We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Botanico & The Oriental Spa Garden

Travelers' Choice award winner
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Botanico & The Oriental Spa Garden
Professional photos View all
Browse nearby
Hotel Botanico & The Oriental Spa Garden
Write a Review

808 reviews from our community

Traveler rating
    617
    118
    44
    17
    12
See reviews for
157
477
39
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (808)
  • Mar-May only
    (209)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (229)
  • Dec-Feb only
    (217)
All months
There are newer reviews for Hotel Botanico & The Oriental Spa Garden
See the most recent reviews
Huddersfield, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having just returned from the hotel Botanico to celebrate my 60th birthday the hotel staff made this a very special occasion. All the staff are very attentive, polite and friendly and nothing is too much trouble. The breakfasts are excellent and the choice is endless. Tried all three restaurants and the food was very good but would have liked to... More 

Was this review helpful? Yes 6
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for to celebrate you 60th birthday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards.... More 

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This has to be one of the best hotels I have ever stayed in. It has everything. The staff are absolutely fabulous, most of which have worked there for many years. We have stayed in this hotel for the past 6 years and it never disappoints. The facilities are first class, spa, gym, pools, 5 star service. We are going... More 

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service. We are very happy that you appreciate all our services, and specialty... More 

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is much to appreciate and enjoy at Botanico. It combines a quiet elegance with a friendly charm. The public areas are impressively splendid and the gardens attractive and interesting. The staff at arrival and at reception were welcoming and efficient and we were in our room within minutes. Both the room and bathroom were of good size and well... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Durham, United Kingdom
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel surrounded by wonderful gardens. It feels luxurious as soon as you step inside. The Oriental Spa is magical. There is choice of 3 main restaurants, Italian, Spanish and Oriental. There is also an outside restaurant for lunch. A courtesy bus runs regularly into the town. The staff are polite and efficient. All of the hotel... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for having taken the time to share your experience at Hotel Botánico in Tripadvisor. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful for us as it helps us to improve our service and our facilities. It is nevertheless a great satisfaction... More 

Surrey,UK
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had looked to come to this hotel for some time as we saw it when visiting Puerto de la Cruz many years ago and it was definitely worth the wait! We visited in mid-March as a special treat for a birthday as the hotel is usually out of our price range but in hindsight it was really good value.... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked our... More 

Oslo, Norway
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel comes highly recommended. We enjoyed our stay from beginning to end. The personnel were very professional and service minded. The hotel is beautiful with lovely gardens. The spa was the best we had experienced. The food in the restaurants was also of high quality. All in all, a very successful holiday stay at this hotel.

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. Yours sincerely,... More 

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently spent two weeks there for our honeymoon. The staff were excellent, rooms very comfortable and spotless and the evening entertainment in the bar was good. The food was high quality but a bit expensive - however there are several good restaurants nearby. The Spa is well-equipped and has a good range of treatments. The hotel has free WiFi... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. Yours sincerely,... More 

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2015

We have just returned from our annual visit to Hotel Botanico. ( We have been going for 10 years) It is a wonderful hotel,so peaceful and relaxing with amazing staff so friendly and helpful. It also has a fantastic Spa. Already looking forward to my next visit!

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. We are very happy that you appreciate all our services, and specialty our polite and helpful staff , we truly believe they are the strongest point of Hotel Botanico. We will keep improving our services, so you... More 

Monmouthshire
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 19, 2015

By the time you have read this review, I will have run out of superlatives! Everything about this hotel exceeds expectations; especially the staff who will make you feel welcome at every opportunity! The hotel rooms and gardens are kept immaculate and will ensure you are relaxed wherever you find yourself. I will also point out the exquisite art collection... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

Durham
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

We had a perfect stay at the Hotel Botanic, we booked last minute for a week in early March. We loved everything about it. The spa is fantastic with a huge range of treatments and classes each day too, which we enjoyed, particularly the yoga. The staff were exceptional in every area of service, and greatly enhanced our stay. Every... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (566)
Viewed
Room/suite (37)
Viewed
Pool/beach area (37)
Viewed
Dining (180)
Viewed
Hotel & grounds (211)
Viewed
View from room (44)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (2)
Viewed
4:11
Videos (1)
Viewed
Other (44)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (490)
Viewed
Ambassador Junior Suite (51)
Viewed
Amenities (89)
Viewed
Double Deluxe Room (39)
Viewed
Pool (16)
Viewed
Restaurants and Bars (45)
Viewed
Suite Atico Jacuzzi Reina Sirikit (106)
Viewed
Suite Presidencial Bill Clinton (85)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question