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Sol Parque San Antonio

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Ctra de Las Arenas, 38400 Puerto de la Cruz, Tenerife, Spain
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Sol Parque San Antonio
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Sol Parque San Antonio
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458 reviews from our community

Traveler rating
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    59
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112
233
11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Please ignore negative comments about this hotel !!!!! I have worked in the hotel industry for 20 years and cannot recommend it highly enough and here's why.The hotel's grounds are immaculate,idyllic even and the gardeners do an amazing job keeping them looking so good.Our room was opposite the pool with a nice terrace with table and chairs.The room itself was... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We went in September for 10 days and we had the best time. When we arrived we were seen to straight away. The grounds are glorious, the photos don't do it justice. The pool is a decent size and it never got too busy - always plenty of sun loungers. The food was fantastic, definitely recommend all inclusive. The location... More 

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North Wales
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I organised a group of over 20 vegetarians to spend 2-3 weeks here. Overall it was fine but very hard for vegetarians as most of the salads, main dishes and even plain vegetables had bacon, tuna or ham mixed through. The maitre'd tried to be helpful by providing a vegetarian main course most days but even the chefs weren't sure... More 

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Birmingham, United Kingdom
Top Contributor
61 reviews 61 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here for one night as part of a birthday holiday, to go to the Monasterio for dinner - big mistake! It is a cheap hotel if they spent as much effort on accommodation as they do the gardens it'd be much better. When we arrived there were two flights of steps to reception, the ramp was closed, it... More 

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Travelers are raving about these Puerto de la Cruz hotels

Bury St. Edmunds, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 14, 2015

We spent Easter 2015 at this Hotel with two children. It might be worth noting that this Hotel is in a town so don't expect complete silence, the centre section around the pool is however very tranquil and quiet, there's some bird noise which adds to the pleasant feeling with the trees it feels a bit like an oasis. The... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 14, 2015

We were staying there in the last two weeks. The place is just amazing, the garden incredible,room acceptable (bit noisie). Staff is nice, except the reception. They were comletely RUDE every time when we needed something. Food quality and range is ok.The internet price is laughable, connection is a crap. ( 8Eur/day) Anyway,we enjoyed the stay, but it was not... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
133 reviews 133 reviews
98 hotel reviews
354 helpful votes 354 helpful votes
2 of 5 stars Reviewed January 17, 2015

Spent 10 days in Tenerife, and booked this place only because on 31-December, almost all the hotels in Puerto de la Cruz were insisting everyone pay 100 or 150 euros per head for a New Year gala dinner. This hotel was one of the few that didn't. On 01-January, we had a booking for a hotel in Puerto de la... More 

Was this review helpful? Yes 6
SolParqueSanAntonio, Guest Experience Manager at Sol Parque San Antonio, responded to this review

Dear pmbma, We would like to thank you for taking some of your time to let us know your impression about your stay in our hotel. We regret that our hotel didn’t meet your expectations, especially because we are always trying our best to satisfy our clients’ wishes and requests. We hope that what happened does not adversely influence when... More 

London
Top Contributor
69 reviews 69 reviews
58 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed January 13, 2015

I'm surprised at some of the negative reviews this hotel had garnered as there is little to complain about here. Our large room came with a sea view from the balcony and my only complaint was that the walls were a bit thin and I could hear the snores of the guest in the next room (always travel with ear... More 

Was this review helpful? Yes 1
SolParqueSanAntonio, Guest Experience Manager at Sol Parque San Antonio, responded to this review

Dear Overstone, We really appreciate all your nice comments about the hotel “Sol Parque San Antonio”. We are very glad to read that you have spent a lovely time in our hotel. It is a big pleasure to know that you considered that our staff is polite and helpful. We are looking forward to welcome you here once again soon!... More 

Tavistock, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 9, 2015

For anyone looking at the photos of the hotel it looks a picture of tranquillity. However that's where it stops. The well tended gardens hide the tired state of the internal decorations and the rooms them selves. Just about everywhere is due for a refurbishment. Your room will have a safe and Wi-Fi but you have to pay extra for... More 

Was this review helpful? Yes 3
SolParqueSanAntonio, Guest Experience Manager at Sol Parque San Antonio, responded to this review

Dear Stephen S, We appreciate the time and effort spent in us with comments where we reiterated his opinion about our services, since the customer reviews are for us a source and tool for continuous improvement and support of our efforts to meet the expectations of our customers . We hope that what happened does not adversely influence when making... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 19, 2014

Clean hotel with large, comfortable rooms. Very reasonable cost for what you get. Standard buffet breakfast. Reception were very helpful. Pool area was nice and clean. Overall a very enjoyable stay for the cost of staying at the hotel. Would recommend.

Was this review helpful? Yes 2
SolParqueSanAntonio, Guest Experience Manager at Sol Parque San Antonio, responded to this review

Dear Lucy M, I would like to take this opportunity to thank you for your nice comments about our hotel and also for your recommendation. It is a pleasure to read that you like the hotel for the cleanliness, rooms and the helpfulness of our reception-staff. We hope you will visit us again soon! Best regards More 

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