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Puerto Azul Hotel

2.0 of 5 Calle El Lomo, 24, 38400 Puerto de la Cruz, Tenerife, Spain
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Puerto Azul Hotel
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Puerto Azul Hotel
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61 reviews from our community

Traveler rating
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    9
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    6
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22
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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ufford, suffolk
Top Contributor
80 reviews 80 reviews
24 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed yesterday NEW

Wife and I spent 3 nights here. Great location, decent room, lovely and helpful staff. Only downside was the noisy rooms and very noisy street outside. However, this was good value and we would return.

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 1, 2015

Chose this hotel on the basis of the location, which is excellent for all the amenities, bus station, shops and access to centre of town. This is in a lovely, relatively quiet part of the old town in a pedestrianized section with small restaurants and lovely old houses. From my roof terrace on the 5th floor I had a superb... More 

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Birmingham, United Kingdom
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 5, 2014

This was my second time to stay at this hotel which is located on a quiet and convenient pedestrianised street. I stayed for 9 nights in a twin room looking out onto the courtyard at a price of €34 a night. The room consisted of a bedroom, bathroom and hallway containing a wooden cupboard where there are warm blankets for... More 

Was this review helpful? Yes 1
Hotel_Puerto_Azul, Manager at Puerto Azul Hotel, responded to this review

Dear Eurasiatraveller, Thank you for staying with us and we really appreciate your feedback so we can improve better. We are constantly improving and repairing the rooms and its contents, while some of the fixes can be dealt with immediately (like replacing pillows), some others require external contractors... but we endeavour to have them fixed asap :) We apologise for... More 

PP
Top Contributor
118 reviews 118 reviews
81 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed here one night. The location is on a small, pedestrian street near the center of town. The rooms are small and sparsely furnished (e.g. no TV). However, for the price of a dorm bed at one of the hostels on the island you get a private room. There is also a computer available for use in the reception area.... More 

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Paris, France
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 25, 2014

I got such a good deal online for this hotel, that I decided to spend here the most of my holiday using the excellent guaguas service to move around the island. This is a little hotel, located in a very calm pedestrian street near the old castle. I am a solo traveller so I've got a small single room. It... More 

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Durham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 4, 2014

This hotel has only one thing going for it, Its location! The rooms are very small. I stayed in a double with a ledge for a balcony looking into adjacent rooms. There wasn't even a socket in my room only a shaver socket in the bathroom to charge my phone.....Don't bother with the breakfast! It is in serious need of... More 

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Brighton, United Kingdom
Top Contributor
140 reviews 140 reviews
17 hotel reviews
133 helpful votes 133 helpful votes
2 of 5 stars Reviewed March 24, 2014

We chose this hotel because of the location, the fact it was cheap and we only wanted to stay one night. We were given the keys to a room on the fourth floor only to open the door and find ourselves in a completely unmade room, bedding strewn all over etc. My partner then went back downstairs to find out... More 

Was this review helpful? Yes 1
Hotel_Puerto_Azul, Gerente at Puerto Azul Hotel, responded to this review

Dear guest: Thank you for your review and feedback. I am sorry about the first room you had when checked-in. I was indeed surprised (not “acted” but trying to keep calm) as on our record, the room was marked as “ready”. Please understand that we would not intentionally place our clients in an un-prepared room, there is no positive reason... More 

1 review
4 of 5 stars Reviewed February 15, 2014

You get what you pay for :) The bed was not a dream, I could feel the springs in my back. But next time I'm in Puerto, I will stay there again ! The staff was always helpfull. And the room was clean. There is free wifi that worked ok in most of the room I was in

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Cork
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2014 via mobile

What I liked: Location. The hotel opens out to a really nice pedestrian street with restaurants and with seats and trees along the centre. Probably the nicest part of Puerto. The staff, very friendly and spoke in whatever language necessary ( German, English, Spanish, maybe more). nice room and bathroom. Nice common space for internet etc. Decent breakfast area, (breakfast... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2013

room was basic (but clean) as I expected so was not surprised. what surprised me was the service of the staff for a 2 star hotel you receive a 5 star treatment never met such nice friendly staff in all my traveling life very happy and would recommend to anyone that does not expect to much from regards to room.... More 

Was this review helpful? Yes 5
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Additional Information about Puerto Azul Hotel

Address: Calle El Lomo, 24, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:2 star — Puerto Azul Hotel 2*
Number of rooms: 26
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Also Known As:
Puerto Azul Hotel Tenerife/Puerto De La Cruz

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