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Gran Hotel El Tope

Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Gran Hotel El Tope
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Ranked #19 of 81 Hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 6 days ago
Oksi76 Kiev Oblast, Ukraine
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528 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kiev Oblast, Ukraine
Level Contributor
11 reviews
5 of 5 stars Reviewed 6 days ago NEW

A wonderful hotel. The room was spacious with a big balcony door,it was a panoramic window too. Everything was clean. Breakfasts were same every day,but very varied with a lot of types of meat,cheese and other dishes Just 2 minuses,wifi in room and in lobby was very slow..more no wifi then normal. And the hotel is up on the hill.to... More 

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Leeds
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a week at this hotel at the beginning of July. The hotel is definitely on the cliffside, with a very steep hill to the right and a long slope with a hairpin bend on the left, or alternatively cross the road and go down over a hundred steps. When we arrived we were allocated a room in the... More 

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Rochdale, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If I had looked at the reviews Before we had booked then we might not have gone here. As it tuned out it was one of the best hotels I have stayed in, we arrived 5 hours late at 3am and had food waiting for us which was very welcome. The buffet style restaurant was very good and varied, always... More 

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Norwich, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Me and my partner decided to go here for our first holiday together after 4 and a half years. We arrived with a plate of different meats and salad which we couldn't eat. We went to our room and we had no air conditioning. A day later someone tried to fix our air conditioning but couldn't so we were having... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

My parents have been coming here most years and I have been a few years ago and loved it.... I'm afraid I will not be returning, the building works we where assured where carried out 10am-5pm each day,nope 7.45am it started, building rubbish on our balcony most days. The room we had paid for at an extra cost of superior... More 

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Wimborne Minster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from our two week stay at the Gran Hotel El Tope. We were a party of eight, and the staff could not have been more helpful aiding my elderly and disabled father. Though the car park is small, you can find parking if you get your rental back to base by 2 pm., if not there is parking... More 

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Dublin
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Was really looking forward to our stay in El Tope but it was very dissapointing. When we arrived we rented a car and getting to the hotel was a nightmare it's all one way roads and for some reason the sign for the hotel faces the back of the hotel not the front so when we eventually found it we... More 

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Tiverton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have just returned from yet another super holiday at El Tope. The service, as always, was excellent in reception, in the dining room and in the bars. The staff are friendly and very helpful. Our room on the sixth floor had an excellent view of El Teide and of the coast to the west. It was very clean and... More 

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Rotherham, United Kingdom
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 13, 2015

Lovely hotel, very clean, we upgraded to a corner room which was refurbished and very nice. Hotel is at the top of a steep hill but it's not that bad, a steady walk up lots of benches to have a rest if needed. I actually saw an elderly gent with a zimmer frame. as we walked up the steps, he... More 

Was this review helpful? Yes 2
Chorley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

just returned home again after yet another terrific holiday in the El Tope. We have been visiting this hotel twice a year for a great many years. The staff are extremely friendly and helpful. Nothing is too much trouble in ensuring guests have a good stay. Food is sufficient and good, no one needs to go hungry as there is... More 

Was this review helpful? Yes 3
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