We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 81 Puerto de la Cruz hotels

Gran Hotel El Tope

4.0 of 5 Hotel   |   Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Gran Hotel El Tope
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save Saved
You added Gran Hotel El Tope to your Saves list
72%
Ranked #15 of 81 Hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 2 days ago
Pauline S Northallerton, United Kingdom
Write a Review

424 reviews from our community

Traveler rating
    129
    177
    70
    37
    11
See reviews for
50
237
23
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (424)
  • Mar-May only
    (94)
  • Jun-Aug only
    (144)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (95)
All months
Northallerton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just got back from staying at the El Tope Puerto de la Cruz and could not fault it at all. Every member of staff was very pleasant. The food was very good indeed. Good variety (even champagne at breakfast on Sunday morning). The hotel does need updating in parts but you could not fault anything about the service... More

Was this review helpful? Yes
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for staying with us and for sharing that wonderful review! It was delightful to read you found our service as well as our buffet excellent. Your kind remarks regarding our staff are very much appreciated and of course forwarded. We hope to have the pleasure to welcome you back on your next visit to... More

Sheffield, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Hotel staff are very polite and helpful but the location of this hotel is ridiculous. The resort of Puerto De La Cruz is lovely and inexpensive but the centre has to be reached by a steep hill or set of steps (100+). This gets tiresome day in and day out. There is absolutely nothing close by so you need to... More

Was this review helpful? Yes
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for sharing your feedback with us. Our hotel is situated upon a small hill but therefore you have a quiet atmosphere during the evening hours and at night. We are sorry you felt something about our Restaurant service misleading. We apologize for any inconvenience caused. We are sorry that we did not meet your... More

Nuneaton
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for the first two week of September. was led to believe was an adult only Hotel, however there were a number of children there. To my knowledge none of which were English. The pros:- Hotel staff very friendly and ready to help. Public rooms clean. Pool nice and clean and plenty of sun loungers, majority of guests adult.... More

Was this review helpful? Yes
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for taking the time to give us and other travellers your feedback. We are very pleased about the nice remarks regarding our staff and the cleanliness but we also appreciate your critical remarks about the evening entertainment and the rooms. Thank you for having chosen our hotel for your stay in Tenerife. Best regards... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After reading the reviews we didn't have high expectations, however we were pleasantly surprised. Our room although a little tired was spotlessly clean and had a fantastic view,on day two our air con wasn't working and we were moved to a superior room which was fantastic. The staff are lovely and can't do enough for you. There was a great... More

Was this review helpful? Yes
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for having been our guests! We are very pleased to hear that you have had an enjoyable stay with us and were satisfied with our service and our buffet. We hope to be able to welcoming you again in the near future and remain with kind regards El Tope Team More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

What ever you do before going to this hotel make sure you are fit. to get to the beach or the town you have to go down 137 steps or go down the steep road. Not too bad going but murder on your return. Once in the hotel, which is occupied mainly by Germans (which in itself is no problem)... More

Was this review helpful? Yes 1
Exeter, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Although the staff and food were good. The rooms are not. Our room on the 6th floor was dangerous. My wife was electrocuted and the hotel took responsibility. The problem was the air conditioning switch on the patio door had wires sowing and some 200 volts were going through it. The hotel is also too far away from beach

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although i stayed here before i was less than impressed with my room on this visit, to be fair the service throughout the hotel is great however the single room i was allocated had no balcony and no where to sit privately, i had to keep my curtains closed at all times as people used the roof terrace to view... More

Was this review helpful? Yes 2
United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here in september. The hotel is located in a quiet area and the stay was peaceful and relaxed. The staff are wonderful and friendly, we had a large room with good views. The food, both breakfast and dinner, was very good carered to all tastes. Special thanks to Bea great Singer, we was celebrating our... More

Was this review helpful? Yes 3
Ayrshire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 10 nights in the El Tope and loved it. The rooms are large and spotlessly clean. The bathrooms are also large and clean with lots of hot water. Towels changed daily if needed, sheets changed every three days. Our room was number 602, and what an amazing view we had. Spent a lot of time on our large balcony... More

Was this review helpful? Yes 4
uk
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

read all the reviews before I went which were mostly positive. so when we went we were 95% please with the whole hotel experience. The food was excellent with huge choice. The facilities in the hotel were great including pool, gym, sauna and massage and hair dresser! the service was first class in the hotel and in the restaurant. There... More

Was this review helpful? Yes 1
Do you own or manage Gran Hotel El Tope?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Gran Hotel El Tope? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gran Hotel El Tope

Address: Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel El Tope 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Odigeo and Tingo so you can book your Gran Hotel El Tope reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel El Tope Tenerife/Puerto De La Cruz

133 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (123)
Viewed
Hotel & grounds (34)
Viewed
Dining (7)
Viewed
Pool/beach area (6)
Viewed
1:38
Videos (1)
Viewed
Room/suite (20)
Viewed
View from room (22)
Viewed
Bathroom (3)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Gran Hotel El Tope