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All 81 Puerto de la Cruz hotels

Gran Hotel El Tope

4.0 of 5 Hotel   |   Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Gran Hotel El Tope
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Ranked #16 of 81 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 1 week ago
mvkay Forfar, United Kingdom
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450 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Forfar, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is high above the town centre of Puerto de la Cruz and you get wonderful views from the 1st floor up. It’s a steep slope or alternatively steps to get into town from the hotel, which may cause problems if you have mobility issues. The helpful and friendly staff really make the hotel. I emailed the hotel before... More

Was this review helpful? Yes 4
Glasgow, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have just spent a wonderful week at el Tope. I have nothing but good comments about this lovely traditional hotel. If you appreciate an ultra modern high rise hotel this is not the one for you. We arrived at 2300 hours and were not expecting any service in the hotel other than to be shown straight... More

Was this review helpful? Yes 3
East Calder, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the El Tope as our usual hotel in PDLC.. the H10 Tenerife Playa wasnt available. The staff were all freindly, the hotel was clean and the food was okay, but we wont be returning to the El Tope. We were allocated a room below reception which seems to be common for Thomson guests. Before we arrived we were... More

Was this review helpful? Yes 2
Ringwood, United Kingdom
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been back a second time here first time I rated it highly although it is still a good place to stay it really is starting to look dated the food was fine but repetitive and the hotel needs a refurb but we still enjoyed it here rooms very clean but hotel bordering on 3 star so bit of... More

Was this review helpful? Yes 2
South Shields
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked online with Thomson as a late deal opting for a standard room, we were allocated room 032,two floors down from reception. The hotel and room may look a little dated but was clean and comfortable and everything worked well,fridge air con etc.The view from our room was panoramic as despite being in the lowest part of hotel we were... More

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Like others have said the hotel is a little tired, found el tope to be very clean though and staff to be helpful. There was work going on but wasnt very loud to be honest and didnt affect us. Mainly german staying at the hotel, what a miserable bunch dont think I saw 1 smile from another guest while I... More

Was this review helpful? Yes 1
2 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

rooms old tired and moldy, not 4 star more like 2 star, the building work now taking place means sitting around pool is less than peaceful. The staff try hard and the restaurant is good with choice and variety. The walk to the beach is not for anyone who is old or unfit. We stayed in room 34 and asked... More

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

hi i stayed , from the 12 october to the 19 october 2014, having stayed 5 previous times, the hotel offers ,superior rooms in various areas , the 1 st floor are rooms , of the superior type, with long balconys, as you go higher , the superior rooms are located on the corners of the hotel, i would reccomend... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 5 weeks ago

went in October had superior room,had to chase up dressing gowns which should have been in our room .Room ok and very big but hotel needs lot of tender care ,very tired and worn.Had to ask rep about dressing gowns as gentleman at reception froo-frood me away saying all rooms on floor one have the same.When other people walking around... More

Was this review helpful? Yes
Coventry, United Kingdom
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 16, 2014

My husband and I returned on 14 October afer spending a week at this hotel. We had paid extra for a superior room and got a sea view first floor room. Great we thought on Tuesday evening but by 8am on Wednesday morning when we were awakened to the sound of drills and lump hammers smashing tiles above our heads... More

Was this review helpful? Yes 7
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Additional Information about Gran Hotel El Tope

Address: Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel El Tope 4*
Number of rooms: 220
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Also Known As:
Gran Hotel El Tope Tenerife/Puerto De La Cruz

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