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Best Semiramis

5.0 of 5 Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
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413 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kent
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We are 52 and 62, a couple here for four weeks. Food really good. We have eaten pork duck veal chicken monkfish hake king prawns mussels great choice expertly cooked but dining room can be a scrum. You can eat outside or in. Yes rooms are dared and I agree with nearly all the reviews,it's just what your needs are.... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. Burnhow, Thank you for your detailed review about your recent stay in Best Semiramis. We are thrilled to know that our Buffet Restaurant choice was of your liking and that our Best Semiramis exceeded your expectations. We take good notice of your comments about entertainment in the evenings, as we try to satisfy guests of different ages and... More 

Maastricht, The Netherlands
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in this hotel for six days during our holiday in Tenerife and must say we regretted every moment of it. Going for an apartment would have been a better idea. Here is a list of some cons: 1) First and foremost most of the workers in the hotel never spoke English which was pretty annoying as asking for... More 

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mrs. Doris T, We really regret to know that your stay in Best Semiramis didn't meet your expectations. On regards to the English level of our staff, we must agree that not every chambermaids can speak fluently English. The kind of issues you are describing are usually dealt with the Reception staff who manages them with the Housekeeping Manager.... More 

England
Contributor
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located about 10 minutes walk from the centre of town. We were on the 10th floor. The rooms are large and spacious. However much in need of a makeover. We had a room which had two double beds in it. With a headboard designed for one. Which means the fitted bed lights were in the wrong place!... More 

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for posting your review about your stay in Best Semiramis. We take good notice of your suggestions, in order to improve our facilities and services. I only would like to inform you that Best Semiramis hotel complies with the health and safety regulation (the maximum number and weight of passengers are displayed in every lift). Dear... More 

Trondheim, Norway
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Orded a room her from hotels.com with only breakfast because we wanted to eat out in the city. The man in the recepsion told us that we have orded with dinner too, and gave us a card for half board. We told him that we only have orded a rom with breakfast but he said that we have orded half... More 

Was this review helpful? Yes
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, I would like to express my sincere apologies for the mistake in your check-in and check-out about the board you have reserved. It shouldn't have happened. Due to a human error, and although you noticed it to the Receptionist, we gave you the wrong Restaurant board card. Once the mistake have been done, it is unacceptable that we... More 

Stockholm
Contributor
16 reviews 16 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms as this hotel has a wonderful view out over the Atlantic. Nice to get to sleep hearing the Waves and Wake up to this sound in the morning. Nice balcony in the room wher eyou can sit and Watch the Atlantic. It takea approx 15 minutes to walk to the center of Puerto del la Cruz, nut Close... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guests, Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz. The hotel was built in 1971 and although several complete refurbishments were undertaken from them, the structure of the building is typical of the 70's. We are happy to know that you enjoyed so much the stunning views from every point of... More 

Athens, Greece
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first impression was quite good. The hotel seemed to be redecorated recently. The staff very helpful. Arriving into the room, the exciting view to the Atlantic Ocean is the first thing that is breathtaking.This is one of the biggest advantages of this hotel, all rooms look at the ocean. A closer look to the room, I noticed some moisture... More 

Was this review helpful? Yes
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for posting your review about your stay in Best Semiramis last August. We work in the continous improvement of our services and facilities, so I can tell you that nowadays WiFi free is available in all our of rooms. We are thrilled to know that you found the Buffet Restaurant choice of your liking. We take... More 

Wakefield, United Kingdom
Top Contributor
81 reviews 81 reviews
15 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have no idea who awarded the Best Semiramis five stars. I can only assume it was the owner’s mum. Because no self respecting independent body with experience of international hotel standards could consider it better than a three star. But given that I paid no more than I would expect to pay for a good three star hotel, I... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Customer , Thank you for choosing Best Semiramis to spend some days in Puerto de la Cruz and your detailed review about your stay. The Canary Tourism Administration is the Government Agency that grants the category of hotels and tourist facilities . Every guest has his own expectations, not only for the category of the establishment, but for the... More 

Penarth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located in La Paz a lively suburb of Puerto de la Cruz. It's a short easy walk to the local bars, shops and restaurants but a steep walk down into Puerto centre. Definitely, take a taxi back up the hill. My room was spacious with a huge bed and a seating area as well as north facing... More 

Was this review helpful? Yes 5
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for choosing Best Semiramis to spend your holidays in Puerto de la Cruz. We are happy to know that you gave the highest scores to our Buffet Restaurant's choice, the cleanliness and the excellent quality/price relationship. Best Semiramis offers two bars: The Pool Bar (Bar Las Palmeras) is open from 10,00 a.m. to 5,00 p.m. in... More 

Aylesbury, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 19, 2014

I have just returned from my second visit to the Seminaris just like being back with old friends again .Somehow the hard working staff seem to remember you from the last visit even remembering what your drink was .There was a new Saga rep there this time and she is an absolute star and making us all laugh with her... More 

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. David F., Thank you for having chosen Best Semiramis again to spend your holidays in Puerto de la Cruz. We are really happy to know that you enjoyed so much your stay. For all the Best Semiramis' staff is a pleasure to welcoming guests, like you, that visit us again and we try to make everyone to feel... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 24, 2014

My travel company arranged this hotel for my recent visit to Puerto de la Cruz, I really was not sure what to expect, this hotel boasts a prime location with a balcony looking out to sea - sensational views, amazing check-in, service in general, food is incredibly good and generous. The facilities in the hotel are amazing, great entertainment and... More 

Was this review helpful? Yes 5
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for your recommendation of Best Semiramis in TripAdvisor. We are thrilled to know that your experience has been so satisfying in every aspect of your stay, as this is our best reward and the aim of our efforts. It will be a pleasure to welcoming you again in your next visit to Puerto de la Cruz.... More 

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Additional Information about Best Semiramis

Address: Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:5 star — Best Semiramis 5*
Number of rooms: 298
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Style:
#7 On the Beach Hotel in Puerto de la Cruz
#15 Luxury Hotel in Puerto de la Cruz

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