe San Felipe

Address: Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bahia Principe San Felipe 4*
Number of rooms: 261
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz

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