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Be Live Experience Tenerife

Avda Blas Perez Gonzalez 11, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Luabay Tenerife)
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Be Live Experience Tenerife
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Be Live Experience Tenerife
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819 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Uddevalla, Sweden
1 review
4 of 5 stars Reviewed 1 week ago

Perfect location! Clean and nice rooms. The pool area looked better in the pictures but it was clean and the pool had good temperature. The beds was a bit of a disepointment, very hard witout a mattress. Sometimes it took a while before the elevator came, due to one broken and so many people who were living there. Expensive wi-fi,... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Anna Erika, Thank you so much for your lovely comments about Be Live Experience Tenerife. We are pleased you enjoyed the location of the hotel. We also took note of your comment regarding the mattresses and will take it into great consideration. Thank you again for your wonderful words! We hope to see you back in Be Live Tenerife... More 

Fleet, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

...it would depend on who you are. Taxi drivers know it as the Hotel Florida, we booked in at the 4* Luabay, the Thomson Rep at the airport seemed to know it as Be Live Experience, (an odd name for an hotel). This did not fill us with confidence. The transfer to the hotel is long, one and a half... More 

Was this review helpful? Yes
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Jim W, Thank you for taking time to share your holiday experience in Be Live Experience Tenerife. We are extremely sorry to hear that the hotel did not entirely meet up your expectations and would like to let you know that each and every guest´s opinion is important for us to improve our facilities and service. We took a... More 

Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel a number of times and have always found the staff to be most helpful and friendly. Our rooms on each occasion have been clean and entirely suited to our needs. We personally would recommend the location of this hotel being close to an outstanding nature park, the beach and local indoor market. The town... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear John Robert, Thank you for sharing your impressions about Be Live Experience Tenerife with us! We are glad you had a great time and enjoyed your holidays! We also appreciate your comments regarding our staff, as all the departments work hard to provide our guest with excellent service and make your holidays pleasant! We have already shared your comments... More 

Conwy, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for month. The staff at reception very helpful and nothing any bother, also staff in dining room very pleasant. The hotel I'm afraid needs some attention especially in the lounge areas , the furniture is really filthy . Also the food in dinning room was always cold no matter what time you went down at. The... More 

Was this review helpful? Yes 1
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Barbara F, Thank you for the time you took to write a review regarding your stay in Be Live Tenerife. Thank you for your lovely comments regarding our staff. As for the food being luke warm and the furniture, your comments are already taken in consideration. It is very important for us to receive both positive and negative feedback,... More 

Dunstable, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just returned from staying a month at this hotel. This was our second visit and we were not disappointed.This is a modest hotel, rated 3*. The staff are very friendly, helpful and attentive. The rooms are basic but comfortable. The food is varied, suiting all tastes and in abundance. The staff pay particular attention to cleanliness throughout the hotel... More 

Was this review helpful? Yes 3
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Clemick, Thank you for sharing your impressions about Be Live Experience Tenerife with us! We are glad you had a great time and enjoyed your holidays! We also appreciate your comments regarding our staff, as all the departments work hard to provide our guest with excellent service and make your holidays pleasant! We hope to see you back in... More 

Reading, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

Having visited this hotel for many years our satisfaction never fails. The welcome by friendly reception staff (inc - Marta, Salvador, Enrico, Raffi, Isobel and manager Jonathan), the clean rooms managed by Candalaria, superb buffet style restaurant with excellent choice catering for all tastes, close proximity to beach, good local buses and main square all help to make an enjoyable... More 

Was this review helpful? Yes 2
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Ray T, Thank you so much for your lovely comments about Be Live Experience Tenerife. We are very glad you had enjoyable holidays with us. Your comments about our staff, location and food quality are very much appreciated, as they encourage us to continue growing and providing an excellent service to our customers. Best regards. More 

Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 9, 2015

stayed here many times when it was the Florida and was pleasently surprised with the standard of service, nice clean room and variety of food on offer, felt it was good value for the price paid . The entertainment was passable infact the Charlie Chaplain show was very good but walked out most evenings as the main square is only... More 

Was this review helpful? Yes 1
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Mary K, First of all let us thank you for your review of our room, our facilities, location and food quality. Be sure we will pass on your comments to all our departments, as it helps us to improve further. We are looking forward to welcoming you back in Be Live Tenerife and doing our best to make your... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2015

This is a fantastic hotel which is great value for money. The hotel staff are friendly. The rooms are clean and tidy. The only bad thing was the service in the hotel shop. They were very rude always on the phone and taking no real notice of you.

Was this review helpful? Yes 4
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Daminjio, Thank you for your comments regarding your stay in Be Live Tenerife. We are very glad you had enjoyable holidays with us. We will pass on your observations regarding the service in the shop to the relevant department and take necessary measures. Best regards. More 

Exmouth, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

We have stayed at the Luabay for the last three years, and always enjoyed our time there. The rooms are comfortable and the balconies too, particularly those opposite the lifts, as they have views of Mt Teide down to the sea and Punta Brava where the Atlantic rollers crash against the shore. The cafeteria style restaurant offers a range of... More 

Was this review helpful? Yes 5
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear Exmothian1, Thank you so much for your fantastic comments regarding Be Live Tenerife and thank you for being such loyal guests and choosing our hotel once and again for your holidays. Be sure we will share your comments with all our staff, as it is always encouraging to receive positive feedback and keep on doing a good job. We... More 

North Yorkshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 19, 2015

Me and my partner stayed here just before Christmas and overall the hotel was okay. We stayed half-board for 7 nights and managed to get a deal with Thomsons. Overall, I would rate the place as a 3 star as certain aspects let the place down. It was not the 4 star experience we were expecting and therefore we were... More 

Was this review helpful? Yes 4
Be Live O, Front Office Manager at Be Live Experience Tenerife, responded to this review

Dear N M, Thank you for your comments regarding your stay in Be Live Tenerife. We are very glad you had enjoyable holidays with us. We will pass on your observations regarding the food to the relevant department and take necessary measures. We are hoping to have yet another opportunity to welcome you in Be LiveTenerife. Kind regards More 

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Double Standard Room Ocean View (46)
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Double Standard Room with Teide and City View (46)
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Double Standard Room with Teide View #1124 (53)
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