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Beatriz Atlantis & Spa Hotel

4.0 of 5 Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
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Beatriz Atlantis & Spa Hotel
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Beatriz Atlantis & Spa Hotel
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663 reviews from our community

Traveler rating
    207
    300
    107
    33
    16
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123
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Geneva, Switzerland
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I can confirm all the good comments on the tripadvisor site about this hotel are correct! The location of the hotel is excellent and it is well worth choosing a sea view room. The room cleaning staff are lovely and on Christmas they left the towels in the shape of a swan with two heart shaped chocolates beside, a lovely... More 

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Leeds, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Currently staying at the Beatriz and cannot believe some of the negative comments posted recently. Rooms are large and modern and beds are comfy. Room TV is pointless for English but you do not go on holiday to watch TV.WI FI in the room (9 th floor)is a bit hit and miss but perfect by the pool. Food is varied... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I never write reviews, but I feel the need to share thruthful info about Beatriz Atlantis. ROOM: nothing special. Beds are rock hard, pillows too, bedspreads smell old and just weren't clean nor fresh. But the view from the balcony is amazing. SERVICE: Was ok most of the part. One unpleasant experience with very rude waiter. He took drink orders,... More 

Was this review helpful? Yes 3
Puerto de la Cruz, Spain
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel is clean, the rooms without sea views are noisy from the street. The rooms are a good size but have no tea or coffee. The hotel is totally geared up for Germans and for those over 60. It has no. Personality and the entertainment is poor, TV has world news in English and that's all. Not somewhere I... More 

Was this review helpful? Yes 1
Stirling
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a lovely location overlooking the surfers' beach, Lago Martianez and all along the north coast showing the high cliffs, and also (if you are very lucky) great views of Mount Tiede. There are lots of nice shops, restaurants and a shopping centre about a 10 minute walk, and everything is on the flat, so very easy walking... More 

Was this review helpful? Yes 3
Helsinki
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall nice hotel. Our second stay in the hotel. We had nice room with balcony facing the sea. I found the sound of waves very relaxing. Breakfast was good with glass(es) of cava. Wifi in our room worked nicely, no problems at all. We could even watch live tv-channels by it. Good location right on the beach. Small supermarket just... More 

Was this review helpful? Yes 3
SubdBeatrizAtlantis, Assistant Manager at Beatriz Atlantis & Spa Hotel, responded to this review

Dear guest, Thank you for your comments, it's a pleasure to know that you have enjoyed your stay with us. We will continue working to give you the best service possible. We are looking forward to seeing you back! Kind Regards More 

Donegal. Ireland
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We recently stayed in the Beatriz Atlantis hotel on our first visit to Puerto de la Cruz. We really enjoyed our holiday and it was lovely to have stayed in such a nice location. On arrival at reception we were served with a glass of champagne and were quickly impressed with the beautiful foyer and stunning location of the hotel.... More 

Was this review helpful? Yes 2
SubdBeatrizAtlantis, Assistant Manager at Beatriz Atlantis & Spa Hotel, responded to this review

Dear guest, Thank you for your comments. It's nice to see that you enjoyed your stay with us. We'll speak to the head waiter in order to improve the foreign languages in our Restaurant staff. We are looking forward to seeing you back! Kind Regards More 

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 21, 2014

Pros: - we stayed in a room that had a large corner balcony - room decor and general hotel decor is lovely - Wi-Fi was fixed (we saw someone installing a router outside our room) and was functioning throughout our room - nice selection of cheeses and rolls/bread at breakfast buffet - spa pool (top floor) has fantastic views -... More 

Was this review helpful? Yes
SubdBeatrizAtlantis, Assistant Manager at Beatriz Atlantis & Spa Hotel, responded to this review

Dear guest, Thank you for your comments, it's a pleasure to know that you enjoyed your stay with us. Sorry for the misunderstanding with the waiter, we will speak with our Headwaiter in order to improve the service. About the smell in the room, it's nothing in the hotel, it's coming from outside but it's difficult to know what causes... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 21, 2014

First of all, let me state that yes, the location is extremely desirable and that the hotel and rooms certainly look the part of a 4 star stay. The problems? The Spa. While it was nice and relaxing, I find €12 per hotel guest to essentially sit in a jacuzzi and enjoy a brief steam room and sauna is a... More 

Was this review helpful? Yes 2
SubdBeatrizAtlantis, Assistant Manager at Beatriz Atlantis & Spa Hotel, responded to this review

Dear guest, I'm sorry you didn't enjoy your stay with as so much as expected. Our Wellness Center is more than just a Sauna and Jacuzzi, we have a large pool with several hydrothermal effects such us jet stream for the neck, micro-bubbles beds, volcano for the legs....and it is completed with the sauna, Hammam, 2 contrast showers, 1 ice... More 

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Additional Information about Beatriz Atlantis & Spa Hotel

Address: Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Beatriz Atlantis & Spa Hotel 4*
Number of rooms: 320
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Also Known As:
Beatriz Atlantis And Spa Hotel
Beatriz Atlantis Hotel Puerto De La Cruz
Beatriz Atlantis & Spa Hotel Tenerife/Puerto De La Cruz
Hotel Style:
#2 Top resorts Hotel in Puerto de la Cruz
#3 Spa Hotel in Puerto de la Cruz
#5 On the Beach Hotel in Puerto de la Cruz
#9 Luxury Hotel in Puerto de la Cruz
#12 Romantic Hotel in Puerto de la Cruz

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