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Puerto Azul Hotel

3.0 of 5
Calle del Lomo 24, 38400 Puerto de la Cruz, Tenerife, Spain
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Puerto Azul Hotel
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39 reviews from our community

    Trip type
Traveler rating
    12
    13
    2
    5
    7
Date Rating
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2013

room was basic (but clean) as I expected so was not surprised. what surprised me was the service of the staff for a 2 star hotel you receive a 5 star treatment never met such nice friendly staff in all my traveling life very happy and would recommend to anyone that does not expect to much from regards to room.... More

Was this review helpful? Yes 1
Pápa, Veszprem, Hungary
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2013

Great location with very friendly service. The bed kind of sucked and there was no TV but I didn't really spend much time in the room so I guess it depends on what you are looking for. I would recommend it to all friends for sure.

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Salford, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 23, 2013

This place is in a good location having some nice restaurants nearby and being very central.However it is very sparse.i had booked a balcony room and it is the only place we,ve stayed where the wardrobe was bigger than the balcony.Also from the balcony you can see in the room next door which was not very nice.

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5 of 5 stars Reviewed January 11, 2013 via mobile

My son and I stayed here we were here for new years eve as this is only a small hotel it was very nice of them to supply drinks on the roof at midnight on new years you dont get that very often in such a small hotel this is one of the most friendliest hotels ive ever stayed in... More

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Puerto Del Carmen, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 11, 2013

Jens, the manager, did a great job finding a solution for every situation! Being there felt like being part of a little family as everybody is very open and chatty if you like that. The rooms are basic but clean and quiet. They offer a good breakfast and great (!) coffee around the clock, which you can enjoy in one... More

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Seaton, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 14, 2012

Basic, but clean with really helpful Reception Team who are also great linguists. They offered helpful advice and top tips on restaurants, attractions and travel. Substantial breakfasts (bread, jam, cheese, salami, ham, cream cheese, cake, yoghurt and tea or coffee) - lots. Also free wi-fi or use of computer, plus the normal 'hotel library' and facilities for making drinks and... More

Was this review helpful? Yes 2
See 4 more reviews by annacole for Puerto de la Cruz
Joensuu, Finland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 11, 2012

The Puerto Azul hotel is located only a couple of blocks from the bus station and is also close to the sea as well as to the main square and the shopping streets. The room was simple but very clean and the staff extremely nice and helpful. I spoke Spanish to them but overheard all the receptionists speaking at least... More

Was this review helpful? Yes 4
Berlin, Germany
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 16, 2012

Only good point is it's central location - if you like the noisy parties! Rooms don't get propertly cleaned. They use the common rip-off of showing two of their rooms: one is tiny and smells of dog turd, the other slightly larger. Only when paying do they tell you that this room costs some 30% more. Recommended to backpackers when... More

Was this review helpful? Yes 5
Hotel_Puerto_Azul, Manager at Puerto Azul Hotel, responded to this review
February 2, 2012

Thank you for your stay with Hotel Puerto Azul. Our clients are important to us and it was never our intention to rip-off anyone. The only reason we showed the 2 types of room we have was because you reserved a small room with a double bed for 2 people, but turned up with two children (which were not booked... More

Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 15, 2011

We arrived by bus from the North Airport and had no trouble finding the hotel. It is located in a nice area in the little pedestrian streets of Puerto de la Cruz. You can walk easily to either the beach or the pools and shops in around 10 minutes. As for the hotel itself, it is what it is a... More

Was this review helpful? Yes 4
Hotel_Puerto_Azul, Manager at Puerto Azul Hotel, responded to this review
February 2, 2012

Dear FeasBeg, Thank you for your stay with Hotel Puerto Azul and feedback. We are glad the initial glitch you faced when checking-in with us was solved and hope you have enjoyed the rest of your stay on the island :) Warm regards. More

Porto, Portugal
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2010

The Hotel is in good place, near the ocian. The stuff is cool, friendly, cleanless of hotel are great too, but I hate when i need to share the bed with other person. (Not girlfriend/wife i mean). And one more thing, that its too expencieve for this kind hotel... It should be cheaper...

Was this review helpful? Yes 1
Hotel_Puerto_Azul, Manager at Puerto Azul Hotel, responded to this review
February 2, 2012

Dear Manciusz, We are regret regarding the sleeping arrangement you faced when you were with us. The reason for this was because the reservation was made for a double bed room (cama matrimonio), instead of a twin bed room. Nevertheless, we hope you have enjoyed your time in Puerto de la Cruz and Tenerife :) Warm regards. More

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Additional Information about Puerto Azul Hotel

Also Known As:
Puerto Azul Hotel Tenerife/Puerto De La Cruz
Address: Calle del Lomo 24, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Free High-Speed Internet Pets Allowed
Hotel Style:
Ranked #40 of 79 hotels in Puerto de la Cruz
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Puerto Azul Hotel
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