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Best Semiramis

Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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516 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (516)
  • Mar-May only
    (115)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (133)
  • Dec-Feb only
    (132)
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Jyvaskyla, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was very nice to spend some days in this hotel, we were going to visit the north of the island and we found this hotel, which promised great views, and it was good to see that it was even better than expected. We were very lucky to find out that there was a match between Tenerife and Las Palmas... More 

Was this review helpful? Yes 1
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Minka, Thank you for the time taken to write your review about our hotel Best Semiramis. We are pleased to receive your feedback and to know that you enjoyed your holidays with us. We hope you will visit us again in the future. Kind regards, Alejandro Rodriguez Hotel Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I went with my boyfriend for holidays and we had a great experience in the hotel. The staff was very nice, the room was great, with a king size bed and amazing views; we were in the floor number 12 and it was really romantic to see the sunset from the terrace of the room with some drinks from the... More 

Was this review helpful? Yes
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Guest Thank you for posting your comments in Trip Advisor and for taking the time to let us know your impressions. Our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. Your positive comments will help us with our continuing effort to improve the service quality. We are thrilled you had... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

everyone has spent time in a 3 star Spanish hotel and I for one had had enough of the sh1t queues and crap food associated with these hotels so I booked the semirimis half board looking a change. The semirimis throw a few little touches into the equation which is why, im assuming, they have been given 5 stars. You... More 

Was this review helpful? Yes 1
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Jamie, First and foremost I would like to thank you for your feedback, we are always pleased to have customers who would be glad to return to our hotel. We will also take on board your comments to help us to improve and ensure that all of our guest are delighted with their stay. There is one point in... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Negatives • The hotel is ancient, old and tacky and only suitable for senior people • I believe it should be totally transformed to suit the current century because the internet barely exist in the rooms • From the very first moment we entered our room there was a stinky smell in the bathroom, the toilet was leaking and in... More 

Was this review helpful? Yes 2
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Nadin, First of all, if you are still in the hotel we would like to speak to you personally regarding your feedback. We have tried to locate you via your complaint about the toilet however we have no records of this complaint and as a result are unable to do so. We would kindly ask you to come to... More 

Travelers are raving about these Puerto de la Cruz hotels

Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A four stars really hotel that claims to be a five star. Old but refurnished, still showing its age. Spacious rooms with great view on the ocean. Great loud sound of the waves if you like it. Average meals buffet if you have half or full board. A very disappointing point is that nearly all staff have basic level to... More 

Was this review helpful? Yes
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for your comments. We are happy that you appreciated the hotel room and the great views. We have taken note of your points for improvement and will take them into consideration. I would also like to take this opportunity to apologise if you had any difficulties with communication however all of our reception staff and the... More 

Nottinghamshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 7, 2015

A very friendly hotel with very nice staff. A point worth making is that all the rooms face north so no sun on the balcony although the sea views are great. The food at this hotel is very good and varied. I stayed for 4weeks and was never bored with the choice. Entertainment is varied and happens 6 nights a... More 

Was this review helpful? Yes 5
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Sue B., Thank you for having chosen Best Semiramis to spend your four week holidays in Puerto de la Cruz. It is very rewarding to receive your positive feedback about your stay. We are really happy to know that you found our Buffet Restaurant’s offer of your liking. It will be a pleasure to welcome you back again in... More 

St. Albans, United Kingdom
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 26, 2015

An unusual hotel as ll the rooms are below reception, All have great sea views and a small balcony which you should avoid if you suffer from vertigo! The rooms are comfortably appointed and were perfectly suited for the weekend break we had planned. There is a large dining area and a buffet breakfast that seemed to meet most people's... More 

Was this review helpful? Yes 2
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for your detailed review about your stay in Best Semiramis and Puerto de la Cruz. We are happy to know that you enjoyed your stay and that you found our rooms, restaurant and the rest of the facilities of a good standard. We take note of your suggestion about the improvements in the Wellness Area. We... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 15, 2015

We have had such a great holidays there. Everything was so good: - Our lovely room with a great and smiley housekeepers - Food and the service was great (quite busy sometimes. Could do better with more staff) - Fabulous location, the views were outstanding!! - Tenerife is a great destination. - In tha bar we met a lovely barman... More 

Was this review helpful? Yes 5
BestHotels2015, Gerente at Best Semiramis, responded to this review

Dear Agneess, Thank you for taking your time in sharing your review about your stay in Best Semiramis with the rest of TripAdvisor users. It’s a pleasure to receive such a positive feedback from guests like you, but the most rewarding thing is to know that you enjoyed your stay with us. We will transmit your nice comments to Eusebio... More 

tehran
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 1, 2015

We've been at best semiramis hotel for 4 days. It was a very good hotel with a magical view. Very Good restaurants with kind staff. If you wanna have a great and lovey trip I suggest you to choose canary Islands and best semiramis hotel for your accommodation. :)

Was this review helpful? Yes 10
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, It's really a pleasure to receive such a positive feed back about your stay. Thank you for sharing it with the rest of TripAdvisor's users and for recommending Best Semiramis. We look forward to welcoming you back again in the near future. Kindest Regards, Jaione Bilbao Henry Directora Best Semiramis***** More 

scotland
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 29, 2015

I spent a most enjoyable week here. The rooms are spacious and kept very well. The bedrooms are all north facing so do not get a lot of sun but I would think, especially in the hotter months this could be an advantage. Others have commented on the positioning of the bed lamps and I would agree that this needs... More 

Was this review helpful? Yes 7
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz. It is a great pleasure for all of us to receive such a positive feed back from our guests, and we are happy you mentioned the professionality and friendliness of our staff. Best Semiramis***** will be closed from next 8th May until... More 

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