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All 81 Puerto de la Cruz hotels

Bahia Principe San Felipe

4.0 of 5 Resort (All-Inclusive)   |   Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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A recent review
3 of 5 stars reviewed 2 days ago
DavidLiptrot York, United Kingdom
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802 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
York, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Booked a week here but transfered out after 15 hours. The hotel had been rated as the 5th best out of 70 plus hotels in Puerto del la Cruz and it may be one of the best but that only shows how poor the competition is! Our bed was so hard my shoulders were aching in the morning and my... More

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Evesham Worcs
Contributor
13 reviews 13 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for two weeks in March and had a wonderful time at the San Felipe. The staff were very professional, helpful and friendly so the atmosphere was always very good. The hotel has been refurbished and is in good order and extremely clean. The pools and gardens are lovely and well kept with plenty of sunbeds and parasols. The... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We have just recently returned from a very enjoyable stay in Tenerife staying at San Felipe. Our party consisted of children and adults. We found a good amount of variety on the island, during our stay we visited the Loro Parque (parrot and animal park), water park, self drove tour of the island, rock pools, volcano, along with days on... More

Was this review helpful? Yes 1
Sunderland, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Just returned home from the Bahia Príncipe The hotel was very good and the food was good We had a sea facing room on the 11th floor and the view was good the sound of the waves could be heard most of the time in the room but this did not bother us. Most of The staff were very good... More

Was this review helpful? Yes 1
DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you for writing this review on your recent stay with us. We are realy glad you have enjoyed the hotel and the food, and your comments on the waitress have been passed on to her, for nothing is more motivating than the praise of our guests. Regarding the other comments, we have taken note of them for... More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An excellent hotel. Staff very helpful and go out of their way to make sure you are enjoying yourself. Food in the buffet restaurant is very varied and of a high quality. Pools and surrounding areas are well maintained and the pool staff are constantly cleaning. Hotel is situated at the start of the promenade so is in a fairly... More

Was this review helpful? Yes 1
DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Ann, We greatly appreciate your kind words about your recent stay with us. and it pleases us to hear you have enjoyed your stay so much. Hopefully we will see you again soon and we will welcome you with open arms. Best regards, Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Tenerife Gemma Oosterbaan Bahia Principe... More

Co. Durham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel after reading the reviews on Trip Advisor and working out that it would appeal to our age group and meet our comfort requirements. The hotel is on the edge of town but since there are quite a number of facilities close by, i.e., supermarkets, newsagent etc. that isn't a problem. We were in a fourteenth floor... More

Was this review helpful? Yes 5
DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, We would like to thank you for sharing your holiday experience with all tripadivosor-users, and are pleased to hear you have enjoyed the good location of the hotel and the excellent views from our rooms and of course the variety of dishes offered in our buffet restaurant. Hopefully we will see you again in the future. Greetings from... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel itself may not be very modern, however is well kept and well appointed. Staff very friendly, maybe apart from one grumpy older waiter in the bar. We booked spa on arrival - treatment for couples and were very pleased with it. I got too relaxed and fallen asleep ;) Before arrival I have wrote to the hotel to... More

Was this review helpful? Yes 3
DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for your feedback on your holidays and for your extend description which will be very useful for other travelers. We are very happy to hear you ahve enjoyed your stay so much, and it is difficult to express our greatfulness for your recommendation. We hope to welcome you again son and send you our... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We unfortunately did not realise how cloudy the north of Tenerife is. The sun didn't come out till around 1pm everyday and that's it it came out at all. It rained everyday for a period of between 10 minutes and 4 hours. The food and all inclusive facilities are really good! The food is varied and of a really high... More

Was this review helpful? Yes 1
DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user, We would like to thank you for taking the time to write a review on your recent stay with us. We are pleased to hear our All Inclusive offer was to your liking, and we would like to receive you again as our guest, maybe in the summer, when we normally have a much warmer and sunnier... More

Blackpool, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After a wonderful holiday same time last year we decided to return to this hotel, this time we took friends with us. We contacted the hotel and requested our room positions prior to our arrival. They duly obliged all our requests including a bottle of bubbly on ice in each room. This made our unpacking so much easier. Most of... More

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DireccionSanFelipe, Relaciones Publicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user, thank you very much for taking your time and write this nice review about your last stay with us. We are delighted to hear that you had a lovely stay and you liked the food and the room. We are very happy to read you might visit us again and we will give you a very warm... More

FIFE
Contributor
14 reviews 14 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Just returned from 7 nights at this first class hotel 8th ~15th March. had room on tenth floor (1006) overlooking the pools and the mountains. The balcony gets sun all afternoon till sunset. Room/bathroom was a bit dated, but spotlessly clean , television could do with upgrade plus more English channels .But you are on holiday to get away from... More

Was this review helpful? Yes
DireccionSanFelipe, Relaciones públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for your positive review on your recent stay with us. We are pleased you have enjoyed the variety of food offered in our restaurants, and are greatfull for your kind words about our staff. Hopefully we will see you again in Bahia Principe San Felipe and we send you our best regards, Enjoy an... More

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Additional Information about Bahia Principe San Felipe

Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz
Address: Avda de Colon 22, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Puerto de la Cruz
#4 Luxury Hotel in Puerto de la Cruz
#5 Romantic Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bahia Principe San Felipe 4*
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