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Puerto Azul Hotel

Calle El Lomo, 24, 38400 Puerto de la Cruz, Tenerife, Spain
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Puerto Azul Hotel
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Puerto Azul Hotel
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69 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tampere, Finland
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service staff of this hotel is the best of all I have ever seen. The girls Linda, Lili, Veronica and Marta are very friendly and make a lovely atmosphere in the hotel. They can give you all information you need. The cleaning of the rooms is excellent. The service staff speaks different languages: Spanish, German, English, Russian, Ukrainian and... More 

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ufford, suffolk
Top Contributor
94 reviews 94 reviews
26 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed February 27, 2015

Wife and I spent 3 nights here. Great location, decent room, lovely and helpful staff. Only downside was the noisy rooms and very noisy street outside. However, this was good value and we would return.

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 1, 2015

Chose this hotel on the basis of the location, which is excellent for all the amenities, bus station, shops and access to centre of town. This is in a lovely, relatively quiet part of the old town in a pedestrianized section with small restaurants and lovely old houses. From my roof terrace on the 5th floor I had a superb... More 

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Travelers are raving about these Puerto de la Cruz hotels

Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 5, 2014

This was my second time to stay at this hotel which is located on a quiet and convenient pedestrianised street. I stayed for 9 nights in a twin room looking out onto the courtyard at a price of €34 a night. The room consisted of a bedroom, bathroom and hallway containing a wooden cupboard where there are warm blankets for... More 

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Hotel_Puerto_Azul, Manager at Puerto Azul Hotel, responded to this review

Dear Eurasiatraveller, Thank you for staying with us and we really appreciate your feedback so we can improve better. We are constantly improving and repairing the rooms and its contents, while some of the fixes can be dealt with immediately (like replacing pillows), some others require external contractors... but we endeavour to have them fixed asap :) We apologise for... More 

PP
Top Contributor
118 reviews 118 reviews
80 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed here one night. The location is on a small, pedestrian street near the center of town. The rooms are small and sparsely furnished (e.g. no TV). However, for the price of a dorm bed at one of the hostels on the island you get a private room. There is also a computer available for use in the reception area.... More 

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Paris, France
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 25, 2014

I got such a good deal online for this hotel, that I decided to spend here the most of my holiday using the excellent guaguas service to move around the island. This is a little hotel, located in a very calm pedestrian street near the old castle. I am a solo traveller so I've got a small single room. It... More 

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Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 4, 2014

This hotel has only one thing going for it, Its location! The rooms are very small. I stayed in a double with a ledge for a balcony looking into adjacent rooms. There wasn't even a socket in my room only a shaver socket in the bathroom to charge my phone.....Don't bother with the breakfast! It is in serious need of... More 

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Brighton, United Kingdom
Top Contributor
156 reviews 156 reviews
19 hotel reviews
152 helpful votes 152 helpful votes
2 of 5 stars Reviewed March 24, 2014

We chose this hotel because of the location, the fact it was cheap and we only wanted to stay one night. We were given the keys to a room on the fourth floor only to open the door and find ourselves in a completely unmade room, bedding strewn all over etc. My partner then went back downstairs to find out... More 

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Hotel_Puerto_Azul, Gerente at Puerto Azul Hotel, responded to this review

Dear guest: Thank you for your review and feedback. I am sorry about the first room you had when checked-in. I was indeed surprised (not “acted” but trying to keep calm) as on our record, the room was marked as “ready”. Please understand that we would not intentionally place our clients in an un-prepared room, there is no positive reason... More 

1 review
4 of 5 stars Reviewed February 15, 2014

You get what you pay for :) The bed was not a dream, I could feel the springs in my back. But next time I'm in Puerto, I will stay there again ! The staff was always helpfull. And the room was clean. There is free wifi that worked ok in most of the room I was in

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Cork
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2014 via mobile

What I liked: Location. The hotel opens out to a really nice pedestrian street with restaurants and with seats and trees along the centre. Probably the nicest part of Puerto. The staff, very friendly and spoke in whatever language necessary ( German, English, Spanish, maybe more). nice room and bathroom. Nice common space for internet etc. Decent breakfast area, (breakfast... More 

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