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All 81 Puerto de la Cruz hotels

Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Hotel   |   Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Ranked #1 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars Reviewed May 28, 2014
Dennis13774 Caleta de Fuste, Spain
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619 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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There are newer reviews for Hotel Botanico & The Oriental Spa Garden
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Caleta de Fuste, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

From the moment we arrived the staff were exceptional,our room was tastefully furnished.There was a good choice at breakfast ,the restaurants were excellent,what we loved was waiter service at lunch and dinner and the spa,which is included in the price of your stay,was the best we have ever been in and we have been a lot,when I finish writing this... More

Was this review helpful? Yes 2
Hotel B, Director Comercial at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Dennis, Thank you for sharing your wonderful holiday experience on Tripadvisor. We are glad to hear how satisfied you are with the service provided by our staff. We will definitely share your wonderful words with the team. It´s pleasure to read you liked your room, and that our restaurants offer and service has been to your liking. Thank you... More

Sunderland, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 25, 2014

My fiancée and I chose the botanica hotel as it was our first stay in the north of the island. Upon our arrival the staff were amazing, helpful and always on hand should you require anything at all. Main pool area was relaxing but if you really wanted to relax in quiet and I do mean peace and quiet then... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Kevin, Thank you for having chosen Hotel Botanico for your stay in the north of Tenerife and for taking the time to make a so extensive and interesting review about your visit. It is a pleasure to read you liked our facilities and that you have occasion to tried our restaurants. All the staff hotel works hard every day... More

sherborne
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2014

This is our third time back at the Hotel Botanico and nothing has change it's still a beautiful hotel set in magnificent grounds. Our room is large and on arrival there was fruit wine and flowers in our room as a thank you for returning. What makes this hotel is the staff. The house keeping staff were superb our room... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make such wonderful and extensive review about your stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service in every new stay. We are very happy that you appreciate all our... More

Europe
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed May 17, 2014

The room was comfy and the breakfast excellent with lots of things from freshly made juice mixes to a chef on an egg station doing things from pancakes to omelettes. They also had a small gluten free selection. The location of the hotel is slightly out of the main town but still walking distance if you can cope with the... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a pleasure to receive positive feedback from our guests and it is great to read you fully enjoyed your stay with us. Thank you for your kind words regarding our excellent team, we will inform them all... More

Santa Cruz de Tenerife, Canary Islands
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 13, 2014

As I say in all my reviews I live here in this beautiful island called Tenerife. I only stay in hotels when my brother comes from the States to visit us. So every year I try a different hotel for him. The staff at the hotel is excellent, always so kind and very helpful. Facilities are nice and the average... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to share your opinion on Tripadvisor. We always endeavour to maintain the highest standards throughout all our facilities and to meet the wishes and expectations of our guests and I regret very much having failed in your case. We take your observations very seriously and we are sure that this will motivate... More

Stockport, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

Fantastic Hotel, lovely pool area, nice rooms, great food, friendly staff & helpful staff what else to say ?! Breakfast were amazing - there was anything to choose from. We had a lovely stay would most definitely be back !!

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Stephanie, We are thrilled you enjoyed staying with us and we are sincerely grateful for the time you spent to share your satisfaction here on Tripadvisor. It is wonderful to hear we have been able to meet your expectations and that all our services (rooms, breakfast, activities, restaurants,etc.), have been to your liking. Moreover we thank you for your... More

Lancaster, United Kingdom
Top Contributor
136 reviews 136 reviews
17 hotel reviews
349 helpful votes 349 helpful votes
5 of 5 stars Reviewed May 12, 2014

We spent a whole day here, as the guests of friends who have stayed here before and love it. We could easily understand why they and their circle keep coming back. Oddly enough, some of the key ingredients that lure them here we would find on a monastic retreat in rural England. Very sensibly, our host had forewarned the hotel... More

Was this review helpful? Yes 5
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your incredible review about your visit to Hotel Botánico & The Oriental Spa Garden. It is a pleasure to read that you felt that our hotel offers a unique experience and that we meet the expectations of a 5 star luxury hotel. Was a great pleasure to recieved... More

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014 via mobile

This was our first time at this great hotel but certainly wont be the last. Perfect in every way. Made us feel so welcome. The facilites are incredible but the best hidden secret is the oriental spa garden. Fantastic! really enjoyed every aspect of the hotel and near enough by cab to old part of town that is just buzzing... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Beryl, In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us, on Tripadvisor. Its been a pleasure to have you as guest for the first time and it´s great to read, that we have been able to surprise you with a... More

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2014

A very relaxing hotel which we have visited three years in a row. Rooms and service are very good. The main pool area is well maintained and the gardens are beautiful.The pool bar area is very good though the menu could be improved.We stayed 10 days and liked to have our lunch in the pool bar area.Unfortunately the choice of... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make your review about your stay with us on Tripadvisor. We are very please to find out that we achieved the expectations you had on us, and that you have enjoyed once again your experience. Your feedback will be highly considered in order to improve our services, as with the individual... More

buckinghamshire
Top Contributor
67 reviews 67 reviews
35 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 4, 2014

Third visit, they really treat returns like family and can't do enough to accommodate you. We arrived at 12, in the hotel car that is a must, our usual room was ready with all the down pillows we prefer, flowers, decent bottle of wine and fruit. Cocktails are amazing and really reasonable, there are complimentary classes at the spa, something... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We would like to thank you for your trust in our hotel and for taking the time and effort to write your friendly comments about your stay. It is an honor for us that you have decided to visit us for third time and we are very glad that our excellent team of staff has contributed to your... More

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Puerto de la Cruz #1 Luxury Hotel in Puerto de la Cruz #1 Romantic Hotel in Puerto de la Cruz #2 Family Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 
Number of rooms
252

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