We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 81 Puerto de la Cruz hotels

Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Hotel   |   Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel website
Hotel amenities
Save Saved
You added Hotel Botanico & The Oriental Spa Garden to your Saves list
Hotel Botanico & The Oriental Spa Garden
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
91%
Ranked #1 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 4 days ago
Michael K Dublin, Ireland
  • Overview
  • Reviews (639)
  • Photos (743)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (126)
  • Location
  • More
true
Write a Review

639 people have reviewed this hotel

Traveler rating
    487
    93
    36
    16
    7
See reviews for
123
376
32
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in the Hotel Botanico for the second time in three years. We returned because we had been so impressed with the quality of service, the relaxation and the facilities. We were delighted that it was still as good as ever - a real five star experience but with the a personal touch from all of the staff. The... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Would definitely stay here again, the hotel is fabulous with friendly staff. i really liked the house keeping service they prepare your room for sleep in the evenings draw your curtains and they leave a dark chocolate on your pillow and night slippers by your bed. the room felt really cosy. the hotel is located in a nice area you... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel with my mom and 2 my chihuahua.To say that hotel is "dog friendly" is to say nothing! This wonderful hotel is super kind and sympathetic with dogs.The stuff offered small personal bed for each of our doggies,they were free to play in the garden of hotel,that seemed a real tropical forest!definitely I will suggest this... More

Was this review helpful? Yes
Spalding, United Kingdom
Top Contributor
156 reviews 156 reviews
30 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Botanico consistently delivers 5 star service from the moment you arrive to the moment you leave. The majority of the team have been there 20 years+ and know the hotel and the area inside out. Family rooms are interconnecting which is a real plus when travelling with children. The hotel is never run with kids even in the peak... More

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make such wonderful and extensive review about your latest stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service in every new stay. We are very happy that you appreciate all... More

Birmingham
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We needed a quick break so only went for a couple of nights but came back feeling so relaxed and refused that we felt like we'd been away for ages! The hotel is lovely, rooms are a good size, very clean and with a great view. The pool and gardens are so relaxing and you can enjoy a superb breakfast... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More

Jersey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Two particular highlights to our return visit. Botanico Kinder Aventura continues to excel, in the very capable hands of Alexandre. Future GM material here, we think. The Oriental Spa is a real find - the aromatherapy grotto and outdoor pool with waterfall feature were terrific. As other reviews have consistently flagged, the key ingredient to the Botanico is its staff.... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your latest visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked... More

Eilat, Israel
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

hello all. i spend a lovely vacation from 24.07.14 till 31.07.14 in botanico hotel. from the begining it was great. reception desk clerks were pro & polite. gave us the beat treatment guests needs. room 321 was very uniqe , clean , nice ocean view.... every night a chocolate on the pilow , flowers good odures - just perfect!!! breakfast... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a pleasure to receive positive feedback from our guests and it is great to read you fully enjoyed your stay with us. Thank you for your kind words regarding our excellent team, we will inform them all... More

Newport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 21, 2014

I previously published a review of this hotel following our last visit in 2011. We have just returned from our sixth visit since 2001 and found it as excellent as ever. All my previously published comments stand - the cleanliness, the attentive and friendly staff and the choice of fine food in the restaurants. There were some further enhancements since... More

Was this review helpful? Yes 5
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service in every new stay. We are very happy that you appreciate all... More

Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed at this hotel December last year and decided to visit again June 2014,we were not disappointed.In fact it was better than last time mainly because it was not so busy,June /July out of season. The staff at this hotel cannot do enough for you from Gustavo Escobar,Director,Patricio Feier ,Director Sales and Marketing,Susana Alba Public Relations,Toni Vera Reception/Conserja,the Breakfast... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for having chosen again Hotel Botanico for your stay in the north of Tenerife and for taking the time to make a so extensive and wonderful review about your visit. It is a pleasure to read that we have been able to offer you an even better experience this time, we always try to improve in... More

Oslo, Norway
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 10, 2014

Stayed here one night when we took a round trip around the island by car. From the moment we arrived the service was excellent. We got a welcome drink in the lobby and the picollo took care of our luggage and walked us to the room. We had a deluxe double room with sea view in the 4th floor. It... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Its been a pleasure to have you as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. It is our goal is to offer our... More

Owners: What's your side of the story?
If you own or manage Hotel Botanico & The Oriental Spa Garden, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Botanico & The Oriental Spa Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Agoda, Escapio, Venere and Otel so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

743 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (199)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (86)
Viewed
View from room (19)
Viewed
4:11
Videos (1)
Viewed
Dining (16)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (18)
Viewed
Bathroom (7)
Viewed
Family/play areas (2)
Viewed
Other (41)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (490)
Viewed
Ambassador Junior Suite (51)
Viewed
Amenities (89)
Viewed
Double Deluxe Room (39)
Viewed
Pool (16)
Viewed
Restaurants and Bars (45)
Viewed
Suite Atico Jacuzzi Reina Sirikit (106)
Viewed
Suite Presidencial Bill Clinton (85)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Puerto de la Cruz with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Puerto de la Cruz #1 Luxury Hotel in Puerto de la Cruz #1 Spa Hotel in Puerto de la Cruz #1 Family Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 
Number of rooms
252

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Botanico & The Oriental Spa Garden and other travelers.
1 question
Ask a question
Questions? Get answers from Hotel Botanico & The Oriental Spa Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer