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All 81 Puerto de la Cruz hotels

Best Semiramis

5.0 of 5 Hotel   |   Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
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66%
Ranked #30 of 81 hotels in Puerto de la Cruz
A recent review
3 of 5 stars Reviewed May 26, 2014
wessex16 Bournemouth
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373 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Bournemouth
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 26, 2014

Visited February 2014 and stayed for 7 days. Mixed feelings regarding the location and hotel facilties. On the plus side the room was located on the 14 floor and was clean and.tidy with adequate facilities for two people with the pools being.only a short walk. Complimentary fruit.and chocolates on arrival and the communal areas such as the reception and bar... More

Was this review helpful? Yes 5
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear wessex16, Thank you for having chosen Best Semiramis to spend your winter holidays last February. We are glad to know that you found our facilities and product (rooms, reception area, buffet restaurant's offer) of your liking. We are really sorry that the safety measure of not allowing ironing in the rooms dissapointed you so much. We take good notice... More

Sussex
Top Contributor
50 reviews 50 reviews
14 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 16, 2014

Having read other reviews what do people expect for their money. If they want 5 star then let them pay 5 star price. My wife & myself stayed 4 nights last month at a cost of £65 a night half board & I can honestly say it was good value for money. We are just 60 but not part of... More

Was this review helpful? Yes 13
BESTHOTELS2013, Directora at Best Semiramis, responded to this review

Dear minesabeer, Thank you for sharing your experience in Best Semiramis with the rest of TripAdvisor's users. We are really happy you highlighted the good value for money and the good offer in our Buffet Restaurant with show-cooking. As you are perhaps aware, we are working in the refurbishment of the corridors, so we hope that you can see this... More

Bexhill-on-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 9, 2014

We stayed 4 nights after cruise on Braemar. Room on 9th floor with impressive views over sea. Wifi connection achieved in room. Room clean and spacious with 2 large firm comfortable beds.We slept well as surroundings were quiet. A bit of a novelty for me as a light sleeper! On an all inclusive stay and food was quite good with... More

Was this review helpful? Yes 12
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear peterw707, Thank you for posting your review about your 4 night stay in Best Semiramis after the cruise. We are really happy to know that you enjoyed some relaxing days in our hotel and that you found the service and facilities of your liking. Thank you for recommend us. We look forward to welcoming you again in Best Semiramis... More

Barcelona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 26, 2014 via mobile

I found two Cockroach in my room. The managment did not seem to be surprised. They offered me to change room but I wanted my money back considering its 5 fake stars, they did not accept it, i guess it might not be strange to find cockroach in t rooms. It is an old hotel and does not deserve t... More

Was this review helpful? Yes 1
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear Xav1111, Thank you for choosing Best Semiramis and posting your review about your stay with us, as this allows us to improve our service. The Best Semiramis hotel complies with pest control regulation in tourist establishments with a certified company and monthly monitoring. We regret the incident the night you stayed at the Best Semiramis. As we informed to... More

Wilmington, North Carolina
1 review
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 18, 2014

In most hotels I have dreadful reactions to food which often contain gluten and additives such as flavour enhancers,the food on the buffet in the Best Semiramis gave me no problem at all.it was ,perfect for me.There was a selection of ribs,pork,hamburgers,sausage and chicken etc cooked to order as well as fish which was always excellent, also fresh salads so... More

Was this review helpful? Yes 27
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear Barbara and Derek, Thank you for having chosen Best Semiramis to spend your holidays. We specially thank you for mentioning the gluten and additives free buffet. We try to satisfy every diet restriction of our guests. It's really helpful for us if we know the diet restrictions of our guests before their arrival. If not, the Head Waiter and... More

Island of Anglesey, United Kingdom
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 30, 2014

This Hotel is certainly not 5 star. The staff do their best to give you an excellent time but there are not enough of them at the restaurant and bar. The Hotel corridors were in need of cleaning and maintenance, were cold and dark. Excellent facilities in the good sized room but again the room was cold as the Hotel... More

Was this review helpful? Yes 4
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear g_parry043, Thank you for taking your time in posting a review about your recent stay in Best Semiramis. We are glad to inform you that Best Semiramis will be closed from May to July in order to make some refurbishment in the corridors and other facilities. As you perhaps noticed in your short stay, some corridors were updated last... More

Tehran
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 28, 2014

No doubt that this hotel is understaffed but you can count on a good stay at this hotel. We stayed there for 1 week, breakfast and dinners were great specially the breakfasts. The only problem was that many times the bar was busy and for example once only one guy was working hardly and of course nervously to serve the... More

Was this review helpful? Yes 14
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear Guest, Thank you for posting your review about your stay in Best Semiramis. We are glad to know that you describe our hotel as a quiet place where you can have a good stay and the efficiency and the friendliness of our Reception staff, especially Janet who we will transmit your nice comments to. The staff in Bar varies... More

Westbury
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 22, 2014

Stayed at this hotel from 28/02/14 to 14/03/14. Having read previous reviews we were a bit nervous of what the stay would be like. The reason we went for this hotel was that a friend had booked a 4 weeks for 3 with SAGA and suggested we join her and that's what we did. Initial impressions were good in the... More

Was this review helpful? Yes 3
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear RicardoWestbury, We really thank you for your detailed review about your stay in Best Semiramis. We are happy you highlight the efficiency and courteously of our Reception staff, as well as the good standard of our rooms and the good job of our Housekeeping Department. As you mention, the Pool Bar is open from 10,00 a.m. until 5,00 p.m.... More

Rovaniemi, Finland
Contributor
16 reviews 16 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 14, 2014

Six persons, two rooms, six nights. Both rooms in 2nd level. Views are amazing even from that low, never mind that the sea has it's noises. :) Another room had a broken fridge. Pillows were quite strange and beds not as comfortable as usually in "5star-hotels" FOOD IS AMAZING. We had half board and little bit afraid do we get... More

Was this review helpful? Yes 30
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear Magellan1510, Thank you for sharing your experience in Best Semiramis with the rest of TripAdvisor’s users. We are delighted to know that you spent a great family stay in our hotel and that every member of your family found our Buffet Restaurant choice of their taste. We recommend those guest with diet restrictions (gluten free, lactose free or vegan)... More

London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 5, 2014

We travelled to the north of Tenerife to the Semiramis, as part of an all-inclusive Saga package tour, four weeks for the price of three from 11/02 to 11/03/2014. The Semiramis is a multi-storey hotel clinging to the cliff face with incredible views across the bay. Having read previous reviews, we asked for, and were given, a room on the... More

Was this review helpful? Yes 25
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear MetFireChief, Thank you for your detailed review about your stay for four weeks in Best Semiramis. To know that you spent such a wonderful time with us is the best reward to our work. I’m very happy you have mentioned the good job of Karen with the sports activities and entertainment programme and I will transmit your nice comments... More

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Additional Information about Best Semiramis

Address: Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:5 star — Best Semiramis 5*
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Tenerife/Puerto De La Cruz

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#6 On the Beach Hotel in Puerto de la Cruz #16 Luxury Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife. ... more   less 
Number of rooms
298

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