We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
GreenLeadersSilver level
Hotel Botanico & The Oriental Spa Garden
Professional photos View all
Browse nearby
Hotel Botanico & The Oriental Spa Garden
Write a Review

765 reviews from our community

Traveler rating
    583
    113
    42
    17
    10
See reviews for
151
450
34
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (765)
  • Mar-May only
    (166)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (229)
  • Dec-Feb only
    (217)
All months
Camberley, Surrey
Top Contributor
98 reviews 98 reviews
23 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

You know you are somewhere special the moment you arrive at Hotel Botanico - the main reception area sets the tone for a real experience. The public areas are superb, huge staircase and landings, the three restaurants are all roomy, and our bedroom was immaculate, with a wonderful sea view and superb cleaning service morning and evening....while the way they... More 

Was this review helpful? Yes 1
Yavne'el, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very special hotel, beautiful surroundings the spa area with its indoor and outdoor pools and the botanical garden next to the dining area. The rooms are spacious, large bed and a balcony. we stayed in a room with sea view but the rooms overlooking the pool and garden have a beautiful view as well. The stuff was extremely helpful in... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. Yours sincerely,... More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we found the hotel very comfortable , staff were outstanding , could not find fault with them , breakfast buffet was world class , gardens were really well pretty , location was not that close to sea front but accessible with a short ten minute walk. the indoor pool was adult only which is fine but we missed that in... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful place! The hotel has great facilities and attentive staff. The spa is amazing. We will be returning. Tip, check out some of the wonderful restaurants in the old town a taxi costs about 5 euros. The breakfast buffet is out of this world - amazing!!!

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that our team is on the right track with our services and standards. It´s pleasure to read you liked our... More 

Henlow, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here with my family of 13 people and unfortunately this hotel really did not live up to expectation. With all my reviews I take into account Value for Money, and this hotel really did not live up to the cost and the reputation. Prior to going I was very excited after reading on here and the awards etc...... More 

Was this review helpful? Yes 5
Bath, United Kingdom
Top Contributor
86 reviews 86 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed for 4 nights in February. It really is a great hotel. Staff are very friendly, professional and very helpful. Room was excellent. Breakfast was top level even for a 5* star hotel and all the facilities worked. The bar was good fun with entertainment and very reasonable prices. If you like walking its about 15... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Our goal is to offer our guests the best possible stay and to make it a memorable one. We are very glad to read that our excellent team of staff has contributed to your wonderful experience at... More 

Kent, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel botanico for 7 nights back in September with my husband and 2 children. The hotel is located in the La Paz area of Puerto de la Cruz which is lovely and quiet away from the hustle and bustle of the main town but still in perfect walking distance of all the towns features and restaurants. Taxi's... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

London
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a really lovely old fashioned (in my book that's a compliment) 5 Star hotel set in a beautiful garden and really I want to give it the top rating but unfortunately we did experience a few shortcomings among the excellence. The shortcomings first: one morning at breakfast having waited over 10 minutes I had to seek out someone... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for you recent visit and for your kind review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very important for us as it allows us to improve our service and to warrant you an even more enjoyable holiday. We... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a charming hotel in North Tenerife. We stayed on a British Airways Holiday winter deal for 4 nights including return flights from London and local transfers for around £600 GBP per person. The hotel itself is in Puerto de la Cruz and is set away from the coast with excellent views of the sea and Mt Teide. The... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for having chosen our hotel, your home in Tenerife from now on, for your recent holiday and for your detailed review and your lovely compliments towards our service and the staff. We always endeavour to fulfil the wishes and expectations of our guests. Your opinion and your feedback is therefore very important and we... More 

Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned from a weeks post cruise stay in the beautiful hotel botanic Rooms bar area spa and gardens all are first class The staff and service were excellent very efficient kind and genuine We were travelling with our one year old daughter and they couldn't do enough for her. Hoping to return

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Botanico & The Oriental Spa Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Despegar.com, Agoda, Odigeo and Tingo so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Romantic Hotel in Puerto de la Cruz
#1 Luxury Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Family Hotel in Puerto de la Cruz

819 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (274)
Viewed
Hotel & grounds (116)
Viewed
Room/suite (31)
Viewed
View from room (23)
Viewed
Dining (33)
Viewed
Bathroom (9)
Viewed
Pool/beach area (16)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (2)
Viewed
4:11
Videos (1)
Viewed
Other (42)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (490)
Viewed
Ambassador Junior Suite (51)
Viewed
Amenities (89)
Viewed
Double Deluxe Room (39)
Viewed
Pool (16)
Viewed
Restaurants and Bars (45)
Viewed
Suite Atico Jacuzzi Reina Sirikit (106)
Viewed
Suite Presidencial Bill Clinton (85)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay