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Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Best prices for: 1 room 1 guest
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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741 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Milford on Sea, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a relaxing and enjoyable stay at this hotel. The staff are so helpful and kind - nothing is too much trouble. The rooms were comfortable and housekeeping standards excellent. Breakfasts were tasty and plentiful with good service to match. The spa was clean and classes were well run by pleasant instructors. The volcanic stone treatments... More 

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sherborne
Contributor
15 reviews 15 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Once again a return visit to ensure the hotel was still up to standards The welcome from Toni and the team is always friendly and we are treated like old friends The rooms were clean spacious and we also love the mountain view which got the sun in the afternoon - the usual niggle was the lack of tea/coffee making... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We stayed in the hotel one week and were extremely disappointed by the food service : the restaurants are in NO WAY at the level of a five stars hotel. They are expensive and the quality is below average. We ended up eating in some restaurants of the city which were much cheaper, more authentic and higher in quality. I... More 

Was this review helpful? Yes 1
moreton in marsh
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel Botanico is a superd Hotel ... total luxuary and beautiful. The rooms are amazing, the staff are so helpful and kind, nothing is too much trouble and they make you feel so welcome. The Gardens, pools and Spar are stunning it is certainly a place to enjoy and relax in. Food in the hotel is gorgeous, but if you... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked our... More 

Dorchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The only thing that stops me giving this a five star review is that it is not adults only. Toddlers in nappies on the dance floor and football kicking next to the spa do not a five star holiday make. There were also issues with the approach to the spa(which is gorgeous) noisy groups of conventions blocking the way and... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from an early January break at the Botanico. We go most years. In a 5 star deluxe there are certain things like furnishings and facilities that you can take for granted. What sets the Botanico apart for us is the welcoming and friendly staff who actually seem to enjoy looking after us and their other guests.... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service. We are very happy that you appreciate all our services, and specialty... More 

New Forest
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have extended our stay here to nine nights because this hotel ticks all the right boxes for us. Set in a quiet residential area away from the bustle of the coastal strip, this traditional - style hotel has superb service from all staff, who are genuinely keen to please. The Oriental flavour reflects the strong links of the owner... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Oslo, Norway
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At this 5 star old-fashioned luxury hotel everything is taken care of, always, by a vast number of nice and attentive personnel. And the high quality spa is great. A beautiful garden surrounds the hotel. We tried, but could not pinpoint anything that was not according to expectations. Maybe the beds were a bit hard? The water pressure in the... More 

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for having taken the time to share your experience at Hotel Botánico in Tripadvisor. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful for us as it helps us to improve our service and our facilities. It is nevertheless a great satisfaction... More 

Dublin, Ireland
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really really enjoyed our stay here, particularly as it included the fantastic New Year's Eve Gala Dinner. We booked an Ambassador Suite with a lovely panoramic view over the town of Puerto de la Cruz and the ocean. Only drawback of getting this view is that your ample balcony is North facing and therefore you get no sun so... More 

Was this review helpful? Yes 5
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

como
Top Contributor
352 reviews 352 reviews
45 hotel reviews
717 helpful votes 717 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located in the high part of Puerto de la Cruz. You can easily reach it with a taci ride of nearly 35 euros from the North Tenerife airport. The hotel is pretty huge. The entrance is quite stylish, with some garden windows with plenty of flowers and orchids, some statues and a charming entrance stair. In the... More 

Was this review helpful? Yes 5
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for having chosen Hotel Botánico for your recent holiday and for sharing your experience with us. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your preferences and of your opinion is therefore very important for us and we really appreciate your comments as it helps us to... More 

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Spa Hotel in Puerto de la Cruz
#1 Luxury Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Family Hotel in Puerto de la Cruz

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