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Bahia Principe San Felipe

4.0 of 5 Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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Bahia Principe San Felipe
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Bahia Principe San Felipe
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937 reviews from our community

Traveler rating
    447
    315
    114
    33
    28
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248
516
18
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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    (223)
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UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Just got back from a 4 week stay at this great hotel. This was our 3rd consecutive year at the San Felipe and our 8th visit in total. From the moment we arrived we felt welcome and at home. Staff from reception , pool area, restaurant and maids are freindly and helpful. We've stayed at many hotels throughout the world... More

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Dublin
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My adult son and I spent a marvellous week in this hotel recently. He had booked two Suites for us and, because we were together, were given adjacent accommodation for convenience. Our Suites in fact were "Doubles" (equipped for two people), and we each had a separate Sittingroom and really large balconies. Everything was spotless, well-equipped and nicely furnished. My... More

Was this review helpful? Yes 1
Luton, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our second stay at this hotel and again we were not disappointed. The food here is exceptional and the staff are fantastic. I do not understand the comments some people put about 'grumpy old waiters'. If they are referring to the Head Waiters, then no they are not grumpy, very helpful and simply doing their job of running a large... More

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DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user. We would like to thank you for your nice comments. Our job it is to achieve the satisfaction of all our guests and we are so happy to see that we have achieve it with you. We will transmit to our staff your nice words and we hope to welcome you again in Bahia Principe and thank... More

Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I enjoyed my stay at this hotel but there are a few minor glitches that would make this hotel a cut above the others. Why in this day and age wifi isn't free, an hour is not enough. They also need to stop people reserving pool beds at ridiculous hours, some towels were let overnight ! personally I would like... More

Was this review helpful? Yes 1
DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Peter. Thank you for your time in writing about Bahia Principe San Felipe and for sharing your opinion with other travellers. Our guests opinion is really helpful for us to improve, so we have taken note of all of your comments and also have been sent to the general management, so they can take the necessary mesures in case... More

Jethero39
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After another stay at this lovely hotel. Staff friendly apart from a few. Although it does help if you try and speak a little Spanish. Rooms kept very clean and all public areas. Pool and gardens excellent. Good to see staff in the dining room enforced the dress code at the beginning of October for gentlemen to wear long trousers.... More

Was this review helpful? Yes 1
DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user. Thank you so much for your your nice words regarding another recent stay here at Bahía Principe San Felipe. We are really glad to read that you enjoyed once more your holiday with us and all our staff is really gald abour it! We hope to welcome you one more time and thank you again for taking... More

Saltash
Reviewer
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned from a fortnight's holiday in the San Felipe, which I thoroughly enjoyed. The hotel is extremely well run and the staff on reception, in the restaurant and in the bars were friendly and efficient. My room was spacious and clean and, although a single room, had the benefit of a double bed instead of twins. The only downside was... More

Was this review helpful? Yes 7
DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Mr. Johnelle Saltash We would like to thank you for taking the time to write this review about your recent stay in the Bahia Principe San Felipe. It is great satisfaction for the Bahia Principe Hotels & Resorts Management to read that you have enjoyed of a quality service and the friendliness of our staff. Thank you very much... More

Rushden, United Kingdom
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from 7 days at the San Felipe and it was excellent from the initial welcome to the checking out. Food, good and varied and one day we were going on an excursion so needed breakfast before 7.00am and it was all available. Room, clean and comfortable, we were on the back which we think is best, as it... More

Was this review helpful? Yes 5
DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Robert. Thank your for publishing a review about Bahia Principe San Felipe hotel recommending it to other travellers. With great joy we read your comments about your recent stay and we are happy you have had a great holiday and that you have enjoyed our All-Inklusive offer. We would like to thank you for sahring your experience. We´re really... More

Manchester, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 week on an all-inclusive basis (23rd to 30th September) with my husband and had a great time at the San Felipe. The hotel is spotlessly clean and the food beautifully cooked, we were spoilt for choice. Our room which overlooked the sea was ideal for us (2nd floor). Pool area and gardens are well maintained and... More

Was this review helpful? Yes 1
DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Susan. First of all we would like to thank you for the review about Bahia Principe San Felipe and for giving us your feedback, which we really appreciate and take into account. We are delighted to read that you and your husband have enjoyed the stay with us. We truly appreciate your comments about the service and the friendliness... More

Newquay
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from a week (10-18.9.2014) at this hotel .My husband and I are in our early 60s and my mother in early 80s. We were half boarders. The hotel was extremely clean, and all the staff we met were polite and friendly and ready to help when needed. The food was excellent with an amazing choice, my mother... More

Was this review helpful? Yes 2
DireccionSanFelipe, Customer Service at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user. Thank you so much for sharing your opinion about your recent stay in Bahia Principe San Felipe with all the Tripadvisor users. For us is very important to know that our guest enjoyed their holidays with us and the most important is that you´ll visit us again in a further future. We´re really looking forward to welcome... More

York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel gave me a wonderful week,all the categories came up with outstanding results. The food was exceptional tasty, fresh and varied. The hotel cleanliness is well up to standard, the gardens and pool area were continually tidied and there were plenty of sunbeds with tables and umbrella. The service in the restaurant and bars was exceptional, the receptionist are... More

Was this review helpful? Yes
DireccionSanFelipe, Public Relations at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user First of all, we would like to thank you for the review about Bahía Principe San Felipe and for give us your feedback, which we really appreciate and take into account. It is a great satisfaction for us to read that you have enjoyed of a quality food service and the cleanliness of all the different áreas.... More

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Additional Information about Bahia Principe San Felipe

Address: Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bahia Principe San Felipe 4*
Number of rooms: 261
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz

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