Wonderful hotel, beautiful, spacious contemporary rooms, stunning pool area, delicious food and top class service. One of a party of 10, we were in Tenerife on a fashion shoot. The Hotel: Recently renovated, grand, opulent and luxurious. Marble staircases, glass atriums, Miami style pool area. The Room: 110, large room with kingsize bed, wood floors, white soft furnishings and contemporary... More

We stayed at the Hotel Mencey for just one night to explore the capital city and it simply wasn't long enough. We were greeted by a wonderful reception team who couldn't have been more welcoming. In fact, all the staff here were amongst the best I have ever encountered and nothing was too much trouble. The reception rooms are beautiful... More

A 5-day break was a vacation well spent in the Grand Hotel Mencey. It's just been totally refurbished and really looks the business. Location in Santa Cruz is just on the edge of a residential area and an easy 5 minutes walk to the shops and other restaurants. Great for the guests because lounging poolside during the day it's really... More

We have just returned after an unexpected stay in Santa Cruz due to my mother breaking her hip. Even though it was a terrible time personally our stay was excellant. The staff especially Mark Daneil Rod and Rudloph helped us immensly.When my mother came from hospital her stay was comfortable and they all made our life easy. The rooms where... More

It has always been the best hotel in Santa Cruz for its location, services and quality. It is now much cheaper that I remembered from my last stay some years ago. Maybe the crisis, maybe trying to promote the hotel after being closed for some time for the renovation. Rooms are very comfortable nd breakfast is outstanding. During my stay... More

We stayed here for just over a week in February, on a much anticipated break from the freezing temperatures in Europe at the time. It was my first time in the Canarias, and we arrived just as the carnaval in Tenerife was kicking off. The reviews of the hotel I saw seemed good, though I still had a difficult time... More

When we arrived to Santa Cruz, the company that invited me booked a night in other hotel at the city: a four stars one. As we were spending two more nights, and my husband was with me, I looked forward a special place to stya and I found about the Mencey, a marvelous hotel. It was absolutely perfect: refurbished, with... More

This hotel was splendid - it has fantastic views, along with a very beautiful interior with clean and modern rooms. The beds were extremely comfortable; everything was top notch about this hotel. As far as value for money was concerned, I wish I could get this everywhere. The breakfast may have been on the high end, but the restaurant was... More

I spent a night at Iberostar Grand Hotel Mencey (room 155 check in 23 check out 24 feb 2012) and it has been a great pleasure. Everything is classy , spa and gym area are amazing.. The restaurant is probably overpriced but the service and menu are first class. Room is simple and comfortable Everything is both classic and modern... More