254 Reviews
Travelers' Choice® 2012 Winner
Relaxation & Spa
We have now visited The Botanico Hotel three times in the last three years. The staff and service are impeccable and a special mention must be made to Silvia on Reception who is most welcoming and efficient. The waiters, doormen, maids, spa staff and gardeners are all most pleasant.
The hotel itself is spotlessly clean and the rooms are wonderful....
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Dear Helen:
We greatly appreciate your review about our hotel, and we believe that it will encourage the rest of the Tripadvisor community, to visit Hotel Botanico, as it is made by a true connoisseur of our hotel. Our staff goal, is to offer the best service and part of this work is made by our reception workers, such as...
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We highly recommend this Hotel but the staff we encountered were often a little distrated with each other. Great location and the rooms are absolutely spotless.
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Dear Guest:
Thank you very much for your contribution. We hope your opinion will encourage the rest of the Tripadvisor community members, to visit The Hotel Botanic. We are glad you enjoyed your stay at Hotel Botanico and it would be a pleasure to see you again at our hotel soon.
Best regards,
Hotel Botanico & The Oriental Spa Garden
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Amazing service!
Very comfortable and beautiful place...we felt like home.
Staff were extremely pleasant and ready to make our staying unforgettable.
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Dear Semka:
We greatly appreciate your review about our hotel. We hope your opinion will encourage the rest of the Tripadvisor community members, to visit us. Our staff goal, is to offer the best service and on your next visit we will try to improve the service offer during your first stay at Hotel Botanico.
Best regards,
Hotel Botanico &...
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We really enjoyed our week at Hotel Botanico. The hotel was very clean and extremely comfortable, and we loved the art work. The hotel gardens are lush and beautiful, and we enjoyed watching the black swan and her cygnets. In fact, this hotel is a great place for bird lovers. It is the first place that we've stayed in with...
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Dear Guest:
We greatly appreciate your review about our hotel, we hope it will encourage the rest of the Tripadvisor community, to visit Hotel Botanico. We are glad that you try some of our Spa treatments and we hope on your next visit you give a try to some others. We will take into consideration your vegetarian point of view,...
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We stayed for 2 nights at the Botanico and it was stunning, we arrived late after our flight so we chose to eat in the Spanish Restaurant upstairs- great attentive service with wine and water topped up all oppurtunities. Food was very good, we had a bottle of local wine and 2 mains with 2 desserts for 75 euros. Which...
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Dear Guest:
Thank you very much for your kind contribution, our staff goal is to offer the best service. We hope your opinion will encourage the rest of the Tripadvisor community members, to visit The Hotel Botanico. We are glad that you enjoy our SPA and all our culinary offer. It would be a pleasure to see you again at...
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I had read lots of reviews on Trip Advisor before I booked this holiday and I am glad we found this Hotel. Situated about a 15 minute walk away from the centre of Puerto it was a fantiastically tranquil setting.
From check in - our flight was late we were given a complimentary fruit cocktail on arrival and the staff...
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Dear Guest:
We greatly appreciate your review about our hotel, we hope it will encourage the rest of the Tripadvisor community to visit Hotel Botanico. We are glad that you enjoyed our Spa and our staff service, we are very proud of employee as Jose Luis, that have been with us for so many years. It would be a pleasure...
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This was my third stay at Botanico, and I just wonder what has happened during one year...
I had an Ambassador suite with ocean view. The suite has a large balcong,marvellous views over the city ---and plastic white chairs! Very "cool".
The staff was friendly, especially the students (?) in the lobby bar and escorting to a table for breakfast.The...
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Reviewed December 27, 2010
We stayed at the Hotel Botanico for 10 days. The room/bed was very comfortable and the facilities are what you would expect from a 5* hotel. The gardens were a delight and wonderfully maintained. There was always plenty of room around the pool and shade if you preferred. The visited the Spa and enjoyed a Japanese Sauna and a dip...
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Dear Guest:
We have to thank you for a so complete review and for the photos added to our profile. We are glad, that you enjoyed our Spa and our restaurants, we work to give every guest the best service, in every single aspect. We trully believe your opinion will encourage the rest of the Tripadvisor community, to visit The...
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Went fo 2 days last Feb with partner and daughter, I must say customer service was EXCELLENT, they noticed it was my partners birthday and sent a cake and champagne up which impressed me.
Rooms (we had an interconnecting pair of rooms) were starting to look old and the ambience was OLD OLD OLD. Felt very out of place as...
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Dear John:
Thank you very much for your contribution, our staff goal is to offer the best service. We will take in consideration your opinion to improve our services. It would be a pleasure if you give us another opportunity to achieve the expectations you put on Hotel Botanico.
Best regards,
Hotel Botanico & The Oriental Spa Garden
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One of the best hotels we've ever stayed in. The reception staff are wonderfully helpful - nothing is too much trouble. The food is excellent, particularly the 'Oriental'. The spa is great - those girls know how to give a really good massage.
The room was spacious and very comfortable but I found the bed hard.
We would happily return...
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Dear Guest:
Thank you very much for your kind contribution, our staff goal is to offer the best service. We hope your opinion will encourage the rest of the Tripadvisor community members, to visit The Hotel Botanico. We are glad that you enjoy our SPA and our The Oriental culinary offer. It would be a pleasure to see you again...
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