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Best Semiramis

Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
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Best Semiramis
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Ranked #27 of 80 Hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 3 weeks ago
Jozsef H
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450 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We booked a week full board in Best Semiramis in Puerto de la Cruz Teneriffe. Best holiday so far. We wanted a quiet and romantic holiday with the wife and thats we got. Many elderly people in the hotel, no drunk noisy youngsters in the hallways. You can go out clubbing if you want, plenty of pubs/clubs around in walking... More 

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. Jozsef H., We thank you for having chosen Best Semiramis to spend a quiet and romantic holidays in Puerto de la Cruz. We are glad that your experience was as you expected and that you enjoyed the location, the amazing views, the quality and variety of our Buffet Restaurant offer and especially, our service. To know that you... More 

Colwyn Bay, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent four weeks in Feb/March and enjoyed our visit immensely although the weather was poor for 2 weeks, good for 1 and excellent for the last week. Although not 5 star, the hotel is spotlessly clean throughout with good public rooms and very good food. The dining room has splendid views and a chef cooking area where there is... More 

Was this review helpful? Yes 4
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. Geoff J., Thank you for recommending Best Semiramis in TripAdvisor. It's always a pleasure to know that our guests have enjoyed their stay, especially a four weeks stay, and they highlight the cleanliness, the good quality and variety of food, the friendliness and efficiency of our staff. We will transmit your nice comments to Karen, who will be... More 

Norwich, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited for a week commencing 22 March 2015. The weather was awful - the worst winter season since 1988 according to the locals. It is imperative to research your holiday destination and hotel before you book. Look at the comments of other guests, see if there is a common theme, either positive or negative, and look at the position... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for your detailed review about your recent stay in Best Semiramis. We really regret that the weather conditions weren't the best to enjoy the outdoor facilities and the beautiful north area of Tenerife. When we answer the comments and reviews of our guests, we try to inform about some misunderstandings in order that the rest of... More 

Frome
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

You cannot complain unless you were paying a lot more money than we did for 7 nights half board. It was more or less what I expected. Very much aimed at the older retired holiday maker with entertainment to match. Although the food was good and plentiful it did become a bit samey after three nights or more. Half board... More 

Was this review helpful? Yes
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz. We are glad you mention the good quality/price relationship. The bed and breakfast option is available for the guests, like you, that prefer to try a different place every night. Our Buffet Restaurant offers every day a wide range of options at... More 

bexhill-on-sea
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed for a week on a positive so much food didn't no where to begin , although the main course changed daily the deserts were the same every day very boring. Bedroom spacious but not designed well ,headboard fits over two, double beds but only width of one bed. No mirror above dressing table and no bin in bedroom. Single... More 

Was this review helpful? Yes
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, We really regret that your stay in Best Semiramis didn't meet your expectations. We are glad you mention the wide range of food available in our Buffet Restaurant along your stay. The Dessert Buffet offers a selection of at least four different cakes daily cooked by our Pastry Chef, mousses, home made rice pudding, home made custard pudding,... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 14, 2015

The hotel Best Semiramis was built in 1971 and was graded as 5 star, however 44 years later it needs to be re- graded. It is a large hotel which is built into the cliff face of La Paz on the outskirts of Puerto de la Cruz. The entrance is on the 16th. floor which has a large lobby and... More 

Was this review helpful? Yes 11
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Nicholas T., Thank you for your detailed review about Best Semiramis hotel, its facilities and services. We are happy you mentioned that the facilities of the hotel: outdoor grounds, restaurant, bedrooms, spa area... were clean and well furnished. As you know, we work every year in the refurbishment and improving of our facilities and we will keep on doing... More 

Wigan, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 14, 2015

we stayed all-inclusive for 4 weeks between Feb-March. Overall I would say the hotel was of a good standard, but a little dated. They are trying to improve things, little by little. Most floors now provide free wi-fi, but check when you book if this is important to you. Otherwise free wi-fi is providedi in the hotel lobby area. Hopefully... More 

Was this review helpful? Yes 2
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for having chosen Best Semiramis to spend some weeks in Puerto de la Cruz. We are happy to know that you enjoyed your stay and that you recommend our hotel. Hotel Best Semiramis offers free WiFi in every room and in the lobby area. We are sorry that you had some problems with the signal in... More 

Uckfield, United Kingdom
Top Contributor
137 reviews 137 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed here for two weeks feb/march. Nice hotel, big rooms, food good but a little repetitive over two weeks. Some staff friendly but mainly indifferent. Great views over resort and about 15 mins walk into town if you are a walker but a little longer coming back as it is uphill. Good base for exploring the area. Busy restaurant... More 

Was this review helpful? Yes 3
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mr. Norman S., Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz. We take note of your suggestions in order to make our guests' experience even better. We hope you can see the improvements in your next visit to our hotel. Thanks again for your confidence in Best Semiramis and in Best... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2015

Visited in Febr./March. Our room was on the 1.floor. It was quiet and had everything we needed. The staff is very friendly and helpful. Short distance to the city center and a lot of attractions. We watched the carnival, which was great! Very good buffet too! I would stay there again.

Was this review helpful? Yes 1
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mrs. Josefine, Thank you for sharing your review about your recent stay in Best Semiramis with the rest of TripAdvisor's users. We are glad you mentioned the quietness you enjoyed in your room on the first floor, the quality and variety of our Buffet Restaurant and the helpfulness and eficiency of our staff. We hope to welcome you back... More 

Edinburgh
Contributor
11 reviews 11 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 3, 2015

My husband and I have recently returned from a 2 week stay at the Semiramis during February. We are not typical tourist visitors to Puerto, as my husband is from the town and we were there mainly to visit family. Firstly, as stated by many other reviewers, this is categorically NOT a 5 star hotel in standards. However, given that... More 

Was this review helpful? Yes 4
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Mrs. Abrante, Thank you for your detailed and objective review about the hotel Best Semiramis. We are happy you highligted the good quality/price relationship, even paying the Senator Service (Room on 11th to 14th floors guaranteed, bathrobe and slippers, fruit and water upon arrival, daily newspaper and turndown service). Best Semiramis offers WiFi free in all the rooms and... More 

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