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All 81 Puerto de la Cruz hotels

Best Semiramis

5.0 of 5 Hotel   |   Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
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Ranked #29 of 81 Hotels in Puerto de la Cruz
A recent review
4 of 5 stars reviewed 1 week ago
H0ggs Leeds, United Kingdom
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357 reviews from our community

Traveler rating
    78
    144
    83
    38
    14
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69
211
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel early September 2014. The location is almost a mile from the centre, though we did not find this a problem. The hotel is clean, rooms are serviced regularly,staff are very helpful. I wouldn't hesitate in staying again.

Was this review helpful? Yes 13
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for your positive feedback about your stay in Best Semiramis. Your opinion is very important for us, and we are really happy to know that we met your expectations. Do not hesitate in contact us for your next stay in Best Semiramis. Kind Regards, Jaione Bilbao Henry Manager Best Semiramis More

1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I been there the first week of September, the staff is very nice and the hotel is very close to the city center. the room was big and spacius , with a large double bed, with sea view. both pools and juacuzzi are nice, i suggest a visit to the Spa its worth the money . great cocktails at the... More

Was this review helpful? Yes 13
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for recommending Best Semiramis on TripAdvisor. It's a great pleasure to know that your enjoyed your stay and the SPA treatments, as well as the Cocktails choice in our Bar. We look forward to welcoming you again in Best Semiramis. Kind Regards, Jaione Bilbao Henry Manager Best Semiramis More

Elblag, Poland
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed with my wife at this hotel during our honeymoon (5 days). In our opinion hotel deserves max for 4 stars rating (20 years ago might have been 5 stars), is a bit old and needs renovation. We were outside the tourist season (November). Room very nice, clean with a large balcony overlooking the ocean. Everyday was new accessories... More

Was this review helpful? Yes 7
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for sharing your review about your stay in Best Semiramis last November. From then, the hotel was closed during two months in order to do some works of maintenance and improvement of its facilities. We are happy to know that you appreciated the welcome pack of drinks in the minibar upon arrival, the choice of our... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I think the best siramises hotel is fine is good for family trip. I take this opportunity to send my regards to Miss VANNESA in reception desk. She is really helpful, very kind and expert in her job. We stay here for 9night and we enjoy

Was this review helpful? Yes 6
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Guests, Thank you for posting your review on Trip Advisor and for recommending Best Semiramis for family trips. We are really glad that our team helped you to enjoy your holidays and we will pass forward your nice comments to Mrs. Vanessa González who will definitelly be thrilled to have been mentioned! We look forward to welcoming you again... More

Oldbury, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2014

We were looking for an hotel based holiday with not a lot of travelling. Chose half board. From our point of view the food was good. Tended to chose from the show cooking menu. Nice to be able to sit outside to eat with adequate sea views and shelter. Had to be careful were you sat if trying to avoid... More

Was this review helpful? Yes 8
BestHotels2014, Gerente at Best Semiramis, responded to this review

Dear Reviewer, Thank you for having chosen Best Semiramis to spend your holidays in Puerto de la Cruz, and for your detailed review about our hotel. I’m sure that your comments will be of help to many TripAdvisor Users. We are happy to know that our facilities and services have met your expectations and that you recommend us. If you... More

Bournemouth
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 26, 2014

Visited February 2014 and stayed for 7 days. Mixed feelings regarding the location and hotel facilties. On the plus side the room was located on the 14 floor and was clean and.tidy with adequate facilities for two people with the pools being.only a short walk. Complimentary fruit.and chocolates on arrival and the communal areas such as the reception and bar... More

Was this review helpful? Yes 9
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear wessex16, Thank you for having chosen Best Semiramis to spend your winter holidays last February. We are glad to know that you found our facilities and product (rooms, reception area, buffet restaurant's offer) of your liking. We are really sorry that the safety measure of not allowing ironing in the rooms dissapointed you so much. We take good notice... More

Sussex
Top Contributor
51 reviews 51 reviews
14 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 16, 2014

Having read other reviews what do people expect for their money. If they want 5 star then let them pay 5 star price. My wife & myself stayed 4 nights last month at a cost of £65 a night half board & I can honestly say it was good value for money. We are just 60 but not part of... More

Was this review helpful? Yes 20
BESTHOTELS2013, Directora at Best Semiramis, responded to this review

Dear minesabeer, Thank you for sharing your experience in Best Semiramis with the rest of TripAdvisor's users. We are really happy you highlighted the good value for money and the good offer in our Buffet Restaurant with show-cooking. As you are perhaps aware, we are working in the refurbishment of the corridors, so we hope that you can see this... More

Bexhill-on-Sea, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 9, 2014

We stayed 4 nights after cruise on Braemar. Room on 9th floor with impressive views over sea. Wifi connection achieved in room. Room clean and spacious with 2 large firm comfortable beds.We slept well as surroundings were quiet. A bit of a novelty for me as a light sleeper! On an all inclusive stay and food was quite good with... More

Was this review helpful? Yes 20
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear peterw707, Thank you for posting your review about your 4 night stay in Best Semiramis after the cruise. We are really happy to know that you enjoyed some relaxing days in our hotel and that you found the service and facilities of your liking. Thank you for recommend us. We look forward to welcoming you again in Best Semiramis... More

Barcelona
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 26, 2014 via mobile

I found two Cockroach in my room. The managment did not seem to be surprised. They offered me to change room but I wanted my money back considering its 5 fake stars, they did not accept it, i guess it might not be strange to find cockroach in t rooms. It is an old hotel and does not deserve t... More

Was this review helpful? Yes 3
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear Xav1111, Thank you for choosing Best Semiramis and posting your review about your stay with us, as this allows us to improve our service. The Best Semiramis hotel complies with pest control regulation in tourist establishments with a certified company and monthly monitoring. We regret the incident the night you stayed at the Best Semiramis. As we informed to... More

Wilmington, North Carolina
1 review
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 18, 2014

In most hotels I have dreadful reactions to food which often contain gluten and additives such as flavour enhancers,the food on the buffet in the Best Semiramis gave me no problem at all.it was ,perfect for me.There was a selection of ribs,pork,hamburgers,sausage and chicken etc cooked to order as well as fish which was always excellent, also fresh salads so... More

Was this review helpful? Yes 30
BESTHOTELS2013, Directora Hotel at Best Semiramis, responded to this review

Dear Barbara and Derek, Thank you for having chosen Best Semiramis to spend your holidays. We specially thank you for mentioning the gluten and additives free buffet. We try to satisfy every diet restriction of our guests. It's really helpful for us if we know the diet restrictions of our guests before their arrival. If not, the Head Waiter and... More

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Additional Information about Best Semiramis

Address: Leopoldo Cologan Zulueta, 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:5 star — Best Semiramis 5*
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Tenerife/Puerto De La Cruz

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