We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Puerto Azul Hotel

Calle El Lomo, 24, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Puerto Azul Hotel
View Map
Add Photo Write a Review

76 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    21
    25
    14
    9
    7
See reviews for
Families
0
27
27
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (19)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (26)
All months
Aarhus
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

If you stay here you can go everywhere and the option are great - just go and really enjoy looking for them. Among you and especially on the Beach nice people are openminded to accomplish you making up a great atmosphere about talking, going Places and meeting new friends in a delightfull clima.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2015 via mobile

We spent here 14 days on june. Hotel personal was very helpfully and frendly. They recomended to us visit some interesting place and events in the city Hotel is in middle in the town, near beach. Everything was fine.

Was this review helpful? Yes 1
Tampere, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

The service staff of this hotel is the best of all I have ever seen. The girls Linda, Lili, Veronica and Marta are very friendly and make a lovely atmosphere in the hotel. They can give you all information you need. The cleaning of the rooms is excellent. The service staff speaks different languages: Spanish, German, English, Russian, Ukrainian and... More 

Was this review helpful? Yes 1
ufford, suffolk
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed February 27, 2015

Wife and I spent 3 nights here. Great location, decent room, lovely and helpful staff. Only downside was the noisy rooms and very noisy street outside. However, this was good value and we would return.

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 1, 2015

Chose this hotel on the basis of the location, which is excellent for all the amenities, bus station, shops and access to centre of town. This is in a lovely, relatively quiet part of the old town in a pedestrianized section with small restaurants and lovely old houses. From my roof terrace on the 5th floor I had a superb... More 

Was this review helpful? Yes 2

Travelers are raving about these Puerto de la Cruz hotels

Birmingham, United Kingdom
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 5, 2014

This was my second time to stay at this hotel which is located on a quiet and convenient pedestrianised street. I stayed for 9 nights in a twin room looking out onto the courtyard at a price of €34 a night. The room consisted of a bedroom, bathroom and hallway containing a wooden cupboard where there are warm blankets for... More 

Was this review helpful? Yes 1
Hotel_Puerto_Azul, Manager at Puerto Azul Hotel, responded to this review

Dear Eurasiatraveller, Thank you for staying with us and we really appreciate your feedback so we can improve better. We are constantly improving and repairing the rooms and its contents, while some of the fixes can be dealt with immediately (like replacing pillows), some others require external contractors... but we endeavour to have them fixed asap :) We apologise for... More 

PP
Level Contributor
117 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed here one night. The location is on a small, pedestrian street near the center of town. The rooms are small and sparsely furnished (e.g. no TV). However, for the price of a dorm bed at one of the hostels on the island you get a private room. There is also a computer available for use in the reception area.... More 

Was this review helpful? Yes 1
Paris, France
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 25, 2014

I got such a good deal online for this hotel, that I decided to spend here the most of my holiday using the excellent guaguas service to move around the island. This is a little hotel, located in a very calm pedestrian street near the old castle. I am a solo traveller so I've got a small single room. It... More 

Was this review helpful? Yes 1
Durham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 4, 2014

This hotel has only one thing going for it, Its location! The rooms are very small. I stayed in a double with a ledge for a balcony looking into adjacent rooms. There wasn't even a socket in my room only a shaver socket in the bathroom to charge my phone.....Don't bother with the breakfast! It is in serious need of... More 

Was this review helpful? Yes
Brighton, United Kingdom
Level Contributor
161 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
2 of 5 stars Reviewed March 24, 2014

We chose this hotel because of the location, the fact it was cheap and we only wanted to stay one night. We were given the keys to a room on the fourth floor only to open the door and find ourselves in a completely unmade room, bedding strewn all over etc. My partner then went back downstairs to find out... More 

Was this review helpful? Yes 1
Hotel_Puerto_Azul, Gerente at Puerto Azul Hotel, responded to this review

Dear guest: Thank you for your review and feedback. I am sorry about the first room you had when checked-in. I was indeed surprised (not “acted” but trying to keep calm) as on our record, the room was marked as “ready”. Please understand that we would not intentionally place our clients in an un-prepared room, there is no positive reason... More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
View from room (1)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
View from room (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Puerto de la Cruz hotels
0.0 mi away
Hotel Sun Holidays
Hotel Sun Holidays
#7 of 81 in Puerto de la Cruz
4.0 of 5 stars 72 reviews
0.7 mi away
Apartments Pez Azul
Apartments Pez Azul
#46 of 81 in Puerto de la Cruz
3.0 of 5 stars 175 reviews
0.2 mi away
4Dreams Hotel
4Dreams Hotel
#15 of 81 in Puerto de la Cruz
4.0 of 5 stars 107 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Apartamentos Be Smart Florida Plaza
Apartamentos Be Smart Florida Pl...
#42 of 81 in Puerto de la Cruz
3.0 of 5 stars 200 reviews
0.7 mi away
Apartamentos Casablanca
Apartamentos Casablanca
#4 of 81 in Puerto de la Cruz
4.5 of 5 stars 1,078 reviews
1.0 mi away
Bellavista
Bellavista
#27 of 81 in Puerto de la Cruz
3.5 of 5 stars 242 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay