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Hotel Botanico & The Oriental Spa Garden

Travelers' Choice award winner
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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902 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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Los Angeles, California
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Botanico does not disappoint on any level. We traveled to the Canary Islands to vacation and celebrate my husband's 45th birthday. We are currently here enjoying our stay and even extended by an extra night. The staff is exemplary in every way, they are genuinely friendly, helpful and want you to enjoy every moment of your stay. Our... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
Google Translation

Estimado/a welovetravelsf, Antes de nada, gracias por compartir su estupenda experiencia en Hotel Botánico & The Oriental Spa Garden. Es... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just come back from a week at the Botanico <br/>The level of customer service is impressive and they make sure to listen to you and accommodate you during your stay <br/>The breakfast is very varied a lot of choices. <br/>The three restaurants are really good but the best is the Italian one and the manager of the restaurant is... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Marie S, Thank you very much for your lovely review and for sharing your experience on TripAdvisor. We strongly believe that your opinion is an important motivation for the whole team and reassures us that we are working in the right direction to guarantee our beloved guests a most enjoyable holiday. Regarding you comments about the gym and the... More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have visited the Botanico since the 60's and have stayed some many many times , the staff some of which have been there 20-30 yrs are just the Very Best the accomadation is second to none and now with fabulous added spar it is the Very Best , God Bless You All at The Botanico and thank you ,... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Colin C, Thank you very much for having taken the time to complete our hotel questionnaire and for choosing our hotel once again. As you know, we always endeavour to fulfil the wishes and expectations of our guests. Please rest assured that I will transmit this comments to the entire team. It is a great satisfaction to know... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Beautiful flora in the garden.Quiet swimming pool.Nice gym. Very good breakfast. Nice service. Billard for free.Mini golf nearby. Nice way to the harbour. Close to different types of restaurants. Lovly spa.

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Roman B, We are very pleased to know that you enjoyed your recent holiday in our hotel. We trust we will have the pleasure to welcome you again in the near future. Kind regards, Gustavo Escobar Director More 

Northampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from staying at the Botanico for three nights after spending a week in Southern Tenerife. Botanico is simply outstanding and I have been in hundreds of hotels both through work and private travel and I have never felt as genuinely welcomed as I did in this hotel and Spa. The staff is simply outstanding and so... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Karinchen67, Thank you very much for your lovely review and for sharing your experience on TripAdvisor. We will forward your compliments to the entire hotel team, especially to the employees mentioned, as we strongly believe that your opinion in an important motivation for the whole team and reassures us that we are working in the right direction to guarantee... More 

Lanzarote
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Botanico is a little bit special. I enjoyed the combination of their friendly staff, excellent food & drink, relaxing spa and beautiful botanical gardens. I wasn't wowed by our room but then we hadn't booked anything special, just a double deluxe with a view of Mount Teide. As the weather wasn't good, we spent the afternoon in the... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear LanzaroteJulie, thank you very much for your recent visit and for your lovely review. It is a pleasure to read that, despite the weather, you have enjoyed your holiday with us. We are very pleased to inform you that we also offer special rates for residents on our Ambassador Suites, which are twice the size of a deluxe room... More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and myself have just come back from our 5th stay in this very relaxing hotel. The staff at the Hotel Botanico are excellent, all so friendly, they all go out of their way to ensure you have a great holiday. A special mention goes to Toni in Reception, Jan in the Thai Restaurant and Raluca (hopefully spelt correctly)... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear PaulandSarah6364, thank you very much for sharing your experience at our hotel with us and other travellers and for your loyalty. We are extremely satisfied to read that you had an enjoyable holiday and to know that you will be returning to your home in Tenerife. Our aim is to offer you the most comfortable and enjoyable stay and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is my second visit to this amazing hotel. I came two years ago with my daughter and found it to be so friendly I decided to return on my own. I have not been disappointed. The staff are extremely friendly and attentive which is important as a solo traveler. Staying in room 435 which has lovely views. I will... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Brady, thank you so much for returning to our hotel, your home in Tenerife, and for your lovely compliments. We put all our heat in offering our guests a memorable stay and it is therefore a pleasure to ascertain that we have met your expectations and that you have enjoyed your stay with us. We trust that you... More 

Edinburgh, United Kingdom
Level Contributor
137 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from a week in this hotel which gave us a very relaxing holiday. The staff really made our stay and were consistently excellent throughout-other hotels should send their staff here to get taught how it is done. Everyone is friendly and they go out of their way to respond to requests and to anticipate them. We arrived late... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Je22, thank you very much for your wonderful review. It is a pleasure for us to read that you have enjoyed your stay at our property and would be most delighted to welcome you again in a not too distant future. Regarding the mattress, I kindly inform you that we also have harder ones available and would be very... More 

Singapore
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There is a saying "a picture tells a thousand words". While not this time, this phrase cannot use on Hotel Botanico. There is so much in this hotel that could not be shown by only photos posted online. This is the most Romantic Hotel I have ever stayed-in. Romantic cannot be shown in the photo. You got to live here... More 

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Odakyu, thank you very much for your amazing review. It reflects perfectly what we aim to offer our guests and what we want them to experience. It is therefore a great satisfaction to us to ascertain that your short stay at our hotel was a really enjoyable one and trust this may be a reason for you to return... More 

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