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All 81 Puerto de la Cruz hotels

Beatriz Atlantis & Spa Hotel

4.0 of 5 Resort   |   Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
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Ranked #14 of 81 hotels in Puerto de la Cruz
A recent review
5 of 5 stars reviewed 4 weeks ago
Gordon E
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596 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival at reception we were greeted with a smile and an offer of champagne or orange juice which was a lovely welcome. As the room was not ready we were asked for a mobile contact number so they could contact us when it was ready. After half an hour we were called and were in our room by 2... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

The hotel is 4 star and deserves this rating. The sea view was breath taking and the room of a high standard. The hotel staff were courteous, friendly and professional and helped to make our stay thoroughly enjoyable. I had my birthday whilst there and was kindly given a bottle of champagne and a lovely selection of fruit. The location... More

Was this review helpful? Yes 1
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 14, 2014

That is the worst hotel we've ever been in. Staff on management positions very rude, reception staff English level was very poor, no information about check in or check out. No communication in the restaurant, waiters- very poor service,very hard to explain to them what you want to drink. Only room cleanliness on very high standards. anything extra like poll... More

Was this review helpful? Yes 1
Great Dunmow, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

Great hotel, friendly and very helpful staff! Clean rooms, comfy beds. Beach just across the street. Great pool. Only down point is not enough sunbeds; even though policy does not allow to leave towels on the sunbeds to reserve them people were still doing it and not returning for several hours. Very annoying.

Was this review helpful? Yes 3
Englefield Green, null, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 4, 2014

My partner and I, went to Tenerife for a week and Loved it!. We hired a car and drive to the north to the hotel which the cheapest way to get there. Arriving at the hotel we thought this hotel was the best looking hotel in the area. We arrived at the hotel and the receptionist was welcoming, helpful and... More

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Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2014

Booked this as a last minute Break through Thomas Cook - around £700 half board for two. First time on north coast of Tenerife and around 1hr 15 mins from the airport by minibus.Hotel is right on seafront and is an excellent choice for a relaxing break. Our room was on low floor on road side and came with large... More

Was this review helpful? Yes 6
Top Contributor
79 reviews 79 reviews
60 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed June 19, 2014

Expect services of a 4 star hotel, correct and nice. Reception is very helpful, smiling and attentive. They have a good indoor pool and spa at the top floor, perfect as an added value to the hotel. rooms are correct, so is the buffet breakfast. the hotel is walking distance to all major sights, and there are some nice restaurants... More

Was this review helpful? Yes 1
Blackpool, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2014

After reading various reviews on Tripadvisor I was slightly worried about the hotel I had booked to stay at. The website for Beatriz Atlantis had looked fantastic and I couldn't get my head around the reviews I was reading. When we pulled up to the hotel, I couldn't help notice that it was the nicest looking hotel around. This put... More

Was this review helpful? Yes 6
Eastbourne, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 19, 2014

On a recent visit for 8 days we were reasonably satisfied with our city view room until we heard during the day the constant noise of the coaches and the fumes/smell from their engines which they never seemed to switch of. There was also allocated parking for 7 motorcycles outside the front door! If you can't afford a sea view... More

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 19, 2014

Much the same as lot of other reviewers, I liked the hotel , but there are a few drawbacks. €12/day for parking is not in keeping with a 4 star hotel in a place like Puerto de la Cruz. Rooms need a fridge to cool water. Check-in was a little slow. That said, location is fantastic, and staff were generally... More

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Additional Information about Beatriz Atlantis & Spa Hotel

Address: Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Beatriz Atlantis & Spa Hotel 4*
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Also Known As:
Beatriz Atlantis Hotel Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Beatriz Atlantis & Spa Hotel Tenerife/Puerto De La Cruz

702 photos of this hotel

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Room/suite (57)
Hotel & grounds (66)
Pool/beach area (30)
Dining (28)
View from room (54)
Bathroom (17)
Videos (1)
Other (76)

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Amenities (42)
Double Standard Room with Mountain Vew (38)
Double Standard Room with Ocean View (41)
Excellence Room (43)
Pool (13)
Restaurants and Bars (56)
The Hotel (65)
Triple Room with Ocean View (42)

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All management photos (34)
Hotel & grounds (1)
Bathroom (1)
Other (32)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Puerto de la Cruz #4 On the Beach Hotel in Puerto de la Cruz #9 Luxury Hotel in Puerto de la Cruz
Hotel Class
Official Description (provided by the hotel)
In the north of Tenerife, one of the most beautiful places in the world thanks to its nature and landscape, Beatriz Atlantis & Spa Hotel is situated. This 4 star hotel is located in the centre of Puerto de la Cruz at the sea front and only 150m from the famous Lagos Martiánez. The 290 recently refurbished rooms wih sea or Teide view are equipped with air conditioning and heating, bath or shower, hair dryer, LCD satellite tv, wifi connection, safety box and balcony or terrace.Among the outside facilities you find a sun terrace, adults pool and a separate children's pool.The gastronomic offer includes a buffet restaurant with a spacious open air terrace, pool bar with a la carte restaurant and the “Drago” bar with evening entertainment and chill out terrace.The mini club for our little guests and the private parking complete the offer.All your events find a special place in the Hotel Beatriz Atlantis & Spa.Conference, conventions, incentive or meeting – there are 6 event rooms available, one of them with access to a terrace. All rooms count with daylight and a capacity up to 500 persons and are equipped with the most advanced technology to adapt your needs and requests.We place at your disposal highly sophisticated equipment of PA, projection cannons, plasma screens etc.Furthermore the hotel is “crowned” by a glass dome on the last floor which houses a spa with all kind of facilites, treatments, vip area and gym. From the spa you enjoy spectacular view towards the sea and the Teide.The situation of the hotel right at the sea front, the commercial offer and the leisure options convert the place into a perfect choice to enjoy your holidays or event. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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