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All 81 Puerto de la Cruz hotels

Bahia Principe San Felipe

4.0 of 5 Resort (All-Inclusive)   |   Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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82%
Ranked #5 of 81 hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 4 days ago
June456 Swansea, United Kingdom
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880 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
Swansea, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My family and I stayed at the San Felipe last August with our 6 year old twins. We were made extremely welcome from the time we walked through the door. The staff were so incredibly friendly to all of us, and always made an extra effort with the children. The variety of food at the buffet was of a high... More

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear June, We are extremely grateful for your lovely comment about your last stay with and amongst us. We are happy to read that the friendliness of the staff made you and your family feel so welcome and comfortable and that you enjoyed the food at the buffet restaurant so much. We are looking forward to seeing you all next... More

Penicuik, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Guys, this is a totally remarkable hotel. all staff are very welcoming and very accommodating, being disabled emailing in advance for a disabled access room is not a problem, Gemma used to be on PR now manned by two other very amazing ladies, who i can assure you can speak perfect english and are so totally accommodating and amazing, thanks... More

Was this review helpful? Yes 4
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear guest, Thanks a lot for taking the time to write such an extensive review about your stay at the Bahia Principe San Felipe. We are very happy to read that you liked the hotel itself and the range of dishes at the buffet restaurant so much. We deeply appreciate your moving feedback about the friendliness and hospitality of the... More

Burnley, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just booked our 4th holiday for end November at this beautiful hotel. From arriving at Reception to the dining experience, not forgetting the large airy rooms, kept immaculately clean daily.....we cannot fault this hotel. Can't wait to be back in our little bit of paradise!

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Carol, Thank you ever so much for your positive review about our hotel. It is overwhelming to read that you were happy about your stay with and amongst us in every possible respect. We will be more than pleased to welcome you again and shall be welcoming you with open arms any time you decide to come back. Hoping... More

Gloucester, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 7 nights earlier this month and decided to do a range of different things this time. We tried the recommended hotel excursions and we weren't disappointed. The food is excellent, service is fabulous and staff extremely helpful. Our booking through a travel agent was awful but the stay made it worth the while. We had a 01... More

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor-User, thank you very much for your kind words! Nothing is more praise and gives our team more motivation than seeing our guests enjoying their stay and returning. We are happy to read that once again you liked the food in our restaurants and that our staff made you feel welcome at Bahia Principe San Felipe. We are looking... More

Paisley, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is really nice. Very clean and good location to the small beach, shops and restaurants. Plenty of choice in the restaurant however the snacks were very poor. There was no access to water outwith snack bar opening times or meal times in restaurants. There is a vending machine which was very expensive and a small gift shop in... More

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DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor user, Thanks a lot for taking the time to write a comment about the Bahia Principe San Felipe. We are very pleased about your praise concerning the hotel's location, its cleanliness and the amiability of our personnel. We welcome your suggestion concerning a more youth-centered entertainment and 24-hour access to drinking water. We have forwarded your feedback, as... More

Hajnowka, Poland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is really nice and clear, has fantastic swimmingpool , nice service, tasty food, and good drinks :) Room had an air conditioning, comfortable beds and clear bathroom. The area is fantastic :) :)

Was this review helpful? Yes 3
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvosor-User, thank you very much for your positive review about our Hotel Bahia Principe San Felipe. We are happy to read that our staffs friendliness and the pool area made your stay as enjoyable as it was. We are looking forward to welcoming you again at Bahia Principe San Felipe with open arms in the near future. Wiele pozdrowienia... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing if I could of stayed there longer than two weeks I would of , the staff are amazing always smiling and treat you with respect, you couldn't fault anything, I really want to go back next year

Was this review helpful? Yes 2
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Emma, thank you very much for your kind words about our Hotel Bahia Principe San Felipe. Nothing can me more praise then seeing our guests enjoying their stay with us and recomending our Hotel to others. We are looking forward to welcome you again at Bahia Principe with open arms. kindest regards, Bahia Principe Hotels & Resorts, all-inclusive hotels... More

Lancing, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very friendly and helpful staff.Hotel absolutely spotless and food quality awesome.Swimming pool area superb and no problems getting loungers.This hotel is the best my wife and I have stayed in and we will definitely book a return visit.

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Alan, Thank you very much for your kind words and your positive review about our Hotel Bahia Principe San Felipe. It is always very fulfilling when our guests enjoy their stay and recommend the hotel to others. We are very happy to read that our staff managed to exceed your expectations and that you liked the pool area so... More

Lancing
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from this hotel,probably the cleanest,friendliest hotel we have ever stayed at,from the moment we arrived at reception we had the friendliest receptionist you could probably meet,did I mention the food something for everyone,Infact we did all put on weight as we were there for 11 nights,there were some lovely friendly waiting staff and the standard and selection of... More

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Dawn, thank you very much for sharing your positive holiday experience at our Hotel Bahia Principe San Felipe with other users. Nothing gives us more motivation than to see our guests satisfied and returning. We are looking forward to welcoming you again at Bahia Principe San Felipe with open arms in the near future. Bahia Principe Hotels & Resorts,... More

Flint, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wehad read several good reviews of this hotel, but the reality exceeded our expectations. Fantastic position, rooms & views. The food was amazing such a wide variety all to the highest quality standards and always hot, often a problem we have found on All Inclusive.

Was this review helpful? Yes 2
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear TripAdvisor-User, thank you very much for your positive review about our Hotel Bahia Principe San Felipe. We are very pleased to read that you enjoyed your recent stay with us an that our staff managed to live upto your expectations. We are looking forward to welcoming you again in the near future. Bahia Principe Hotels & Resorts, all-inclusive hotels... More

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Additional Information about Bahia Principe San Felipe

Address: Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bahia Principe San Felipe 4*
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Puerto de la Cruz #4 Luxury Hotel in Puerto de la Cruz #4 Family Hotel in Puerto de la Cruz #5 Romantic Hotel in Puerto de la Cruz
Hotel Class
Number of rooms
261

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