I booked this holiday as a treat to myself after a long stressful time. I am aware of the standard of the Sol hotels so when I read the bad reviews, I wasn't too put off as generally I am not fussy and haven't been disappointed before. The hotel itself is fine, nice lobby, nice couches when you come outside... more

Good location, 5 minutes walk to a shopping center and beach, although hotel was on top of a hill, so the way back to the hotel was a bit tough :) Hotel was a bit outdated, but swimminpools (there were 2) and gardens were very well kept. Rooms were very clean, bathrooms were renovated and with plenty of amenities. Bed... more

My partner and i stayed at the Sol in the 3rd week of January and yes we read the reviews, both the negative ones and the good ones. We couldnt complain about anything and we grew suspicious of the negative reviews we read. Ok the carpet was a little frayed on the stairs but other wise the hotel was right... more

We had a very enjoyable stay here. First of all - fast, unlimited and FREE WIFI is available in this hotel - but it does not cover all that many rooms, so only request it if you really need it, and ask when you book so that they can allocate you a room in range of the signal. This really... more

Usually when I see a bunch of good reviews and then one bad, I figure something went wrong for an overly critical person. So based on what I saw here, I had little hesitation checking into the Sol Puerto de la Cruz. We took the guagua from Playa Arena (see my other review) and my wife was sick from the... more

It is 3 years since we last visited this hotel and this was our 4th visit here in the past few years. We were greeted politely by reception who are very efficient and helpful we had requested a room overlooking the town and got 1 on the 5th floor, as is the usual practice the porter took our luggage to... more

Stayed there for 3 nights in october 2007. Recently refurbished and extended . Nice one. Pros: Not very big , so a personal service can be felt. Very good value for money - booked Hakf borad through their site. Good location and free parking . Varied buffet. Inexpensive mini bar options as well as cheap vending machines. Cons: up on... more

Upon arriving at the hotel we were met by a receptionist who could not even raise a smile or a welcome, who checked us in reasonably quickly but who hardly managed to make any eye contact or speak. We then had to take our own bags up to our rooms. During our entire stay we felt many of the reception... more

I'd just like to confirm some of the other positive comments about this hotel. It doesn't look very inspiring from outside, but it's clean and well appointed. We had a room on the 6th floor, with terrific panoramic views over the town to the sea. The beds were comfortable, the bathroom immaculate. The rooms on this (north) side get little... more