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Hotel Botanico & The Oriental Spa Garden

Travelers' Choice award winner
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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783 reviews from our community

Traveler rating
    597
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently spent two weeks there for our honeymoon. The staff were excellent, rooms very comfortable and spotless and the evening entertainment in the bar was good. The food was high quality but a bit expensive - however there are several good restaurants nearby. The Spa is well-equipped and has a good range of treatments. The hotel has free WiFi... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. Yours sincerely,... More 

Chester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just returned from our annual visit to Hotel Botanico. ( We have been going for 10 years) It is a wonderful hotel,so peaceful and relaxing with amazing staff so friendly and helpful. It also has a fantastic Spa. Already looking forward to my next visit!

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. We are very happy that you appreciate all our services, and specialty our polite and helpful staff , we truly believe they are the strongest point of Hotel Botanico. We will keep improving our services, so you... More 

Monmouthshire
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

By the time you have read this review, I will have run out of superlatives! Everything about this hotel exceeds expectations; especially the staff who will make you feel welcome at every opportunity! The hotel rooms and gardens are kept immaculate and will ensure you are relaxed wherever you find yourself. I will also point out the exquisite art collection... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

Durham
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We had a perfect stay at the Hotel Botanic, we booked last minute for a week in early March. We loved everything about it. The spa is fantastic with a huge range of treatments and classes each day too, which we enjoyed, particularly the yoga. The staff were exceptional in every area of service, and greatly enhanced our stay. Every... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just come back from 11 days at this fabulous hotel. From the time you arrive to the very last minute you leave we found all the staff so very welcoming and helpful. The weather was perfect almost sun the whole time and always warm. The evening entertainment was very tasteful, the bar staff always on the ball. The... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Bromsgrove, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a spa day here as the last day of our annual trip to Tenerife. The day consisted of breakfast (wonderful buffet with everything and more), three course lunch and access to the spa, thermal rooms, indoor and outdoor pools and Jacuzzi, plus the use of the gym, for a full12 hours. We also had a 25 minute massage... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Booked 6 day last minute break at this hotel primarily for comfort and spa facilities. We were not disappointed. At arrival, we were met by the reception manager, Pino who welcomed us with VIP treatment. We had called a couple of days earlier to check that we had both a shower and bath in our room and our request for... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked our... More 

Warrington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel Botanico and oriental spa gardens is a truly luxurious hotel. You know that you are going to be having a special stay the moment you are greeted with glasses of fruit juice as you walk through the doors at check in. The hotel has everything you could want, spa, spa treatments, indoor heated pool, Jacuzzis, gym and outdoor... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Manchester, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We last visited the Botanico ten years ago and decided to return. We were not disappointed. It is as beautifu as ever. There were one or two changes ... The Spa has been built and the breakfast buffet area has changed .... both very well done. I was amazed to see that there were several members of staff still there... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service. We are very happy that you appreciate all our services, and specialty... More 

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed 7 days in the hotel during the Carnival in Feb 2015.Our room at the ambassador section was spacious,beautiful with great sea view.The service of the hotel staff is personal and excellent.The gardens are like heaven and the spa and pools are among the best we saw.Food was very tasty in all the restaurants and live music every night... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service. It is our goal to offer you guests the best posible stay and... More 

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