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Luabay Tenerife

4.0 of 5 Avda Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain
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Luabay Tenerife
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739 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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walsall
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Took a last minute break to this hotel, we stayed from the 12-19 October. Weather was hot just what we wanted. All staff were very helpful and always pleasant. Food at the hotel was good, we went half board. I noticed with this hotel it does attract the more older person than other age groups. We visited Loro Park, excellent... More

Was this review helpful? Yes 1
South Shields, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Returned home from a one week, all inclusive holiday at this hotel. I started making notes while I was there which sounds really sad but here goes: Hotel - decor tired and sad. Cracked floor tiles, peeling paint, crumbling cement. Furniture seen better days. I never saw the pool cleaned once and found it quite slippery underfoot, although they did... More

Was this review helpful? Yes 2
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Just got back from a weeks stay at this Hotel. No way is this a 4* Hotel it would be lucky to warrant 2*. Staff in the dining room were very efficient & friendly. Although I did witness a couple of worrying incidents with (cross contamination) the same tongs being used for both raw & cooked meat by the chef... More

Was this review helpful? Yes 1
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

Just returned from a week at Luabay, to be honest we were a little disappointed with the hotel. In my opinion it is not a 4*, I would say no more than 3*. The food was great and the staff were very pleasant, there was a wide selection and I am a fussy eater. The reception staff were great, my... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel and food fine. Pool very small! Entertainments coordinator did not adjust the programme of activities to suit the age group going in October. It was not made clear that hotel was surrounded by high rise tenement blocks. No replacement Thompson rep appointed so when we arrived on Tuesday no welcome meeting as rep away until Friday!

Was this review helpful? Yes 3
Bucharest, Romania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I recommend this hotel because: - It is very close to a beautiful beach - It is closed to both the center of Puerto de la Cruz and the Loro Park - The staff is friendly, rooms are clean - The food is very good and varied; Every day, at lunch and dinner,are available, among other things, fish and seafood;... More

Was this review helpful? Yes 4
South Wales, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having booked a 14 night holiday at the Hotel Luabay, I was then somewhat concerned when I read some of the reviews on here. Having now returned to the UK, and read the latest reviews, I am wondering if I stayed at the same hotel, as my experience appears to be totally different from that of my fellow travellers. On... More

Was this review helpful? Yes 8
walsall
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice room nice view. Had the same cobwebs for a week. Food ok buffet style as you would expect but nothing different to a 1000 other places Puerto de la Cruz is a very nice town Fortunately we weren't all inclusive so we ate out a lot Excursions were good whale/dolphin watching and a trip up Mount Teidi A visit... More

Was this review helpful? Yes 6
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Firstly let me say the staff of this hotel was the saving grace of our holiday. The hotel itself had a tired and shabby feel about it. The room we had was cleaned daily but the furnishings were tired and/or broken. Some of the linen was just plain worn out. The room air conditioner was cancelled out by the fridge... More

Was this review helpful? Yes 5
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was not a 4 star hotel. It was very tired building, no air con in restaurant or main areas, Food was very repetitive, what was not eaten at lunch was recycled and turned up in another guise in the evening. I had chicken cooked on grill which was raw in the middle, and a pork chop, I use the... More

Was this review helpful? Yes 3
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Additional Information about Luabay Tenerife

Address: Avda Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Luabay Tenerife 4*
Number of rooms: 337
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Also Known As:
Luabay Tenerife Hotel Puerto De La Cruz
Florida Tenerife Hotel
Hotel Florida Tenerife
Florida Hotel Tenerife
Luabay Tenerife Puerto De La Cruz

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