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Iberostar Grand Hotel Mencey

5.0 of 5
Calle Doctor Jose Naveiras, 38, 38004 Tenerife, Spain
Hotel amenities
Iberostar Grand Hotel Mencey
Ranked #38 of 417 hotels in Tenerife
4.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveler rating
    21
    6
    2
    0
    1
Date Rating
Eeklo, Belgium
1 review
5 of 5 stars Reviewed May 31, 2012 NEW

I'm a Belgian travel agent from Neckermann. I was in the hotel during 5 days and really : everything was superb !! Excellent staff (f.i. Elizardo !!),super kind management , stylish rooms (and the suites are even more beautiful !),superb kitchen. If you are looking for a nice,quiet,high standard hotel : don't hesitate !! Jiri Surmont

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London
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 31, 2012 NEW

Wonderful hotel, beautiful, spacious contemporary rooms, stunning pool area, delicious food and top class service. One of a party of 10, we were in Tenerife on a fashion shoot. The Hotel: Recently renovated, grand, opulent and luxurious. Marble staircases, glass atriums, Miami style pool area. The Room: 110, large room with kingsize bed, wood floors, white soft furnishings and contemporary... More

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London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 30, 2012 NEW

We stayed at the Hotel Mencey for just one night to explore the capital city and it simply wasn't long enough. We were greeted by a wonderful reception team who couldn't have been more welcoming. In fact, all the staff here were amongst the best I have ever encountered and nothing was too much trouble. The reception rooms are beautiful... More

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

A 5-day break was a vacation well spent in the Grand Hotel Mencey. It's just been totally refurbished and really looks the business. Location in Santa Cruz is just on the edge of a residential area and an easy 5 minutes walk to the shops and other restaurants. Great for the guests because lounging poolside during the day it's really... More

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See 2 more reviews by benhuczek for Tenerife
Bridgnorth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2012

We have just returned after an unexpected stay in Santa Cruz due to my mother breaking her hip. Even though it was a terrible time personally our stay was excellant. The staff especially Mark Daneil Rod and Rudloph helped us immensly.When my mother came from hospital her stay was comfortable and they all made our life easy. The rooms where... More

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IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
May 24, 2012

Dear guest Thank you for writing your review from your recent stay among us at Iberostar Grand Hotel Mencey . We are grateful that you value us so highly. Thank you very much for your motivating comment. Your feedback motivates us to continue working with illusion and enthusiasm improving better services and facilities. We will continue working to improve your... More

Madrid, Spain
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2012
1
person found this review helpful

It has always been the best hotel in Santa Cruz for its location, services and quality. It is now much cheaper that I remembered from my last stay some years ago. Maybe the crisis, maybe trying to promote the hotel after being closed for some time for the renovation. Rooms are very comfortable nd breakfast is outstanding. During my stay... More

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IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
April 4, 2012

Dear guest, Thank you for writing your review from your recent stay among us at Iberostar. We are also glad to read that you had a good time with us. Make our guest feel welcome, give them an excellent service, improve each day an outstanding cuisine and make our guest delight with our hotel facilities are of prime importance to... More

Geneva, Switzerland
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 28, 2012

We stayed here for just over a week in February, on a much anticipated break from the freezing temperatures in Europe at the time. It was my first time in the Canarias, and we arrived just as the carnaval in Tenerife was kicking off. The reviews of the hotel I saw seemed good, though I still had a difficult time... More

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IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
April 19, 2012

Dear guest, The head departments have been informed about your wonderful feedback so they can share your motivating words with our team. Your positive Encourage words motivated us to keep on working with illusion and enthusiasms. Thank you for highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy. Iberostar Grand Hotel... More

Pamplona, Spain
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2012
2
people found this review helpful

When we arrived to Santa Cruz, the company that invited me booked a night in other hotel at the city: a four stars one. As we were spending two more nights, and my husband was with me, I looked forward a special place to stya and I found about the Mencey, a marvelous hotel. It was absolutely perfect: refurbished, with... More

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IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
March 26, 2012

Dear guest, In first place, we would like to thank you for your stay in our Iberostar Grand Hotel Mencey. Thank you very much for your wonderful feedback. Comments like yours keeps motivating us to keep improving our exclusive and personal service, so our guest can enjoy a wonderful time in our hotel. We assure you that we will continue... More

London
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 5, 2012
2
people found this review helpful

This hotel was splendid - it has fantastic views, along with a very beautiful interior with clean and modern rooms. The beds were extremely comfortable; everything was top notch about this hotel. As far as value for money was concerned, I wish I could get this everywhere. The breakfast may have been on the high end, but the restaurant was... More

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IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
March 14, 2012

Dear guest: First of all we would like to thank you for the dedicated time in writing such a wonderful and detailed comment about our Iberostar Grand Hotel Mencey. It is a delight for us to read how much you have enjoyed your stay in our hotel and all our facilities and services. Comments like yours keeps motivating us to... More

cancun
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2012
2
people found this review helpful

I spent a night at Iberostar Grand Hotel Mencey (room 155 check in 23 check out 24 feb 2012) and it has been a great pleasure. Everything is classy , spa and gym area are amazing.. The restaurant is probably overpriced but the service and menu are first class. Room is simple and comfortable Everything is both classic and modern... More

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IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
March 7, 2012

Dear guest, First of all we would like to thank you for your time in writing such a kind comment about our Iberostar Grand Hotel Mencey. It is a delight to read how much you enjoyed your stay with us. Thank you very much for describing with just a some strong words our complete outstanding service and facilities. We assure... More

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Additional Information about Iberostar Grand Hotel Mencey

Calle Doctor Jose Naveiras, 38, 38004 Tenerife, Spain
Price Range: PLN: $$

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