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Bahia Principe San Felipe

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Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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Bahia Principe San Felipe
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Bahia Principe San Felipe
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1,027 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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Whitley Bay, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this lovely hotel several times over the last few years but this was the first time without my husband who died last Spring. I went this time with my sister, who had never stayed there before but she was very impressed and is keen to return with her husband as soon as she can. The location... More 

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Joan, Thank you so much for posting on Tripadvisor your positive experience at Bahia Principe San Felipe. We are very happy you have been able to show your sister the hotel where you have so many good memories, and that both you and her have had a lovely time with us. We hope you will return very soon to... More 

Inverness, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

This well run hotel is in a good position close to the sea and the Lago Martiniez. On the all inclusive arrangement there were buffet meals with a great variety of well made food for breakfast lunch and dinner in the main dining room plus afternoon tea in the main lounge. The chalet style garden restaurant operated several nights a... More 

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user, Thank you very much for this nice review about your stay at the Bahia Principe San Felipe. It fills us with joy to know you have had a pleasant stay and that you have enjoyed our All Inclusive offer. We hope to welcome you again at Bahia Principe Hotels & Resorts. Best regards, Bahia Principe Hotels &... More 

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This must be one of the best hotels in the north, we have just returned from a second visit and cannot fault it. all the staff are pleasant, friendly, efficient and very smart particularly in the restaurant. the food is by far the best we have had on a buffet basis and we thoroughly enjoyed the two on-site a-la-carte restaurants... More 

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Graham, Thank you for telling us how much you enjoyed your stay at Bahia Principe San Felipe. It is a great satisfaction for us to know you have had such a lovely relaxing holiday and we are happy you are already considering returning next year. We will welcome you with open arms. Best regards, Bahia Principe Hotels & Resorts,... More 

Chichester, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent hotel, with very friendly and multi-lingual staff. The hotel is ideally situated on the outskirts of the centre of Puerto de la Cruz, easily 5 minutes walk from the shops and bars in the centre. The hotel rooms are large and well appointed, the bathrooms are in need of a make over, but still okay. The restaurant offers... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for your nice review on your recent stay with us. We take great pride in our repeating guests and we are very happy to read that you enjoyed your fourth visit so much that you are already considering coming back. We hope we may recieve you again very soon for your fifth visit and... More 

England
Contributor
15 reviews 15 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

November 2014 - 2 weeks All Inclusive. Prior to our trip we had read reviews and we contacted the hotel customer service team to request a room in line with the trip advisor reviews. They emailed back saying they would accommodate our request if possible. On arrival we were given a room in line with our request. It was a... More 

Was this review helpful? Yes 1
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for taking the time to write a review on our hotel. We trully appreciate your comments about our staff. Your opnion is very valuable to us and your comments have been passed on to the General Manager for further evaluation, for it is important to us to keep improving our services. We hope to... More 

Richmond-upon-Thames, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed my stay at the hotel. Spacious, clean room, very nice and varied food and the most lovely staff. i travel solo and can get given rather naff rooms, but not here. My room and balcony were both spacious and not noisy or in a bad situation. I had beautiful views of Teide and the pools. I really enjoyed... More 

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for sharing your holiday experience with us. We are happy we have been able to exceed your expectations and greatly appreciate your kind words about our staff. Thank you very much and we hope to welcome you soon again. We will recieve you with open arms. Kind regards, Bahia Principe Hotels & Resorts, all-inclusive... More 

Den Bosch, The Netherlands
1 review
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay here very much. Hotel lies near the centre of Puerto where all the shops and restaurants are. All employees of the hotel were very kind and helpfull, the food was delicious and luxurious and the rooms were nice and clean. We had chosen for half board in stead of all inclusive and that was very pleasant. I... More 

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, We greatly appreciate you have taken the time to write a review on our hotel. We are happy you have enjoyed your stay so much and are pleased to read your kind words about our staff, the food and the rooms. We hope we may welcome you again in the near future and we will give you the... More 

Horsham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from another very enjoyable week at the BP San Felipe. As always the staff were friendly and very helpful and a special thank you to Gemma for her assistance. The quality of the food seems to get better and the choices greater each time we stay. The location is ideal with plenty of places to visit... More 

Was this review helpful? Yes
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Sue, Thank you very much for sharing your holiday experience with other travellers. We greatly appreciate your kind words towards our staff, which we have passed on to them, for nothing is more motivating than the positive feedback of our guests. We hope to welcome you again soon and we will receive you with open arms. Best regards, Bahia... More 

Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our fourth visit to this hotel. It is handy for the seafront with a good selection of activities close by. We were pleased to have chosen half board. Service in the restaurant was friendly. We chose to avoid the early rush for dinner and were able to relax over our meals. Hopefully we'll be back next year.

Was this review helpful? Yes 2
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Trish, Thank you very much for sharing your holiday experience on tripadvisor. We are pleased to read you have enjoyed your visit once again, and hopefully we will see you soon for your fifth visit. We will welcome you with open arms. Our kindest regards, Bahia Principe Hotels & Resorts, your best hotel in Tenerife Gemma Oosterbaan Bahia Principe... More 

Guildford, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here in order to get easy access to Loro Parque - it met the need. Good service and clean comfortable rooms albeit a slight odour of drains. Food adequate and plentiful ...we went on a half board basis and were quite happy with what we found. We would stay again.

Was this review helpful? Yes 2
DireccionSanFelipe, Public Relations Manager at Bahia Principe San Felipe, responded to this review

Dear Nic, Thank you for taking the time to share your experience in our hotel on this forum. We are pleased to hear you were happy with the service you received and we will be delighted to welcome you again in the future. Please receive our kindest regards, Bahia Principe Hotels & Resorts, your best hotel in Tenerife Gemma Oosterbaan... More 

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