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All 81 Puerto de la Cruz hotels

Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Hotel   |   Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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587 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Plymouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Working in the travel Indusrty I have stayed in many Hotels not just in Europe but throughout the World. Having recently returned from the Botanico I can honestly say the the staff, service and spa are one of the best I've seen. From the moment we checked in from the time we left, nothing was too much trouble. If you... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Anthony, Thank you for sharing your wonderful holiday experience on Tripadvisor. It is always a great pleasure to read that a first time customer, has enjoyed a wonderful experience at our hotel and it is already thinking in coming back. We are proud to read that you found our rooms, food and staff of a high standard, our team... More

Sudbury, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

From our first sighting from the Palm sheltered drive-in, the meet and greet, and the friendly transfer to our fourth floor room it was obvious that we were in a truly five-star family owned hotel with a consistently oriental theme. Although our room on a corner of the building facing a road junction could have been a concern, the view... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful and extensive review about your stays with us, on Tripadvisor. It is a great pleasure to read that you had a fantastic experience and that you were very satisfied with our facilities and services. We will definitely... More

Edinburgh, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

If there is an hotel with more caring staff than Botanico we would be very surprised. As regular guests who visit four times a year for the months of March, June, September and November / December we now regard this hotel as our ' second home'. Every member of staff is totally committed to ensuring that guests are cosseted and... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make a review about your latest stay at Hotel Botanico on Tripadvisor. Our goal is that when a guest leaves our hotel, he is already thinking in coming back, that means that the services have achieved his expectations. It is nice to hear that you found our rooms, food and staff... More

beverly hills
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As soon as you arrive you have an immediate sense that this property is "top notch"! All though full payment for the entire stay was requested like at a brothel up front (which I thought odd),after that incident,all went uphill! The ocean view suite was a ideal for an extremely comfortable visit. As most reviewers say, the service can not... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, It is wonderfull to see that you enjoyed your stay at Hotel Botánico. We feel sorry you started your stay with a bad feel, but it is great to see that from that point on all was to your liking. Thank you for sharing your impressions about the wonderful room views and its confortable sensation. Our team tries... More

Edinburgh, UK
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very large five star hotel that manages a personal touch, most of the time. Staff are unfailingly polite and helpful, whether in housekeeping, the Spa, the restaurant, reception... All marvellous. Every whim and desire catered for. We had two separate stays during our trip, and the second room had mattresses that were soft (to the point of saggy, in... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful and extensive review about your stays with us, on Tripadvisor. It is a great pleasure to read that you had a fantastic experience and that you were very satisfied with our facilities and services. We will... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed March 16, 2014 via mobile

Stayed at the hotel for 1 night. As we pulled up to the hotel our car was taken by valet and we were helped with our bag. Very attentive. Check in was smooth, reception very attentive. (Even a welcome fruit cocktail)We stayed on the 2nd floor, and had an ocean view. There was a bottle of chilled cava upon arrival,... More

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Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Your comment is very much valued and we will analyze your considerations to improve on the necessary points in our restaurant "La Palmera Real". It is a great pleasure to read you enjoyed our exclusive services,... More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2014

The Botanico Hotel is one of those hotels where you feel you are a client! What is means is that the staff is really there to make your stay a memorable one and for the right reasons. The 5*GL is well deserved. Through an agent you can find good deals and not pay the normal price of such a palace.... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Denis, In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us, on Tripadvisor. Its been a pleasure to have you as guest and it´s great to read, that we have been able to surprise you with a great and friendly service.... More

London
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2014

My wife & I chose this hotel partly as it is a member of the LHW group (it's a quality mark not a corporation), and we'd stayed at another LHW (Biltmore, Coral Gables) which was superb. The Botanico is excellent all round. Spotlessly clean (the maids never stopped working), attentive, polite and genuine service, a choice of very good restaurants,... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for sharing your wonderful holiday experience on Tripadvisor. What a lovely review!. It is always a great pleasure to read the first time customers haver enjoyed a wonderful experience at our hotel. This show us that we are on the right track with our services and standards. Thank you and we look forward to welcoming you... More

Wales
Top Contributor
149 reviews 149 reviews
55 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed March 12, 2014

My wife and I had lunch at this hotel and we had an excellent time. The service was very friendly and professional; the food was delicious. The waiters were very attentive. All in all a wonderful experience: one of the few highlights of our first visit to Tenerife.

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear visitor We're glad to read you enjoyed your lunch at our hotel, mostly, thanks to the wonderful service our staff provide you. We hope you visit us again and next time it would be a pleasure if you stay at our hotel. Yours sincerely Hotel Botanico & The Oriental Spa Garden More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 2, 2014

the hotel is everything you'd expect. The rooms are fine, we had a view of the sea. The food is adequate, not fantastic, but it is the best we could find in the locality. I was annoyed to be charged €6 per day to have a kettle in the room, I've stayed in hotels all over the world and never... More

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Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Jim Thank you very much for having taken the time to share your opinion about your stay at our hotel. We always endeavour to fulfil the wishes and expectations of our guests, and being aware of your preferences is very helpful. We therefore appreciate your comments as it helps us to improve our service. We take your observations very... More

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Official Description (provided by the hotel):
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 
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