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Hotel Botanico & The Oriental Spa Garden

Travelers' Choice award winner
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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805 reviews from our community

Traveler rating
    614
    118
    44
    17
    12
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156
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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    (206)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Polite, friendly. can't do enough for you staff. Clean, aesthetically pleasing environment. Lovely artwork on walls. If there was to be a downside it would be the towels being left on the water beds in the spa. There are your usual beds for towels, dressing gown etc. but leaving your towel on the water beds was a bit thoughtless. Mentioned... More 

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Redhill, United Kingdom
Top Contributor
84 reviews 84 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is extremely welcoming, set in beautiful grounds, with excellent facilities. The breakfast options are limitless and they are always so happy to oblige with any information about the food (I am allergic to gluten). The reception desk team are great with recommendations for eating or visiting and help with bus routes and practical information. As well as eating... More 

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Kentucky
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

In September 2014 I spent several days at the Hotel Botanico, and for the most part it was very enjoyable with very good service. However, on my last night there I slipped and fell in their marble-floored bathroom, breaking my front tooth. The marble floors in the suite were as slick as glass, and there was nothing to hold onto... More 

Was this review helpful? Yes 4
Wirral, United Kingdom
Top Contributor
63 reviews 63 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from a week here with wife,daughter and grandchildren. We had 3 v pleasant rooms with beautiful views of (Mount) Teide and the magnificent hotel gardens. Don't think you could get a bad view here in any direction and the immediate location is very smart. 3 excellent restaurants to choose from:-Spanish,Italian and Oriental,all impeccably presented. It's a steep walk... More 

Was this review helpful? Yes 1
Guildford, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Botanico in Puerto de la Cruz is just the place to go to chill out. We had a lovely big junior suite looking over the hotel's 18 hole putting green and the sea. The staff are kindness personified and couldn't do enough for us. The breakfast buffet is excellent and having lunch by the pool is a relaxing... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked our... More 

Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

What a lovely weekend we had @ the hotel Botanico & oriental spa garden.This really is a great 5***** hotel with real style. We had a surprise birthday treat for my wife & didn't they make it really special. On arrival our suite was full of red roses, champagne in the ice bucket & even a surprise birthday cake !... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Helsinki, Finland
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Room level was highest 4 *. Staff is doing their best, but unfortunately an old fellow (in his 80s or something), some sort of boss, is destroying the nice atmosphere by lurking allmost everywhere with an mispleased look on his face- at the breakfast, in the entrance hall etc... Best part of this hotel is the oriental spa wich is... More 

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your experience with us. We always endeavour to fulfil the wishes and expectations of our guests and to offer you a most pleasant and enjoyable stay. Being aware of your opinion is therefore extremely helpful to achieve our aim as it draws our... More 

Brough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip to Tenerife and this hotel makes a return trip a pleasure to look forward to. From the moment we arrived we received the warmest of welcomes into what I can best describe as a very comfortable environment dedicated to ensuring you enjoy your holiday. The drive from the airport took about 1hour 10minutes and we... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Huddersfield, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having just returned from the hotel Botanico to celebrate my 60th birthday the hotel staff made this a very special occasion. All the staff are very attentive, polite and friendly and nothing is too much trouble. The breakfasts are excellent and the choice is endless. Tried all three restaurants and the food was very good but would have liked to... More 

Was this review helpful? Yes 6
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for to celebrate you 60th birthday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards.... More 

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has to be one of the best hotels I have ever stayed in. It has everything. The staff are absolutely fabulous, most of which have worked there for many years. We have stayed in this hotel for the past 6 years and it never disappoints. The facilities are first class, spa, gym, pools, 5 star service. We are going... More 

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service. We are very happy that you appreciate all our services, and specialty... More 

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