We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 81 Puerto de la Cruz hotels

Palmeras Playa

3.0 of 5 Hotel   |   Avenida de Venezuela 12, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Palmeras Playa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save Saved
You added Palmeras Playa to your Saves list
31%
Ranked #74 of 81 Hotels in Puerto de la Cruz
Write a Review

122 reviews from our community

Traveler rating
    9
    25
    31
    21
    36
See reviews for
30
41
8
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (23)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (11)
All months
Helsinki, Southern Finland, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

so bad hotel..everything was bad..rooms...bed really hard and pillows too...good i had my own pillow with me..food..so bad..we had half-board but after one day only i went to breakfast..that was so terrible...location was ok... and stuff...hhhhmmmm...

Was this review helpful? Yes
Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Having read the many negative reviews, we still decided to give this hotel a try. And we were very pleasantly surprised. The staff worked hard and were most helpful - the reception staff, the waiters and waitresses in the dining room, and the room cleaners all made efforts to satisfy our needs. Yes, one person did frequently double-up as bar-person... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Booked this as a last minute holiday through a well known travel firm. We were sold it as all inclusive but as previous reviews have stated there were no snacks or ice creams for children during the day, meals were at set times & were rather limited in choice. We arrived late at night having had a delayed flight &... More

Was this review helpful? Yes 1
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 8, 2014

I was in such a mess after reading the reviews of this hotel that I tried to change my hotel a week before. After being quoted £350 to change I decided to keep our reservation and make the best we could. I was pleasantly surprised. The room was clean and cleaned daily. The beds were new and clean. The pool... More

Was this review helpful? Yes 9
Stockton-on-tees
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 30, 2014

First let me start by saying this is the first time I have ever been compelled to put a review on here and I have been to some terrible places in my time - but this takes the biscuit. Firstly we arrived at 9.10pm and were told the meals finished at 9 but there was a McDonalds up the road!... More

Review collected in partnership with Bookable Holidays

Was this review helpful? Yes 5
Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 23, 2014

Just returned from two weeks at Palmeras Playa (which we were dreading after reading negative reviews) and had a great holiday. Yes, the hotel is in need of refurbishment but was not as bad as it was made out. Our room was cleaned daily and towels and bedding were changed. This is definitely a European hotel which caters mainly for... More

Was this review helpful? Yes 6
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 10, 2014

I normally don’t believe some of the bad reviews I read and always tend to look for the good points. With this hotel however, please believe the bad points as all true and swap hotels if it's not too late! I especially find it hard to believe the good ones from people when we were there, when I heard nobody... More

Was this review helpful? Yes 9
London
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 9, 2014

If I had read all of the reviews I would have dreaded every moment of my stay however it was pretty enjoyable. The apartments are close to the beach however we only went there on own last day as we were being picked up pretty early on the Sunday. Breakfast is nothing to rave about and they really need to... More

Was this review helpful? Yes 2
Coventry
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2014

Good points - this hotel is central and less than 2 minutes from both the beach and bars. The food selection is good for lunch and dinner, offering fish, meat, soup and good selection of salad items. All of the rooms have a balcony, a good size bedroom and bathroom with plenty of storage space. Complimentary shower gel/soap. Rooms are... More

Was this review helpful? Yes 3
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 4, 2014 via mobile

Do not stay here if your English appsolute ripoff food is not edable even the breads hard, abit like the beds! Rock hard! Must be the worst hotel in Tenerife..... Worse than a hostel! DO NOT STAY!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 9
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Palmeras Playa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palmeras Playa

Address: Avenida de Venezuela 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palmeras Playa 3*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Venere, Otel, Odigeo and Tingo so you can book your Palmeras Playa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palmeras Playa Hotel Puerto De La Cruz
Palmeras Playa Tenerife/Puerto De La Cruz

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (10)
Viewed
Bathroom (7)
Viewed
View from room (7)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (2)
Viewed
Dining (4)
Viewed
Hotel & grounds (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay