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Hotel Botanico & The Oriental Spa Garden

5.0 of 5 Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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#1 of 81 Hotels in Puerto de la Cruz
656 Reviews 4.5 of 5 stars
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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656 reviews from our community

Traveler rating
    503
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Everytime I write a review I try to be helpful for others. In this occasion there is little to say once you read others' reviews. I agree on pretty much all. The staff is friendly and helpful in extreme. Never found this level before. Well, probably yes, as helpful, but without this touch of warmness that makes you feel special... More

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Top Contributor
93 reviews 93 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment you arrive, you are struck by the friendliness and efficiency of the staff. Every person in whatever capacity that we encountered, from the general manager to the most lowly chamber maid, were without exception genuinely friendly. This is something that is, to my mind critical to a pleasant stay.This is the most difficult thing to get right,... More

Was this review helpful? Yes 1
Iowa City, Iowa
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I spent three nights at the Botanico and it was not long enough. The hotel is beautiful, the service incredible and the food delicious. The rooms are spacious and beautifully furnished, my room was gorgeous with spectacular views over one of the swimming pools to Mount Teide. Breakfast by the pool is fantastic, the buffet had everything I could have... More

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Tenerife, Spain
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed one night in a penthouse room overlooking Mount Teide. The room was lovely with a large bathroom that had a jacuzzi bath. A choice of pillows added to the whole 5 star experience. The spa area is totally relaxing with both indoor and outdoor pools. Food in the Italian restaurant was beautiful and a very romantic setting. The... More

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Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you so much for taking part of your time to make your review about your stay at Hotel Botanico & The Oriental Spa Garden. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience. It would be a great pleasure to... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We have just recently returned from a weeks stay at Hotel Botanico and would highly recommend this hotel for anyone (couples young or older, families etc). The hotel itself is absolutely beautiful with stunning views and idyllic gardens. Upon arrival we were greeted by some genuinely welcoming staff who remained friendly, polite and approachable throughout our whole stay. Every member... More

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La Caleta, Spain
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Well what can I say that has already been said.....We stayed @ The Hotel Botanico & Oriental Spa in Puerto De La Cruz for 3 Nights....Wonderful ......From the moment we arrived we were greeted by The Doorman that showed us to Reception to check in.. The Reception Staff were Lovely & Pleasant & we were offered a Welcome Drink whilst... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you so much for sharing with us your excellent experience. Your review will be very usefull for future guest and your statements pointing out those aspects you believe are good value at our hotel is a great way of appreciate our hard work. We look forward to welcoming you soon and make your stay again totally memorable.... More

Bawtry, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just had a 5 night break at the Botanico which we used as a base for hiking in the Orotava Valley. The hotel is ideally situated at the North of the resort allowing easy access to both Puerto de la Cruz and the lovely town of La Orotava. The hotel was outstanding in every way, the service was... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, In the name of Hotel Botánico & The Oriental Spa Garden team, I want to thank you for your review about your stay. We are glad to see we provided you with a high quality service, our main goal its to make of our guests stay a great experience and we see we achieved it during yours. Thank... More

Milton Keynes, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We just spent a week at the Botanico and thoroughly enjoyed it. The hotel is a real oasis of tranquility, staff are exceptionally friendly and the grounds are very idyllic (like a smaller version of the botanical gardens). Even though children are very welcome, the pool area is never loud or crowded. Their children's programme - visiting behind the scenes... More

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. We always endeavor to fulfill the wishes and expectations of our guests, and it seems that during your stay we achieved our goal. It is always a great motivation to receive such nice compliments and this show us that... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at quite a few 5* hotels but this is simply the very best I have stayed in. The luxury setting, the personal touch given by all staff-right from the concierge and reception to waiting staff and the chamber maids is second to none. Everyone makes you feel beyond welcome- like an old family friend and they cannot... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for sharing your wonderful holiday experience on Tripadvisor. We are glad to hear how satisfied you are with the service provided by our staff. We will definitely share your wonderful words with the team. The Hotel Botánico & The Oriental Spa Garden are the proudly owner of the biggest Canarian Art Collection in the world, and... More

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the Hotel Botanico for the second time in three years. We returned because we had been so impressed with the quality of service, the relaxation and the facilities. We were delighted that it was still as good as ever - a real five star experience but with the a personal touch from all of the staff. The... More

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Firstly we would like to express our sincere gratitude for your review about your visit to Hotel Botánico & The Oriental Spa Garden, and for having chosen our hotel once again. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards.... More

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Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

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