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Hotel Botanico & The Oriental Spa Garden

Travelers' Choice award winner
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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853 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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Darlington, Co Durham, England
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I write this on day 3 of our week long stay at the Hotel Botanico. What an amazing place! It is our first time here and it came highly recommended by a neighbour who has visited on several occasions. We usually holiday in Italy but felt we needed a change this year. The standard of accommodation, food, service and amenities... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two nights for our anniversary and my birthday.It was wonderful.There is a very good reason for the Botanico being part of the Leading Hotels of the world group because it is outstanding.From the moment we arrived until the moment we left we could not fault it.It is set in wonderful gardens at the top of Puerto away... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

London, United Kingdom
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel Botanico in the first week of June and absolutely loved it there. This Hotel is for people seeking a little peace and quiet with some pampering. The spa is lovely with 5 rooms to choose from. The scented steam room is amazing. You have access to endless cups of lemon tea and fresh apples. The... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

London
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tucked away in the most exclusive area of Puerto de la Cruz is Hotel Botanico. Overlooking Teide and the Atlantic ocean, and with views of northern Tenerife, the Position is perfect. The staff will greet you with a smile when you arrive, and with a refreshing fruit cocktail upon check in. The staff make this hotel, and from the arrival... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

Scotland
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just came back from Puerto de la Cruz having enjoyed a lovely week at Hotel Botanico. As others have commented on, all members of staff are so helpful, they simply cannot do enough to make your stay as enjoyable as possible. The hotel is situated up on the hill, just over one km from the town centre. A courtesy bus... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. We are... More 

Tarporley, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned from my first stay at this hotel but it certainly won't be my last. The surroundings, restaurants and the spa were excellent..But, in fact it's the staff who make your stay feel so special. They are friendly, courteous and willing to make your stay a memorable one; which indeed mine was. I can't wait to return... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked our... More 

Ilkley
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A wonderful holiday in a beautiful environment. We were looking for a relaxing week and this hotel fitted the bill perfectly. There was a feeling of tranquility throughout the hotel. The spa facilities are excellent and that fact that this area of the hotel is adults only for us was a real bonus. We dined in each of the three... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

With difference from the medium hotels near Martianez this hotel has a service , category that no one has around. Even it's better to pay a bit more to stay here. The spa is wonderful, multiple prizes winner. Excellent restaurants an plaenty of services

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

Ainthorpe, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the Botanico previously and really enjoyed it. We returned again with our two young daughters (6 and 8), and had the most delightful time. The Hotel is a genuine haven of quiet luxury. The staff, without exception, were kind and friendly and genuinely interested in helping make our stay lovely. Many of the staff have been... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, First of all, thank you so much for choosing again in your visit to Tenerife. We always endeavour to fulfil the wishes and expectations of our guests in order to warrant you a most comfortable and pleasant stay. Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising... More 

Norwich
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing is too much trouble for the staff in this hotel which is why we keep returning! A haven of peace and serenity where everything works like clockwork. The choice at the breakfast buffet is second to none and such a pleasure to sit outside on the terrace in the sun to enjoy it. The gardens are beautiful, immaculate and... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you again as guest. It´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

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