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All 81 Puerto de la Cruz hotels

Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Hotel   |   Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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91%
Ranked #1 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 1 week ago
Martyn E Newport, United Kingdom
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619 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Newport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I previously published a review of this hotel following our last visit in 2011. We have just returned from our sixth visit since 2001 and found it as excellent as ever. All my previously published comments stand - the cleanliness, the attentive and friendly staff and the choice of fine food in the restaurants. There were some further enhancements since... More

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service in every new stay. We are very happy that you appreciate all... More

Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel December last year and decided to visit again June 2014,we were not disappointed.In fact it was better than last time mainly because it was not so busy,June /July out of season. The staff at this hotel cannot do enough for you from Gustavo Escobar,Director,Patricio Feier ,Director Sales and Marketing,Susana Alba Public Relations,Toni Vera Reception/Conserja,the Breakfast... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for having chosen again Hotel Botanico for your stay in the north of Tenerife and for taking the time to make a so extensive and wonderful review about your visit. It is a pleasure to read that we have been able to offer you an even better experience this time, we always try to improve in... More

Oslo, Norway
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night when we took a round trip around the island by car. From the moment we arrived the service was excellent. We got a welcome drink in the lobby and the picollo took care of our luggage and walked us to the room. We had a deluxe double room with sea view in the 4th floor. It... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Its been a pleasure to have you as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. It is our goal is to offer our... More

Lower Largo, United Kingdom
Top Contributor
55 reviews 55 reviews
9 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Another month long visit to our 'second home'. Always very enjoyable with quite outstandingly caring and courteous staff. Housekeeping standards are first class as is the Oriental Spa where relaxing treatments are professionally administered by a team of well trained therapists. A new entrance was being constructed during June and the noise was disruptive but Gustavo Escobar, who has now... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, First of all we wish to thank you for your loyalty and trust towards Hotel Botanico & The Oriental Spa Garden. It has been indeed our full pleasure and honour to welcome you back again and we all are already looking forward to your next visit. We are delighted and happy to hear that, once again, you have... More

Glossop, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 10th to 20th June. We did not arrive until 1:30am at the hotel but the staff were fantastic and just wanted to get us to our rooms. We had adjoining rooms for me, my husband and daughter, this was a first as we normally get pushed in-together which is not ideal. The rooms were on the 3rd floor overlooking... More

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. We always endeavor to fulfill the wishes and expectations of our guests, and it seems that during your stay we achieved our goal. We are very glad to read that our excellent team of staff has contributed to your... More

Aberdeen, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Botanico is situated in a lovely location, quiet & well maintained, we had a 4th floor room which was clean & roomy with mini bar & additional nibbles, balcony with table & chairs, overlooking outside day time dining area & day time bar, outside pool & Teide in the distance. The gardens peaceful & nice little walks. Most staff... More

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you so much for sharing with us your experience at the Hotel Botanico & The Oriental Spa Garden. Your complete review will be very useful for future guest and your opinion will be very useful to us, to improve our services. Our guest comments encourage us to continue improving and working hard focusing all our effort in... More

London
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have just returned from a week at this hotel. I am very impressed and really happy with everything. The hotel is lovely in terms of ambiance, and set in a lovely garden. There are many pools, I lost count. Indoor and outdoor. Also spa baths for all to use outside. There were 2 main restaurants at the time that... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for sharing your wonderful holiday experience on Tripadvisor. It is always a great pleasure to read that a first time customer, has enjoyed a wonderful experience at our hotel and it is already thinking in coming back. We are proud to read that you found our rooms, food and staff of a high standard, our team... More

Ponsacco, Italy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014 via mobile

My husband and I stayed a week for our second honeymoon (early June) in a sea view room and had half board. We loved most of everything! The five star rating is well exemplified at this hotel. Staff was fabulous, entire hotel spotless, spa facilities fantastic, grounds beautifully maintained and we arrived to towel art (swan hearts) with flowers and... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for having chosen Hotel Botanico for your romantic getaway in Tenerife, its been a pleasure to have you as guest and read that you both enjoyed the experience. It is wonderful to read you liked our facilities and that our staff has been always kind and helpful during your stay. It would be a pleasure and... More

Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed here for 2 nights in May 2014. Rooms are huge and have more than enough room for all your things as well as lots of complimentary toiletries in the bathroom with dressing gown and slippers. The use of the spa is complimentary, only treatments you have to pay for. The staff in this hotel are so friendly. They endeavor... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. Your feedback will be highly considered in order... More

Athens, Greece
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

Me and my husband visited Tenerife from 28th of April till 10th of May and as we were just married, we decided to spend our honeymoon in a luxurious hotel. So we chose Hotel Botanico! What to say about it...What I didn't like could be answered more easily! I loved the spa facilities and the hotel garden. Also its location... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for your review on Tripadvisor and for sharing your experience with us. We kindly inform you that the prepayment of the stay is a general requirement for all guests that have made the reservation directly with the hotel, either by telephone, e-mail or fax, or through any other channel offering the guests the possibility... More

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Puerto de la Cruz #1 Luxury Hotel in Puerto de la Cruz #1 Spa Hotel in Puerto de la Cruz #2 Family Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 
Number of rooms
252

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