We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel website
Click for phone number
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Botanico & The Oriental Spa Garden
Professional photos View all
Browse nearby
Hotel Botanico & The Oriental Spa Garden
Write a Review

676 reviews from our community

Traveler rating
    522
    95
    36
    16
    7
See reviews for
130
397
33
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (676)
  • Mar-May only
    (167)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (206)
  • Dec-Feb only
    (150)
All months
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I returned from this fabulous hotel a few days ago after a two week holiday. We have visited our home in Tenerife on a number of previous occasions and we are never disappointed. From the moment we arrived and were treated by the reception staff as old friends we received terrific service. Toni, the concierge, deserves special... More

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More

Madrid, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were treated to a day of the Spa and were certainly in heaven. One of the best massages I ever got. It was a TTM from thailand. We did sauna and chilled in the very nice garden- you can't beat that. Not cheap but if you are spending your hollidays in the hotel it is good quality/price ratio. The... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your recent stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the... More

Bald Head Island, North Carolina
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was able to stay at this magnificent facility while attending an Avian Convention. I was very impressed by the courtesy, professionalism, kindness and willingness to ensure everything was perfect during my stay. I must admit, the food was not what I had expected, however the hotel was at capacity with 800+ individuals attending the Avian Convention, not to mention... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us, on Tripadvisor. Its been a pleasure to have you as guest and it´s great to read, that we have been able to surprise you with a great and friendly service.... More

Aberdeen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying here at moment with husband for a chilled week!! and That is what we are having. Hotel is Fantastic beautiful setting With lovely gardens. Spa is to die for, I've been in many Spas around The world, this one tops them all. The Restaurants in hotel are all Fantastic with staff who know how to treat you.All the staff... More

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, It is a great pleasure to read you are enjoying our exclusive services, unique facilities and that our attentive staff are contributing to make of your stay a good experience. We always endeavour to fulfil the wishes and expectations of our guests in order to warrant you a most comfortable and pleasant stay. Thank you for your kind... More

sherborne
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As readers know I have always raved about this hotel and each visit has been given five stars - so this time a more balanced approach is needed Our room - clean spacious lovely touches like flowers and fruit on our return - great !! Downside the room was one that's not been refurbished so shower over the bath which... More

Was this review helpful? Yes 6
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you very much for your loyalty and for returning to our hotel, your home in Tenerife. As you know, we always endeavour to fulfil the wishes and expectations of our guests in order to warrant you a most comfortable and pleasant stay. Being aware of your opinion and your preferences is therefore very helpful and extremely important... More

Paris
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an amazing time staying at the Hotel Botanico for 10 days in Tenerife. It is situated in the lovely Puerto de la Cruz which has awesome beaches and some lovely restaurants. This was our 2nd time staying at Hotel Botanico. Shout-out to Nadine and Sebastian at the front desk who made our stay so perfect and pleasant!!!

Was this review helpful? Yes 4
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service in every new stay. We are very happy that you appreciate all... More

Nevada, USA
Top Contributor
55 reviews 55 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were guests for a week and had a standard room. We found it to be rather small and dated, but the terrace was lovely. There are pillow choices. We enjoyed the many selections at the buffet breakfast very much. The patio restaurant's menu is quite limited and for some strange reason, lunch service was consistently poor. We ate dinners... More

Was this review helpful? Yes 5
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for having chosen Hotel Botanico for your stay and for taking the time to make a so interesting review about your visit. We feel proud of having been able to offer you a good vacational experience, but we know we have to keep improving. Your feedback will be highly considered in order to increase the quality... More

Scarborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If peace and gorgeous surroundings are your thing, this has everything. We have stayed at the Botanico so many times and it is still an amazing place to be. The staff are incredible, the room we stay in is just lovely, a bathroom to die for. Our penthouse room overlooks mt teide and is spectacular, but the real joy is... More

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Once again it has been a pleasure to have you as guest and we are proud to see that we have been able to keep offering you a wonderful experience. With no doubt, our staff is what we are most proud of, and is great to see that you feel that their work is something that make us... More

Leeds, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel on brand (LHW) and the reviews on Tripadvisor. However, I was a bit concerned that the rooms looked slightly dated and the restaurants were quite expensive; I need not have worried about the rooms, although they are not particularly modern they are very pleasant and everything was high quality. Sadly, there is not a separate shower,... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us, on Tripadvisor. Its been a pleasure to have you as guest for the first time and it´s great to read, that we have been able to surprise you with a... More

Senior Contributor
41 reviews 41 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Everytime I write a review I try to be helpful for others. In this occasion there is little to say once you read others' reviews. I agree on pretty much all. The staff is friendly and helpful in extreme. Never found this level before. Well, probably yes, as helpful, but without this touch of warmness that makes you feel special... More

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. We always endeavor to fulfill the wishes and expectations of our guests, and it seems that during your stay we achieved our goal. We are very glad to read that our excellent team of staff has contributed to your... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Botanico & The Oriental Spa Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Venere, Priceline, getaroom.com, Agoda, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

767 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (223)
Viewed
Hotel & grounds (88)
Viewed
View from room (19)
Viewed
Dining (16)
Viewed
4:11
Videos (1)
Viewed
Room/suite (20)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (7)
Viewed
Family/play areas (2)
Viewed
Other (61)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (490)
Viewed
Ambassador Junior Suite (51)
Viewed
Amenities (89)
Viewed
Double Deluxe Room (39)
Viewed
Pool (16)
Viewed
Restaurants and Bars (45)
Viewed
Suite Atico Jacuzzi Reina Sirikit (106)
Viewed
Suite Presidencial Bill Clinton (85)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay