We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Luabay Tenerife

4.0 of 5 Avda Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Luabay Tenerife
Professional photos View all
Browse nearby
Luabay Tenerife
Write a Review

753 reviews from our community

Traveler rating
    147
    305
    190
    81
    30
See reviews for
153
415
35
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (753)
  • Mar-May only
    (177)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (213)
  • Dec-Feb only
    (147)
All months
Cannock, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On the good side it is fairly near the sea and just a couple of minutes walk to the bus station and the centre of the town. The rooms were very clean but the beds were not the most comfortable . Booked double room but ( as often happens) it was two singles pushed together . Restaurant food was uninspired... More

Was this review helpful? Yes 1
Be Live O, Front Office Manager at Luabay Tenerife, responded to this review

Dear gringots987, Thank you for sharing your impressions about Be Live Experience Tenerife with us! We appreciate your comments regarding our staff, location and service. We took a note of your comments regarding the food and have reported them to the correspondent departament. As for the incident with the kitchen utensils, we agree that it is unacceptable and our head... More

Coatbridge, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Nice Hotel with swimming pool and entertainment. Food was excellent . 10 minutes walk to the centre of the town. 5 minutes walk to the seaside. I would recommend this hotel as the service was friendly and staff helpful.

Was this review helpful? Yes 1
Be Live O, Front Office Manager at Luabay Tenerife, responded to this review

Dear Frank R, Thank you for taking time to share your holiday experience in Be Live Experience Tenerife. Your comments about our staff, service and entertainment are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers. Thank you for your kind words and for recommending us. Best regards. More

Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We thought this Hotel was very good value for our money. 1: Good Location, If you are fit not that far to walk to the town and shops, 20mins approx. 2: The beach is even closer a 10min walk. 3: Good evening entertainment, Things like Charlie Claplin, Flamenco Dancers, Bird Show etc. 4: Very Good choice of food, and plenty... More

Was this review helpful? Yes 2
Be Live O, Front Office Manager at Luabay Tenerife, responded to this review

Dear Susie W, Thank you for taking time to share your opinion regarding your recent stay at Be Live Experience Tenerife on TripAdvisor. We are very grateful for your comments about our staff, food quality, location and entertainment activities. Thank you again for your wonderful words! We hope to see you back very soon! Yours faithfully. More

Northamptonshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

wow this play was amazing, by far the cleanest hotel i have ever stayed in, the only complaint i had was the lift had broke for a day while there so had to use the stairs but everything else was great, the pools, the views and the food was amazing, also the spa treatments and the modern hotel room, staff... More

Was this review helpful? Yes 2
Be Live O, Front Office Manager at Luabay Tenerife, responded to this review

Dear Suzieq3282, Thank you so much for your lovely comments about Luabay Tenerife. We are pleased you enjoyed the location of the hotel. We encourage you to choose Luabay Tenerife for your next holidays, as it will be a great pleasure to welcome you once again! Best regards. More

East Kilbride, Nr Glasgow
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Used our Avios Points to make our reservation & initially hoped to return to Green Golf resort, but no flights available to Gran Canaria. Their Representative suggested we try this hotel for a 1st ever visit to Tenerife and flight times etc ex Glasgow were excellent. He told us the accommodation was Half Board (no mention was made about All... More

Was this review helpful? Yes 4
Dunblane, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I did not pick this hotel,Thomsons booked it as an alternative as the hotel I booked was having work done. As a single female traveller I did not feel at ease in this hotel. I arrived at 1.30am and booked into room 1217 on the 12th floor. Immediately the lift opened to total darkness, i had to step out into... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was very shabby carpets outside room stained and stale smelling, furniture in lounge and lobby needs replacing worn out split fabric and dirty!! Food very basic no variety and Luke warm and often cold. Air con poor boiling in our room even after speaking to reception. Sun bed mattress dirty and stained. When we booked hotel was advertised... More

Was this review helpful? Yes 3
Stourbridge, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was a bit concerned about the negative reviews i read after I had booked our weeks holiday at the Luabay. I needn't have worried! The room was smart and the bathroom clean and spacious and cleaned thoroughly daily. The food choice is amazing,the soups delicious and homemade, things like king prawns and mussells, gazpacho and a different paella available... More

Was this review helpful? Yes 7
walsall
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Took a last minute break to this hotel, we stayed from the 12-19 October. Weather was hot just what we wanted. All staff were very helpful and always pleasant. Food at the hotel was good, we went half board. I noticed with this hotel it does attract the more older person than other age groups. We visited Loro Park, excellent... More

Was this review helpful? Yes 3
South Shields, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 19, 2014

Returned home from a one week, all inclusive holiday at this hotel. I started making notes while I was there which sounds really sad but here goes: Hotel - decor tired and sad. Cracked floor tiles, peeling paint, crumbling cement. Furniture seen better days. I never saw the pool cleaned once and found it quite slippery underfoot, although they did... More

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Luabay Tenerife? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Luabay Tenerife

Address: Avda Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Luabay Tenerife 4*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Venere, Priceline, TripOnline SA, Despegar.com, Hotels.com, Travelocity, Odigeo and Tingo so you can book your Luabay Tenerife reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Luabay Tenerife Hotel Puerto De La Cruz
Florida Tenerife Hotel
Hotel Florida Tenerife
Florida Hotel Tenerife
Luabay Tenerife Puerto De La Cruz

687 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (294)
Viewed
Hotel & grounds (48)
Viewed
Pool/beach area (27)
Viewed
Dining (3)
Viewed
Bathroom (10)
Viewed
Room/suite (24)
Viewed
View from room (29)
Viewed
4:49
Videos (1)
Viewed
Family/play areas (2)
Viewed
Other (150)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (383)
Viewed
Amenities (37)
Viewed
Double Standard Room Ocean View (46)
Viewed
Double Standard Room with Teide and City View (46)
Viewed
Double Standard Room with Teide View #1124 (53)
Viewed
Pool (22)
Viewed
Restaurants and Bars (33)
Viewed
Single Room (45)
Viewed
Suite Madrid (68)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay