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Arrecife Gran Hotel

Certificate of Excellence
Parque Islas Canarias | Arrecife de Lanzarote, 35500 Arrecife, Lanzarote, Spain
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Arrecife Gran Hotel
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837 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hitchin, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

When we arrived we were greeted with a glass of Cava which was a nice touch. We had a suite which had views of both the sea and the town which was a great backdrop as we enjoyed our complementary chocolates and bottle of Cava on the first night. All in all a great start! The indoor pool is nice... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a lovely stay here. The. Suites are really spacious and nicely decorated. Thestaff are so lovely and can't seem to do enough for you. Amanda was particularly attentive and looked after us so well. We have stayed here twice and would definitely go again in the future.

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel is the only high rise building on the island and what a treat. The view from rooms is great, some better than others, particularly if you upgrade to a suite. You are greeted on arrival with a glass of Champs or orange juice. I stayed at this hotel with my partner and we were not initially happy with... More 

Was this review helpful? Yes 1
Canterbury, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed here from Sunday 19th - Thursday 23rd we had a delightful stay. The staff are all very friendly and happy to help with every need. Our room had beautiful views and was very clean. We were very thankful for the water that we were given each day and also an additional bottle which was very... More 

Was this review helpful? Yes 2
English Riviera, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the AGH July 12-19 and had a terrific holiday staying on a half board basis . It was our wedding anniversary so booked a suite with sea view and which had magnificent views with floor to ceiling windows . The suite was spotless and cleaned every day with free wi-fi that was excellent . The food at breakfast... More 

Was this review helpful? Yes 2
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Dreamjazz23, Thank you for sharing your thoughts about your stay at the Arrecife Gran Hotel & Spa***** We are pleased to know that your stay at the Hotel has been satisfactory regarding our Staff service, hotel facilities and location of the Hotel. At the Arrecife Gran Hotel & Spa every detail is designed to make the stay of our... More 

Dorset, United Kingdom
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in June for 7 nights, generally the staff were very good apart from one older man at reception. Other than him they all helped us with locations of places and with booking a North Tour of the island. The hotel was generally very clean however the lifts were a nightmare, we were on the 11th floor and they... More 

Was this review helpful? Yes 1
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Louise G, Thank you for your feedback on Tripadvisor; we are pleased to hear that you very much enjoyed our location, next to the beautiful beach "El Reducto". How nice that our heated pools, met your full expectations. Moreover, your appreciation of our customized service has been a great boost for my entire staff; they go a long way... More 

Surrey
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has many positives and also a number of shortcomings which, on balance make it difficult to rate this as a truly 5-star experience. Six of us decided to upgradeŵ our rooms to three Imperial Suites which are located on the 16th floor of the hotel. Although very spacious, these didn't really offer much else over the conventional suites.... More 

Was this review helpful? Yes 1
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Globe-Baron, Thank you so much for your positive review on Tripadvisor; it was a great motivation for all team. Greatly we regret these incidents during your stay. We would have liked this report it during your stay and fix it. Fortunately this is not usual. Moreover, we are pleased to read that your whole family enjoyed their relaxing holiday... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Arrecife Gran Hotel for the second time between the 5th - 12th July 2015 (previously October 2014) and we found the same wonderful staff welcoming us with glass of Cava and a complimentary upgrade to a suite. The suites are stunning - spacious, wonderful views (this time we had a city view, last time we had... More 

Was this review helpful? Yes
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Andrew M, Thank you very much for your lovely review on Tripadvisor. It was an honour that you have chosen our hotel not as your holiday destination for first time, but as second visited. Your compliments have been shared with the whole team as they are a great motivation for all of us to continue with our efforts. An... More 

Northampton, United Kingdom
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a magnificent weeks stay at the Arrecife Gran. Booked through Voyage Prive, half board with free upgrade to a suite overlooking the beach and sea. Was very wary as deal sounded to good to be true, but it was everything and more than expected! Hotel is spotless, staff extremely friendly and attentive,nothing too much trouble.The little touches... More 

Was this review helpful? Yes 3
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear hawk01036, Thank you very much for recommending us and for stating that you will definitely return – it is with great excitement that we will be welcoming you back! We do appreciate your considerate words towards our team and my work. It is always an honour to greet our guests whenever possible! We are happy to know that everything... More 

Market Harborough, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel for some well needed sun but have discovered a real gem. We were greeted with a glass of Cava and made to feel special straight away. Our expectations of the room were reserved but we were blown away when we saw it. We have a suite with a spacious living area, bedroom with the biggest bed... More 

Was this review helpful? Yes 1
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review

Dear Michael B, Thank you for leaving your positive review on Tripadvisor and for expressing your satisfaction towards our top class service and friendly staff. Your detailed description concerning our gastronomic offer has been very much appreciated; I’m sure that other readers will be grateful for that. our chefs were delighted to know that especially the varied and fresh breakfast,... More 

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