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Bahia Principe San Felipe

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Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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Bahia Principe San Felipe
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Bahia Principe San Felipe
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1,055 reviews from our community

Traveler rating
    500
    359
    131
    34
    31
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269
593
23
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great rooms, good food, friendly staff, relaxed atmosphere, fantastic location, beautiful swimming pool and child friendly. Overall a very good hotel in a beautiful setting. Puerto de la Cruz is a lovely place for a relaxed holiday.

Was this review helpful? Yes 1
Alicante Province, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

returned yesterday from this fantastic hotel..the staff were polite and helpful from the pool bar lady who never stops smiling, the entertainment guy who is so funny to all the waiting staff including the one guy who says he,s been at the hotel for 29 tears who we missed on our last day..the rooms are exactly as described.our room was... More 

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Broadstairs, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Being over 80 we do not usually go on long flights any more, but we survived this 4.5 hours and it was well worth it. We were all inclusive and what was on offer was way above average. The quality of drinks offered was good, food variety and quality was also very good. It was all made so much more... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you so much for sharing this lovely review about your special holidays in Bahia Principe San Felipe. We are pleased to hear you have enjoyed the quality and variety of food and drinks we offer.and grately appreciate your assessment about our friendly and helpfull staff. We have passed your words on to them as they will surely... More 

Kilmarnock, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just home after another fortnight in the San Felipe. It is a very comfortable hotel with a wonderful staff. Nothing is too much trouble for them. If you try a few words of Spanish they are delighted. The food is very good and a person would be very fussy to complain. Weather this year was hot and sunny. We will... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Anne, Thank you very much for sharing this lovely review about your recent holidays with us. We are delighted to read you have had a fabulous stay and are already planning your next visit the coming year. It will be a pleasure to have you again at Bahia Principe Hotels & Resorts, all-inclusive hotels in Tenerife, Best regards, Gemma... More 

San Miguel de Abona, Spain
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the San Felipe at the end of April. We had a fabulous time. Our junior suite was wonderful and spacious as was the balcony..could have done with some sun beds to be able to make use of all that wasted space. Very clean. Breakfast was lovely and hot..not so hot in the evening but there is a... More 

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DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for this review on your great stay with us. it is fantastic to hear you have had a fabulous time and we are hoping you will return to the Bahia Principe San Felipe soon. Best regards, Enjoy an all-inclusive holiday as a couple with Bahia Principe Hotels & Resorts Gemma Oosterbaan Bahia Principe San... More 

Lancaster
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for a week. We contacted the hotel beforehand as I use a wheelchair and we were going to have a hire car. They said they would try and accommodate. The room and particularly the bathroom was spacious and we had a bath and shower and separate disabled shower with pull down seat which made it... More 

Was this review helpful? Yes
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-users, We greatly appreciate your review regarding your holdiays with us. We always try to accomodate our guests as best we can and we are pleased you have had a pleasant escape. It would be lovely to welcome you again at Bahia Principe San Felipe. our warmest regards, Bahia Principe Hotels & Resorts, spa hotels in Tenerife Gemma Oosterbaan More 

swindon
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We travelled as a group of 4, my mum and sister and my best friend. I had been to the South of the Island so was looking forward to visiting the North. Outside of the hotel there are some fabulous walks and you can get a free train to Loro park from outside McDonalds which we did and found some... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Kimberly, We would like to thank you for commenting about your recent stay with us. Our guests opinion is very important to us and you comments will be evaluated for further improovement of our services. We would like to clarify that our indoor pool is a spa-pool and we offer hydrotherapy circuit for 25 euros a session of 90... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent a week on all-inclusive here in a pleasant room with a sea view. (As mentioned in other reviews, the sea in this location can be very noisy, and it did actually keep us awake a bit.) The bed was extremely comfortable, with a lovely high-grade mattress (which felt like memory foam) and bed linen. The room seemed spacious,... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear tripadvisor-user, Thank you very much for your extend review about your stay at the Bahia Principe San Felipe. We are happy to hear you have enjoyed your stay with us, specially the variety of dishes offered at our restaurant. Hoping you will return to the hotel in the future, best regards, Bahia Principe Hotels & Resorts, all-inclusive hotels for... More 

Southport, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a week at the end of April. Despite several conversations at reception and in the dining room regarding my dietary requirements, they failed to understand (and I do speak a little Spanish). A whole table of gluten free food but nothing on the buffet identified as sugar free (all six breakfast cereals contained sugar). The 1st evening... More 

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Victoria, First of all we would like to thank you for taking the time to write a review about your stay with us. We are sorry to hear you have not been satisfied with our restaurant service, and we would like to clarify that our kitchen prepares special dishes, gluten free, or for diabetics etc, They have to be... More 

Abingdon, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spend the easter break in this hotel, and I can recommend this to all my friends. The best of this place are the services, its staff is excellent, always looking for fulfill our expectations... and the food is absolutely great! Very delicious and many options for all people. What you need to consider is that this hotel is not... More 

Was this review helpful? Yes 2
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Jose Alberto, Thank you very much for writing this nice review on your holidays with us. We are happy to read you have appreciated the service and the food at our restaurants. Thank you very much for recommending us and we hope we may see you again at Bahia Principe Hotels & Resorts, spa hotels in Tenerife kindest regards,... More 

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