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Hotel Botanico & The Oriental Spa Garden

Travelers' Choice award winner
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Best prices for: 1 room 1 guest
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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828 reviews from our community

Traveler rating
    635
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    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Helsingborg, Sweden
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent a week at this lovely property and am longing back. Breakfast was awesome, cleanliness of rooms was second to none and we really enjoyed the evening activities like drink lessons. It's the little things that mean a lot and this place has it ll, just try out the pools, we came down without the bathrobes and they were there... More 

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Eastbourne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 10 days at this wonderful hotel, upon arrival we were greeted by Antonio who showed us to our room and was very helpful throughout our stay, Every member of staff was very friendly and helpful. At breakfast time the young girls on the desk always greeted us by name which was a nice touch,they also provided us with... More 

Was this review helpful? Yes 1
Welwyn Garden City, United Kingdom
Top Contributor
255 reviews 255 reviews
42 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service at this hotel is impeccable . There is no faking of sincerity here , every member of staff is extremely friendly , helpful and knowledgable . In May it was relatively quiet so plenty of room around the relaxed pool area with lots of comfortable sun beds . The breakfast buffet is perfect with almost anything that you... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

If you`re looking for luxury, try Hotel Botanico. There is something for nearly everyone. Just amazed by the choices. And the food, one word, WOW. I went low season, it was so peaceful. Definitely a place to relax.

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Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. It is wonderful to hear we have been able to meet your expectations and that all our services have been to your liking. Once again we would like to thank you for your marvelous words and we... More 

Hertfordshire
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a top quality hotel. We have stayed 7 times now and have loved every trip. The hotel staff are amazing as they could not be more welcoming, helpful and friendly. They really looked after the needs of our daughter Florence. We are already looking forward to our next trip!

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Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Macclesfield, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

What a superb hotel! We were greeted on arrival by the doorman with fresh fruit drink. Piña, the Reception Manager welcomed us really warmly and could not be faulted. Brilliant flower displays in the entrance and hall. Great first impressions. We booked this hotel because of the garden and position. It has amazing views over Mount Tiede, and the gardens... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. We always endeavour to fulfil the wishes and expectations of our guests in order to warrant you a most comfortable and pleasant stay. Have guests as great as you is an honor, and it is a pleasure to read that... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I haven't stayed here before as I have a house in Icod de los vinos but I have visited a few times for drinks,booking vouchers for family members and to pick up loro parque Tickets but this is my first time staying for a few nights as I got this as present for my brothers birthday. I was with my... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, First of all, in the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us. Our goal is to offer our guests the best possible stay and to make it a memorable one. We are very glad to read that our excellent... More 

Loughton, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a truly exceptional hotel, with very friendly and helpful staff, grand interior, magnificent breakfasts and dinners, situated in a quiet part of Puerto de la Cruz, with great views of the sea on one side and Mount Teide on the other. It has lovely gardens, swimming pools and spa and a wonderful sense of peace and tranquillity.

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. Yours sincerely,... More 

Bristol, United Kingdom
Top Contributor
101 reviews 101 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a week in a junior suite. You know its going to be good the moment you arrive and your bags are whisked away into the splendid reception area. Our room was spacious and in immaculate condition. Had a large balcony with lovely views. A fruit bowl is provided with bottled water each day. A turn down service is... More 

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us, on Tripadvisor. Its been a pleasure to have you as guest and it´s great to read, that we have been able to surprise you with a great and friendly service.... More 

Moscow
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel in April 2015 for a week in a standard room, facing gardens. It was a very pleasant stay and the hotel match all the expectations. - A excellent SPA, 5 types of rooms, inside and two outside heated swimming pools. A nice touch - they have a recommended schedule ( approach) of using the spa... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

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Amenities