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Hotel Botanico & The Oriental Spa Garden

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Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 adult
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Hotel Botanico & The Oriental Spa Garden
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1,055 Reviews from our TripAdvisor Community

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Liverpool, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you want beautiful surroundings, helpful, cheerful, efficient, courteous staff and excellent food, go to Hotel Botanico. You will not be disappointed. We went last month feeling very fragile having had a severe chest infection over the Christmas holidays. After a week in Hotel Botanico we returned completely fit. Here's to our next visit.

Helpful?
1 Thank MAAGHI
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. We look forward to welcoming you back home on... More 

Greater London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had an interconnecting family room, our 13 year old son was very happy with his room, and we had the other room. The staff at this hotel are outstanding. They could not do more of us. We had a welcome cocktail on arrival and when we asked to change the mattress in our room it really wasn't a problem.... More 

Helpful?
3 Thank Charlotte L
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, thank you so very much for your special compliments; which we have proudly shared with all the team. It was an enormous pleasure to have you stay with us and and we are delighted that you enjoyed your stay so much and were made to feel welcome and at home once again . That is just how we... More 

Mexborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just returned from celebrating my 60th Birthday. An excellent hotel, impeccable, but friendly service from staff whom couldn't do too much to help. Lovely gardens and good choice of restaurants. Thank you for the surprise on my birthday, making it a really special day. Can't wait to return.

Helpful?
1 Thank Doris B B
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear, guest, thank you very much for choice hotel Botanico & The Oriental Spa Garden as you place for celebrate yuor 60th Birthday. We do very much hope to have the pleasure of welcoming you once again in a near future, thank you for staying and happy Birthday. Yours fairhfully, Gustavo Escobar. Hotel Director. More 

London, United Kingdom
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second visit to the hotel was as good as the last time we were here in 2011. The hotel is set in beautiful grounds and the spa here is supurb (well worth cost of treatments - we had 2 each, both excellent). The staff are what really set this hotel apart, all are excellent and nothing to much trouble... More 

Helpful?
2 Thank JonnyF00
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, thank you so very much for your special compliments ; Which We Have proudly shared With all the team. We look forward to welcoming you back home on a future visit and thank you once again for a glowing review. Awaiting for you once again in a near future Yours sincerely Gustavo Escobar. Hotel Director. More 

Sugar Land, Texas, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is great hotel. Service and staff are extremely friendly. When we arrived , we were provided a glass of fruit juice. The rooms are really nice. The breakfast buffet is excellent ...... Some typical British elements and then a unique European section that has salmon, fruits, etc. The spa was amazing. Got some great health tips. A great place... More 

Helpful?
Thank Paul L
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, thank you so very much for your special compliments; which we have proudly shared with all the team. It was an enormous pleasure to have you stay with us and and we are delighted that you enjoyed your stay so much and were made to feel welcome and at home once again . That is just how we... More 

Plymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful hotel in a beautiful botanical garden. The spa and massages are a must try. The staff are very helpful and the correct price for the quality of services. I highly recommend this hotel to anyone looking for luxury and relaxation.

Helpful?
1 Thank Jessiejojo
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. We look forward to welcoming you back home on... More 

Manchester, England, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just read some previous reviews and I'm so pleased that they are all excellent. We have been visiting this hotel for many years and I always worry that on returning it will be a disappointment. I needn't have worried. We have just returned from a two week stay. The highest standards are maintained and it is a beautiful... More 

Helpful?
2 Thank Paula P
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Paula P, Thank you very much for your review. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience. We are pleased to know that you have enjoyed your second even more than your first one. Our daily goal is to increase our service towards our guests. We are... More 

Stone, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We've recently returned from 10 days of winter sun, staying at this hotel. We had an Ambassador Junior Suite with sea view on 4th floor and thought it was excellent. Only slight disadvantage was the shade - the other side of the hotel, with a view of Mount Tiede was apparently sunnier. Service was excellent and breakfast amazing - huge... More 

Helpful?
2 Thank Anne W
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Anne W, We're delighted to read that you have enjoyed the hotel during your recent stay at Hotel Botanico & The Oriental Spa Garden. Thank you so much for sharing such a great review. We are very glad to know how much you like our service, our breakfast, the gardens and the Spa. Looking forward to welcome you back... More 

UK
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent hotel - impeccable, friendly service from all members of staff; comfortable, well appointed rooms, beautiful, well maintained gardens, swimming pools and spa. The quality and range of food at breakfast didn't disappoint. There's even cava to start the day with Buck's fizz at the weekends and if it's a special occasion, staff magically appear with glasses of fizz.... More 

Helpful?
Thank Beachcomber17
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Beachcomber27 Thank you so much for your review about your recent stay and for recommending us. It's great to read that you enjoyed the little presents for your birthday, we are sure little details makes a great difference. The coffee machine in the breakfast is really good, maybe next time might be better to ask our staff to help... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent two marvelous weeks at the Hotel Botanico. We will certainly return! This hotel is extremely comfortable, relaxing and inspiring. Great location near the Botanic Gardens with easy access to the airport, city, entertainment, forests and mountains. The hotel is lovely with beautiful large rooms, wide halls and spectacular views, The SPA is world class and the gardens are... More 

Helpful?
Thank HudsonsVacation
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, We would like to thank you for choosing the Hotel Botánico & The Oriental Spa Garden for your stay while in Tenerife. We are most thankful for constructive reviews as they allow us to enhance our understanding of our guests' needs and expectations. We are pleased to knot that your stay was "the best in 40 years of... More 

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