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4Dreams Hotel

3.0 of 5
14 Agustin Bethencourt, 38400 Puerto de la Cruz, Tenerife, Spain
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4Dreams Hotel
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4Dreams Hotel
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80 reviews from our community

Traveler rating
    33
    28
    13
    4
    2
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13
40
9
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Top Contributor
51 reviews 51 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, simple but perfectly adequate. Really clean, nice shower. Great staff in reception and breakfast room (not forgetting the cleaners). Breakfast has a very good selection and is well worth the 4.95 euros. Teas, coffee, juices, fruit, bread, sweet cakes, cheese, meat, salad, hot food and toaster. even bubbly some mornings. Really good location, easy walk to all... More 

Was this review helpful? Yes 1
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Canton 13, Thank you so very much for your generous comment on TripAdvisor regarding your recent stay with us. We are delighted to know 4Dreams Hotel was a good option for your holidays and we really do look forward to welcoming you back soon! Best regards. More 

Ibiza, Spain
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel in room 311.From 13/03/2015-18/03/2015. The hotel is central for everything. Very friendly reception staff and ladies who clean the rooms. The room we were given was clean and fully functional. Everything that was shown in the photos we were given.Good wifi signal too. There were a couple of hicups which after speaking to the helpful reception... More 

Was this review helpful? Yes
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Figueretas, We would firstly like to thank you for the time and effort you took to advise us of your concerns. Without feedback such as this we cannot continue to improve our property and our service. Again thank you. We look forward to welcoming you back to 4Dreams Hotel again in the very near future. Best wishes. More 

Atherstone, Warks
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a weeks stay here - 10-03-15 till 17-03-15, travelled as a single female and so glad I stayed here. The hotel is just as it looks in the photos. The rooms are cleaned daily to a high standard and although basic have everything you need. Very handy having a small fridge in the room! I stayed on... More 

Was this review helpful? Yes 3
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Sippikatz, Thank you very much for sharing your nice words about your stay at 4Dreams Hotel. It was our pleasure to be your host during your holiday and we are glad that you could enjoy the benefits of our unique central location. We are looking forward to welcome you back soon! Best regards. More 

Pembroke Dock, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

Stayed for a week at the end of feb, in room 308 which was adequate for our needs, room cleaned everyday and bed sheets changed every other day, towels changed as you required them, breakfast was very interesting and most filling, weather was cool at times but when the sun came out my wife found the swimming pool area on... More 

Was this review helpful? Yes 1
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Paul, Thank you for sharing your positive feedback! We are glad you felt comfortable and well attended during your stay and we are really waiting forward to your next visit. Wishing you all the best on behalf of all our team, take care and see you soon! More 

dublin
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 4, 2015

Stayed in room 103 which is a triple room for 3 nights,room is very basic with small beds which were very uncomfortable and no balcony. The room has a small bathroom which didnt have hot water early in the morning and in the afternoon on 2 days we were there, the room was cleaned each day , the hotel has... More 

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Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Guest, Thank you for being sincere and giving us details about where we should improve, we really appreciate that. Please remember next time to let us know during your stay about any problem you might have in your room. Kind regards. More 

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2015

Stayed at this hotel for the first time, for this years carnival. Was pleasantly surprised for what we had paid including breakfast. Have stayed in Peurto 12 times over the last 4 years and this was most certainly the best value. Staff were a lovely from reception,breakfast staff and the cleaners. Had a lovely time.

Was this review helpful? Yes 2
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at 4Dreams Hotel with us and all travelers of TripAdvisor. We are really delighted to hear you found our hotel to be the best choice in Puerto and hope to have the chance to welcome you back again very soon! Best regards on behalf of all our team. More 

Palma de Mallorca, Spain
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

nice hotel, great location right near the old quarter. Was a little noisy at night but was to be expected during Carnaval! Helpful staff and clean room, only problem was that the water could be a little hotter for showering.

Was this review helpful? Yes 3
Hotur P, Gerente at 4Dreams Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay with us. As you say, during the Carnaval week the noise is to be expected as there are activities nearby. We will keep in mind your comment about the hot water and would like to remind you our staff is at your disposal for... More 

Colchester
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 7, 2015

What we liked: Central location & not very noisy. Very comfortable beds. Good Wi-Fi broadband in our room above reception. Inexpensive. What we didn't like: Breakfast in a pokey little interior dining room. Tired look to hall carpets, dangerous on stairs to 1st floor & poor lighting to stair. Tiled floors in bedrooms not cleaned very thoroughly..

Was this review helpful? Yes 1
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback and for giving us details about where we should improve. We hope to welcome you back in future. Kind regards. More 

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

Good points: very central location, good quality (new) mattress, plenty of hot water, good buffet breakfast, helpful staff. Also free wifi in all bedrooms. Not so good: location is in a pedestrianised street, so you will have to walk 5 minutes with your cases to your transfer drop off/pick up. All 40 TV channels were only in Spanish! The hotel... More 

Was this review helpful? Yes 4
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Karen, Thank for taking the time to share your experiences on TripAdvisor following your recent stay at 4Dreams Hotel. We are pleased to read that you had an enjoyable time with us and that you found the service offered to your expectation. We are already working on the issue with the international TV channels and would like to remind... More 

Bristol, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2015

We have just come back from staying at the 4 Dreams Hotel and were very happy with our stay. The location is great being centrally situated in the old part of town and an easy walk on the level to restaurants and bars. Rooms were clean and nicely decorated with added touches that told of the effort that has been... More 

Was this review helpful? Yes 4
Hotur P, Manager at 4Dreams Hotel, responded to this review

Dear Sally, Thank you for sharing your experience with us and all the travelers here on TripAdvisor. We are thrilled that you enjoyed your recent stay and that we met your expectations. We are sorry about the problem with the Wake up call, which we did scheduled but there was a problem with the PABX (solved already). We sincerely appreciate... More 

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