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Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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#1 of 81 Hotels in Puerto de la Cruz
664 Reviews 4.5 of 5 stars
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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664 reviews from our community

Traveler rating
    510
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Nevada, USA
Top Contributor
55 reviews 55 reviews
20 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were guests for a week and had a standard room. We found it to be rather small and dated, but the terrace was lovely. There are pillow choices. We enjoyed the many selections at the buffet breakfast very much. The patio restaurant's menu is quite limited and for some strange reason, lunch service was consistently poor. We ate dinners... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for having chosen Hotel Botanico for your stay and for taking the time to make a so interesting review about your visit. We feel proud of having been able to offer you a good vacational experience, but we know we have to keep improving. Your feedback will be highly considered in order to increase the quality... More

Scarborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If peace and gorgeous surroundings are your thing, this has everything. We have stayed at the Botanico so many times and it is still an amazing place to be. The staff are incredible, the room we stay in is just lovely, a bathroom to die for. Our penthouse room overlooks mt teide and is spectacular, but the real joy is... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Once again it has been a pleasure to have you as guest and we are proud to see that we have been able to keep offering you a wonderful experience. With no doubt, our staff is what we are most proud of, and is great to see that you feel that their work is something that make us... More

Leeds, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel on brand (LHW) and the reviews on Tripadvisor. However, I was a bit concerned that the rooms looked slightly dated and the restaurants were quite expensive; I need not have worried about the rooms, although they are not particularly modern they are very pleasant and everything was high quality. Sadly, there is not a separate shower,... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us, on Tripadvisor. Its been a pleasure to have you as guest for the first time and it´s great to read, that we have been able to surprise you with a... More

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everytime I write a review I try to be helpful for others. In this occasion there is little to say once you read others' reviews. I agree on pretty much all. The staff is friendly and helpful in extreme. Never found this level before. Well, probably yes, as helpful, but without this touch of warmness that makes you feel special... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. We always endeavor to fulfill the wishes and expectations of our guests, and it seems that during your stay we achieved our goal. We are very glad to read that our excellent team of staff has contributed to your... More

Top Contributor
93 reviews 93 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you arrive, you are struck by the friendliness and efficiency of the staff. Every person in whatever capacity that we encountered, from the general manager to the most lowly chamber maid, were without exception genuinely friendly. This is something that is, to my mind critical to a pleasant stay.This is the most difficult thing to get right,... More

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service in every new stay. We are very happy that you appreciate all... More

Iowa City, Iowa
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent three nights at the Botanico and it was not long enough. The hotel is beautiful, the service incredible and the food delicious. The rooms are spacious and beautifully furnished, my room was gorgeous with spectacular views over one of the swimming pools to Mount Teide. Breakfast by the pool is fantastic, the buffet had everything I could have... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the... More

Tenerife, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night in a penthouse room overlooking Mount Teide. The room was lovely with a large bathroom that had a jacuzzi bath. A choice of pillows added to the whole 5 star experience. The spa area is totally relaxing with both indoor and outdoor pools. Food in the Italian restaurant was beautiful and a very romantic setting. The... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you so much for taking part of your time to make your review about your stay at Hotel Botanico & The Oriental Spa Garden. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience. It would be a great pleasure to... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just recently returned from a weeks stay at Hotel Botanico and would highly recommend this hotel for anyone (couples young or older, families etc). The hotel itself is absolutely beautiful with stunning views and idyllic gardens. Upon arrival we were greeted by some genuinely welcoming staff who remained friendly, polite and approachable throughout our whole stay. Every member... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. We always endeavor to fulfill the wishes and expectations of our guests, and it seems that during your stay we achieved our goal. We are very glad to read that our excellent team of staff has contributed to your... More

La Caleta, Spain
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well what can I say that has already been said.....We stayed @ The Hotel Botanico & Oriental Spa in Puerto De La Cruz for 3 Nights....Wonderful ......From the moment we arrived we were greeted by The Doorman that showed us to Reception to check in.. The Reception Staff were Lovely & Pleasant & we were offered a Welcome Drink whilst... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you so much for sharing with us your excellent experience. Your review will be very usefull for future guest and your statements pointing out those aspects you believe are good value at our hotel is a great way of appreciate our hard work. We look forward to welcoming you soon and make your stay again totally memorable.... More

Bawtry, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just had a 5 night break at the Botanico which we used as a base for hiking in the Orotava Valley. The hotel is ideally situated at the North of the resort allowing easy access to both Puerto de la Cruz and the lovely town of La Orotava. The hotel was outstanding in every way, the service was... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of Hotel Botánico & The Oriental Spa Garden team, I want to thank you for your review about your stay. We are glad to see we provided you with a high quality service, our main goal its to make of our guests stay a great experience and we see we achieved it during yours. Thank... More

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

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