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Gran Hotel El Tope

Calzada de Martianez, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Gran Hotel El Tope
Best prices for: 1 room 1 guest
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Ranked #19 of 81 Hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed yesterday
Helen M Wimborne Minster, United Kingdom
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515 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wimborne Minster, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from our two week stay at the Gran Hotel El Tope. We were a party of eight, and the staff could not have been more helpful aiding my elderly and disabled father. Though the car park is small, you can find parking if you get your rental back to base by 2 pm., if not there is parking... More 

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Dublin
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12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Was really looking forward to our stay in El Tope but it was very dissapointing. When we arrived we rented a car and getting to the hotel was a nightmare it's all one way roads and for some reason the sign for the hotel faces the back of the hotel not the front so when we eventually found it we... More 

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Tiverton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from yet another super holiday at El Tope. The service, as always, was excellent in reception, in the dining room and in the bars. The staff are friendly and very helpful. Our room on the sixth floor had an excellent view of El Teide and of the coast to the west. It was very clean and... More 

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Rotherham, United Kingdom
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lovely hotel, very clean, we upgraded to a corner room which was refurbished and very nice. Hotel is at the top of a steep hill but it's not that bad, a steady walk up lots of benches to have a rest if needed. I actually saw an elderly gent with a zimmer frame. as we walked up the steps, he... More 

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Chorley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just returned home again after yet another terrific holiday in the El Tope. We have been visiting this hotel twice a year for a great many years. The staff are extremely friendly and helpful. Nothing is too much trouble in ensuring guests have a good stay. Food is sufficient and good, no one needs to go hungry as there is... More 

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Aberdeen, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very average hotel We have just spent 7 nights at this hotel. Good points Great view from the 6th floor of Teide Shower in bathroom was walk in Quick response from room service Bad points The food was truly terrible. The breakfast was almost passable apart from the sausages, however no omelette maker, or decent fresh fruit. Our first night... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Firstly we are here now and best write it while things are fresh if you have mobility issues then this isn't for you as there is a steep climb from the shops back to the hotel especially to carry water from the supermarket breakfast is good full English which suited me also evening meal plentiful the hotel itself is oldie... More 

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KatiPelka, Director de Relaciones con Clientes at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for your positive feedback and for sharing your review with us and other travellers. We are happy to read that you felt comfortable and enjoyed your stay with us. Thank you for your kind words regarding the buffet. We will redecorate the outsanding rooms and also the publica areas. So it is worth to... More 

Bucharest, Romania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

+ the view is just fabulous; + situated on the coast, near the sea; + the furniture from the room where we've stayed was new; + they moved our breakfast before 7 am, in order to catch the flight; - not so many parking places at the hotel; - the breakfast can be improved; - no WIFI signal in the... More 

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KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review

Dear guest, thank you very much for your visit and for taking the time to share your feedback with us and other travellers. Your positve comments but also your critical remarks are very much appreciated . We are currently studying different alternatives to improve our wi-fi access. Thanking you again for your positive feedback and hoping to be able to... More 

Bucharest, Romania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

Nice room & location, good breakfast , the wi-fi was free but inaccessible in the room. I recommend it!............................................................................................................

Was this review helpful? Yes 1
KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review

Dear guest, thank you very much for your positive feedback! We are happy to read that you have enjoyed your stay with us. Currently we are studying different alternatives to improve our wi-fi access in the rooms. We are grateful for your recommendation and hope to be able to welcoming you again soon. Best regards El Tope Team More 

Nottingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 13, 2015

Have been to this hotel 5 times Good points Very quiet No rush for sunbeds Very clean Staff very good and helpful Our room had 2 sunbeds and table and chair on the balcony Bad points Entertainment poor other 4 star hotels in the resort much better Food very poor on some occasions we went out for meals in the... More 

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KatiPelka, Guest Relations Manager at Gran Hotel El Tope, responded to this review

Dear guests, thank you very much for taking the time to share your feedback and for your honest words. We are very happy to announce that we will renovate the rest the rooms as well as public areas, so the worn carpets etc. will be replaced. Unfortunatley we do not understand your critical remarks regarding the food. The buffet is... More 

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