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Gran Hotel El Tope

Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Gran Hotel El Tope
Best prices for: 1 room 1 guest
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Ranked #16 of 80 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 2 days ago
weltreise79 Frankfurt
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492 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frankfurt
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

El Tope is a quite big hotel close to the center of Puerto de la Cruz, located on a little hill. Service was very good at the reception, rooms as well as in the restaurant. We had a renovated room, which was nice and clean. Had a very big balcony with Sea view. I think all rooms have sea view... More 

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Yorkshire
Top Contributor
81 reviews 81 reviews
46 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights in March as we wanted to spend a little time on the North coast, not just in the sunny south. Arrived by car. Hotel is a little difficult to spot, as it does not have any large signs with its name on. Parking was OK, but did get quite full later. Reception was quick and efficient. We... More 

Was this review helpful? Yes 4
Crewkerne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel from the Thomson website in their 'last-minute' section. From the website (and the hotel's own website) we could see that the hotel was in a brilliant position and looked very inviting and was suitable for our budget. We thought we would book a superior room as, from the website, these rooms looked to be very pleasant... More 

Was this review helpful? Yes 6
UK
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is a little past its prime and is a little worn out in place, for example the worn out carpets so threadbare that they had holes in, but nonetheless the hotel it still retains some of its charm. The restaurant was excellent, a good choice of good quality buffet style food and fantastic service from the efficient waiting... More 

Was this review helpful? Yes 2
York, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very helpful staff, happy waiters (most of them!), lounge bar staff very pleasant. Large restaurant with good selection of food. Main course 'meat' dishes could be a bit more varied but on the whole the food was very good. Swimming pool area very clean and tidy. This was out third visit to this hotel and would go back again. The... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed March 12, 2015

Stayed for New Year 2014/15 what a brilliant night the hotel put together a 5 course gala dinner with full waiter service and a fabulous band. Had a sea view room looking over the beautiful playa Martianez beach. Room very spacious and I loved the fact that there was a door between bedroom and bathroom!! Maids in every day and... More 

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Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2015

Just back from a week at the el tope. It was our first time in the north of the island as we wanted to have a good look around and visit loro park which I must admit we thoroughly enjoyed. It was just a shame that we missed our first night at the hotel owing to the flight being three... More 

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Dublin, Ireland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

Excellent Hotel located in a beautiful setting. My Family and I stayed in the El Tope for three years in a row! Staff very friendly, food superb, rooms lovely! Thinking of going back very soon! From Ireland

Was this review helpful? Yes 1
Norwich, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 5, 2015

We arrived at 2-30 in the morning after 7 hour flight delay and were quickly checked in by efficient member of staff. There was also a meal waiting for us. Our room was on the third floor and had been refurbished. Large walk in shower with spacious toilet and basin area. Also large bedroom with plenty of wardrobe and drawer... More 

Was this review helpful? Yes 1
Grimsby, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 15, 2015

I had two nights here and found the staff friendly and helpful. The rooms were spacious and very clean. The food was good with lots of choice, but it is halfway up a hill and not good for old people or disabled. But overall highly recommended

Was this review helpful? Yes 4
KatiPelka, Director de Relaciones con Clientes at Gran Hotel El Tope, responded to this review

Dear guest, thank you ever so much for your visit and for your recommendation. We are happy to read that you felt comfortable and enjoyed your stay with us. Thank you for the kind words to our staff. It is right, the hotel is situated upon a little hill. A lot of our repeater guests are older people and they... More 

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