Don't know where to start on this one, by far the best holiday I have ever had and I've been on quite a few! Great value for money,m extremely clean hotel, staff sooo friendly. Great entertainment, facilities, swimming pool, never once struggled to get a sunlounger or a table within the restaurant. Any problems and the staff could not do... More

Stayed at the Luabay in puerto de la cruz in March it was really worth the money. Staff could not be more helpful . Hotel very clean stayed on half board deal which suited us drinks and bevarges in the resort not expensive. Would definately stay there again.

My husband and I stayed at the Luabay at the end of April 2012. We booked last minute and were in search of some sunshine and relaxation. Turns out that the sun didn't shine all that much for us, but the Luabay was a super choice for a chilled out time. We were very pleasantly surprised with the hotel in... More

booked this 4star hotel blindly as part of all inclusive 'late deal'.could not have been happier.good rooms ,good ,varied supply of food at all times,helpful friendly staff dealing with an international crowd.all inclusive drinks seemed 'un diluted' and were not served in plastic cups.centralish location,15 mins stroll into 'puerto'or 3/4 euro cab ride.even won in sparsely occupied casino.very good value

just had a short break at luabay with my fiancee,the hotel was really nice and clean but if your not spanish or german the staff dont want to no you which my fiancee found really offencive,lots of old people infact like been in a nursing home but had a lot of fun with them,food was average,and went with thomas cook... More

i went in febuary this year the weather wasnt to great but this hotel was fab! most of the hotel guests were either german or spainish and a few couples were english which didnt bother me at all as its nice just to get away! the location is great its about 20 mins walk into the centre itself which is... More

Me and my partner (in our mid twenties) spent a week on half board basis at the Luabay in Puerto De La Cruz. Hotel and Room: As others have mentioned first impressions are great, friendly staff, cocktails and a well presented reception area. The rooms are also very well furnished and well kept by the cleaners. The only complaints with... More

Had a brilliant holiday with family here in 2011, brilliant atmosphere and a variety of people. great location, some of our party had rooms with sea views and others with mountain views, both were brilliant! clean rooms, good food and brilliant location.

Four of us stayed a this hotel, had a lovely stay, nice room with a sea view. Good food, nicely presented, not a lot of sun loungers and they were quickly filed up early in the morning. Nice walk to the sea front and beach. Not to far from town. We will be back again this year.