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All 81 Puerto de la Cruz hotels

Palmeras Playa

3.0 of 5 Hotel   |   Avenida de Venezuela 12, 38400 Puerto de la Cruz, Tenerife, Spain
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108 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from two weeks at Palmeras Playa (which we were dreading after reading negative reviews) and had a great holiday. Yes, the hotel is in need of refurbishment but was not as bad as it was made out. Our room was cleaned daily and towels and bedding were changed. This is definitely a European hotel which caters mainly for... More

Was this review helpful? Yes 2
Nottingham, United Kingdom
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I normally don’t believe some of the bad reviews I read and always tend to look for the good points. With this hotel however, please believe the bad points as all true and swap hotels if it's not too late! I especially find it hard to believe the good ones from people when we were there, when I heard nobody... More

Was this review helpful? Yes 6
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If I had read all of the reviews I would have dreaded every moment of my stay however it was pretty enjoyable. The apartments are close to the beach however we only went there on own last day as we were being picked up pretty early on the Sunday. Breakfast is nothing to rave about and they really need to... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good points - this hotel is central and less than 2 minutes from both the beach and bars. The food selection is good for lunch and dinner, offering fish, meat, soup and good selection of salad items. All of the rooms have a balcony, a good size bedroom and bathroom with plenty of storage space. Complimentary shower gel/soap. Rooms are... More

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Do not stay here if your English appsolute ripoff food is not edable even the breads hard, abit like the beds! Rock hard! Must be the worst hotel in Tenerife..... Worse than a hostel! DO NOT STAY!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 6
Derby, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel should never be advertised on any holiday website, it says it is 3 star I wouldn't even give it 1 star. The staff are rude apart from 2 members who would try to be helpful. We read the reviews before we went but thought we would give it a try as surely it could not be that bad,... More

Was this review helpful? Yes 5
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ignore the bad reviews. The hotel is not as bad as how its been described amd we really enjoyed our stay. Stupidly we booked the holiday before checked reviews, so when we read these, we were very worried and anxious when we arrived. We arrived at the hotel at around 2am on the 16th July. We were starving hungry but... More

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Where do I start!! filthy rooms, bed never changed jus made each day, no snack bar, no entertainment only twice in a week a man on keyboard!! 1 barman in evening so queue ages if u want a drink shuts at 11 tho food was cold and greasy and repetitive diet for week is a roll n chips! Ice cream... More

Was this review helpful? Yes 5
Southampton, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 15, 2014

Wow - if I'd read these reviews before we travelled, we would never have gone here. I booked this hotel through Teletext Holidays as a budget holiday for myself and my daughter. We'd never gone all inclusive before and were looking forward to it. We arrived at 5pm and were given our keys. Room was comfortable and very clean, my... More

Was this review helpful? Yes 6
Farnborough, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 11, 2014

It only has one mark and it only got that because of how nice the staff were. The rooms are dirty, there was mould on the bathroom ceiling, tiles and shower screen. Thick dirt all round the edge of the rooms, holes in the bedding, the mattresses were ripped, stained and the contents falling out. The floor would probably be... More

Was this review helpful? Yes 8
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Additional Information about Palmeras Playa

Address: Avenida de Venezuela 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palmeras Playa 3*
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Also Known As:
Palmeras Playa Hotel Puerto De La Cruz
Palmeras Playa Tenerife/Puerto De La Cruz

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