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All 83 Puerto de la Cruz hotels

Gran Hotel El Tope

4.0 of 5 Hotel   |   Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Gran Hotel El Tope
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Ranked #16 of 83 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 3 days ago
JOEBedfordshire BEDFORDSHIRE
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469 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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BEDFORDSHIRE
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Good hotel with excellent views of the sea and mountain We had first floor rooms which appear to have been refurbished which were larger than the rooms above and a large patio area which were kept spotlessly clean Restaurant was usually full but waiters soon managed to find a table for us the food could have been hotter and was... More 

Was this review helpful? Yes 2
Kettering, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the El Tope for 2 weeks. Our room 519 was kept clean by our friendly maid and over looked the sea. The hotel staff in the Reception, Restaurant & Bar were all excellant and very helpful. The evening entertainment was a bonus. Especially a young lady singer called Melanie who was excellent and on another night the... More 

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Bognor Regis, United Kingdom
Top Contributor
69 reviews 69 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Well four times at this hotel so that says something. had a super 11 nights in dec 14, and whilst we were in one of the rooms not redecorated we still had a great stay. Hotel has a new chef, and the food has improved to a high standard. a lot more authentic food. We have booked for this year... More 

Was this review helpful? Yes 2
Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Returned from six nights here on 21st December. Had requested a room on an upper floor after reading reviews and as there were three of us we were given a large suite with a very large terrace, complete with sunbeds, on the first floor. The room had three large, single beds plus a sofa bed, a padded bench seat plus... More 

Was this review helpful? Yes 4
Atherstone, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my partner thoroughly enjoyed our stay at the El Tope. The hotel was clean the staff were friendly and our room had all the amenities we needed. The pool area is small but there are always plenty of beds available. The food was lovely although my partner found it a little repetitive. The stairs are not too bad... More 

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Ruthin, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 21, 2014

Just returned from a weeks stay. Generally pleased with El Tope given the cost of this hotel accommodation in a TUI Thomson booking. Room, staff, food, location etc etc are fine though the room safe charge is rather excesive. As like other tripadviser ratings one could always pick on things but I do not want to join in that except... More 

Was this review helpful? Yes 3
KatiPelka, Director de Relaciones con Clientes at Gran Hotel El Tope, responded to this review

Dear guest, thank you very much for taking the time to share your feedback regarding your recent stay with us and other travellers. We are delighted to read that you felt comfortable with us and were satisfied with our service and buffet. Thank you also for your critical remarks. We are currently studying different alternatives to improve our wifi connection.... More 

Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 19, 2014

Location excellent for us-there is a hill to climb from town centre which could be difficult for some, but the views are excellent. We had a beautiful room on the 3rd floor with sea views and mountain view ( Teide). The staff were so friendly, breakfast was excellent. We were on a bed and breakfast regime,,. Beds very comfortable, bathroom... More 

Was this review helpful? Yes 3
KatiPelka, Director de Relaciones con Clientes at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for the great review! We are happy to read that you had an excellent stay with us and hope to be able to welcoming you again during your next stay in Tenerife. Thank you once again for taking the time to share your feedback and for your kind words. Best regards from Tenerife El... More 

Bolton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 8, 2014

We chose El Tope hotel because it was near enough to walk into the centre of Puerto de la Cruz (as long as you don't have mobility problems) but far enough away from the hustle and bustle. Also we had a fabulous deal as we only booked a few days beforehand. I think our floor had just been refurbished. It... More 

Was this review helpful? Yes 1
KatiPelka, Director de Relaciones Públicas at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for taking the time to share your positive feeback with us and other travellers. We are delighted to read that you had a nice stay and felt comfortable in the new decorated room. Your kind words about our staff are very much appreciated. Hoping to be able to welcoming you again in the near... More 

Kristiansand, Norway
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014

Nice hotel with nice view from the balcony to Teide mountain and to the sea. Perfect breakfast and dinner service. Some old rooms and some new rooms. Ok pool and spa area. Close to the shopping center and city centre.

Was this review helpful? Yes 1
KatiPelka, Public Relations Manager at Gran Hotel El Tope, responded to this review

Dear Ulf, thank you very much for your positive feedback regarding your recent stay with us. It was delightful to read that you enjoyed your stay with us. Hoping to be able to welcoming you back in the near future we remain with kind regards from Tenerife El Tope Team More 

Warminster, United Kingdom
1 review
3 of 5 stars Reviewed November 29, 2014

This could be a lovely hotel but we feel at the present time the staff are fighting a losing battle to keep all the guests happy. On arriving we were not informed that major refurbishment was taking place. Even Thomson who we booked through did not advise us of this fact. We had made a reservation for 1 month's stay... More 

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Additional Information about Gran Hotel El Tope

Address: Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel El Tope 4*
Number of rooms: 220
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Also Known As:
Gran Hotel El Tope Tenerife/Puerto De La Cruz
Hotel Style:
#10 Luxury Hotel in Puerto de la Cruz

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