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Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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699 reviews from our community

Traveler rating
    539
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    37
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Returning for our 3rd visit ( previously 2010 and 2011) we were delighted to find that nothing had really changed, starting from our warm welcome from Reception Manager Pino. The staff in all areas were friendly and helpful. The gardens remained a delight with the carp, black swans and banana trees, with wonderful views of Mount Teide in clear blue... More

Was this review helpful? Yes 1
Chicago, IL Suburbs
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at this hotel for one night following a one week cruise with the Windstar Cruise Line. We reserved an upgraded "Ambassador" level room that had a beautiful balcony with a sea view. The room was first-class in all areas and the staff was incredibly helpful in all areas. We only had one minor issue with... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the... More

Tenerife, Spain
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I went to this hotel with my boyfriend to a wedding reception. I'm vegan and he's vegetarian. Their idea of a vegetarian/vegan person is "someone who is in a diet" Almost all the menu was the same, eliminating the animal ingredients (salad without shrimps, boletus soup without cream) but the main dish was some sad boiled vegetables with a greasy... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for sharing your experience at our hotel. We always endeavour to fulfil the wishes and expectations of our guests and are therefore sorry for not having reached your expectations regarding our vegetarian/vegan offer at the event you were attending. Being aware of our guests’ preferences is very helpful and I am positive that we... More

United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of 4 with two young children. Prior to booking we were uncertain as to whether we would be conspicuous as a young family: energetic, lively, excited children, occasionally boisterous. Well it was a magnificent family holiday, probably the most enjoyable we have experienced. Why: the staff were lovely and genuine with the kids, the hotel size... More

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for sharing your opinion on Tripadvisor. We always endeavor to fulfill the wishes and expectations of our guests, and it seems that during your stay we achieved our goal. We are very glad to read that our excellent team of staff has contributed to your wonderful experience at our hotel and we will make... More

Gravesend
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this wonderful hotel in a September 2013 as I really wanted to visit Loro Parque and I didn't want far to travel. We had never been to Tenerife before and had an amazing holiday due to this hotel. From the moment we arrived and a welcome drink to the day we left everything was superb. The hotel... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked our... More

Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this hotel in September 2013. It was a lovely experience, and we cannot fault this hotel. My husband and I both loved it. The grounds are lovely, especially the spa area, I cannot say enough about this, it was so peaceful, no children are allowed in this part which just makes it more tranquil. No need to say... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of Hotel Botánico & The Oriental Spa Garden team, I want to thank you for your review about your stay. We are glad to see we provided you with a high quality service, our main goal its to make of our guests stay a great experience and we see we achieved it during yours. Thank... More

Gerrards Cross, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was very nice, well equipped, well run, staff that couldn't do enough for you, good food and service and a very civilised welcome meeting early evening. In fairness I can't comment on the night bar or entertainment because we were either out or went straight to our rooms after dinner. My wife and I travelled with our adult... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. We always endeavor to fulfill the wishes and expectations of our guests, and it seems that during your stay we achieved our goal. We are very glad to read that our excellent team of staff has contributed to your... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great hotel, would certainly recommend it. Firstly to make the most of the Hotel, don't take children unless you are willing to put them in clubs etc.. I only say this because the orientalise spa was amazing and it's adults only. The 7 or so different rooms were fantastic. When we arrived we got told they were fully booked... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you so much for sharing with us your experience at the Hotel Botanico & The Oriental Spa Garden. Your complete review will be very useful for future guest and your opinion will be very useful to us, to improve our services. Our guest comments encourage us to continue improving and working hard focusing all our effort in... More

Top Contributor
113 reviews 113 reviews
25 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a beautiful hotel with an exceptional level of service. The breakfasts are the best I have experienced in any hotel in the world, and really I should be giving it a 5* review, Having visited this hotel before in 2011 we were really looking forward to our return, knowing what we thought we were coming to,a relaxed, quiet,... More

Was this review helpful? Yes 7
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your experience with other future guests and with us. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very important as it helps us to improve our service and adapt it to our... More

Wurenlos, Switzerland
Top Contributor
59 reviews 59 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Where to begin....? The staff is very friendly, they greet you in spanish, english and german. They really helpfull and there for you if you need them. We had room 168 which had garden view and that was perfect because it was quiet and beutiful. The rooms themselves are big and clean with tv, minibar and airconditioning. The bathroom was... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

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