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All 80 Puerto de la Cruz hotels

Puerto Palace Hotel

4.0 of 5 Hotel   |   C/ Dr Cobiella Zaera s/n | San Antonio, 38400 Puerto de la Cruz, Tenerife, Spain
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Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 24, 2014
HenryWorthing Worthing, United Kingdom
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405 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Worthing, United Kingdom
Top Contributor
63 reviews 63 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 24, 2014

Set on a hill about 10 – 15 minutes walking distance from the centre of the resort; the Puerto Palace offers an excellent location for a short break. There is free garage parking under the hotel but if that is full there are plenty of on street spaces. Each evening there is entertainment laid on in the lounge from cabaret... More

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Ormskirk, United Kingdom
12 reviews 12 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 3, 2014

Back again after reviewing 12 months ago. ten of us went for Xmas and Four for New Year. well looked after again for both times, New year this hotel exceeded itself, nice pools, friendly staff! nothing was too much trouble,look forward to seeing you later on in the year for our fourth trip, thank you.

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beer sheva
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2013

stayed in puerto palace fron 4 dec to 11 dec 2013 . it was a great time. the hotel stuff is very polite and helpfull Although thay allmost dont speak english. the Entertainment team is very good though, it's one man, named gunthar. he is great . the food was good . the location is very good Because you can... More

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Bucharest, Romania
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 20, 2013

We have stayed at Puerto Palace for a weekend. For a 4 star hotel, the location is pretty average, if not a little bit too "oldy". The WiFi was not working so that was a minus. The breakfast was average - lots of choices but with supermarket quality of food and ingredients. The water in the pools was icy cold... More

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Jerusalem, Israel
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2013

I visited in the hotel for 5 days. The pool is excellent and in the pool area there are 2 nice hot jacuzzi. The breakfast and the dinner is good and there are selection of food. Wifi servies is only on the reception and it is not good. To arrive to the center in taxy is few minuetes in taxy... More

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Rishon Lezion, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 8, 2013

We stayed for 4 nights in 2 rooms on half board basis (family of 4). The room was comfortable, good bed. Always could find parking, staff alsways willing to help. Food was OK but nothing amazing take in acount that you have to pay for drinking water at dinner , why charge for water???the only place that i was asked... More

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Funchal, Portugal
1 review
3 of 5 stars Reviewed July 30, 2013

Nice hotel, with nice areas, good food, nice cleanning, good gardens and swimning pools, great for chrildrens. Not frendly staff (in the recepcion).. the ladie from the restaurant that receive the money from the drinks was the only very nice and friendly! They don´t speak any english and they don´t even try.

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Wetherby, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2013

Good quality for the price. Good things: cool garden, loads of flowers, jacuzzi, swimming pool on the roof, good food, clean rooms, gave us 2 bedroom even though we did't pay for it, nice view. Bad things: Swimming pools and jacuzzi open till 6 pm, roof pool site is nudist area, staff could speak a little better english (but they... More

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Bergen, Norway
Top Contributor
52 reviews 52 reviews
47 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 28, 2013

I stayed two nights at Puerto Palace Hotel in April 2013. I got a very good price on the hotel, and cannot really complain when I consider this (hence the rating). That being said; this is by no standards a 4-stars hotel. Everything from the reception to the rooms seemed to have had its heydays in the 70s. Even though... More

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cambridge england
15 reviews 15 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 16, 2013

Stayed here for 2 nights in febuary as wew were on a mini break in Puerto to see the carnival.We have stayed here quite a few times before and the hotel has always been very good.It is a bit out of town but we usually stay here because of the ease of parking but this year we decided to use... More

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Additional Information about Puerto Palace Hotel

Also Known As:
Hotel Puerto Palace
Puerto Palace De La Cruz
Puerto Palace Hotel Tenerife/Puerto De La Cruz
Address: C/ Dr Cobiella Zaera s/n | San Antonio, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#8 Best Value Hotel in Puerto de la Cruz
#9 Family Hotel in Puerto de la Cruz
#9 Luxury Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Puerto Palace Hotel 4*
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