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Best Semiramis

Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
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Best Semiramis
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Ranked #27 of 82 Hotels in Puerto de la Cruz
A recent review
3 of 5 stars reviewed 3 days ago
ChalkieFrome Frome
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444 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frome
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

You cannot complain unless you were paying a lot more money than we did for 7 nights half board. It was more or less what I expected. Very much aimed at the older retired holiday maker with entertainment to match. Although the food was good and plentiful it did become a bit samey after three nights or more. Half board... More 

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bexhill-on-sea
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a week on a positive so much food didn't no where to begin , although the main course changed daily the deserts were the same every day very boring. Bedroom spacious but not designed well ,headboard fits over two, double beds but only width of one bed. No mirror above dressing table and no bin in bedroom. Single... More 

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BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, We really regret that your stay in Best Semiramis didn't meet your expectations. We are glad you mention the wide range of food available in our Buffet Restaurant along your stay. The Dessert Buffet offers a selection of at least four different cakes daily cooked by our Pastry Chef, mousses, home made rice pudding, home made custard pudding,... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel Best Semiramis was built in 1971 and was graded as 5 star, however 44 years later it needs to be re- graded. It is a large hotel which is built into the cliff face of La Paz on the outskirts of Puerto de la Cruz. The entrance is on the 16th. floor which has a large lobby and... More 

Was this review helpful? Yes 9
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Nicholas T., Thank you for your detailed review about Best Semiramis hotel, its facilities and services. We are happy you mentioned that the facilities of the hotel: outdoor grounds, restaurant, bedrooms, spa area... were clean and well furnished. As you know, we work every year in the refurbishment and improving of our facilities and we will keep on doing... More 

Wigan, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed all-inclusive for 4 weeks between Feb-March. Overall I would say the hotel was of a good standard, but a little dated. They are trying to improve things, little by little. Most floors now provide free wi-fi, but check when you book if this is important to you. Otherwise free wi-fi is providedi in the hotel lobby area. Hopefully... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend some weeks in Puerto de la Cruz. We are happy to know that you enjoyed your stay and that you recommend our hotel. Hotel Best Semiramis offers free WiFi in every room and in the lobby area. We are sorry that you had some problems with the signal in... More 

Uckfield, United Kingdom
Top Contributor
132 reviews 132 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two weeks feb/march. Nice hotel, big rooms, food good but a little repetitive over two weeks. Some staff friendly but mainly indifferent. Great views over resort and about 15 mins walk into town if you are a walker but a little longer coming back as it is uphill. Good base for exploring the area. Busy restaurant... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. Norman S., Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz. We take note of your suggestions in order to make our guests' experience even better. We hope you can see the improvements in your next visit to our hotel. Thanks again for your confidence in Best Semiramis and in Best... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited in Febr./March. Our room was on the 1.floor. It was quiet and had everything we needed. The staff is very friendly and helpful. Short distance to the city center and a lot of attractions. We watched the carnival, which was great! Very good buffet too! I would stay there again.

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mrs. Josefine, Thank you for sharing your review about your recent stay in Best Semiramis with the rest of TripAdvisor's users. We are glad you mentioned the quietness you enjoyed in your room on the first floor, the quality and variety of our Buffet Restaurant and the helpfulness and eficiency of our staff. We hope to welcome you back... More 

Edinburgh
Contributor
11 reviews 11 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I have recently returned from a 2 week stay at the Semiramis during February. We are not typical tourist visitors to Puerto, as my husband is from the town and we were there mainly to visit family. Firstly, as stated by many other reviewers, this is categorically NOT a 5 star hotel in standards. However, given that... More 

Was this review helpful? Yes 4
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mrs. Abrante, Thank you for your detailed and objective review about the hotel Best Semiramis. We are happy you highligted the good quality/price relationship, even paying the Senator Service (Room on 11th to 14th floors guaranteed, bathrobe and slippers, fruit and water upon arrival, daily newspaper and turndown service). Best Semiramis offers WiFi free in all the rooms and... More 

Wicklow, Ireland
Top Contributor
51 reviews 51 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and my wife stayed in this hotel for a week in February. The hotel is great with lovely views from all rooms over the sea. Our room ( on the 4th floor ) was lovely and big with large comfortable beds. The TV and Shower were both easy to operate which is a plus. The food was lovely. I... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis for spending a week in Puerto de la Cruz. We are glad to know that you enjoyed your stay. Your nice comments about the helpfulness and efficiency of all the staff is our best motivation to keep on improving. I can confirm to you that in May 2015 we will finish... More 

Dublin, Ireland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I strongly advice to stay in this hotel. Very clean, deliciuos food and kind personnel. I'm vegetarian, almost vegan myself and I have to say that the choice was definitely wide. There were always many tasty veggie options. Thumbs up! The view is amazing and the location awesome. The hotel is not too far from Puerto de la Cruz city... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz and for recommending us. We are thrilled to know that you found the vegeterian options in our Buffet Restaurant of your liking. Although there is a plenty of vegeterian options, our Maître and our Chef are always happy to assist our guests... More 

Ripon, United Kingdom
Top Contributor
66 reviews 66 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked Puerto de la cruz as visiting friends in the area but the time of year did mean that there were a lot more of the more mature holiday maker than the family visitors...that said, I would rather be in a hotel used by Saga than one used by Club 18-30's!! I also got a really good deal at Best... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for sharing your review about your recent stay in Best Semiramis with the rest of TripAdvisor's users. We are glad that you mention the good quality and choice of food in our Buffet Restaurant, as well as the cleanliness of the rooms and the friendliness and helpfulness of the staff. Every year we do works of... More 

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