We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2.0 of 5 Small Hotel   |   c/Perez Zamora, 49, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Save Saved
You added Hotel Tejuma to your Saves list
Hotel Tejuma
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
47%
A recent review
3 of 5 stars Reviewed April 6, 2014
jamesthe99 London, United Kingdom
  • Overview
  • Reviews (22)
  • Photos (18)
  • Room tips (3)
  • Location
  • More
Write a Review

22 people have reviewed this hotel

Traveler rating
    0
    9
    6
    3
    4
See reviews for
1
9
7
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 6, 2014

I arrived around 8pm. There was no person on reception, doors locked with a message to call a number. After around 15/20mins of stressing out as I could not get number to dial, an older guy turned up. The hotel is dated, on a hill and does not have a pool. I stayed in room 105, which was clean and... More

Was this review helpful? Yes
Lincoln, United Kingdom
1 review
2 of 5 stars Reviewed April 5, 2014

Do not stay here, I arrived in the early hours to be dropped and told there's your hotel. I walked the streets to try and find it (signs not clear), eventually ringing the number I had. The man just kept asking if I wanted to book a room. I continued to look and finally found it LOCKED. I knocked on... More

Was this review helpful? Yes
bolton
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2014

Nothing modern about this place, staff are friendly enough. If when you arrive and the door is locked, ring the number on the door, but add 34 at the beginning or you won't get through. If you are after 4* service book a 4* hotel if you want a basic hotel and a base for touring this is the place... More

Was this review helpful? Yes
Basildon, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 21, 2014

I stayed here with my friend for 6 nights in March 2014. Our plan was to find a cheap hotel as we wanted to spend our time sightseeing and making the most of the island, and it was a perfect base to do so. On arrival we were apprehensive as the outside of the hotel is very run down. As... More

Was this review helpful? Yes
manchester
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 17, 2014

If you have a late arrival you will find the doors locked and the lights out.When you get your breath back from climbing 90 steps with two suitcases, you will see a phone number to ring for the manager who will take 15 minuets to arrive.After a simple booking in process you get to your room, basic but clean ,... More

Was this review helpful? Yes
Glossop, England, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 20, 2014

True this is a very basic hotel with basic facilities. Walking into reception you would be forgiven for thinking you had just got out of a time machine that had sent you back in time 60 years.... the old fashioned telephone switchboard and reception desk would be good in a 50s sitcom or movie! No computer here on the desk... More

Was this review helpful? Yes 2
Brussels, Belgium
Top Contributor
102 reviews 102 reviews
82 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed February 6, 2014

I booked a room at Hotel Tejuma for 17 euros on a booking site. At this rate this hotel is excellent value. The room is large, clean, nice. It is very quiet. Also close to the center. It is true there is never anyone at the reception, and hot water is not very hot. But is that important ? Not... More

Was this review helpful? Yes
Puerto de la Cruz, Spain
1 review
1 of 5 stars Reviewed January 27, 2014

I'm staying right now at this awful hotel. Useless ignorant staff who are never at reception and when they finally show up there they could not be more rude and less helpful. There is never hot water and never any pressure at all in shower hot or cold and when you mention it at the desk they don't care. Do... More

Was this review helpful? Yes
St. John's, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2014

If you think that you’ll spend lots of time in your hotel room when visiting Puerto de la Cruz and/or Tenerife, then the Hotel Tejuma will probably not meet your needs. If you plan to spend most of your time out and about, exploring the Island, or wandering the city, then the Hotel Tejuma is a perfect base. Some travel... More

Was this review helpful? Yes
Finland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 10, 2013

Nice little hotel with a wonderful mountain view form our third floor huge terrace. Very close to main bus station. Wifi was available for free in the room, and was working. Satellite tv also free for charge. Huge supermarket around the corner. Good practice for spanish skills too, which was nice :) Nothing big to complain about. Few things though...Beds... More

Was this review helpful? Yes 4
Owners: What's your side of the story?
If you own or manage Hotel Tejuma, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Tejuma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Tejuma

Address: c/Perez Zamora, 49, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Tejuma 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Tingo, Despegar.com, HostelBookers, HostelWorld, Budget Places, BookingOdigeoWL, Venere and Otel so you can book your Hotel Tejuma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Tejuma Tenerife/Puerto De La Cruz

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
View from room (2)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)

See which rooms travelers prefer