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All 80 Puerto de la Cruz hotels

Puerto Azul Hotel

3.0 of 5 Hotel   |   Calle del Lomo 24, 38400 Puerto de la Cruz, Tenerife, Spain
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A recent review
4 of 5 stars Reviewed February 15, 2014
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46 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Brighton, United Kingdom
Top Contributor
75 reviews 75 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We chose this hotel because of the location, the fact it was cheap and we only wanted to stay one night. We were given the keys to a room on the fourth floor only to open the door and find ourselves in a completely unmade room, bedding strewn all over etc. My partner then went back downstairs to find out... More

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Hotel_Puerto_Azul, Gerente at Puerto Azul Hotel, responded to this review

Dear guest: Thank you for your review and feedback. I am sorry about the first room you had when checked-in. I was indeed surprised (not “acted” but trying to keep calm) as on our record, the room was marked as “ready”. Please understand that we would not intentionally place our clients in an un-prepared room, there is no positive reason... More

1 review
4 of 5 stars Reviewed February 15, 2014

You get what you pay for :) The bed was not a dream, I could feel the springs in my back. But next time I'm in Puerto, I will stay there again ! The staff was always helpfull. And the room was clean. There is free wifi that worked ok in most of the room I was in

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2014 via mobile

What I liked: Location. The hotel opens out to a really nice pedestrian street with restaurants and with seats and trees along the centre. Probably the nicest part of Puerto. The staff, very friendly and spoke in whatever language necessary ( German, English, Spanish, maybe more). nice room and bathroom. Nice common space for internet etc. Decent breakfast area, (breakfast... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 2, 2013

room was basic (but clean) as I expected so was not surprised. what surprised me was the service of the staff for a 2 star hotel you receive a 5 star treatment never met such nice friendly staff in all my traveling life very happy and would recommend to anyone that does not expect to much from regards to room.... More

Was this review helpful? Yes 5
Pápa, Veszprem, Hungary
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2013

Great location with very friendly service. The bed kind of sucked and there was no TV but I didn't really spend much time in the room so I guess it depends on what you are looking for. I would recommend it to all friends for sure.

Was this review helpful? Yes 1
Salford, United Kingdom
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 23, 2013

This place is in a good location having some nice restaurants nearby and being very central.However it is very sparse.i had booked a balcony room and it is the only place we,ve stayed where the wardrobe was bigger than the balcony.Also from the balcony you can see in the room next door which was not very nice.

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1 review
5 of 5 stars Reviewed January 11, 2013 via mobile

My son and I stayed here we were here for new years eve as this is only a small hotel it was very nice of them to supply drinks on the roof at midnight on new years you dont get that very often in such a small hotel this is one of the most friendliest hotels ive ever stayed in... More

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Puerto Del Carmen, Spain
2 reviews
5 of 5 stars Reviewed January 11, 2013

Jens, the manager, did a great job finding a solution for every situation! Being there felt like being part of a little family as everybody is very open and chatty if you like that. The rooms are basic but clean and quiet. They offer a good breakfast and great (!) coffee around the clock, which you can enjoy in one... More

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Seaton, United Kingdom
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 14, 2012

Basic, but clean with really helpful Reception Team who are also great linguists. They offered helpful advice and top tips on restaurants, attractions and travel. Substantial breakfasts (bread, jam, cheese, salami, ham, cream cheese, cake, yoghurt and tea or coffee) - lots. Also free wi-fi or use of computer, plus the normal 'hotel library' and facilities for making drinks and... More

Was this review helpful? Yes 3
Joensuu, Finland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 11, 2012

The Puerto Azul hotel is located only a couple of blocks from the bus station and is also close to the sea as well as to the main square and the shopping streets. The room was simple but very clean and the staff extremely nice and helpful. I spoke Spanish to them but overheard all the receptionists speaking at least... More

Was this review helpful? Yes 4

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Additional Information about Puerto Azul Hotel

Also Known As:
Puerto Azul Hotel Tenerife/Puerto De La Cruz
Address: Calle del Lomo 24, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #40 of 80 hotels in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Puerto Azul Hotel 3*
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