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Valle Mar

38400 | Avenue Colon 4, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room 1 guest
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Valle Mar
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148 Reviews from our TripAdvisor Community

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Traveler rating
    37
    63
    35
    10
    3
See reviews for
24
84
11
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (30)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (35)
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Oslo, Norway
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Reception area? What reception? It is a counter in a corner, and you really have to search to find it. And the people behind it, almost never look up, even if people are coming in or going out all the time. Perhaps 'security' is somewhere behind the wall, but it would have been nicer to be looked at, saying 'hello'... More 

Was this review helpful? Yes 1
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review
Google Translation

Estimado cliente, lamentamos los inconvenientes surgidos durante su estancia y tomamos nota de sus comentarios para futuras mejoras. More 

Birmingham, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel has a great location but if you get a room at the back your view is terrible. Side rooms and sea view rooms are ok. We asked to change our room. It was so dark all the time. We were on the 1st floor and over looked the solarium, or would have if we'd have been able to use... More 

Was this review helpful? Yes 1
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review
Google Translation

Muchas gracias por su valoración. Sentimos los inconvenientes que le hayan podido surgir durante su estancia y nos disculpamos por... More 

Ballymena, United Kingdom
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 25, 2015

Great hotel, first impressions are so important and reception staff were exceptional, a good start. Room was lovely and always kept exceptionally clean. All staff in every area were very good and extremely polite Food was really good. Entertainment was intermittent but when the big nights were on it was very good. Wonderful location, view from the roof fantastic. I... More 

Was this review helpful? Yes 2
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Thank you very much for the evaluation. We are happy that you enjoyed you´r holidays with us, and hope to see you back soon. More 

Hastings. East Sussex.
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 25, 2015

Travelling with Monarch...baggage allowance for two was £86 extra! Meals were extra too. If you wanted toasted sandwiches. Hotel position excellent, but the four star rating was not deserved. Not because of the staff, who were very friendly & helpful, but because not everything was up to scratch. Noisy work going on right next door most afternoons. The toaster at... More 

Was this review helpful? Yes 1
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Thanks for your review. Sorry for the inconvenience that you may have come up during your stay. More 

Liverpool, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 10, 2015

We have just returned home from this hotel yesterday after a 10 day stay. Good points first, very clean rooms with good beds, good selection of food and very helpful staff. Down size is the air con was switched off for part of the day in our bedroom, they advertise goods for the mini bar on the dressing table there... More 

Was this review helpful? Yes 4
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Dear Guest, Thank you for the evaluation. We are sorry for the inconvenience you had during you stay. More 

Puerto de la Cruz, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 13, 2015

To be a hotel with 4 stars, we were not further impressed. 3 stars had been more appropriate. We had a Delux room on 4th floor, nothing special about it - a normal double room (maybe a bit bigger) - so what you pay for is the ocean view (which was fantastic). The beds were not particularly good (2 single... More 

Was this review helpful? Yes 2
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Thank you very much for the evaluation. We are sorry for the inconvenience you had during you stay. More 

Manchester
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 23, 2015

We traveled on the 25th of March for three weeks half board.we booked with Mercury direct, and the air line Ryan air. We shall never fly with Ryan air again, we could not print the boarding passes for the flights coming back, unless we pay £25.00 extra, or we could print them seven day's before leaving for free. We had... More 

Was this review helpful? Yes 1
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Thank you very much for the evaluation. It´s nice to hear that you had a good holiday with us. Hope to see you back again. More 

Worcester, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 21, 2015

This was our first stop in Tenerife and was a great start to our holiday. The welcome at reception was warm and helpful. Everything was top notch - good bed and bedding, spotless room and bathroom, nice towels and a balcony with chairs and table. Breakfast was a generous buffet with fresh fruit salad. Most customers are German with a... More 

Was this review helpful? Yes 5
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Thank you very much for the evaluation. We are very happy that you enjoyed you´r holidays, and hope to see you back again. More 

tonbridge
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 13, 2015

We went for a 6day stay at the Valle Mar hotel last week, for what we paid it was an excellent holiday. The hotel location is excellent, on the sea front ,great sea views, a short walk to the beach and near the old town . The hotel is clean, the beds comfortable, the staff friendly and the rooms spacious,... More 

Was this review helpful? Yes 2
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Thank you very much for the evaluation. We hope you enjoyed you´r holidays and we are sorry for the invonvenience you had during the stay. More 

Sant Antoni de Calonge, Spain
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 8, 2014

We spent 2 weeks here on the recommendation of Don Quijote, our nearby language school. Our 'Superior' room was spacious but non were small and our balcony on the side of the hotel had views of the sea and town. The buffet meals were of high standard and there was always something that appealed. Breakfast was stunning - fresh fruit,... More 

Was this review helpful? Yes 8
Hotel_Valle_Mar, Comercial y RRPP at Valle Mar, responded to this review

Thank you very much for the evaluation. We are very happy that you had a great holiday with us, and hope to see you back soon. More 

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