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Hotel Botanico & The Oriental Spa Garden

Travelers' Choice award winner
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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Hotel Botanico & The Oriental Spa Garden
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867 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been to many wonderful hotels, but the Hotel Botanico betters them all. From the moment the commissionaire opens your taxi door, and others get your luggage you know everything will be perfect, and it was. Check in was effortless, and we were welcomed with a refreshing drink, then escorted to our room, which was stylish and rather lavish,with... More 

Was this review helpful? Yes 2
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from this fabulous Hotel having had a week of pure luxury - it was wonderful. From the moment we arrived until we left it was just heaven. Restaurants were excellent from the massive buffet breakfasts to the a la carte lunches and dinners. All the staff were friendly and went out of their way to assist... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. Again, thank... More 

Portscatho
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from our first visit to Hotel Botanico, it won't be our last! Where to begin . . . We arrived to be greeted with a warm smile and a fruit cocktail, our bags taken to the room and our hire taken to the hotel car park for us, a sign of things to come! Our room... More 

Was this review helpful? Yes 1
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. It is always a great motivation to receive such nice compliments and this show us that we are on the right track with our services and standards. It is wonderful to hear we have been able to meet your expectations... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Iam sorry to say hotel and staff good but all the guess over 55 or older it looks like Library .iam sorry to say I feel iam in gost hotel or cemetery. If are young people do not came you be very disappointed . Good luck

Was this review helpful? Yes 1
Chelmsford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel never fails to please, if your looking for somewhere to relax and unwind , in luxury, then this is the place. An added bonus this year for us, is the 'Children's Club' run by Adrian and his colleagues . Both our children love the club and the activities provided by Adrian.

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Dear guest, First of all, thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. We are very happy that you appreciate all our services. At the Hotel Botanico we take into consideration the special needs that families with children have while visiting us in Tenerife. Especially... More 

Sanremo, Italy
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been at Botanico last month and I found it marvellous. I have no words to describe the pleasure of a perfect customer service. My fiance and I had been grateful to receive warm words everyday combined to delicious food and a stunning botanic garden. We had more pleasure to stay in hotel and awl for hours in its... More 

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, In first place we would like to thank you for choosing Hotel Botanico & The Oriental Spa Garden. We are very happy that you appreciate all our services, and specialty our polite and helpful staff , we truly believe they are the strongest point of Hotel Botanico. Once again we would like to thank you for your marvelous... More 

Brisbane
Level Contributor
166 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd stay here in conjunction with the World Parrot Conference in Sept 2014 and once again we loved it! Nothing like relaxing in a hot spa pool after a day of seminars! The breakfast buffet is amazing and they have a really nice Flamenco show on certain evenings, don't miss it!

Was this review helpful? Yes
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to make once again such wonderful review about your last stay with us on Tripadvisor. We are very happy that you appreciate all our services. We will keep improving our services, so you can find your next experience with even better. It would be a pleasure and a great honor to have... More 

Poole, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once in a while you find somewhere that is extra special and the Hotel Botanico was certainly that. For us the hotel was a gem and we can't wait to go back.Traditional elegance internally with a lot of paintings and objet de art. Then outside you have not one but two large tropical garden areas surrounding swimming pools. One of... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for choosing Hotel Botánico for your recent holiday and for your valuable review. We always endeavour to fulfil the wishes and expectations of our guests. Being aware of your opinion is therefore very helpful as it motivates and encourage us to work even harder in order to maintain our high quality standards. Yours sincerely,... More 

Darlington, Co Durham, England
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I write this on day 3 of our week long stay at the Hotel Botanico. What an amazing place! It is our first time here and it came highly recommended by a neighbour who has visited on several occasions. We usually holiday in Italy but felt we needed a change this year. The standard of accommodation, food, service and amenities... More 

Was this review helpful? Yes 3
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We highly appreciate that you have taken a moment of your time to share with us your experience regarding your stay. Its been a pleasure to have you, as guest and it´s great to read, that we have been able to surprise you with a great and friendly service. Our goal is to offer our guests the best... More 

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