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All 80 Puerto de la Cruz hotels

Sol Parque San Antonio

4.0 of 5 Hotel   |   Ctra de Las Arenas, 38400 Puerto de la Cruz, Tenerife, Spain
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A recent review
3 of 5 stars reviewed 1 week ago
Jorma M Espoo, Finland
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386 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Portlaoise, Ireland
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

We had the misfortune of staying at this hotel last week and how it got 4 stars is beyond our comprehension. On arrival we got the distinct impression that we had arrived at a retirement village - no guest was under the age of 70. No disrespect to the elderly. The bed was so hard and uncomfortable - sleep was... More

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Espoo, Finland
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been in Puerto in several hotels, all fours stars, but this San Antonio don´t deserve four stars, may be three minus. Our room was dark (no sun during 24 h), furniture was old, worn out, breakfast was wide, but almost nothing for vegetarians. No hotel book in the room with information on hotels services. Rooms were clean, garden... More

Was this review helpful? Yes 1
Trondheim, Norway
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 26, 2014

This is a very comfortable hotel with good service and friendly staff. Some queue can be expected at the breakfast buffet, but there is a good flow in serving. The food is good and the wait staff efficient. Very nice pool area, with quiet atmosphere and delicious bar. most of the residents are German tourists aged 70 +, perfect hotel... More

Was this review helpful? Yes 5
SolParqueSanAntonio, Director de Relaciones con Clientes at Sol Parque San Antonio, responded to this review

Hi Vegar F! You made my day today! Thank you so much for this review about Sol Parque San Antonio! We are extremely happy to read so wonderful words about our services, facilities and of course, about our Staff. We are really grateful for having chosen our Hotel to spend your holidays in Puerto de la Cruz, and also for... More

Berlin, Germany
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 26, 2014

We have just returned from the Sol Parque San Antonio. Previous reviews have commented about the steep climb to the hotel but we found this to be a pleasure rather than a burden and there was a free bus transfer throughout the day should you wish to avail yourself. There was a taxi rank outside the front entrance and cost... More

Was this review helpful? Yes 3
SolParqueSanAntonio, Director de Relaciones con Clientes at Sol Parque San Antonio, responded to this review

Good morning Jaegered! Reading your review really makes our morning better! Thank you so much for sharing your great experience with the Tripadvisor Community! It is a pleasure for us to know that you would recommend us and that you have enjoyed our Breakfast service, our views and of course, our magnificent and relaxing garden! The Housekeeping Staff will be... More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 18, 2014

My boyfriend and I stayed here at the end of October/early November 2013. He had stayed here before with his Cycling team and described it as a good cheap hotel. We were out most days so we only really need a place to sleep. Service - We arrived at the hotel around 3pm and the reception was dead. One man... More

Was this review helpful? Yes 3
SolParqueSanAntonio, Director de Relaciones con Clientes at Sol Parque San Antonio, responded to this review

Hi JenniferA_EDI, We are delighted to read that we have made you live a fantastic holidays with us here! You know this is the best news we can receive! Thank you very much for so positive words about your last stay among us, food, room, cleanliness, location...it seems we have achieved your satisfaction!! Many thanks again for having chosen Sol... More

Niederkruechten, Germany
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 11, 2014

Me and my boyfriend stayed here from 20th December 2013 to 2nd January 2014. Our room was on the 5th floor and was clean and serviceable with a cracking view of the sea, the volcano and the pool area. The grounds are full of exotic plants and trees, all lovingly maintained and although some things were a little dated (décor... More

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SolParqueSanAntonio, Director de Relaciones con Clientes at Sol Parque San Antonio, responded to this review

Dear CazNDaz2014, First of all, thank you for taking your time to write a review and share it with Tripadvisor’s users. We are very happy that you and your boyfriend decided to spend your Christmas Holidays with us! It’s perfect to know that you have enjoyed our relaxing and exotic garden, our food services and our location! We want to... More

Tel Aviv, Israel
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 9, 2014

The facilities are very old and in very bad shape. There is a reason why they only show the outside of the rooms in the pictures. This should be a 2 star hotel/retirement house + a pool. We had ants in our room. The bath wasn't good and wasn't fixed. The service was barely ok although slightly rude. The location... More

Was this review helpful? Yes 1
SolParqueSanAntonio, Director de Relaciones con Clientes at Sol Parque San Antonio, responded to this review

Hi Arik G, Thank you for having chosen Sol Parque San Antonio to enjoy your holidays in Puerto de la Cruz and also for sharing here your personal experience among us with other travelers. All the staff at the hotel work hard every day to achieve our guests' expectations but unfortunately in your case it seems we haven't. We take... More

1 review
1 of 5 stars Reviewed November 20, 2013 via mobile

Well close to the beach is not true a good half hour steep walk to the sea but the beach itself is good. This is not a hotel for families or anyone under the age of 65, food was awful and really disappointing. Evening entertainment was again aimed at the senior market and not worth hanging around for! Isolated so... More

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SolParqueSanAntonio, Director de Relaciones con Clientes at Sol Parque San Antonio, responded to this review

Dear Kabirch, We regret to read you have gone home not satisfied with our location and food service. Anyway, I would like to inform you that we have already taken good notes about all your impressions to solve these possible deficiencies that you transmitted us. I hope you enjoyed the rest of our services! Please, if you decide to return... More

Rotherham, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 4, 2013

We stayed in this hotel for one week at the end of October/beginning of November 2013 for 7 nights. We were wanting a quiet holiday away from clubs and the city. The area of Puerto de la Cruz in the north of the island of Tenerife is very picturesque and ideal for couples. There are not many amenities nearby but... More

Was this review helpful? Yes 3
SolParqueSanAntonio, Director de Relaciones con Clientes at Sol Parque San Antonio, responded to this review

Dear 506Matt, I would like to thank you for your time to evaluate your experience in our Sol Parque San Antonio and for sharing your impressions with others users of Tripadvisor. We are delighted to read you have enjoyed your stay in Puerto de la Cruz and you have gone home satisfied with our services! This is the best reward... More

Lichfield, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 2, 2013

I have just returned from a weeks Holiday with our family of 13 and found the hotel comfortable and very clean. The food for an all inclusive was OK but a little much the same each day. We were there at the end of October and were covered in cloud from the high mountains on most of the day's but... More

Was this review helpful? Yes 3

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Additional Information about Sol Parque San Antonio

Also Known As:
Sol Parque San Antonio Hotel Puerto De La Cruz
Sol Parque San Antonio Hotel
Sol Parque San Antonio Tenerife/Puerto De La Cruz
Address: Ctra de Las Arenas, 38400 Puerto de la Cruz, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
#4 Romantic Hotel in Puerto de la Cruz
#18 Luxury Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sol Parque San Antonio 4*
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