me and my husband arrived at the gran hotel el tope on the 18th of august 2009 at 21:00, we were on our honey moon. personally the reception staff were quite stand offish when we arrived, however they let us put our luggage in a safe room while they ushered us to the restaurant for supper. the restaurant staff were... more

Stayed here for week in sep,booked a superior room with Thomson whilst the the hotel is slightly old, it is yet another for my list of hotels i have stayed and paid for. Everyone you met wished you hola and it was a genuine greeting not just hotel policy im sure. Santiago and his staff in the restaurant saw to... more

We booked a room for 4 and were put in a room 2 floors underground which smelt strongly of damp. The hotel refused to move us, saying there were no other rooms for 4 except on this floor. Half the hotel was actually closed for refurbishment so this may well have been true but the staff didn't look as if... more

My boyfriend and I booked a 10 day holiday with thomas cook staying at the El Tope. When we arrived at the hotel, it was obvious that it needed updating a little, however, when we went to our room it was a really good size and spotlessly clean, and we had a very large balcony overlooking the town and the... more

We arrived at the hotel El Tope on 19 June 09 at around 2pm. We were extremely pleased with the rooms allocated. Our son, girlfriend and grandson were in Room 128 and we stayed in room 127. Beautiful enclosed balcony with sun loungers, table and chairs. Geraniums were planted between each balcony. The balcony was approximately 60ft and this was... more

I stayed here with my 3 young children and had a superb time. The hotel itself is set overlooking Mount Teide on one side and the atlantic ocean on the other. The staff where very friendly and extremely helpful and the hotel was spotlessly clean. The rooms where a good size and well furnished. There was a vast array of... more

when we arrived to the hotel, we were put to the basement room. first thing we saw when we entered our room was a dead cockroach. and another dead in a balcony. it's disgusting for me, because i really scared of them. the next day we found four alives on curtains when we come back from the outside. also I... more

Having never written on any of these sort of sites before I feel motivated to do so after reading the most recent reviews and only arriving home yesterday the 22nd April from staying 1 week at the El Tope. To say we we're disappointed with the cleanliness of the hotel would be an understatement as when we arrived there were... more

El Tope far exceded our expectations. The buffet breakfast and dinner offered a huge selection with lots of fresh fruit and vegetables always available. The freshly grilled fish was also superb. We booked a basic package holiday through Thomas Cook but our room was spacious with excellent balcony and a view of the sea, pool and El Teide. We had... more