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Best Semiramis

Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
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Best Semiramis
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Ranked #24 of 80 Hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 1 week ago
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460 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have had such a great holidays there. Everything was so good: - Our lovely room with a great and smiley housekeepers - Food and the service was great (quite busy sometimes. Could do better with more staff) - Fabulous location, the views were outstanding!! - Tenerife is a great destination. - In tha bar we met a lovely barman... More 

Was this review helpful? Yes 2
tehran
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've been at best semiramis hotel for 4 days. It was a very good hotel with a magical view. Very Good restaurants with kind staff. If you wanna have a great and lovey trip I suggest you to choose canary Islands and best semiramis hotel for your accommodation. :)

Was this review helpful? Yes 6
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, It's really a pleasure to receive such a positive feed back about your stay. Thank you for sharing it with the rest of TripAdvisor's users and for recommending Best Semiramis. We look forward to welcoming you back again in the near future. Kindest Regards, Jaione Bilbao Henry Directora Best Semiramis***** More 

scotland
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent a most enjoyable week here. The rooms are spacious and kept very well. The bedrooms are all north facing so do not get a lot of sun but I would think, especially in the hotter months this could be an advantage. Others have commented on the positioning of the bed lamps and I would agree that this needs... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz. It is a great pleasure for all of us to receive such a positive feed back from our guests, and we are happy you mentioned the professionality and friendliness of our staff. Best Semiramis***** will be closed from next 8th May until... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

We booked a week full board in Best Semiramis in Puerto de la Cruz Teneriffe. Best holiday so far. We wanted a quiet and romantic holiday with the wife and thats we got. Many elderly people in the hotel, no drunk noisy youngsters in the hallways. You can go out clubbing if you want, plenty of pubs/clubs around in walking... More 

Was this review helpful? Yes 5
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. Jozsef H., We thank you for having chosen Best Semiramis to spend a quiet and romantic holidays in Puerto de la Cruz. We are glad that your experience was as you expected and that you enjoyed the location, the amazing views, the quality and variety of our Buffet Restaurant offer and especially, our service. To know that you... More 

Colwyn Bay, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 1, 2015

We spent four weeks in Feb/March and enjoyed our visit immensely although the weather was poor for 2 weeks, good for 1 and excellent for the last week. Although not 5 star, the hotel is spotlessly clean throughout with good public rooms and very good food. The dining room has splendid views and a chef cooking area where there is... More 

Was this review helpful? Yes 11
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. Geoff J., Thank you for recommending Best Semiramis in TripAdvisor. It's always a pleasure to know that our guests have enjoyed their stay, especially a four weeks stay, and they highlight the cleanliness, the good quality and variety of food, the friendliness and efficiency of our staff. We will transmit your nice comments to Karen, who will be... More 

Norwich, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 31, 2015

We visited for a week commencing 22 March 2015. The weather was awful - the worst winter season since 1988 according to the locals. It is imperative to research your holiday destination and hotel before you book. Look at the comments of other guests, see if there is a common theme, either positive or negative, and look at the position... More 

Was this review helpful? Yes 6
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for your detailed review about your recent stay in Best Semiramis. We really regret that the weather conditions weren't the best to enjoy the outdoor facilities and the beautiful north area of Tenerife. When we answer the comments and reviews of our guests, we try to inform about some misunderstandings in order that the rest of... More 

Frome
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 25, 2015

You cannot complain unless you were paying a lot more money than we did for 7 nights half board. It was more or less what I expected. Very much aimed at the older retired holiday maker with entertainment to match. Although the food was good and plentiful it did become a bit samey after three nights or more. Half board... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz. We are glad you mention the good quality/price relationship. The bed and breakfast option is available for the guests, like you, that prefer to try a different place every night. Our Buffet Restaurant offers every day a wide range of options at... More 

bexhill-on-sea
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed for a week on a positive so much food didn't no where to begin , although the main course changed daily the deserts were the same every day very boring. Bedroom spacious but not designed well ,headboard fits over two, double beds but only width of one bed. No mirror above dressing table and no bin in bedroom. Single... More 

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, We really regret that your stay in Best Semiramis didn't meet your expectations. We are glad you mention the wide range of food available in our Buffet Restaurant along your stay. The Dessert Buffet offers a selection of at least four different cakes daily cooked by our Pastry Chef, mousses, home made rice pudding, home made custard pudding,... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed March 14, 2015

The hotel Best Semiramis was built in 1971 and was graded as 5 star, however 44 years later it needs to be re- graded. It is a large hotel which is built into the cliff face of La Paz on the outskirts of Puerto de la Cruz. The entrance is on the 16th. floor which has a large lobby and... More 

Was this review helpful? Yes 15
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Nicholas T., Thank you for your detailed review about Best Semiramis hotel, its facilities and services. We are happy you mentioned that the facilities of the hotel: outdoor grounds, restaurant, bedrooms, spa area... were clean and well furnished. As you know, we work every year in the refurbishment and improving of our facilities and we will keep on doing... More 

Wigan, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2015

we stayed all-inclusive for 4 weeks between Feb-March. Overall I would say the hotel was of a good standard, but a little dated. They are trying to improve things, little by little. Most floors now provide free wi-fi, but check when you book if this is important to you. Otherwise free wi-fi is providedi in the hotel lobby area. Hopefully... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend some weeks in Puerto de la Cruz. We are happy to know that you enjoyed your stay and that you recommend our hotel. Hotel Best Semiramis offers free WiFi in every room and in the lobby area. We are sorry that you had some problems with the signal in... More 

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