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Gran Hotel El Tope

Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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536 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Maspalomas, Spain
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel is located fairly near the centre of Puerto de la Cruz after going down a number of steps (although we found it easier taking the winding road down, a bit further but easier on the legs) We were in room 212 that had supposedly been refurbished, but didn't seem quite finished, the latch on the patio door needed to... More 

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Llandrindod Wells, Wales, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

+ POSITIVES Single room- TV, fridge, air con, free Wi-fi good enough for bbc radio player, good size room and shower room, nice view of Mt Teide and sea. Food\drink- breakfast, bar prices cheap, staff helpful and polite ( presume you are German however unless you tell 'em "Soy Ingles". ) Other-plenty of sunbeds\umbrellas by pool available at all times,... More 

Was this review helpful? Yes 1
Kiev Oblast, Ukraine
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A wonderful hotel. The room was spacious with a big balcony door,it was a panoramic window too. Everything was clean. Breakfasts were same every day,but very varied with a lot of types of meat,cheese and other dishes Just 2 minuses,wifi in room and in lobby was very slow..more no wifi then normal. And the hotel is up on the hill.to... More 

Was this review helpful? Yes 1
Leeds
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed July 19, 2015

We had a week at this hotel at the beginning of July. The hotel is definitely on the cliffside, with a very steep hill to the right and a long slope with a hairpin bend on the left, or alternatively cross the road and go down over a hundred steps. When we arrived we were allocated a room in the... More 

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Rochdale, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 17, 2015

If I had looked at the reviews Before we had booked then we might not have gone here. As it tuned out it was one of the best hotels I have stayed in, we arrived 5 hours late at 3am and had food waiting for us which was very welcome. The buffet style restaurant was very good and varied, always... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 15, 2015

Me and my partner decided to go here for our first holiday together after 4 and a half years. We arrived with a plate of different meats and salad which we couldn't eat. We went to our room and we had no air conditioning. A day later someone tried to fix our air conditioning but couldn't so we were having... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 5, 2015 via mobile

My parents have been coming here most years and I have been a few years ago and loved it.... I'm afraid I will not be returning, the building works we where assured where carried out 10am-5pm each day,nope 7.45am it started, building rubbish on our balcony most days. The room we had paid for at an extra cost of superior... More 

Was this review helpful? Yes 5
Wimborne Minster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2015 via mobile

Just returned from our two week stay at the Gran Hotel El Tope. We were a party of eight, and the staff could not have been more helpful aiding my elderly and disabled father. Though the car park is small, you can find parking if you get your rental back to base by 2 pm., if not there is parking... More 

Was this review helpful? Yes 4
Dublin
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 1, 2015

Was really looking forward to our stay in El Tope but it was very dissapointing. When we arrived we rented a car and getting to the hotel was a nightmare it's all one way roads and for some reason the sign for the hotel faces the back of the hotel not the front so when we eventually found it we... More 

Was this review helpful? Yes 4
Tiverton, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2015

We have just returned from yet another super holiday at El Tope. The service, as always, was excellent in reception, in the dining room and in the bars. The staff are friendly and very helpful. Our room on the sixth floor had an excellent view of El Teide and of the coast to the west. It was very clean and... More 

Was this review helpful? Yes 1
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