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Gran Hotel El Tope

Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Gran Hotel El Tope
Gran Hotel El Tope
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613 Reviews from our TripAdvisor Community

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Toronto
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel is a great choice for Puerto Del La Cruz. We had a lovely , spotless room overlooking the ravine at the back of the hotel. The resident roosters in the ravine made sure you were up early every morning. The complimentary breakfast was excellent. Huge variety of items. The service of this hotel was definitely above average.

Helpful?
Thank Jenn68
Markt Schwaben, Germany
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is located on top of the cliff overlooking the see. To reach the town area it takes a 10 mins walk down a windy road or you take a small staircase (about 100 stairs). So it's close enough to enjoy the day and night life of Puerto del la Cruz but not too loud. If you reach the... More 

Helpful?
1 Thank Jens W
motherwell glasgo
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd time here with friends mr andy boyle and loved it so much booked to go back june. spoltess clean and gorgeous rooms and staff AMAZING .... cannot wait thank you EL TOPE we love this hotel views ton die for and food amazing. perfect rooms and beds are great. cleaners are very friendly,.

Helpful?
1 Thank foxymorgan
Nottingham, UK
Level Contributor
92 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Got a great deal on booking.com but even without that we would have been delighted with his hotel. Very clean, well equipped rooms with great staff. Nothing too much trouble. Couple of issues were sorted straight away and efficiently. Rooms either overlook Mt Teide or the Atlantic. Either have great views. Rooms on first floor with Mt Teide view have... More 

Helpful?
2 Thank Mikinblack
Hoteleltope, Guest relation at Gran Hotel El Tope, responded to this review

Greetings from Tenerife, thank you for having been our guests and for sharing your experience with us and other travellers on Tripadvisor. We are very happy about your positive comments and would be delighted to be able to welcome you again. All the best Your El Tope Team More 

warwickshire
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night with family to attend a lady's night..I stayed on 7 Th floor ...this room haven't been updated. Great views But the room had a strong smell of a Smokers room.. And there was a noise all night not sure if it was from a motor on roof or from a service lift ....Great Views of sea and... More 

Helpful?
3 Thank sistersWarwickshire
Hoteleltope, Guest relation at Gran Hotel El Tope, responded to this review

thank you for having been our guests and for sharing your experience with us and other travellers on Tripadvisor. We are very happy about your positive comments regarding our staff and the views. Please apologize the incoveniences you had caused by the noise. We do hope that this will not prevent you from coming back to us. We would be... More 

Falkirk, Scotland
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I spent Christmas at the Gran Hotel El Tope. It was our first trip to Tenerife and generally we were delighted with the hotel, its location, the customer service and the easily accessible sights and attractions. I understand that the hotel has undergone some renovations and upgrades recently and it is now quite elegant and classic although... More 

Helpful?
2 Thank Disneyveteran
Hoteleltope, Director de Relaciones Públicas at Gran Hotel El Tope, responded to this review

Good afternoon from Tenerife, thank you very much for taking the time to write this detailed review regarding your recent stay with us. It was delightful to read that you found the views from our rooms amazing. And it is true, you have lovely views from all our rooms in the main building. Thank you also for your criticial remarks.... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2016

Just spent a wonderful 2weeks in this comfortable friendly hotel.nothing was too much trouble for the excellent staff Just spent 2 weeks in this comfortable friendly hotel. Nothing was too much trouble for the excellent staff.. Room overlooking sea and town on 3rd floor was quiet and well equipped. A wide choice of food for both breakfast and dinner. Excellent... More 

Helpful?
2 Thank Happy_pear
Hoteleltope, Guest Relation at Gran Hotel El Tope, responded to this review

Greetings from Tenerife, thank you ever so much for taking the time to share your positive review with us and other travellers on Tripadvisor. We are delighted to read that you had a wonderful time here. Thank you very much for your praising words to the staff. They are very much appreciated. Thank you very much for having been our... More 

barnstaple
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 19, 2015

Just returned from a 10 day stay at the El Tope. Staff on reception helpful and always sorted any problems without question, quickly and efficiently. Food was average but always enough for a nice meal. Soups were excellent. Rooms were kept very clean. Lovely views from balcony.Nice position close to amenities. Well done all. We will be back hopefully next... More 

Helpful?
Thank carrieandgeorge
Hoteleltope, Guest relation at Gran Hotel El Tope, responded to this review

Greetings from Tenerife, thank you very much for sharing your positive feedback with us and other travellers on Tripadvisor. We are happy to read that you enjoyed your stay with us. Hoping that this does not prevent from coming back to us we remain with kind regards from Tenerife Your El Tope - Team More 

Bognor Regis, United Kingdom
Level Contributor
107 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 18, 2015

Just back from our 5th visit over last 12 yrs, the hotel has been redecorated and now looks very smart but still v welcoming and personal. The rooms are now modern, with an excellent shower. Lobby and reception now include bar and entertainment area, was downstairs before. Restaurant now downstairs. The restaurant is very clinical looking, could do with softening... More 

Helpful?
Thank jhafhjpc
Hoteleltope, Guest relation at Gran Hotel El Tope, responded to this review

Greetings from Tenerife, thank you ever so much for taking the time to share your positive review with us and other travellers on Tripadvisor. We are delighted to read that you had a wonderful time here. Thank you very much for your praising words to the staff. They are very much appreciated. Regarding food, we are working to offer again... More 

The Cairngorms, Scotland
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed December 18, 2015

This is our third review of El Tope which since we visited last has completed a refurbishment. The dining room has moved down a floor to what was once conference space, and now holds more people though to our eyes it's less visually attractive and no longer attempts the traditional "Grand Hotel" feel: though the service offered by the long-term... More 

Helpful?
1 Thank Ian_Denton
Hoteleltope, Guest relation at Gran Hotel El Tope, responded to this review

Greetings from Tenerife, thank you ever so much for taking the time to share your positive review with us and other travellers on Tripadvisor. We are delighted to read that you had a wonderful time here. Thank you very much for your praising words to the staff. They are very much appreciated. Regarding food, we are working to offer again... More 

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